I ran Malwarebytes and now I cant start my pc please help

[PlsHelpMe]

So a week ago I used a torrent to download a game which lead to me getting a virus,miner and a Adware Adwcleaner got rid of it but It seemed as if I sti had something on my pc as Windows Defender was not working nor was I able to enter Avast or Malwarebytes so i decided to try out the Cameleon which Ive read so much about it helped me get rid of 150 problems and I was trilled to be free, sure enough after restarting my pc as the program tells you to after the scan is compleated I cannot enter my pc all I get is this blinking underline and nothing else comes up. Please help me I have no clue what to do running Malwarebytes compleatly killed anything that I can do with my PC i cannot enter safe mode nor anything else as soon as it starts this shows up. (I know the monitor is dirty but thats the least of my concerns rightnow)

[usasma]

Often the damage caused by malware isn't seen until you start trying to repair it.
Today at work I removed malware from a computer and then proceeded to perform some standard Windows fixes.
When I rebooted - I got the same problem that you had - except my black screen didn't have the cursor.  It was just black.

The easiest "repair" is reverting to a previous System Restore Point.
You can do this even if you can't boot to Windows - by using a bootable USB drive with Windows 10 on it (you can get that by using the Media Creation Tool for free from here:  https://www.microsoft.com/en-us/software-download/windows10

Beyond that, here's what I suggest:

  NOTE:  Try a clean boot to see if the problem clears up that way:  http://www.thewindowsclub.com/what-is-clean-boot-state-in-windows
If it does, then different troubleshooting steps are called for.

Here's some repair/recovery/restore options (in this order).   Be sure to backup your stuff if you don't want to take the chance of losing it.:
1 - Startup Repair.  Run it 3 times, rebooting in between tries.

2 - System Restore to a point before this started happening.

3 - DISM/SFC repair (DISM doesn't work with W7, although SFC does)  - doesn't work if you're not able to boot to Windows (let me know and I'll post a way to do it from Startup Repair)  I will post the offline version after these steps.
     Then please run the following DISM commands to see if there's any problems with the system (from an elevated (Run as administrator) Command Prompt).  Press Enter after typing it:
     Dism /Online /Cleanup-Image /RestoreHealth

    FYI - I have repaired systems using the last command even though problems weren't found with the first 2 - so I suggest running them all.

    From this article: http://technet.microsoft.com/en-us/library/hh824869.aspx

    You can also run sfc.exe /scannow from an elevated (Run as administrator) Command Prompt to check for further corruption. Include the CBS log (located at C:\Windows\Logs\CBS\CBS.log) if you'd like to have a Windows Update expert check it (I don't check them because I can't read them)

4 - RESET using the "Keep My Files" option (W8 calls this a REFRESH; W7 and earlier doesn't have this function)

5 - Repair install of the OS (Thanks to FreeBooter!):
    "How To Perform a Repair Installation For Windows 8, 8.1 and 10"
    https://www.winhelp.us/non-destructive-reinstall-of-windows-8-and-8-1.html

    "How to Do a Repair Install to Fix Windows 7"
    http://www.sevenforums.com/tutorials/3413-repair-install.html

    "How To Perform a Repair Installation For Vista"
    http://www.vistax64.com/tutorials/88236-repair-install-vista.html

    "Non-destructive reinstall of Windows XP"
    https://www.winhelp.us/non-destructive-reinstall-of-windows-xp.html

6 - RESET using the "Remove Everything" option (W8 calls this a RESET; W7 and earlier doesn't have this function)

If using W7 or earlier, this can be accomplished by resetting the system by use of the recovery partition/recovery disks/recovery drive.
If you don't have them, you can usually order them from the OEM manufacturer of your system ( US points of contact here:  http://www.carrona.org/recdisc.html )

7 - Wipe and reinstall from the Recovery Partition (if so equipped)

8 - Wipe and reinstall from Recovery Media - to include deleting all partitions.
If you don't have them, you can usually order them from the OEM manufacturer of your system ( US points of contact here:  http://www.carrona.org/recdisc.html )  You can also download W7/8.1/10 from Microsoft starting on this page:  https://www.microsoft.com/en-us/software-download/

9 - A clean install of Windows.  This is a troubleshooting tool - and as such is slightly different from the previous steps.  In short, if it fixes the problem, then the problem was in the software.  If it doesn't fix the problem, then the problem is most likely in the hardware.

A clean install is:
- Windows is installed to a freshly partitioned hard drive with legitimate installation media (W10:  https://www.microsoft.com/en-us/software-download/windows10 ).
- The installation media is only a copy of Windows, not the OEM recovery disks that you can make on some systems.
- Windows is fully updated after it's installed.  That's ALL updates - none excepted.
- NO 3rd party software is installed.
- There are no errors in Device Manager (if you find any, post back for suggestions).

This will wipe everything off of the computer, so it's advisable to backup your stuff first.
Also, it will wipe out all the special software that the OEM added to the system, so if you rely on any of that - let us know what it is so we can figure out a way to save/download it (the easiest way is to create/obtain the OEM;s recovery media)

If unable to find recovery media that has the software (or if you suspect that this is a hardware problem), you can make an image of your system that'll preserve everything in the state that it was in when you made the image.
One drawback to this is that you're making an image of a malfunctioning system - so, if there are errors in the system software, you'll have a nice copy of them
Another drawback is that the image of the system will be very large - so you'll most likely need a large external drive to store it on.
But, this will allow you to save everything on the hard drive (although you'll need an image viewer to get things out of the image).
The point here is that, if it's a hardware problem, then you can restore the system to the point it was when you made the image - after you repair the hardware problem.
You can obtain more info on imaging in the Backup/Imaging/DiskMgmt forums located here:  http://www.bleepingcomputer.com/forums/f/238/backup-imaging-and-disk-management-software/

The point of doing this (the clean install) is to:
- rule out Windows as a problem (if the problem continues, it's not a Windows problem as you completely replaced Windows
- rule out 3rd party software (if the problem continues, it's not a 3rd party software problem as you didn't install any 3rd party software)
- so, if the problem continues, it must be a hardware problem.

OTOH, if the problem stops, then it was either a Windows or 3rd party software problem.  If the problem doesn't come back, then you've fixed it.  Then all that remains is setting the computer back up the way that you'd like it and importing your data from the backup you made.

 

OFFLINE DISM:
DISM /Online should only be used when running from within Windows. Run this command instead:
Dism /Image:C:\ /Cleanup-Image /RestoreHealth

Did you also try doing SFC scan while booting off of Recovery Environment or Install Disk? In those cases, the commands are slightly different:
sfc.exe /scannow /offbootdir=c:\ /offwindir=c:\windows

 

Edited May 18, 2018 by usasma