Website block due to PUP

[H2Kronos]

Hi, can you help me, svchost.exe always try to connect to de.monero.herominers.com

Thank you

FRST.txt Log File.txt Malware 2023.02.23.txt Addition.txt

[AdvancedSetup]

Hello  and       @H2Kronos

 

My screen name is AdvancedSetup and I will assist you with your system issues.
 

Let's keep these principles as we proceed. Make sure to read the entire post below first.

• Please follow all steps in the provided order and post back all requested logs
• Please attach all log files to your post, unless otherwise requested
• Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans have been completed.
• Temporarily disable Microsoft SmartScreen to download the software below if needed. Make sure to turn it back on once the scans are completed.
• Searching, detecting, and removing malware isn't instantaneous and there is no guarantee to repair every system.
• Before we start, please make sure that you have an external backup, not connected to this system, of all private data.
• Do not run online games while the case is ongoing. Do not do any free-wheeling or risky web-surfing.
• Only run the tools I guide you to use. Please don't run any other scans, download, install or uninstall any programs while I'm working with you.
• Cracked, Hacked, or Pirated programs are not only illegal but also can make a computer a malware victim. Having such programs installed is the easiest way to get infected. It is the leading cause of ransomware encryption. It is at times also a big source of current Trojan infections. If there are any on the system you should uninstall them before we proceed.
• Please be patient and stick with me until I give you the "all clear". We don't want to waste your time, please don't waste ours.
• If your system is running Discord, please be sure to Exit it while this case is ongoing.

 

To begin, please do the following so that we may take a closer look at your installation for troubleshooting. This is a report only.

NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

• Download the Malwarebytes Support Tool
• In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
• In the User Account Control pop-up window, click Yes to continue the installation
• Run the MBST Support Tool
• In the left navigation pane of the Malwarebytes Support Tool, click Advanced
• In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
• A zip file named mbst-grab-results.zip will be saved to the Public desktop, please upload that file on your next reply

Thank you

 

 

[H2Kronos]

Wow, first, thank you for fast response, I thought it will take longer 'till I get the response, second, I am sorry, I know I supposed not to change anything, but I need the comp for working, so based on your answer to the other "same" problem, I got an idea (file with mix number in system32), so I'm looking for that file, and I found it, 2 file with exact same time created, then I search all the file that created at that time - I attach all the file with 7z - and I deleted.

Now when I start windows, it give me a message that file java script is missing from system32 (registry problem, missing link maybe? if it is, can you tell me how to fix it?), but the problem is gone, no more attempt to connect to web again.

Again, Sorry, I know I should wait for your response

Thank you

mbst-grab-results.zip New folder (2).7z

[AdvancedSetup]

Thank you for the logs @H2Kronos

This is a signed valid file from Nvidia:  nvcuda.dll

This is not signed, but appears to be a valid Nvidia driver file:  nvrtc64_112_0.dll

You can see here on the Nvidia page that this file is part of their software package nvrtc-builtins64_114.dll

https://docs.nvidia.com/cuda/nvrtc/index.html

 

This Javascript code is suspicious but not flagged specifically as dangerous.  4a6lA0h.js

This file is odd in that it looks to be some type of obfuscated or encrypted data but is sort of big at about 37MB but no detections for any of the files you uploaded in the .7z archive.

 

 

Please create a NEW System Restore Point. Then run the following fix.

 

NOTE: Please read all of the information below before running this fix.

• NOTICE: This script was written specifically for this user, for use on this particular machine.
• Running this on another machine may cause damage to your operating system that cannot be undone.

Once the fix has been completed, please attach the file FIXLOG.TXT to your next reply

Farbar program:   FRSTEnglish.exe

Save the attached file:  FIXLIST.TXT to this folder C:\Users\Harry Krisman\Downloads\

NOTE. It's important that both files, FRSTEnglish.exe, and fixlist.txt are in the same location or the fix will not work.

Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it.

 

 

Run the Farbar program with Admin rights and press the Fix button just once and wait.

The fix may possibly take up to 60 minutes to complete

If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log named Fixlog.txt in the same folder you ran the Farbar program from. Please attach that log on your next reply.

 

1. NOTE:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity.
2. NOTE: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications may be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed in most, but not all cases.
3. NOTE: As part of this fix, it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix.

The following directories are emptied:

• Windows Temp
• Users Temp folders
• Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History
• Recently opened files cache
• Discord cache
• Java cache
• Steam HTML cache
• Explorer thumbnail and icon cache
• BITS transfer queue (qmgr*.dat files)
• Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

fixlist.txt

Thanks

 

[H2Kronos]

It seem alright now, thx

Fixlog.txt

[AdvancedSetup]

That was a good run. It removed the items targeted. @H2Kronos

It also found and fixed some issues.

