FeeDee Posted December 13, 2018 ID:1286794 Share Posted December 13, 2018 Hi all.I was recently upgraded from one to three appliance cover.So far so good.On my android phone i downloaded mbam free version with option to upgrade to premium.I tapped the upgrade button and the first thing I see is an option to pay monthly/yearly which should not apply in my case as the company made the offer to me.Also I attempted to download on my firestick (4k) and this is crazy altoghter because it is telling me it is installed but the app is nowhere to be seen.Can somebody please cast some light on this for me if possible or advise me if i need to check elsewhere about it.Your expert advice will as usual be most appreciated and thank you in advance. Best Regards Link to post Share on other sites More sharing options...
mbam_mtbr Posted December 15, 2018 ID:1287217 Share Posted December 15, 2018 Hi @FeeDee, You may want to start by checking our Malwarebytes on Android FAQs. If that isn't helpful, I would suggest contacting our support staff. They will be able to resolve this issue. Nathan Link to post Share on other sites More sharing options...
FeeDee Posted December 15, 2018 Author ID:1287222 Share Posted December 15, 2018 H mbam_mtbr Thank you for your reply and advice,it is greatly appreciated.I just checked the FAQ ans found nothing new to help me sadly.I will now proceed to contact support staff for further help.I will close this thread now and if I need to contact you I will start a new thread.Thanks again for your assistance. Kindest regards. Link to post Share on other sites More sharing options...
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