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Found 103 results

  1. Hello, Could you help me with my problem ? I installed a program that turned out to be a malware, installed several bad programs on my computer. I could delete them all with Malwarebytes but it changed something in the IT access and now my windows defender "virus & thread protection" and "protection updates" won't be enabled now because : Your IT administrator has limited access to some area of this app, and the item you tried to access is not available. Contact IT helpdesk for more information. It is my personal computer and it is not normal that there is these restrictions, I'm pretty sure it is because of this bad program. I've tried changing the registry for windows defender but won't work still. Would do have a solution please ?? Thanks a lot
  2. Hello, a few weeks ago my brother had downloaded a "csgo hack" onto my PC. I allowed him to play. I had this application open and ready to use. Windows kept sending me a warning and of it automatically quarantining the Trojans. But it wasnt helping. There were 2 applications called "letsee1.0" and the same name but in a 2.0 variant. I deleted the 1.0 I believe, but upon deleting the other, my PC crashed. I loaded back up normally, but tool a bit longer than usual. Signed in and it gave me a black screen then blue screen sayin "checking updates". After that I knew I was screwed. I know the virus basics and how to retract them, i.e going into safe mode and using antivirus apps. Completely wiping my HDD(s) and using another computer for an OS boot. But I cant do any of those. Scenario 1. I would go to wipe my hard drives but every time whether it was full wipe or restore back to last known download, it would always say "there isnt enough storage in your harddrive" or "process could not be completed" I have two 2TB hard drives and a 500gb ssd as well as a 250gb M.2. Scenario 2. I go to any of the safe mode options and it would try to boot it up but it always says "failed to boot into safe mode, try using another boot method" And I have that much storage, more than your average person whomst has a PC. My OS is valid and not pirated, so to me this makes no sense. To be more clear if you didnt get what I said I will be more in depth here: When I turn on my PC it loads MSI bios screen, then goes to running windows, THEN running diagnostics. Which from there goes to the options/troubleshooting area of the diagnostics. This happens EVERY time I turn my PC on. I've tried to do the download the OS on another PC and redo all that, but that dosnt work at all. And I cant boof info safe mode. I wanna fix this PC before I make the decision to buy a new one, instead of wasting money on something that can be fixed. I believe there is a way. I hope there are gonna be a lot of people responding and trying to help cause using the windows forums was the worst. Takes for ever to respond and when someone does, it's a stupid troubleshoot I already know about then when explained they leave it there as if im not there. As of the matter, I would try to use another PC or laptop get a USB and download a bootable virus cleaner but I cant get into safe mode to do that. Thanks for your help if any!
  3. So I’ve read other forums on this website on how to remove the “Miner.Bitcoinminer Activity 7” that norton keeps popping up, I’ve read other forums and followed what they did but I’m not sure if I did it right, it would be helpful if i could get help from a professional or similar, on the side note I have windows.
  4. Hey there, I am Vicenç, a Spanish student in KTH Stockholm trying to finish my MSc degree. Recently, my laptop (Acer TravelMate P) has slowed down a lot. When investigating it, the performance of my CPU is questionable. When I launch internet browsers, the CPU usage spikes. In addition, my task administrator reveals processes I have no idea how they got there. After googling most of them, they are normal processes, it is just they take much RAM and CPU usage. More than one would normally expect. I noticed as well the creation of random folders with the name of '!EndpointProtectionFolderDo NotDiscard' in Files, Images, Videos and Music, when I never installed Sandblast software. The images are like this: I ran several antimalware programs in safe mode, but none of them detected any infection. The usage of memory is really strange and it is making me worried. I hope some of you can help, I would profoundly appreciate. As someone who relies heavily on his PC, 2 weeks without a laptop would be terrible. I remain at your disposal. Best, Vicenç
  5. I have recently been infected with a virus called "Win32\Unwaders.C!ml" and windows defender KEEPS ON REMOVING IT. But it keeps coming back as it sucks at quarantining . But for some reason, but for some reason, malwarebytes isn't detecting this virus. Which is very frustrating as it actually quarantines items completely. I am using the premium trial of malwarebytes
  6. I just got on my computer today and did my daily startup scan, only to be greeted with pid.dll and its registry keys counted as an emotet trojan. I haven't been on any strange sites, and others are also having this issue, so it's safe to conclude that this may just be a false positive. I have successfully quarantined it by simply rebooting (although the computer didn't like it that much). It did come back after each scan like the emotet trojan, but that could just be because of how system files work sometimes.pid.dll False Positive.txt
  7. Hello, My pc apparently has been infected with annoying adware. When I start up my PC, a CMD window flashes, then chrome starts up with an ad page called www.dipladoks.org I ran Malwarebytes, Windows Defender, even in safe mode. I cleaned up my chrome settings, and checked my PC using chrome, yet nothing seems to work
  8. A virus was detected in my computer in windows defender, the support told me to come to this forum for help. I scanned with defender 4 times, the first time it said that it had failed, the second and third time it said it removed it, but on the 4th defender said it had failed again. C:\Recovery\Customizations\usmt.ppkg i scanned with malwarebytes to see if it'd detect anything, and it didnt? And i also scanned with Eset, and it also didnt find anything on my pc. Im not sure of what to do at this point.
