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Why does MalwareBytes need Wintab?

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I updated my malwarebytes program a little while ago, and since then I had been having issues with my Artisul on screen drawing tablet.

For weeks I have been trying to figure out why my tablet suddenly stopped working. 

If you are unfamiliar with drawing tablets, they use wintab and their own drivers to make the tablet track your pen.

So back to the main subject. For WEEKS I have been trying to find out just why my tablet wouldn't work. I checked my peripherals, I checked my programs, I had checked everything besides uninstalling the driver and reinstalling it. I found a small tutorial from the manufacturer on what to uninstall and reinstall, it tells me to delete the wintab dll because the the drivers I install for my tablet will reinstall it as well, y'know, just in case there's something wrong with it. So I hunt down Wintab, I go to delete it. and *****ing MalwareBytes is using it.

Why does MalwareBytes need wintab?? I literally can't use it anymore because I can't use my tablet without wintab. I am just really disappointed honestly.

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Hello and Welcome

Sorry your having issues.

If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply:
NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

  • Download Malwarebytes Support Tool
  • Once the file is downloaded, open your Downloads folder/location of the downloaded file
  • Double-click mb-support-X.X.X.XXXX.exe to run the program
    • You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.

  • Place a checkmark next to Accept License Agreement and click Next
  • You will be presented with a page stating, "Welcome to the Malwarebytes Support Tool!"
  • Click the Advanced Options link
  • Click the Gather Logs button
  • A progress bar will appear and the program will proceed to gather troubleshooting information from your computer
  • Upon completion, click OK
  • A file named mbst-grab-results.zip will be saved to your Desktop
  • Please attach the file in your next reply. Before submitting your reply, be sure to enable "Notify me of replies" like so:

    To save attachments, please click the link as shown below. You can click and drag the files to this bar or you can click the choose files, then browse to where your files are located, select them and click the Open button.

One of our experts will be able to assist you shortly.

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  • 2 years later...

you can closed the malwarebytes software when you use the Artisul tablet . then it should be have no problem .

I use Medibang Piant, Fire Alpaca and MS Paint primarily and have XP-Pen Artist 12 Pro Screen Drawing Pad ... the tablet driver have no problem with malwarebytes software .

Edited by AdvancedSetup
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