vicius_the_one Posted May 3, 2022 ID:1513894 Share Posted May 3, 2022 hello i tryed to fix this problem myself but i cannot do it. i have 2 log files of FRST64 pls help Addition.txt FRST.txt Link to post Share on other sites More sharing options...
Maurice Naggar Posted May 3, 2022 ID:1513898 Share Posted May 3, 2022 Hello Please set File Explorer to SHOW ALL folders, all files, including Hidden ones. Use OPTION ONE or TWO of this article https://www.tenforums.com/tutorials/7078-turn-off-show-all-folders-windows-10-navigation-pane.html Gotta have history and all logs from Malwarebytes for Windows. [ 2 ] I would like a report set for review. This is a report only. Please download MALWAREBYTES MBST Support Tool Once you start it click Advanced >>> then Gather Logs Have patience till the run has finished. Upload an archive once it is done. Attach the mbst-grab-results.zip from the Desktop. Please attach mbst-grab-results.zip to your reply [ 3 ] The Microsoft Safety Scanner is a free Microsoft stand-alone virus scanner that can be used to scan for & remove malware or potentially unwanted software from a system. The download links & the how-to-run-the tool are at this link at Microsoft https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download Look on Scan Options & select CUSTOM scan & then select the C drive to be scanned. Then start the scan. Have lots of patience. Once you start the scan & you see it started, then leave it be. Once you see it has started, take a long long break; walk away. Do not pay credence if you see some intermediate early flash messages on screen display. The only things that count are the End result at the end of the run. Again, any on-screen display about repeat 'infection' is not to be relied on. Ignore those. We only rely on the end result that is on the log-report-file. This is likely to run for many hours ( depending on number of files on your machine & the speed of hardware.) The log is named MSERT.log the log will be at Windows\debug\msert.log Please attach that log with your reply. Link to post Share on other sites More sharing options...
vicius_the_one Posted May 3, 2022 Author ID:1513908 Share Posted May 3, 2022 mbst-grab-results.zip mbst-grab-results.zip msert.log Link to post Share on other sites More sharing options...
Maurice Naggar Posted May 3, 2022 ID:1513916 Share Posted May 3, 2022 Malwarebytes classifies Process Hacker 2 as riskware -- RiskWare.ProcessHacker See https://blog.malwarebytes.com/detections/riskware-processhacker/ If you do not have a crystal clear legitimate need for Process Hacker 2, I suggest you uninstall it. * Let's do one scan with Malwarebytes Adwcleaner to check for adwares. Just before pressing that "scan" button, be sure that Chrome & Edge, or other web browser are Closed. It will not take much time, First download & save it https://support.malwarebytes.com/hc/en-us/articles/360038520054-Download-and-install-Malwarebytes-AdwCleaner Then be sure to close all web browsers. Then go to where the EXE file is saved. Start Adwcleaner. Then do a scan with Adwcleaner https://support.malwarebytes.com/hc/en-us/articles/360038520114-Malwarebytes-AdwCleaner-scan-and-clean Attach the clean log. Link to post Share on other sites More sharing options...
vicius_the_one Posted May 3, 2022 Author ID:1513923 Share Posted May 3, 2022 cleaner.txt Link to post Share on other sites More sharing options...
vicius_the_one Posted May 3, 2022 Author ID:1513924 Share Posted May 3, 2022 waitAdwCleaner[S03].txt Link to post Share on other sites More sharing options...
Solution Maurice Naggar Posted May 3, 2022 Solution ID:1513925 Share Posted May 3, 2022 After completing the last tasks ^ ^ ^ then do the following. This custom script is for vicius_the_one only / for this machine only. Be very sure to Save any work-files you have open at this point. Close & Save any open edits, if any. Next, a custom script to do checks & some cleanups. This is really just housekkeping. We will use FRSTEnglish on the Downloads folder to run a custom script. The system will be rebooted after the script has run. This custom script has some specific things, plus some general aspect to help the system overall. NOTE-1: This script will run a scan using System File Checker to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. . It will clear the cache files on Brave and Edge browsers. Please be sure to Close any open work files, documents, any apps you started yourself before starting this. If there are any CD / DVD / or USB-flash-thumb or USB-storage drives attached, please disconnect any of those. Please save the (attached file named) FIXLIST.txt to the Downloads folder Fixlist.txt <<< - - - - - Then, Start the Windows Explorer and then, go to the Downloads folder. RIGHT click on FRSTENGLISH and select RUN as Administrator and allow it to proceed. Reply YES when prompted to allow to run. to run the tool. If the tool warns you the version is outdated, please download and run the updated version. IF Windows prompts you about running this, select YES to allow it to proceed. IF you get a block message from Windows about this tool...... click line More info information on that screen and click button Run anyway on next screen. on the FRST window: Click the Fix button just once, and wait. PLEASE have lots and lots of patience when this starts. You will see a green progress bar start. If you receive a message that a reboot is required, please make sure you allow it to restart normally. The tool will complete its run after restart. When finished, the tool will make a log ( Fixlog.txt) in the same location from where it was run. Please attach the FIXLOG.txt with your next reply later, at your next opportunity. Once the Windows system has settled back in, let me know, How is the situation with issue of clipboard hijack ? Link to post Share on other sites More sharing options...
