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Found 38 results

  1. Good morning everyone, I'm new in this forum, I really hope you can help me. Yesterday I've find something strange in the behaviour of the PC: Windows Defender doesn't find any problem but when I open its history it crashes. I've find the name of the maleware before the last crash (Trojan:PowerShell/Mountsi.A!ml). Running MalwareBytes I've found some malewares so I eliminate them but the problem is still there! Thanks.
  2. I have been using KMSpico to keep my windows activated for a long time now, and i never got any issues, but tonight i realized that the windows was deactivated, so i went to use KMSpico again but it got insta deleted, even if the windows defender is not activated, so as i tryed to get to the quarantine mode or something, i realized that a lot of information did not appear to me, and when i tried to check de history of protection, windows defender just closes whitout opening anything
  3. Hello all, first time poster. I have started coming across weird networking/firewall issues after prolonged use of my computer (I leave my computer on for the most part.) I'd say after about 2-3 days of being on, these issues will suddenly start occurring. Such issues include - OBS Studio will not authenticate with Twitch to provide API elements (The chat and stream info windows will not appear, resuilting with the error: failed to authenticate with twitch) Loading webpages taking a longer time than before... about 10 seconds to load up a google search page. Microsoft Remote Desktop Protocol (RDP) will not work period - either via the internet or locally to my home server. My computer can ping my home server, but the server cannot ping my computer from command prompt.... despite my computers DHCP-assigned static IP showing up when using arp -a. Windows Defenders Firewall WILL NOT load (Although I hear that MBAM may set the Windows Defender processes to be Manual rather than automatic so that may explain this) When creating sessions in games like Monster Hunter World, the session takes F O R E V E R to load. Likewise, using Splashtop (my work's remote access software) to remotely access client computers also can take a prolonged time than normal. Restarting the computer resolves all these issues and everything works as normal. Me being in IT, I thought a networking issue might have been causing this (Specifically thinking that port 443 was being blocked or something) but after running several port checks, updating my routers firmware, updating my LAN driver on my pc ect I determined that the issue is isolated to my system. Then I found this post on Bleeping Computer (Hopefully link sharing is not against the rules here..): https://www.bleepingcomputer.com/forums/t/716117/cannot-open-windows-firewall/ And noticed all the similarities between me and this poster's issues - specifically that we both have MBAM Premium. After finding this revelation, I have come here to seek help on the matter. I am running Windows 10 1909 with MBAM Premium 4.1.0.56. I apologize if this issue has been posted before but it is kind of difficult searching up this topic..
  4. Hi all, First time with this type of trouble and I've come across this forum via a Google search which I had started reading through this thread here: I will try to do my best here in understanding and communicating with the everyone and your knowledge. Thank you in advance for any help. I'll try and keep this simple and broken down into what I know. To start I am running Windows 10 on a Cyberpower PC that I purchased about 3 months ago. As briefly as I can be I use this PC strictly for iRacing and use only a limited number of applications that run along with it. I use Chrome as a web browser which is pretty much just familiarity and a preference. This whole adventure started when the command prompt opened on me in the middle of a race. I noticed in the task bar following this race that Internet Explorer and Chromium were there. Not thinking too much of it as this was the first time it happened I unpinned them and continued what I was doing. This happened again several hours later and I got to investigating this Chromium deal. I am now familiar with what it is and how it works and I also learned more about Electron and how it operates some of the apps I use such as Discord and Simracingapps. More familiar with how this all comes together I continued with trying to get these apps removed. Im almost positive I had uninstalled Chromium via the command prompt and a hidden folder in This PC>Windows(C:)>Users. I also took a second look at SAntivirus which is my fault for not noticing sooner and I found out all about that.. I followed instructions to remove SAntivirus by rebooting in "Safe Mode with Networking". The following step is to download and install Malwarebytes. As there seems to be no way to connect via WI-FI in this mode (which is currently all I am able to use) I downloaded on my Surface and tried to install but it still needs to download during this time so I could not do so. I went on to the next steps as they were 2 more removal softwares so I figured leaving one out would be just fine. These were HitmanPro and then Adwdefender. Following the instructions to reboot after the Adwdefender scan all I booted to was a black screen. I restarted using the power button on the tower out of frustration at this point with this already being a 4 hour headache. When I powered back on I navigated back to where I was given the options that included "Safe Mode with Networking" and others. Since I was familiar with that one during this process I chose it. Boot to black screen. Reset again and believe I chose the startup troubleshooting after finding it and chose some type of boot recovery. This is where i was starting to see red so I cant remember exactly and I dont want to really do much else on here using that route unless instructed to do so. But that sounds about right. This went through and finished and the pc booted and I am at my desktop and logged in. Now whatever it did to recover gave me a sigh of relief but now I have the apps that I originally started this process to try and remove(Chromium and SAntivirus)back again along with 2 or 3 others that I have decided not to use and had previously uninstalled. All I want is Chromium off of my computer for good. I'm sick of saying the word. I'm sick of looking at it. SAntivirus Realtime Protection Lite off my computer for good. I'm already planning on being more vigilant for these things as the SA snuck in thetr on me. Also using all three of these softwares in the future to help me do thst... if Malwarebytes doesn't hang up on installing that would be great too. Seems I'm at a point here where I can try this all again with some of your help. Thank you for your time, Ryan
  5. Hi, I am writing on behalf of a friend who asked me for help, but I don't know how to help him, in practice from today on his PC starts "sppsvc" and makes the cpu reach 30%, I suppose windows is cracked, but he the pc took it like this, so how could it be solved? Thank you
  6. is it a virus? print : https://i.imgur.com/jG1Q9tf.png Error Mensage : Acess to protected memory was blocked App or Windows process blocked : WinSat.exe Blocked by : controlled folders Can anyone help me?
