Can't connect to license server

[kazurengan]

hi i'm trying to activate my key but i get this error that i can't connect to license server and to check my network settings

[Malwarebytes]

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[kazurengan]

these ar e my log files

 

 

mbst-grab-results.zip

[Firefox]

Hello and Welcome!

Seems you are running a proxy server on this computer, is that correct? That may be what is blocking the connection to the activation servers.  Remove the proxy setting and see if that corrects your issue.

HKLM\SOFTWARE\Policies\Microsoft\Windows\CurrentVersion\Internet Settings: [ProxySettingsPerUser] 1 <==== ATTENTION (Restriction - ProxySettings)
ProxyServer: [S-1-5-21-2706503756-2889747525-4114291632-1001] => 62.210.105.103:3128

[kazurengan]

22 minutes ago, Firefox said:

Hello and Welcome!

Seems you are running a proxy server on this computer, is that correct? That may be what is blocking the connection to the activation servers.  Remove the proxy setting and see if that corrects your issue.

HKLM\SOFTWARE\Policies\Microsoft\Windows\CurrentVersion\Internet Settings: [ProxySettingsPerUser] 1 <==== ATTENTION (Restriction - ProxySettings)
ProxyServer: [S-1-5-21-2706503756-2889747525-4114291632-1001] => 62.210.105.103:3128

i did that and restarted my PC but didn't solve it

[Firefox]

Make sure to reboot after, or at least flush your DNS.

Can you try going to the following URL in your browser and let me know what the page says? (You should simply get an OK message)

https://sirius.mwbsys.com
https://keystone.mwbsys.com

Now that you have that disabled/removed, lets get a fresh set of logs please..

Thanks

Edited February 18, 2019 by Firefox

[kazurengan]

i didn't have any proxy thats weird but ok

i also clicked on those links and got an OK message on both

flushed my dns tried again and didn't work

so i'm sending a new log file

 

 

mbst-grab-results.zip

[Firefox]

OK thanks for the new set of logs, lets have @LiquidTension review them to see what may be going on... I still see this proxy setting in the logs...

ProxyServer: [S-1-5-21-2706503756-2889747525-4114291632-1001] => 62.210.105.103:3128

[LiquidTension]

Hello,

This issue is being caused by an issue with third-party DLL files inserted into the Winsock. In this particular case, the DLL file inserted by Proxifier version 3.21.

We are currently investigating this issue. In the meantime, Proxifier version 3.21 will need to be uninstalled. Alternatively, you can revert to the previous version of Malwarebytes using the following link: https://malwarebytes.box.com/s/plo5hdm39who0lwld7j1y5e55rum8z33