My laptop might be infected. Please help. (Logs Included)

[Shreekz]

Hello, my laptop has started freezing occasionally, especially when playing games. To me, this seems like a sign of malware being present in my laptop. I use Windows 10 Home (64-bit). The freezing started all of a sudden. Anyway, I used the procedures described here and here to scan for threats and collect logs. I've attached those logs to this post.

I would appreciate any help in making my laptop malware-free. Thanks in advance.

 

Malwarebytes-scan-log-12.16.2021.txt AdwCleaner[S00].txt AdwCleaner[C00].txt FRST.txt Addition.txt

[AdvancedSetup]

Hello @Shreekz and

Let's start out by cleaning up Google Chrome first.

 

Please follow the directions from the following topic and let us know if that corrects the issue for you.

 

Thank you

 

[Shreekz]

@AdvancedSetup That seems to have solved the random freezing issue. Thanks a lot. Also, I would like to mention that MalwareBytes was able to detect those pesky PUPs when my Norton Antivirus couldn't. I will definitely consider switching to MalwareBytes once my current Norton subscription ends.

[AdvancedSetup]

Sounds great. Glad we were able to assist @Shreekz

Take care and stay safe out there and have a wonderful holiday season

 

1. Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.
   https://www.howtogeek.com/240255/password-managers-compared-lastpass-vs-keepass-vs-dashlane-vs-1password/
2. Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download
3. Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2
4. Install a content blocker for your browser. Malwarebytes Browser Guard (Free)
   Firefox: https://addons.mozilla.org/en-GB/firefox/addon/malwarebytes/  
   Chrome: https://chrome.google.com/webstore/detail/malwarebytes-browser-guar/ihcjicgdanjaechkgeegckofjjedodee 
5. Further tips to help protect your computer data and improve your privacy: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ 

 

Further reading if you like to keep up on the malware threat scene: Malwarebytes Blog  https://blog.malwarebytes.com/

Hopefully, we've been able to assist you with correcting your system issues.

Thank you for using Malwarebytes

 

[AdvancedSetup]

Glad we could help.

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Please review the following to help you better protect your computer and privacy Tips to help protect from infection

Thank you