  7. Hello, I made my first computer about 5 months ago, I activated the Windows with kmspico. For the first 2 weeks everything worked fine: Windows update, Windows defender etc. But then problems started to occur: I stopped getting the update, the Windows defender stopped working and the computer started acting strange, sometimes it would shut down or restart or lose the signal from gpu. I would just like to try to fix the windows update and the windows defender because I do not feel safe while using this computer. Even though I know reinstalling Windows will be the best option, I do not wont to lose all the data and files, first I want to try to fix it. I started looking at this post: https://forums.malwarebytes.com/topic/241381-kmspico-installed-problem-with-windows-10/ but i figured out the post was closed so i decided to open my topic. Thanks in advance.
  8. Hello, I had issues with my Malwarebytes updating. The error windows that pops up with, "An error has occurred." I uninstalled Malwarebytes and deleted the Malwarebytes folder under Programs. I downloaded and installed the mb.support tool and clicked "clean". After my my computer rebooted, I accepted the re-install for Malwarebytes. The install fails and the error windows that pops up with, "An error has occurred." and "Malwarebytes for Windows installation was aborted." I don't have a license, I use the free version for my pc. I have extracted and attached the logs. Please review the attached file and get back to me, thank you for your support. mbst-grab-results.zip
  9. An Unknown computer named TERRY-PC appeared on our Mbam device list. Neither my partner nor myself have given access to a third party. After searching the name it would appear to be in some way connected with Microsoft Win 10 admin operations. But how could it appear on my Mbam device list without being registered and obtaining access by password? Or are devices operating on the computer simply reflected in the Mbam device list? Unclear about that. Next question concerns security. Can a user on a shared Mbam account hack the online data of other users? Ty in advance.
  10. Please give us a dark theme in Windows. Mac has it why can't we have it. It doesn't make sense. When i launch Malwarebytes (4.0.4) it is really really bright and hurts my eyes. Please allow us to switch to dark mode (and please not for premium only). DARK THEME FOR MAC Example. Thanks.
  11. just downloaded this new version of malwarebytes for home use on windows on a HP laptop with windows 10 - on the new malwarebytes for windows the words are blocked out (see picture)
  12. Hello, It would be amazing if you could add a dark theme to malwarebytes 3 (Or 4 when it comes out). It is not necessary but would be very nice. I do sometimes monitor my scans and work with the app. It would be less blinding.
