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Found treat "PUP.Winlogon.Heuristic", how to clean it please?


kaysum

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Dear Malwarebytes Team,

everytime I have my PC scaned by AdwCleaner, it always come with the result that there was a treat named "PUP.Winlogon.Heuristic" in my PC. Although I chose clean and restart, but when I repeat scanning after restart, the result was always the same. Please advise how can I clean this treat from my PC. The file attached is the result from the latest scan.

AdwCleaner[S22].txt

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27 minutes ago, kaysum said:

Dear Malwarebytes Team,

everytime I have my PC scaned by AdwCleaner, it always come with the result that there was a treat named "PUP.Winlogon.Heuristic" in my PC. Although I chose clean and restart, but when I repeat scanning after restart, the result was always the same. Please advise how can I clean this treat from my PC. The file attached is the result from the latest scan.

AdwCleaner[S22].txt

Sorry for my typos, I meant "threat" not treat. Sorry!

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Hello, Welcome to Malwarebytes.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Looks like an infection.

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.
Click Attach this file.
Click the Add reply button.
===

Please post the logs  for my review.

Wait for further instructions

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Hello nasdaq,

thanks so much for your help, greatly appreciated!

By the way, I have tried many times to post the log in FRST.txt in this reply, but there was a warning that the system has detected wording in my post consistent with spam. Really have no idea about it so I hope you wouldn't mind that I also attach the file FRST.txt in this reply.

Addition.txt

FRST.txt

Addition.txt

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Hi,
===

Please download the attached Fixlist.txt file to  the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the FRST.txt log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

Let me know if the problem persists.
 

fixlist.txt

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  • Root Admin

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Thanks

 

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