Jump to content

Search the Community

Showing results for tags 'windows'.



More search options

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • Announcements
    • Malwarebytes News
    • Beta Testing Program
  • Malware Removal Help
    • Windows Malware Removal Help & Support
    • Mac Malware Removal Help & Support
    • Mobile Malware Removal Help & Support
    • Malware Removal Self-Help Guides
  • Malwarebytes for Home Support
    • Malwarebytes for Windows Support Forum
    • Malwarebytes for Mac Support Forum
    • Malwarebytes for Android Support Forum
    • Malwarebytes for iOS Support
    • Malwarebytes Browser Guard
    • False Positives
    • Comments and Suggestions
  • Malwarebytes for Business Support
    • Malwarebytes Endpoint Protection
    • Malwarebytes Incident Response (includes Breach Remediation)
    • Malwarebytes Endpoint Security
    • Malwarebytes Business Products Comments and Suggestions
  • Malwarebytes Tools and Other Products
    • Malwarebytes AdwCleaner
    • Malwarebytes Junkware Removal Tool Support
    • Malwarebytes Anti-Rootkit BETA Support
    • Malwarebytes Techbench USB (Legacy)
    • Malwarebytes Secure Backup discontinued
    • Other Tools
    • Malwarebytes Tools Comments and Suggestions
  • General Computer Help and Security Updates
    • BSOD, Crashes, Kernel Debugging
    • General Windows PC Help
  • Research Center
    • Newest Rogue-Ransomware Threats
    • Newest Malware Threats
    • Newest Mobile Threats
    • Newest IP or URL Threats
    • Newest Mac Threats
    • Report Scam Phone Numbers
  • General
    • General Chat
    • Forums Announcements & Feedback

Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


AIM


MSN


Website URL


ICQ


Yahoo


Jabber


Location


Interests

Found 73 results

  1. Hello everyone, I am new here. I am using a HP pavilion DM4, with windows 7 home premium, and about 20 days ago (7/8/2019, I got a black screen with a cursor only after logging into my Admin Account, even on safemode. the day before this issue occurred (7/7/2019), I had turned off my AVG, while trying to run a malwarebytes scan, to do so, I changed its (AVGs) permissions to EVERYONE and I also set the AVG off, and restarted my computer, Lo and Behold, I couldn't get back on my ADMIN main user!, I am currently writing this on the same laptop, but on the account of a secondary user. I can only open a few Antivirus programs such as malwarebytes and AVG, however I cannot run Roguekiller or MSERT as they freeze. Ive done many test and NONE concluded malware, except a Malware bytes Anti Rootkit scan which detected 4 trojan files located in C:$\recyclebin (system recycle bin?). I've since removed them and I am currently attempting all my options. The crazy thing is, I actually fixed the problem, via system restore, and all was good! however I became stupid in thinking and decided to RE-RESTORE the system, because I was upset that my google chrome had updated!!!, and thus the problem had returned, and the old restore points have vanished since!. I would really love some help because I am sure something has taken over the admin privileges of the system, and is running SVCHOST.EXE and CONSENT.EXE upon start. Ive studied the strings and the threads and they run at 25% CPUs, jamming the system up. Ive also noticed something keeps closing antiviruses and services.exe when i try to open them. (I see all this via PROCESSEXPLORER from the second account with admin privileges). I cannot run SERVICES.EXE, but i can run regedit, msconfig, task manager, etc. Ive done SFC/scan as well as CHKDSK and it found some corrupt files and "fixed them", but the issue persist. Ive downloaded FRST, roguekiller, combofix, adwcleaner,. I have not run them, I am awaiting assistance (from you guys). please help me!!!! thank you in advance!
  2. Hello, It would be amazing if you could add a dark theme to malwarebytes 3 (Or 4 when it comes out). It is not necessary but would be very nice. I do sometimes monitor my scans and work with the app. It would be less blinding.
  3. A few days ago I restarted my computer before a long time without re-starting it (like 1 week with the pc on) and I noticed that "Explorer.exe" was requesting to initialize, but the real explorer.exe task was already running... I said no but then I checked the directory of the file and the system said that the file was on %windir%/resources/themes, well going into folder to check if the file exists I noticed that theres nothing more than aero themes in this folder. So did a scan in the folder using malwarebytes and it recognized svchost.exe malware and explorer.exe, before adding they do quarentine I wanted to check why the files didnt apeared, so I enabled "show hidden folders" in explorer (the real one, from microsoft) and it changed nothing, well, so I tried to open the archive by going with %windir%/resources/themes/explorer.exe in the explorer path, it worked, but I still uncapable of seeing this file... So I started CMD as admin and did " cd " to %windir%/resources/themes and did " dir " inside the folder, as I expected the dir shows the same as explorer, but appeared 2 new items that the was named as " . " and " .. " I deleted both sucessfully. Searching for this in internet I found that there's an other way to hide files in windows, that was adding them to" important system files or protected system files" list, and following the instructions to disable this privilege, I finally could see the archives, well, I added them to the quarentine list and continued using my computer since yesterday that I realized that everytime malwarebytes send two addwares to quarentine (I left the results of scan in the post as "Annoying addware.txt") they come back right after I finish the task... When trying to solve these issues I realized many things... 1- I cant use commands as DISM, sfc /scannow, windows update, windows defender( I will let write happens when i try to use them bellow this part) , net start/stop wuauserv (the wuauserv service doesnt even exists in registry, I didnt checked windows defender one...) 2- there was a folder called QEMU hidden with the "important system files" method, I deleted all content Inside and then deleted the folder after taking out the folder privilegies 3- Theres two "program" files in "Inicialize" section of task manager wich I cant go to proprieties ( I dropped the print down on anexed files named as "Program" unknow files) When I try to use with /checkhealth everything go fine, but when I try to use dism with /restorehealth it stops at 87,5% and gives an error 1060 messages saying " the specified service does not exist as an installed service " ( I left the DISM log file right bellow named as DISM.txt ) When I try to use sfc /scannow it says that cannot fix all issues When i try to use windows update it says that my organizations disable windows updates ( ? ) When I try windows defender it just goes black screen on the window Well, it would be great if someone could help me, I dont really want to re-install windows... I would take a month to setup my pc again Also, I run Windows 10 Pro 64bits, version 1809... dism.log Annoying Adware.txt Rkill.txt FRST.txt Addition.txt
