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I am getting a malware popup from chrome but don't understand?


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Hi everyone,

i just started getting continuous malware popups saying the same thing ... (it keeps popping up)

i don't understand it completely ... Is chrome trying to connect to a website because there is malware on my pc ? (scan was empty)

What can i do to stop these popups ? (i never heard of 'ngrok' in my popup)

Here is the logs:

Malwarebytes
www.malwarebytes.com

-Log Details-
Protection Event Date: 5/29/18
Protection Event Time: 9:56 PM
Log File: 6b16ba60-637a-11e8-a6d7-74d4351666a6.json
Administrator: Yes

-Software Information-
Version: 3.5.1.2522
Components Version: 1.0.365
Update Package Version: 1.0.5294
License: Trial

-System Information-
OS: Windows 10 (Build 17134.48)
CPU: x64
File System: NTFS
User: System

-Blocked Website Details-
Malicious Website: 1
, , Blocked, [-1], [-1],0.0.0

-Website Data-
Category: Malware
Domain: baa3afa9.ngrok.io
IP Address: 52.15.62.13
Port: [53635]
Type: Outbound
File: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

(end)

Edited by Laphroaig
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***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes 3 Help forum.

 

If you are having technical issues with our Windows product, please do the following: 

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If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply:

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I moved your topic to malware removal section. One of our experts should reply shortly.

While you are waiting for a reply, could you gather more logs for us to review:

  • Download Malwarebytes Support Tool
  • Once the file is downloaded, open your Downloads folder/location of the downloaded file
  • Double-click mb-support-X.X.X.XXXX.exe to run the program
    • You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.
  • Place a checkmark next to Accept License Agreement and click Next
  • You will be presented with a page stating, "Welcome to the Malwarebytes Support Tool!"
  • Click the Advanced Options link
    welcome mbst.png
  • Click the Gather Logs button
    gatherlogs.png
  • A progress bar will appear and the program will proceed to gather troubleshooting information from your computer
  • Upon completion, click OK
  • A file named mbst-grab-results.zip will be saved to your Desktop
  • Please attach the file in your next reply. Before submitting your reply, be sure to enable "Notify me of replies" like so:
     notify me.jpeg  

 

Thank you

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