Cyberpower detections

[asdx]

Four files detected as per attached text file. They all date back to 2020. All four were detected as Malware.Heuristic.1003

Cyberpower false positives.txt

[Porthos]

9 minutes ago, asdx said:

Malware.Heuristic.1003

Hi,

Do you have "Use expert system algorithms to identify malicious files" enabled? It is located in Settings > Security> Scan option.

This is normally disabled by default.

In either way, Staff will investigate this and get this fixed.

Thanks for reporting!

Please turn off "Use expert system algorithms to identify malicious files” It is located in Settings > Security> Scan option to avoid these detection's

[asdx]

Yes it is turned on. I will leave it on for the moment as the software (Cyberpower Personal UPS) is operating correctly with the files in quarantine. They were way down in the application area for Cyberpower and are date stamped 17/07/2020 between 19:14 and 19:17. Quite possibly that is the installation data for the software.

[cli]

Thanks for reporting, this will be fixed in 10 minutes.

[asdx]

Thanks for the quick response.

[Porthos]

1 hour ago, asdx said:

I will leave it on for the moment as the software (Cyberpower Personal UPS) is operating correctly with the files in quarantine.

FYI. This setting is in the experimental stage.

That setting is to detect malformed files, but sometimes legit files use protection that make them malformed. Malwarebytes is still tweaking the algorithms that is why it’s off by default. If you switch it on it is assumed, you can tell the difference between a FP and a legit detection. 

And if you keep it on, I suggest also turn off auto quarantine. Gives you the time to report FP's and not go thru the extra step to have to restore from quarantine.