MB won't open, the process and tray icon are running

[im43]

I double click the tray icon and nothing happens, I close the program and reopen it, the tray icon appear so does the process but I can't see the GUI. Any help would be appreciated.

 

Here are the appropriate attached files from Farbar recovery tool

FRST.txt Addition.txt

[nasdaq]

Hello, Welcome to Malwarebytes.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Your logs are clean of malware.

Uninstall and reinstall using the Malwarebytes Support Tool

https://support.malwarebytes.com/docs/DOC-2674

Let me know if all is well or not.

[im43]

Seems to be working OK now, can you answer a question? 

It did take about 10 seconds to appear after clicking the tray icon, but it did pop up unlike before. But is there a bug where after a PC has been on a few days the tray icon no long is responsive and the GUI does not appear?

[nasdaq]

Hi,

Restart the computer to reset the registry.

If Malwarebytes has any issue open a ticket in the Support forum.

https://forums.malwarebytes.com/forum/41-malwarebytes-3-support-forum/

Have an expert look at it.

[im43]

Thanks for your help, what do you mean by reset the registry?

[nasdaq]

It's just to make sure that any changes done to the various processes are registered in the Windows Registry database.

[AdvancedSetup]

Glad we could help.

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Thanks