  4. After building my own gaming rig in January, everything has been running smoothly, however I've been running torrents and as a result I tried to check my vulnerability. I noticed when I open task manager, CPU usage starts at 100% and lowers to ~10% on idle. I already ran and found some malware through Malwarebytes and Roguekiller, as well as Windows Defender If anyone's willing to shed some light that'd be wonderful. I don't recognize any impact in games at all, so I could be wrong. ___________________________ Specs: Intel i5-9600k (Base clock) EVGA RTX 2060 XC ULTRA 16GB RAM G.SKILL ASRock Phantom Gaming 4 MB
  5. Last year, my computer guy installed Malwarebytes on my laptop and my husband's. Both up for renewal. Paid 39.99 last year for each one separately. I just upgraded mine for another year. It says I can add another device for an additional $10. Would I be able to do this even though the other laptop has the program? That one will expire on Saturday. Not sure if I'm going to have to repay 39.99 for that device as well. TIA
  6. Okay, I have spent the better part of several DAYS trying to fix my computer. It is an older Windows Core i7 that was previously running Windows 7. I upgraded it a while back to Windows 10 and started receiving 100% disk issues. I have gone through every "suggestion" in the book to try to resolve it with no luck (disabling Windows Search, Superfetch, updating all hardware drivers, yadda yadda....) Over the past few days, my computer has gotten progressively worse as far as running SUPER slow. I had removed all virus protection off my computer and was only running Windows Defender in my process of finding whatever is causing the 100% Disk issue. So today I tried to download Malwarebytes just to run a scan and see if I could find anything that might be causing this ridiculous slowness. Can't download at all. Red flag for a malware, right? Went into Safe Mode. Still can't download and the system spent at least 45 minutes to even start up. So after much frustration, I finally just did a Fresh Start update on Windows. Of course, it has removed ALL my programs and the system is STILL slow as Methuselah. Finally managed to get Malwarebytes downloaded after waiting over an hour. Ran a scan and got nothing. Now I'm trying to download the Microsoft Safety Scanner. It's been trying to download for at least 20 minutes. I'm at 64.5 MB of 151 MB. It's not my network either....I ran a speedtest with another device and it's while it IS running a bit slower than normal it still pegged at 14.4 Mbps. So clearly things should NOT be taking so long to download. does anyone have any ideas on what I can do to figure out how to get my laptop to go back to downloading at normal speeds? Is there some vulnerability in Microsoft that affects the download applications/layers/etc... that might be affected by some latent virus or malware on my machine??? any help would be GREATLY appreciated! Thanks! TJ
  7. I have an old Windows XP Home Edition (Service Pack 3) that is now unable to perform System Restore on ANY restore point. This computer uses a dial-up connection to connect to the internet and normally has a speed of 44.0 - 45.2 kbps, but now only connects at 24.6 kbps. Here's a list of events and the dates they occurred on. Sorry for the length of this post. February 21st: - Updated Avast Virus Definitions in the early afternoon. I turned off the computer after updating. - Turned on the computer in the evening, and the dial-up connection window appeared on start-up, prompting me to connect to the internet. This doesn't normally happen. February 23rd: - Ever since the 21st, every single time I turned on the computer, the connection window would pop-up on its own. - I checked the Avast Antivirus settings, but I already had it set to manual updates instead of automatic, so that couldn't be it. - I haven't installed anything new, so I don't know what was prompting the computer to connect on its own. February 24th: - I used System Restore to roll-back the settings to the February 15th restore point. - The problem was resolved! The computer stopped trying to connect to the internet on start-up. April 21st: - Completed a Full System Scan with Avast. - When connecting to the internet later in the day, I could only get a speed of 24.6 kbps. - I tried disconnecting and redialing for my usual speed of 45.2 kbps, but I keep getting 24.6 kbps. April 24th: - I'm still only getting 24.6 kbps. - Checked the phone line, it's working normally (no background noise), and everything is plugged in securely. - I assumed something in the settings must have changed, so I tried to use System Restore again. - When the computer restarted after using System Restore, I got this message "System Restore did not complete successfully. No changes were made to your computer." - I tried again using other Restore Points, but it fails no matter what date I choose. - I restarted the computer in Safe Mode, and still all Restore Points fail. - I try to sign-in to my Google Account to email someone for advice, and I get this message "The browser you're using doesn't support JavaScript, or has JavaScript turned off. To keep your Google Account secure, try signing in on a browser that has JavaScript" - JavaScript is already enabled. I tested it with another Google account and was able to sign-in without any problem. It is only this account that isn't working. So to sum it all up, these are the 3 problems: 1) Internet Connection speed is now consistently slower at 24.6 kbps instead of 45.2 kbps. 2) System Restore fails no matter which Restore Point I choose (even on Safe Mode). 3) Google doesn't detect JavaScript when I try signing-in with my account. Any help you can provide would be appreciated, - T-Ruth