  13. Hello everyone, I am new here. I am using a HP pavilion DM4, with windows 7 home premium, and about 20 days ago (7/8/2019, I got a black screen with a cursor only after logging into my Admin Account, even on safemode. the day before this issue occurred (7/7/2019), I had turned off my AVG, while trying to run a malwarebytes scan, to do so, I changed its (AVGs) permissions to EVERYONE and I also set the AVG off, and restarted my computer, Lo and Behold, I couldn't get back on my ADMIN main user!, I am currently writing this on the same laptop, but on the account of a secondary user. I can only open a few Antivirus programs such as malwarebytes and AVG, however I cannot run Roguekiller or MSERT as they freeze. Ive done many test and NONE concluded malware, except a Malware bytes Anti Rootkit scan which detected 4 trojan files located in C:$\recyclebin (system recycle bin?). I've since removed them and I am currently attempting all my options. The crazy thing is, I actually fixed the problem, via system restore, and all was good! however I became stupid in thinking and decided to RE-RESTORE the system, because I was upset that my google chrome had updated!!!, and thus the problem had returned, and the old restore points have vanished since!. I would really love some help because I am sure something has taken over the admin privileges of the system, and is running SVCHOST.EXE and CONSENT.EXE upon start. Ive studied the strings and the threads and they run at 25% CPUs, jamming the system up. Ive also noticed something keeps closing antiviruses and services.exe when i try to open them. (I see all this via PROCESSEXPLORER from the second account with admin privileges). I cannot run SERVICES.EXE, but i can run regedit, msconfig, task manager, etc. Ive done SFC/scan as well as CHKDSK and it found some corrupt files and "fixed them", but the issue persist. Ive downloaded FRST, roguekiller, combofix, adwcleaner,. I have not run them, I am awaiting assistance (from you guys). please help me!!!! thank you in advance!
  14. A few days ago I restarted my computer before a long time without re-starting it (like 1 week with the pc on) and I noticed that "Explorer.exe" was requesting to initialize, but the real explorer.exe task was already running... I said no but then I checked the directory of the file and the system said that the file was on %windir%/resources/themes, well going into folder to check if the file exists I noticed that theres nothing more than aero themes in this folder. So did a scan in the folder using malwarebytes and it recognized svchost.exe malware and explorer.exe, before adding they do quarentine I wanted to check why the files didnt apeared, so I enabled "show hidden folders" in explorer (the real one, from microsoft) and it changed nothing, well, so I tried to open the archive by going with %windir%/resources/themes/explorer.exe in the explorer path, it worked, but I still uncapable of seeing this file... So I started CMD as admin and did " cd " to %windir%/resources/themes and did " dir " inside the folder, as I expected the dir shows the same as explorer, but appeared 2 new items that the was named as " . " and " .. " I deleted both sucessfully. Searching for this in internet I found that there's an other way to hide files in windows, that was adding them to" important system files or protected system files" list, and following the instructions to disable this privilege, I finally could see the archives, well, I added them to the quarentine list and continued using my computer since yesterday that I realized that everytime malwarebytes send two addwares to quarentine (I left the results of scan in the post as "Annoying addware.txt") they come back right after I finish the task... When trying to solve these issues I realized many things... 1- I cant use commands as DISM, sfc /scannow, windows update, windows defender( I will let write happens when i try to use them bellow this part) , net start/stop wuauserv (the wuauserv service doesnt even exists in registry, I didnt checked windows defender one...) 2- there was a folder called QEMU hidden with the "important system files" method, I deleted all content Inside and then deleted the folder after taking out the folder privilegies 3- Theres two "program" files in "Inicialize" section of task manager wich I cant go to proprieties ( I dropped the print down on anexed files named as "Program" unknow files) When I try to use with /checkhealth everything go fine, but when I try to use dism with /restorehealth it stops at 87,5% and gives an error 1060 messages saying " the specified service does not exist as an installed service " ( I left the DISM log file right bellow named as DISM.txt ) When I try to use sfc /scannow it says that cannot fix all issues When i try to use windows update it says that my organizations disable windows updates ( ? ) When I try windows defender it just goes black screen on the window Well, it would be great if someone could help me, I dont really want to re-install windows... I would take a month to setup my pc again Also, I run Windows 10 Pro 64bits, version 1809... dism.log Annoying Adware.txt Rkill.txt FRST.txt Addition.txt
  15. After building my own gaming rig in January, everything has been running smoothly, however I've been running torrents and as a result I tried to check my vulnerability. I noticed when I open task manager, CPU usage starts at 100% and lowers to ~10% on idle. I already ran and found some malware through Malwarebytes and Roguekiller, as well as Windows Defender If anyone's willing to shed some light that'd be wonderful. I don't recognize any impact in games at all, so I could be wrong. ___________________________ Specs: Intel i5-9600k (Base clock) EVGA RTX 2060 XC ULTRA 16GB RAM G.SKILL ASRock Phantom Gaming 4 MB
  16. Last year, my computer guy installed Malwarebytes on my laptop and my husband's. Both up for renewal. Paid 39.99 last year for each one separately. I just upgraded mine for another year. It says I can add another device for an additional $10. Would I be able to do this even though the other laptop has the program? That one will expire on Saturday. Not sure if I'm going to have to repay 39.99 for that device as well. TIA
