AdwCleaner Help

[GoodGuy]

Hi,

I'm new to the Forum and Malewarebytes. I run AdwCleaner periodically and recently received notice of a detected threat PUP.Conduit.Heuristic. I tried Clean and Repair to remove it but the operation has failed on repeated tries.  Is this a valid dectection? Not sure what "heuristic" means in this context. Should I be concerned about inability to remove this "threat"?

Deep scans with Maleware Bytes, Windows Defender and Microsoft Safety Scanner are negative.

Clean Log File is below.

Thanks

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AdwCleaner Log.txt

[nasdaq]

Hello, Welcome to Malwarebytes.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.
Click Attach this file.
Click the Add reply button.
===

Please post the logs  for my review.

Waiit for further instructions.

[GoodGuy]

Hello nasdaq,

I appreciate your reply and offer of help. As requested, I ran the tool. The files you requested are attached.

Best

FRST.txt

Addition.txt

[nasdaq]

Hello, Welcome to Malwarebytes.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Your logs are clean.

This could be a Syncing issue?
Are you Syncing Chrome with other devices.
To remove it you will have to reset the Sync in Chrome.

Read this article and proceed.

Chrome Secure Preferences detection always comes back
https://forums.malwarebytes.com/topic/214325-chrome-secure-preferences-detection-always-comes-back/
<<<>>>

Restart the computer normally when completed.

Run the AdwCleaner and find out if the problem persists.

 

[GoodGuy]

Hi nasdaq,

Thanks for the reply.  Glad the logs are clean. You are probably correct in that it could be a synching problem. While I use Firefox not Chrome as my browser, I do use it across three devices:

PC, iOS and Android. Though I do not recall specifically enabling synching, Firefox may default to that. I will read up on Firefox device synching/troubleshooting and go from there. Thanks again for your help.

 

Regards.

[nasdaq]

Hi,

This may help.

FIREFOX SYNCING.
If Firefox still gives you problems and you are Syncing it with other Devices remove it.
https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer

When all is well you can re-sync your devices.
<<<>>>

Please let me know if all is well.

[AdvancedSetup]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread.

Thanks