  8. Hi, first of all sorry for my English. I am making an upgrade from one of my two PCs. The upgrade is to move Windows from an standard SSD to a new NVME. I have cloned the original disk to the new NVME but I forgot to deactivate my ID/LICENSE before doing it. Now, In my new NVME, everything is ok but malwarebytes tells me that my ID/LICENSE is already in use. After a few hours I have just remembered that I did no deactivate my ID/LICENSE in the the SSD. Fortunately, I have both disks, the old SSD and the NVME. I have force to boot from the old SSD and there, malwarebytes is activated, but when I click in the "deactivate my license" a pop-up appears, I click yes, but nothing happens (see attached file) I need help in order to deactivate my ID/LICENSE in order to re-activate it in my new NVME disk Thanks in advance. Greetings
  9. Someone just told me a file I just downloaded was a cookie logger, I couldn't find anything that says how these work. I never did run the program, but I still want to know if it could have infected my computer! Please help, even if cookie loggers are fine, answer the question anyway. They showed me pictures of things the logger did, so I believe that they can actually do something.
  10. Hello, Could you help me with my problem ? I installed a program that turned out to be a malware, installed several bad programs on my computer. I could delete them all with Malwarebytes but it changed something in the IT access and now my windows defender "virus & thread protection" and "protection updates" won't be enabled now because : Your IT administrator has limited access to some area of this app, and the item you tried to access is not available. Contact IT helpdesk for more information. It is my personal computer and it is not normal that there is these restrictions, I'm pretty sure it is because of this bad program. I've tried changing the registry for windows defender but won't work still. Would do have a solution please ?? Thanks a lot
  11. Hello, a few weeks ago my brother had downloaded a "csgo hack" onto my PC. I allowed him to play. I had this application open and ready to use. Windows kept sending me a warning and of it automatically quarantining the Trojans. But it wasnt helping. There were 2 applications called "letsee1.0" and the same name but in a 2.0 variant. I deleted the 1.0 I believe, but upon deleting the other, my PC crashed. I loaded back up normally, but tool a bit longer than usual. Signed in and it gave me a black screen then blue screen sayin "checking updates". After that I knew I was screwed. I know the virus basics and how to retract them, i.e going into safe mode and using antivirus apps. Completely wiping my HDD(s) and using another computer for an OS boot. But I cant do any of those. Scenario 1. I would go to wipe my hard drives but every time whether it was full wipe or restore back to last known download, it would always say "there isnt enough storage in your harddrive" or "process could not be completed" I have two 2TB hard drives and a 500gb ssd as well as a 250gb M.2. Scenario 2. I go to any of the safe mode options and it would try to boot it up but it always says "failed to boot into safe mode, try using another boot method" And I have that much storage, more than your average person whomst has a PC. My OS is valid and not pirated, so to me this makes no sense. To be more clear if you didnt get what I said I will be more in depth here: When I turn on my PC it loads MSI bios screen, then goes to running windows, THEN running diagnostics. Which from there goes to the options/troubleshooting area of the diagnostics. This happens EVERY time I turn my PC on. I've tried to do the download the OS on another PC and redo all that, but that dosnt work at all. And I cant boof info safe mode. I wanna fix this PC before I make the decision to buy a new one, instead of wasting money on something that can be fixed. I believe there is a way. I hope there are gonna be a lot of people responding and trying to help cause using the windows forums was the worst. Takes for ever to respond and when someone does, it's a stupid troubleshoot I already know about then when explained they leave it there as if im not there. As of the matter, I would try to use another PC or laptop get a USB and download a bootable virus cleaner but I cant get into safe mode to do that. Thanks for your help if any!
  12. So I’ve read other forums on this website on how to remove the “Miner.Bitcoinminer Activity 7” that norton keeps popping up, I’ve read other forums and followed what they did but I’m not sure if I did it right, it would be helpful if i could get help from a professional or similar, on the side note I have windows.