  17. Okay, I have spent the better part of several DAYS trying to fix my computer. It is an older Windows Core i7 that was previously running Windows 7. I upgraded it a while back to Windows 10 and started receiving 100% disk issues. I have gone through every "suggestion" in the book to try to resolve it with no luck (disabling Windows Search, Superfetch, updating all hardware drivers, yadda yadda....) Over the past few days, my computer has gotten progressively worse as far as running SUPER slow. I had removed all virus protection off my computer and was only running Windows Defender in my process of finding whatever is causing the 100% Disk issue. So today I tried to download Malwarebytes just to run a scan and see if I could find anything that might be causing this ridiculous slowness. Can't download at all. Red flag for a malware, right? Went into Safe Mode. Still can't download and the system spent at least 45 minutes to even start up. So after much frustration, I finally just did a Fresh Start update on Windows. Of course, it has removed ALL my programs and the system is STILL slow as Methuselah. Finally managed to get Malwarebytes downloaded after waiting over an hour. Ran a scan and got nothing. Now I'm trying to download the Microsoft Safety Scanner. It's been trying to download for at least 20 minutes. I'm at 64.5 MB of 151 MB. It's not my network either....I ran a speedtest with another device and it's while it IS running a bit slower than normal it still pegged at 14.4 Mbps. So clearly things should NOT be taking so long to download. does anyone have any ideas on what I can do to figure out how to get my laptop to go back to downloading at normal speeds? Is there some vulnerability in Microsoft that affects the download applications/layers/etc... that might be affected by some latent virus or malware on my machine??? any help would be GREATLY appreciated! Thanks! TJ
  18. I have an old Windows XP Home Edition (Service Pack 3) that is now unable to perform System Restore on ANY restore point. This computer uses a dial-up connection to connect to the internet and normally has a speed of 44.0 - 45.2 kbps, but now only connects at 24.6 kbps. Here's a list of events and the dates they occurred on. Sorry for the length of this post. February 21st: - Updated Avast Virus Definitions in the early afternoon. I turned off the computer after updating. - Turned on the computer in the evening, and the dial-up connection window appeared on start-up, prompting me to connect to the internet. This doesn't normally happen. February 23rd: - Ever since the 21st, every single time I turned on the computer, the connection window would pop-up on its own. - I checked the Avast Antivirus settings, but I already had it set to manual updates instead of automatic, so that couldn't be it. - I haven't installed anything new, so I don't know what was prompting the computer to connect on its own. February 24th: - I used System Restore to roll-back the settings to the February 15th restore point. - The problem was resolved! The computer stopped trying to connect to the internet on start-up. April 21st: - Completed a Full System Scan with Avast. - When connecting to the internet later in the day, I could only get a speed of 24.6 kbps. - I tried disconnecting and redialing for my usual speed of 45.2 kbps, but I keep getting 24.6 kbps. April 24th: - I'm still only getting 24.6 kbps. - Checked the phone line, it's working normally (no background noise), and everything is plugged in securely. - I assumed something in the settings must have changed, so I tried to use System Restore again. - When the computer restarted after using System Restore, I got this message "System Restore did not complete successfully. No changes were made to your computer." - I tried again using other Restore Points, but it fails no matter what date I choose. - I restarted the computer in Safe Mode, and still all Restore Points fail. - I try to sign-in to my Google Account to email someone for advice, and I get this message "The browser you're using doesn't support JavaScript, or has JavaScript turned off. To keep your Google Account secure, try signing in on a browser that has JavaScript" - JavaScript is already enabled. I tested it with another Google account and was able to sign-in without any problem. It is only this account that isn't working. So to sum it all up, these are the 3 problems: 1) Internet Connection speed is now consistently slower at 24.6 kbps instead of 45.2 kbps. 2) System Restore fails no matter which Restore Point I choose (even on Safe Mode). 3) Google doesn't detect JavaScript when I try signing-in with my account. Any help you can provide would be appreciated, - T-Ruth
  19. Hi, first of all sorry for my English. I am making an upgrade from one of my two PCs. The upgrade is to move Windows from an standard SSD to a new NVME. I have cloned the original disk to the new NVME but I forgot to deactivate my ID/LICENSE before doing it. Now, In my new NVME, everything is ok but malwarebytes tells me that my ID/LICENSE is already in use. After a few hours I have just remembered that I did no deactivate my ID/LICENSE in the the SSD. Fortunately, I have both disks, the old SSD and the NVME. I have force to boot from the old SSD and there, malwarebytes is activated, but when I click in the "deactivate my license" a pop-up appears, I click yes, but nothing happens (see attached file) I need help in order to deactivate my ID/LICENSE in order to re-activate it in my new NVME disk Thanks in advance. Greetings
  20. Someone just told me a file I just downloaded was a cookie logger, I couldn't find anything that says how these work. I never did run the program, but I still want to know if it could have infected my computer! Please help, even if cookie loggers are fine, answer the question anyway. They showed me pictures of things the logger did, so I believe that they can actually do something.
