bwsusa Posted April 28, 2022 ID:1513226 Share Posted April 28, 2022 (edited) After an MWB update a few minutes ago all of my company websites are being blocked. I've checked virustotal none of the domains or ips, current or historically, are listed as being detected for anything. example slius.com Edited April 28, 2022 by TeMerc Disabled link Link to post Share on other sites More sharing options...
Porthos Posted April 28, 2022 ID:1513230 Share Posted April 28, 2022 (edited) 2 hours ago, bwsusa said: After an MWB update a few minutes ago all of my company websites are being blocked. I've checked virustotal none of the domains or ips, current or historically, are listed as being detected for anything. example https://www.slius.com Do you have a log or screenshot showing the blocks? Edited April 28, 2022 by AdvancedSetup Disabled live hyperlink Link to post Share on other sites More sharing options...
Staff TeMerc Posted April 28, 2022 Staff ID:1513241 Share Posted April 28, 2022 46 minutes ago, bwsusa said: After an MWB update a few minutes ago all of my company websites are being blocked. I've checked virustotal none of the domains or ips, current or historically, are listed as being detected for anything. example slius.com Hello- We do not show either the domain nor the IP which the domain resides on in our database, was this perhaps a Browser Guard block? Link to post Share on other sites More sharing options...
bwsusa Posted April 28, 2022 Author ID:1513253 Share Posted April 28, 2022 (edited) No its specifically a malwarebytes block. If I create an exception for the IP in MWB my issues go away. no issues from my machines without mwb. https://prnt.sc/vDTgNS6FNAuW https://prnt.sc/ODKGKwOSXtcT Edited April 28, 2022 by AdvancedSetup Disabled live hyperlink Link to post Share on other sites More sharing options...
Porthos Posted April 28, 2022 ID:1513262 Share Posted April 28, 2022 (edited) 1 hour ago, bwsusa said: No its specifically a malwarebytes block. The site you posted in you first post is different from the one in the screenshot. We need a list of all of the sites blocked. Please post suspect and/or malicious URLs safely by using Code Tags. Edited April 28, 2022 by Porthos Link to post Share on other sites More sharing options...
bwsusa Posted April 28, 2022 Author ID:1513263 Share Posted April 28, 2022 Do you have a less public option for providing that information? Link to post Share on other sites More sharing options...
Porthos Posted April 28, 2022 ID:1513264 Share Posted April 28, 2022 (edited) 4 minutes ago, bwsusa said: Do you have a less public option for providing that information? Sites in code tags are not indexed by search engines but, This time send a PM to @TeMerc. In the future it would be suggested to use the help desk. It is faster to post them here in public for a response. Please contact our support team at https://support.malwarebytes.com/hc/en-us/requests/new to get help Please submit only one ticket/request. Additional tickets will increase the delay. Be advised it can take 3-7 weekdays for a response after the automated reply with your ticket number. Edited April 28, 2022 by Porthos Link to post Share on other sites More sharing options...
bwsusa Posted April 29, 2022 Author ID:1513288 Share Posted April 29, 2022 2 hours ago, Porthos said: Sites in code tags are not indexed by search engines but, This time send a PM to @TeMerc. In the future it would be suggested to use the help desk. It is faster to post them here in public for a response. Please contact our support team at https://support.malwarebytes.com/hc/en-us/requests/new to get help Please submit only one ticket/request. Additional tickets will increase the delay. Be advised it can take 3-7 weekdays for a response after the automated reply with your ticket number. @Porthos @TeMerc Thank you for your help. The option to report false positives bought me to the forums and honestly I should have looked a bit harder. Using your link, I submitted a ticket instead. This is the first issue I've had since I started using the paid product in 2010. Link to post Share on other sites More sharing options...
Porthos Posted April 29, 2022 ID:1513289 Share Posted April 29, 2022 (edited) 11 minutes ago, bwsusa said: This is the first issue I've had since I started using the paid product in 2010. If you sent the message to @TeMerc he will respond to you. This offical forum is the most direct and fastest way to get websites evaluated and whitelisted. When posted here more Web Protection Researchers can see it and get to it faster depending on timezone. Just trying to get you the fastest response time.😉 Edited April 29, 2022 by Porthos Link to post Share on other sites More sharing options...
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