  13. Hey there, I am Vicenç, a Spanish student in KTH Stockholm trying to finish my MSc degree. Recently, my laptop (Acer TravelMate P) has slowed down a lot. When investigating it, the performance of my CPU is questionable. When I launch internet browsers, the CPU usage spikes. In addition, my task administrator reveals processes I have no idea how they got there. After googling most of them, they are normal processes, it is just they take much RAM and CPU usage. More than one would normally expect. I noticed as well the creation of random folders with the name of '!EndpointProtectionFolderDo NotDiscard' in Files, Images, Videos and Music, when I never installed Sandblast software. The images are like this: I ran several antimalware programs in safe mode, but none of them detected any infection. The usage of memory is really strange and it is making me worried. I hope some of you can help, I would profoundly appreciate. As someone who relies heavily on his PC, 2 weeks without a laptop would be terrible. I remain at your disposal. Best, Vicenç
  14. I have recently been infected with a virus called "Win32\Unwaders.C!ml" and windows defender KEEPS ON REMOVING IT. But it keeps coming back as it sucks at quarantining . But for some reason, but for some reason, malwarebytes isn't detecting this virus. Which is very frustrating as it actually quarantines items completely. I am using the premium trial of malwarebytes
  15. I just got on my computer today and did my daily startup scan, only to be greeted with pid.dll and its registry keys counted as an emotet trojan. I haven't been on any strange sites, and others are also having this issue, so it's safe to conclude that this may just be a false positive. I have successfully quarantined it by simply rebooting (although the computer didn't like it that much). It did come back after each scan like the emotet trojan, but that could just be because of how system files work sometimes.pid.dll False Positive.txt
  16. Hello, My pc apparently has been infected with annoying adware. When I start up my PC, a CMD window flashes, then chrome starts up with an ad page called www.dipladoks.org I ran Malwarebytes, Windows Defender, even in safe mode. I cleaned up my chrome settings, and checked my PC using chrome, yet nothing seems to work
  17. A virus was detected in my computer in windows defender, the support told me to come to this forum for help. I scanned with defender 4 times, the first time it said that it had failed, the second and third time it said it removed it, but on the 4th defender said it had failed again. C:\Recovery\Customizations\usmt.ppkg i scanned with malwarebytes to see if it'd detect anything, and it didnt? And i also scanned with Eset, and it also didnt find anything on my pc. Im not sure of what to do at this point.
  18. Hello: Sorry if this has been asked before. I've already searched but since I don't know the name of this malware, I can't find it. There's a possible rootkit that keeps reinstalling programs on my Windows 7. These programs are "Safe finder" "Butler" and some others. When I uninstall these programs, they appear againg shortly after, and they keep opening by themselves and my browsers keep opening new tabs that lead to spam. I've tried using Malwarebytes and it removes these programs really fast. But when the computer restarts after the cleaning, the programs appear again. I've found the icon displayed on the photos on the toolbar and when I shut down the computer. And it seems to be running on the backround installing something. My guess is those programs. Anyone knows what it is and/or how to remove it? Thank you!
  19. My cp usage will randomly spike to 15-20 per cent usage while idle, help me please thanks in advance
  20. Hijack.Userinit Basically I picked this up somewhere and I have used Malwarebytes to try and get rid of it. However it comes back when restarting. I have also tried adwcleaner and it still comes back. It has been messing around with google chrome to the point where it is unusable and it has been making my system really slow. I am running windows 10 but it just won't go. Can anyone help me before this gets worse?
  21. I am having an issue where g.exe is sporadically preventing my PC from restarting. Bitdefender and Malwarebytes Premium return clean scans. How do I solve this?
  22. While following a guide on how to remove the smartservice virus; i could not boot into windows recovery environment to complete the removal process. I used these guides: I have scanned with Malwarebytes, Adwcleaner, and Farbarx64. after scanning I cannot enter windows recovery environment/ advanced startup options through the windows 10 settings, shift+restart, or from the command prompt. here are my scan results: malwarebytes_3.5.1_scanreport.txt malwarebytes_adwcleaner_report.txt FRST.txt Addition.txt
  23. Hi, some days ago this issue appeared... I get the riskware notification each time I load a new page in chrome... Can you help? Alex FRST.txt Addition.txt warning report.txt Scan Report.txt
  24. In Chrome on Windows x64 Pro under chrome://settings/incompatibleApplications I see: Lenovo Patch Utility 64 bit Malwarebytes version 3.5.1.2522 I'n running Chrome Version 68.0.3440.106 (Official Build) (64-bit). I read that in v69, chrome will be blocking these apps, and in v72 they will always block them. What is the future of this MB Chrome app?
  25. I started up Gary's mod today and was going to try and play with a friend. I went to connect to their server and when I started to send client info the game crashed. Malwarebytes said in the bottom that it blocked hl.exe. When I tried to start it through steam it said I didn't have permissions. I also tried to exclude the file from Malwarebytes and it said I don't have permissions for the file. I have tried to force over permission and exclude the folder from detection. Nothing is working and I don't know what to do.
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.