Windows Resource Protection found corrupt files and successfully repaired them.

Please run the following. It's very late for me so heading to bed, but I'll check back on you again tomorrow.

 

 

SecurityCheck by glax24              

I would like you to run a tool named SecurityCheck to inquire about the current security update status of some applications.

• Download SecurityCheck by glax24: https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe
• If Microsoft SmartScreen blocks the download, click through to save the file
• This tool is safe.   Smartscreen is overly sensitive.
• If SmartScreen blocks the file from running click on More info and Run anyway
• Right-click  with your mouse on the Securitycheck.exe  and select "Run as administrator"  and reply YES to allow to run & go forward
• Wait for the scan to finish. It will open a text file named SecurityCheck.txt Close the file.  Attach it with your next reply.
• You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt

 

 

Thank you

 

 

[H2Kronos]

Here the security check report

SecurityCheck.txt

[AdvancedSetup]

Thank you @H2Kronos

Please uninstall, update, or otherwise address the following as appropriate for your system.

 

7-Zip 19.00 (x64) v.19.00 Warning! Download Update | Uninstall old version and install new one.
AMD Software v.21.8.2 Warning! Download Update
Audacity 3.2.1 v.3.2.1 Warning! Download Update
HandBrake 1.6.0 v.1.6.0 Warning! Download Update
K-Lite Mega Codec Pack 17.4.3 v.17.4.3 Warning! Download Update
Notepad++ (64-bit x64) v.8.4.8 Warning! Download Update
Opera Stable 95.0.4635.46 v.95.0.4635.46 Warning! Download Update
Python 3.11.1 (64-bit) v.3.11.1150.0 Warning! Download Update
Sandboxie 5.61.6 (64-bit) v.5.61.6 Warning! Download Update
Zoom v.5.13.5 (12053) Warning! Download Update

 

---------------------------- [ UnwantedApps ] -----------------------------
JDownloader 2 v.2.0.1 Warning! Suspected Adware! If this program is not familiar to you it is recommended to uninstall it
Wondershare Helper Compact 2.6.0 v.2.6.0 Warning! Application is distributed through the partnership programs and bundle assemblies. Uninstallation recommended. Possible you became a victim of fraud or social engineering.
----------------------------- [ End of Log ] ------------------------------

 

 

Then restart the computer and check for Windows Updates and install any found. Then recheck again until all updates are installed

 

Let me know if you're still having any other issues or concerns

 

[H2Kronos]

Thank you

[AdvancedSetup]

You're quite welcome. @H2Kronos

Are there any other issues before we close up ?

Thanks

 

[H2Kronos]

No, I don't think so, everything run smoothly.

Thank you

[AdvancedSetup]

Excellent, glad to hear. @H2Kronos

 

 

Let's go ahead and do some clean-up work and remove the tools and logs we've run.

Please download KpRm by kernel-panik and save it to your desktop.

• right-click kprm_(version).exe and select Run as Administrator.
• Read and accept the disclaimer.
• When the tool opens, ensure all boxes under Actions are checked.
• Under Delete Quarantines select Delete Now, then click Run.
• Once complete, click OK.
• A log will open in Notepad titled kprm-(date).txt.
• Please attach that file to your next reply. (not compulsory)

 

1. Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.
   https://www.howtogeek.com/240255/password-managers-compared-lastpass-vs-keepass-vs-dashlane-vs-1password/
2. Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/
3. Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download
4. Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2
5. Further tips to help protect your computer data and improve your privacy: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ 
6. Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security

Malwarebytes Browser Guard

•   Google Chrome: https://chrome.google.com/webstore/detail/malwarebytes-browser-guar/ihcjicgdanjaechkgeegckofjjedodee
•   Microsoft Edge: https://support.malwarebytes.com/hc/en-us/articles/4413298736787-Install-Malwarebytes-Browser-Guard-on-Microsoft-Edge-browser
•   Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/malwarebytes/

uBlock Origin

• Google Chrome: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm 
• Microsoft Edge: https://microsoftedge.microsoft.com/addons/detail/ublock-origin/odfafepnkmbhccpbejgmiehpchacaeak 
• Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/ublock-origin

 

Further reading if you like to keep up on the malware threat scene: Malwarebytes Blog  https://blog.malwarebytes.com/

Hopefully, we've been able to assist you with correcting your system issues.

Thank you for using Malwarebytes

 

[AdvancedSetup]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following to help you better protect your computer and privacy Tips to help protect from infection

Thank you