vicius_the_one Posted May 3, 2022 Author ID:1513930 Share Posted May 3, 2022 Thank you that u took ur time! Fixlog.txt Link to post Share on other sites More sharing options...
vicius_the_one Posted May 3, 2022 Author ID:1513932 Share Posted May 3, 2022 iam sorry i did not find FRSTEnglish only FRST Link to post Share on other sites More sharing options...
Maurice Naggar Posted May 3, 2022 ID:1513937 Share Posted May 3, 2022 Thank you. I have the Fixlog. Let me know later today, How is the situation as far as your being able to properly copy > paste , If and only If there is still a issue, you should tell me which web browser is being used ( if any) at the time of the problem. Link to post Share on other sites More sharing options...
Maurice Naggar Posted May 3, 2022 ID:1513941 Share Posted May 3, 2022 Launch Malwarebytes for Windows. Cick the gear-like Settings icon on the top-right bar. On the General tab look down to "Manual scan perfoirmance" impact click the selection "Manual scans take less priority ( less performamnce impact" click the Security column tab Look down to "Scan options" on the line "Scan for rootkits) set that to the left-side ( off position) That is the normal default position. Now, click the small x on the second bar at top Now, click the blue Scan button on the Scanner section. After the scan has finished, Then, locate the Scan run report; export out a copy; & then attach in with your reply. See https://support.malwarebytes.com/hc/en-us/articles/360038479194-View-Reports-and-History-in-Malwarebytes-for-Windows-v4 Link to post Share on other sites More sharing options...
vicius_the_one Posted May 3, 2022 Author ID:1513965 Share Posted May 3, 2022 Okay wait Link to post Share on other sites More sharing options...
vicius_the_one Posted May 3, 2022 Author ID:1513967 Share Posted May 3, 2022 here malwarebytes.txt Link to post Share on other sites More sharing options...
vicius_the_one Posted May 3, 2022 Author ID:1513971 Share Posted May 3, 2022 and im using brave Link to post Share on other sites More sharing options...
Maurice Naggar Posted May 3, 2022 ID:1513999 Share Posted May 3, 2022 (edited) The Malwarebytes scan reports no malware. By the way, do you see that this build of the Operating system is very very out of date ! It reports as Windows 10 (Build 19041.264) By my math, that is especially out of support. I would highly suggest to insure that this pc is all up-to-date with security updates & cumulative upates on Windows. select the Windows Start button, and then go to Settings > Update & Security > Windows Update . and click Check for Updates. Have much patience. Edited May 3, 2022 by Maurice Naggar Link to post Share on other sites More sharing options...
vicius_the_one Posted May 4, 2022 Author ID:1514024 Share Posted May 4, 2022 thanks Link to post Share on other sites More sharing options...
Maurice Naggar Posted May 4, 2022 ID:1514060 Share Posted May 4, 2022 You are welcome. The Microsoft Safety Scanner is a free Microsoft stand-alone virus scanner that can be used to scan for & remove malware or potentially unwanted software from a system. The download links & the how-to-run-the tool are at this link at Microsoft https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download Look on Scan Options & select CUSTOM scan & then select the C drive to be scanned. Then start the scan. Have lots of patience. Once you start the scan & you see it started, then leave it be. Once you see it has started, take a long long break; walk away. Do not pay credence if you see some intermediate early flash messages on screen display. The only things that count are the End result at the end of the run. Again, any on-screen display about repeat 'infection' is not to be relied on. Ignore those. We only rely on the end result that is on the log-report-file. This is likely to run for many hours ( depending on number of files on your machine & the speed of hardware.) The log is named MSERT.log the log will be at Windows\debug\msert.log Please attach that log with your reply. When you next reply, Kindly tell me How is the system at that point. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted May 6, 2022 Root Admin ID:1514507 Share Posted May 6, 2022 Hello @vicius_the_one Are you still with us? Please post a status update Thank you Link to post Share on other sites More sharing options...
Maurice Naggar Posted May 8, 2022 ID:1514755 Share Posted May 8, 2022 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following to help you better protect your computer and privacy Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
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