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unable to contact license server


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***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes 3 Help forum.

 

If you are having technical issues with our Windows product, please do the following: 

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If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply:

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  • Root Admin

Hello @dxvine and :welcome:

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system.
You can check here if you're not sure if your computer is 32-bit or 64-bit

Please download the attached fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

fixlist.txt

Thanks, Ron

 

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It looks like our license and update (although mis-spelled) servers are blocked in your hosts file, which is preventing access. You will want to remove the following two entries from your HOSTS file to fix this. The instructions provided above by @AdvancedSetup will also take care of this for you

Hosts File Blocks
==================================
Host data:	0.0.0.0 serius.mwbsys.com
Host data:	0.0.0.0 keystone.mwbsys.com

 

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