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Found 14 results

  1. Good evening, i don't know why after the last update that i did this morning, when i try to do a scanning of all my pc and of all the Hard Disks, during the process my PC goes bluescreen, its the first time in all the life of this pc, that is pretty powerful by himself, that i get a bluescreen, i tried all day, using the tool to remove Malwarebytes and reinstalling it through it, and the problem is still there, every time i try to do a scan of the entire pc.
  2. On version 3.0.6.1469 - The Exploit Protection feature causes hangs and crashes of my Microsoft Office 2016 programs either when starting the program or randomly during usage. Once I turn protection off for these programs the crashing stops. I noticed that a related known issue is listed here toward the bottom of the page (Websense exploit). Is this the same known issue or something new? Thanks, Mike
  3. Hello, I have got an issue with an infection. I have run Malwarebytes multiple times, every time it prompts me to restart to finish the quarantining process, but every time I click on "restart", my computer freezes, forcing me to force shutdown [see attachment]. I am running Windows 10. This is my first time posting on the forum, so I do not know what other information you will need, but if you need anything else, please let me know. Thank you very much! freeze (1).mp4
  4. I had to go back to windows 10 version 1803 since almost 2 days or so (first time this is happened to me), install Malwarebytes version 4 beta , and when I want to exit out of MB it goes to crash ! so the whole software is crashed on the exit ! We’re sorry.but the Malwarebytes service stopped working. The program will now restart.
  5. Hi I've used Malwarebytes for years now with AVG and Avast without problem. But I've just got a new system and wanted a new antivirus with a better interface. So I picked Kaspersky 2020 and it's great. Far less spam messages than other free version antivirus programs. But Kaspersky isn't great at picking up Malware so I wanted to install Malwarebytes again. Sadly after three attempts and after two complete windows reinstalls it seems Malwarebytes is the culprit in my system failures. Every time I install Malwarebytes the start menu refuses to open, windows settings hangs and the search bar becomes unstable. I lose my Internet connection and get multiple other problems. This only happens after installing Malwarebytes. I've tried a system restore which fails and then I have to apply a complete backup image to get it working again. I was under the impression Malwarebytes would work along side Kaspersky. Is there a known issue in running these two together?
  6. I was working on my PC and suddenly I got the "Blue Screen of Death" on mwac.sys and I lost all my work for the last 2 hours! :( I am a Malwarebytes Premium user. After looking it up the file online, I saw that it is part of Malwarebytes I have Malwarebytes Premium Ver 4.0.4
  7. Little preface here, I am currently using Brave Browser, not Chrome - posting here since it also uses the Chrome extensions. I've had similar issues on Opera before but seemingly not on Firefox. I understand if you are going to say that unless i'm using Chrome or Firefox you can't guarantee anything, but I'd like to put this out there so that future performance can improve on alternative browsers like Brave, Vivaldi, Opera etc. Issue: Extreme slow loading of websites that haven't at least been cached/visited recently. For example, clicking the link to take me to the Browser Guard section of the Malwarebytes forums took 79 seconds to load. Ok, I was counting in my head, not with a timer but when the loading time is +1 minute, a couple seconds either side don't really matter. With the Browser Guard disabled all loads quickly. Occasionally Brave will inform me that Browser Guard has stopped working or ran into an issue, and I can opt to restart it. On fiber optic internet here and while not the fastest in the world, it does a reasonable job. Any other information I can provide that would help you identify issues?
  8. Installing Malwarebytes v4.0.4 generates and error during installation with the DDA driver. It suggests rootkit issue and recommends a reboot to complete installation. The computer will not boot without a restore. I believe Malwarebytes is incompatible with the Surface Pro X device and the Microsoft SQ1 processor. Can anyone confirm this?
  9. This happened recently, my laptop did not experience any funny stuff going till now. I noticed whenever I go to settings, it crashes the app quickly. Then when I tried to open my Avast Anti-Virus, it quickly crashes upon being present. I tried every Anti-Virus, but everything just crashes. I thought this is a malware or spayware prob. I did my research and found out Malwarebytes can get rid of this, but when I installed Malwarebytes, after installation, I double click it then it loaded up, then unfortunately crashed like the others. I am in need of desperate help at the moment, been feeling stressed because I might need to format this Asus laptop of mine.
  10. "we're sorry, but the malwarebytes service stopped working" mbst-clean-results.txt mbst-grab-results.zip
  11. I keep my XP machine updated with the POS hack. So the problem I just started having with MB on my XP machine is the same problem anyone would have on an XP POS machine. Today, after updating with KB4056564-V2, KB4089453-V2, KB4095516, KB4095528, KB4103768, KB4101477, KB4130957, KB4131188 and KB4134651, MalwareBytes just crashed. UNinstalling with MB-clean and REinstalling various versions of MB did not work - all crashed. Any ideas? Thanks.
  12. Getting a prompt from Chrome to remove Malwarebytes. Chrome keeps shutting down and when I restart, I get this message: This application could prevent Chrome from working properly. Application Malwarebytes version 3.5.1.2522 Remove
  13. Hello,recently my Malwarebytes stopped working. I've used this for years with no problems.Below is the the error info I get when it crashes on start up Problem Event Name: APPCRASH Application Name: mbam.exe Application Version: 3.1.0.1583 Application Timestamp: 5b6e0dd0 Fault Module Name: Qt5Core.dll Fault Module Version: 5.11.1.0 Fault Module Timestamp: 5b61d1b9 Exception Code: c0000005 Exception Offset: 001b330b OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
  14. Hello! I have the following problem: I am using MBAM Premium 3.5.1, and when i open a Website in Google Chrome it freezes and Crashes within Minutes! If i disable MBAM, everything works fine, without troubles!! Sorry for my Bad English, but I hope everyone knows what I mean I already have Downloaded the MBAM Clean 3 Tool, and reinstalled MBAM 3.5.1 After re install the Problem is back again Best Regards Xenon
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