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  1. I recently opened a Microsoft Word document i was sent my someone who i didn’t know very well. When i opened it my mind began racing as to why he would want me to open this... that’s when i got to googling and found out about “Malicious Macro’s”. That’s when i decided to have a look at my Task Manager, there i found a file called “Launch” in my Start-Up. I disabled it right away and then began finding more and more suspicious things running that i knew were not previously there. One was called “Coordinator.exe”. As i started digging more clicking on “Open-File-Location” i found a folder full o
  2. i know my computer is infected because each time I enter chrome it has two new extensions with strange names like "sleepy science", "wild medicine", "unusual community" and such. I scanned with malwarebytes and adwcleaner but both said that there are no detections. What can I do to stop getting this extensions?
  3. Hi, I want to delete the malwarebytes trial version from my system. When i follow the normal method through control panel it doesnt get uninstalled, a dialogue box appears but then nothing happens. So i downloded mb check and I have attached the file below. What should i do now? mb-check-results.zip
  4. Good morning everyone, I'm new in this forum, I really hope you can help me. Yesterday I've find something strange in the behaviour of the PC: Windows Defender doesn't find any problem but when I open its history it crashes. I've find the name of the maleware before the last crash (Trojan:PowerShell/Mountsi.A!ml). Running MalwareBytes I've found some malewares so I eliminate them but the problem is still there! Thanks.
  5. I have been using KMSpico to keep my windows activated for a long time now, and i never got any issues, but tonight i realized that the windows was deactivated, so i went to use KMSpico again but it got insta deleted, even if the windows defender is not activated, so as i tryed to get to the quarantine mode or something, i realized that a lot of information did not appear to me, and when i tried to check de history of protection, windows defender just closes whitout opening anything
  6. Hello all, first time poster. I have started coming across weird networking/firewall issues after prolonged use of my computer (I leave my computer on for the most part.) I'd say after about 2-3 days of being on, these issues will suddenly start occurring. Such issues include - OBS Studio will not authenticate with Twitch to provide API elements (The chat and stream info windows will not appear, resuilting with the error: failed to authenticate with twitch) Loading webpages taking a longer time than before... about 10 seconds to load up a google search page. Microsoft Re
  7. Hi all, First time with this type of trouble and I've come across this forum via a Google search which I had started reading through this thread here: I will try to do my best here in understanding and communicating with the everyone and your knowledge. Thank you in advance for any help. I'll try and keep this simple and broken down into what I know. To start I am running Windows 10 on a Cyberpower PC that I purchased about 3 months ago. As briefly as I can be I use this PC strictly for iRacing and use only a limited number of applications that
  8. Hi, I am writing on behalf of a friend who asked me for help, but I don't know how to help him, in practice from today on his PC starts "sppsvc" and makes the cpu reach 30%, I suppose windows is cracked, but he the pc took it like this, so how could it be solved? Thank you
  9. is it a virus? print : https://i.imgur.com/jG1Q9tf.png Error Mensage : Acess to protected memory was blocked App or Windows process blocked : WinSat.exe Blocked by : controlled folders Can anyone help me?
  10. Hello, I made my first computer about 5 months ago, I activated the Windows with kmspico. For the first 2 weeks everything worked fine: Windows update, Windows defender etc. But then problems started to occur: I stopped getting the update, the Windows defender stopped working and the computer started acting strange, sometimes it would shut down or restart or lose the signal from gpu. I would just like to try to fix the windows update and the windows defender because I do not feel safe while using this computer. Even though I know reinstalling Windows will be the best option, I do not wont to
  11. Hello, I had issues with my Malwarebytes updating. The error windows that pops up with, "An error has occurred." I uninstalled Malwarebytes and deleted the Malwarebytes folder under Programs. I downloaded and installed the mb.support tool and clicked "clean". After my my computer rebooted, I accepted the re-install for Malwarebytes. The install fails and the error windows that pops up with, "An error has occurred." and "Malwarebytes for Windows installation was aborted." I don't have a license, I use the free version for my pc. I have extracted and attached the logs. Please rev
  12. An Unknown computer named TERRY-PC appeared on our Mbam device list. Neither my partner nor myself have given access to a third party. After searching the name it would appear to be in some way connected with Microsoft Win 10 admin operations. But how could it appear on my Mbam device list without being registered and obtaining access by password? Or are devices operating on the computer simply reflected in the Mbam device list? Unclear about that. Next question concerns security. Can a user on a shared Mbam account hack the online data of other users? Ty in advance.
  13. Please give us a dark theme in Windows. Mac has it why can't we have it. It doesn't make sense. When i launch Malwarebytes (4.0.4) it is really really bright and hurts my eyes. Please allow us to switch to dark mode (and please not for premium only). DARK THEME FOR MAC Example. Thanks.
