Malware Question

[AdvancedSetup]

In theory you don't need any exclusions. However, from time to time sometimes a conflict does come up because both of us are always doing updates to try and stay ahead of threats. If you do run into any issues though please let us know and we'll glad to help.

Thank you for the kind words about our Support too.

I'll see if I can track down the VSS issue with a better suggested fix and get back to you. If I don't reply back within 48 hours though please send me a PM

Ron

 

[Grenpara]

11 hours ago, AdvancedSetup said:

In theory you don't need any exclusions. However, from time to time sometimes a conflict does come up because both of us are always doing updates to try and stay ahead of threats. If you do run into any issues though please let us know and we'll glad to help.

Thank you for the kind words about our Support too.

I'll see if I can track down the VSS issue with a better suggested fix and get back to you. If I don't reply back within 48 hours though please send me a PM

Ron

 

Hey Ron,

I had typed a massive message for you and somehow it did not take so I retype some of it.
The issue of VSS may not be broken, it seems backup tools can forbid/lock vss so Windows Restore features do not work.
My system seems to have 2 backup tools One I did install and one that was here.
Also  if you look at this link 

Quote

https://support.unitrends.com/UnitrendsBackup/s/article/000002767

It explains about VSS issues  and that link you supplied me yesterday also gave me some info.
I spent till 6am on system reading many websites because of the link you gave me.
And I ran a CMD elevated prompt to get some info which is below:

Quote

C:\WINDOWS\system32>vssadmin list writers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2013 Microsoft Corp.

Writer name: 'Task Scheduler Writer'
   Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
   Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}
   State: [1] Stable
   Last error: No error

Writer name: 'VSS Metadata Store Writer'
   Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
   Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}
   State: [1] Stable
   Last error: No error

Writer name: 'Performance Counters Writer'
   Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2}
   Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381}
   State: [1] Stable
   Last error: No error

Writer name: 'System Writer'
   Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Instance Id: {81131efd-63f5-45da-b054-3633797788c8}
   State: [1] Stable
   Last error: No error

Writer name: 'ASR Writer'
   Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
   Writer Instance Id: {4d5733b5-d058-4db0-b8bf-f6526a3d31d5}
   State: [1] Stable
   Last error: No error

Writer name: 'Shadow Copy Optimization Writer'
   Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Instance Id: {ea909f58-3ef1-4e5c-a91e-d8aff8deed40}
   State: [1] Stable
   Last error: No error

Writer name: 'Registry Writer'
   Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
   Writer Instance Id: {62ea1ba9-6712-4911-bb98-35129fe28f03}
   State: [1] Stable
   Last error: No error

Writer name: 'MSSearch Service Writer'
   Writer Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
   Writer Instance Id: {d5ed2de6-08f1-454d-88d2-4c985ba426ae}
   State: [1] Stable
   Last error: No error

Writer name: 'WMI Writer'
   Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Instance Id: {58d4dde8-8e6f-4ed6-a9e1-8615f09beed8}
   State: [1] Stable
   Last error: No error

Writer name: 'COM+ REGDB Writer'
   Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
   Writer Instance Id: {24749bb7-2efa-469c-b4bc-36af454c01e3}
   State: [1] Stable
   Last error: No error

 

For the link I posted about it seems that multiple VSS writers can cause the same issue.
And that quote above is a list of current vss writers on the system.
 

Then on several sites it also seems Several Windows 10 builds have same problem often.
I checked and I have one of the bad builds 17134, and several other builds have same problem.
 

So Thou I thought malware had somehow did this it could very well be one of many reasons.
 

That does not explain the cd/dvd drive opening and closing but multiple scans find no malware or virus.
I think one of Windows update I got recently screwed up or caused issue with Kaspersky.
As I said Kaspersky was blocking even its own site.
Now with Bitdefender which I don't know jack about I can access all normal sites again and my web is not cut off.

If computer starts acting strange again I will post back here, but so far so good.

 

Thanks again for the help.
I will await any other vss info if you find some but right now not to worried.
Fred

[AdvancedSetup]

Glad we could help.

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