  21. Hello, Could you help me with my problem ? I installed a program that turned out to be a malware, installed several bad programs on my computer. I could delete them all with Malwarebytes but it changed something in the IT access and now my windows defender "virus & thread protection" and "protection updates" won't be enabled now because : Your IT administrator has limited access to some area of this app, and the item you tried to access is not available. Contact IT helpdesk for more information. It is my personal computer and it is not normal that there is these restrictions, I'm pretty sure it is because of this bad program. I've tried changing the registry for windows defender but won't work still. Would do have a solution please ?? Thanks a lot
  22. Hello, a few weeks ago my brother had downloaded a "csgo hack" onto my PC. I allowed him to play. I had this application open and ready to use. Windows kept sending me a warning and of it automatically quarantining the Trojans. But it wasnt helping. There were 2 applications called "letsee1.0" and the same name but in a 2.0 variant. I deleted the 1.0 I believe, but upon deleting the other, my PC crashed. I loaded back up normally, but tool a bit longer than usual. Signed in and it gave me a black screen then blue screen sayin "checking updates". After that I knew I was screwed. I know the virus basics and how to retract them, i.e going into safe mode and using antivirus apps. Completely wiping my HDD(s) and using another computer for an OS boot. But I cant do any of those. Scenario 1. I would go to wipe my hard drives but every time whether it was full wipe or restore back to last known download, it would always say "there isnt enough storage in your harddrive" or "process could not be completed" I have two 2TB hard drives and a 500gb ssd as well as a 250gb M.2. Scenario 2. I go to any of the safe mode options and it would try to boot it up but it always says "failed to boot into safe mode, try using another boot method" And I have that much storage, more than your average person whomst has a PC. My OS is valid and not pirated, so to me this makes no sense. To be more clear if you didnt get what I said I will be more in depth here: When I turn on my PC it loads MSI bios screen, then goes to running windows, THEN running diagnostics. Which from there goes to the options/troubleshooting area of the diagnostics. This happens EVERY time I turn my PC on. I've tried to do the download the OS on another PC and redo all that, but that dosnt work at all. And I cant boof info safe mode. I wanna fix this PC before I make the decision to buy a new one, instead of wasting money on something that can be fixed. I believe there is a way. I hope there are gonna be a lot of people responding and trying to help cause using the windows forums was the worst. Takes for ever to respond and when someone does, it's a stupid troubleshoot I already know about then when explained they leave it there as if im not there. As of the matter, I would try to use another PC or laptop get a USB and download a bootable virus cleaner but I cant get into safe mode to do that. Thanks for your help if any!
  23. So I’ve read other forums on this website on how to remove the “Miner.Bitcoinminer Activity 7” that norton keeps popping up, I’ve read other forums and followed what they did but I’m not sure if I did it right, it would be helpful if i could get help from a professional or similar, on the side note I have windows.
  24. Hey there, I am Vicenç, a Spanish student in KTH Stockholm trying to finish my MSc degree. Recently, my laptop (Acer TravelMate P) has slowed down a lot. When investigating it, the performance of my CPU is questionable. When I launch internet browsers, the CPU usage spikes. In addition, my task administrator reveals processes I have no idea how they got there. After googling most of them, they are normal processes, it is just they take much RAM and CPU usage. More than one would normally expect. I noticed as well the creation of random folders with the name of '!EndpointProtectionFolderDo NotDiscard' in Files, Images, Videos and Music, when I never installed Sandblast software. The images are like this: I ran several antimalware programs in safe mode, but none of them detected any infection. The usage of memory is really strange and it is making me worried. I hope some of you can help, I would profoundly appreciate. As someone who relies heavily on his PC, 2 weeks without a laptop would be terrible. I remain at your disposal. Best, Vicenç
  25. I have recently been infected with a virus called "Win32\Unwaders.C!ml" and windows defender KEEPS ON REMOVING IT. But it keeps coming back as it sucks at quarantining . But for some reason, but for some reason, malwarebytes isn't detecting this virus. Which is very frustrating as it actually quarantines items completely. I am using the premium trial of malwarebytes
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