  14. just downloaded this new version of malwarebytes for home use on windows on a HP laptop with windows 10 - on the new malwarebytes for windows the words are blocked out (see picture)
  15. Hello, It would be amazing if you could add a dark theme to malwarebytes 3 (Or 4 when it comes out). It is not necessary but would be very nice. I do sometimes monitor my scans and work with the app. It would be less blinding.
  16. Hello everyone, I am new here. I am using a HP pavilion DM4, with windows 7 home premium, and about 20 days ago (7/8/2019, I got a black screen with a cursor only after logging into my Admin Account, even on safemode. the day before this issue occurred (7/7/2019), I had turned off my AVG, while trying to run a malwarebytes scan, to do so, I changed its (AVGs) permissions to EVERYONE and I also set the AVG off, and restarted my computer, Lo and Behold, I couldn't get back on my ADMIN main user!, I am currently writing this on the same laptop, but on the account of a secondary u
  17. A few days ago I restarted my computer before a long time without re-starting it (like 1 week with the pc on) and I noticed that "Explorer.exe" was requesting to initialize, but the real explorer.exe task was already running... I said no but then I checked the directory of the file and the system said that the file was on %windir%/resources/themes, well going into folder to check if the file exists I noticed that theres nothing more than aero themes in this folder. So did a scan in the folder using malwarebytes and it recognized svchost.exe malware and explorer.exe, before adding they do quare
  18. After building my own gaming rig in January, everything has been running smoothly, however I've been running torrents and as a result I tried to check my vulnerability. I noticed when I open task manager, CPU usage starts at 100% and lowers to ~10% on idle. I already ran and found some malware through Malwarebytes and Roguekiller, as well as Windows Defender If anyone's willing to shed some light that'd be wonderful. I don't recognize any impact in games at all, so I could be wrong. ___________________________ Specs: Intel i5-9600k (Base clock) EVGA RTX 2060 XC ULTRA
  19. Last year, my computer guy installed Malwarebytes on my laptop and my husband's. Both up for renewal. Paid 39.99 last year for each one separately. I just upgraded mine for another year. It says I can add another device for an additional $10. Would I be able to do this even though the other laptop has the program? That one will expire on Saturday. Not sure if I'm going to have to repay 39.99 for that device as well. TIA
  20. Okay, I have spent the better part of several DAYS trying to fix my computer. It is an older Windows Core i7 that was previously running Windows 7. I upgraded it a while back to Windows 10 and started receiving 100% disk issues. I have gone through every "suggestion" in the book to try to resolve it with no luck (disabling Windows Search, Superfetch, updating all hardware drivers, yadda yadda....) Over the past few days, my computer has gotten progressively worse as far as running SUPER slow. I had removed all virus protection off my computer and was only running Windows Defender in my pr
  21. I have an old Windows XP Home Edition (Service Pack 3) that is now unable to perform System Restore on ANY restore point. This computer uses a dial-up connection to connect to the internet and normally has a speed of 44.0 - 45.2 kbps, but now only connects at 24.6 kbps. Here's a list of events and the dates they occurred on. Sorry for the length of this post. February 21st: - Updated Avast Virus Definitions in the early afternoon. I turned off the computer after updating. - Turned on the computer in the evening, and the dial-up connection window appeared on st
  22. Hi, first of all sorry for my English. I am making an upgrade from one of my two PCs. The upgrade is to move Windows from an standard SSD to a new NVME. I have cloned the original disk to the new NVME but I forgot to deactivate my ID/LICENSE before doing it. Now, In my new NVME, everything is ok but malwarebytes tells me that my ID/LICENSE is already in use. After a few hours I have just remembered that I did no deactivate my ID/LICENSE in the the SSD. Fortunately, I have both disks, the old SSD and the NVME. I have force to boot from the old SSD and there, malwarebytes is
  23. Someone just told me a file I just downloaded was a cookie logger, I couldn't find anything that says how these work. I never did run the program, but I still want to know if it could have infected my computer! Please help, even if cookie loggers are fine, answer the question anyway. They showed me pictures of things the logger did, so I believe that they can actually do something.
  24. Hello, Could you help me with my problem ? I installed a program that turned out to be a malware, installed several bad programs on my computer. I could delete them all with Malwarebytes but it changed something in the IT access and now my windows defender "virus & thread protection" and "protection updates" won't be enabled now because : Your IT administrator has limited access to some area of this app, and the item you tried to access is not available. Contact IT helpdesk for more information. It is my personal computer and it is not normal that there is these restrictions, I'm
  25. Hello, a few weeks ago my brother had downloaded a "csgo hack" onto my PC. I allowed him to play. I had this application open and ready to use. Windows kept sending me a warning and of it automatically quarantining the Trojans. But it wasnt helping. There were 2 applications called "letsee1.0" and the same name but in a 2.0 variant. I deleted the 1.0 I believe, but upon deleting the other, my PC crashed. I loaded back up normally, but tool a bit longer than usual. Signed in and it gave me a black screen then blue screen sayin "checking updates". After that I knew I was screwed. I know the viru
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