Password protection on MB AntiMalware 1.80.2.1012

[zappozeppo]

Hi,

I tried to password protect unmanaged AntiMalware clients.

As from product manual page 21, this password protection "restricts access to the Protection, Ignore List and Settings tabs of the user interface" , but:

What is the meaning of this protection if the user can simply right-click the tray icon and unckeck main functionalities FILE SYSTEM PROTECTION, WEBSITE BLOCKING, START WITH WINDOWS?

Thank you in advance

ZZ

 

[djacobson]

The idea was to lock the settings, this was dreamed up before it was a managed product.

[bamptonpbh]

Hi djacobson

I have forgotten my password to change settings is there a way to change the password or do I have to reinstall the program on my PC.

bamptonpbh

[exile360]

Greetings,

Unfortunately you will need to reinstall the software.  If you are using the home version of Malwarebytes then the following process should remove the password:

1. Download and run the Malwarebytes Support Tool
2. Accept the EULA and click Advanced tab on the left (not Start Repair)
3. Click the Clean button, and allow it to restart your system and then reinstall Malwarebytes, either by allowing the tool to do so when it offers to on restart, or by downloading and installing the latest version from here
   

If you are a Malwarebytes for Business customer then please refer to the following support article: Malwarebytes Support Tool for business environments

I hope this helps, and if there is anything else we might assist you with please let us know.

Thanks

[bamptonpbh]

Thank you for your help, it all went smoothly.

Jeff

[exile360]

Excellent, I'm glad to hear it.  If you require our assistance with anything else please don't hesitate to post and you may always receive priority support directly by contacting Malwarebytes Business Support via the web form on this page; just be sure to select the I am a Business customer option.