  9. Hello: Sorry if this has been asked before. I've already searched but since I don't know the name of this malware, I can't find it. There's a possible rootkit that keeps reinstalling programs on my Windows 7. These programs are "Safe finder" "Butler" and some others. When I uninstall these programs, they appear againg shortly after, and they keep opening by themselves and my browsers keep opening new tabs that lead to spam. I've tried using Malwarebytes and it removes these programs really fast. But when the computer restarts after the cleaning, the programs appear again. I've found the icon displayed on the photos on the toolbar and when I shut down the computer. And it seems to be running on the backround installing something. My guess is those programs. Anyone knows what it is and/or how to remove it? Thank you!
  10. My cp usage will randomly spike to 15-20 per cent usage while idle, help me please thanks in advance
  11. Hijack.Userinit Basically I picked this up somewhere and I have used Malwarebytes to try and get rid of it. However it comes back when restarting. I have also tried adwcleaner and it still comes back. It has been messing around with google chrome to the point where it is unusable and it has been making my system really slow. I am running windows 10 but it just won't go. Can anyone help me before this gets worse?
  12. I am having an issue where g.exe is sporadically preventing my PC from restarting. Bitdefender and Malwarebytes Premium return clean scans. How do I solve this?
  13. While following a guide on how to remove the smartservice virus; i could not boot into windows recovery environment to complete the removal process. I used these guides: I have scanned with Malwarebytes, Adwcleaner, and Farbarx64. after scanning I cannot enter windows recovery environment/ advanced startup options through the windows 10 settings, shift+restart, or from the command prompt. here are my scan results: malwarebytes_3.5.1_scanreport.txt malwarebytes_adwcleaner_report.txt FRST.txt Addition.txt
  14. Hi, some days ago this issue appeared... I get the riskware notification each time I load a new page in chrome... Can you help? Alex FRST.txt Addition.txt warning report.txt Scan Report.txt
  15. In Chrome on Windows x64 Pro under chrome://settings/incompatibleApplications I see: Lenovo Patch Utility 64 bit Malwarebytes version 3.5.1.2522 I'n running Chrome Version 68.0.3440.106 (Official Build) (64-bit). I read that in v69, chrome will be blocking these apps, and in v72 they will always block them. What is the future of this MB Chrome app?
  16. I started up Gary's mod today and was going to try and play with a friend. I went to connect to their server and when I started to send client info the game crashed. Malwarebytes said in the bottom that it blocked hl.exe. When I tried to start it through steam it said I didn't have permissions. I also tried to exclude the file from Malwarebytes and it said I don't have permissions for the file. I have tried to force over permission and exclude the folder from detection. Nothing is working and I don't know what to do.
  17. Hello, I need help to remove malware from my compute, here you'll find my mb check. mb-check-results.zip
  18. Hey there! This is more of just asking for Malwarebytes Staff/ Professional's opinion on an issue. On July 4th, I scanned my computer with Malwarebytes Premium and the Anti-rootkit beta; nothing was found each time. When I did a full scan of my computer with Windows Defender just to make sure, it says I was infected with "Trojan:O97M.Dplink.A". When I saw this I started to do some research on this trojan, but couldn't find any info other than a reddit thread talking about it and Microsoft's own entry on the trojan. I posted this to the Microsoft Community website asking if it was a false positive, but didn't really get a straight answer from them. I'll post it here because it goes into detail what happened; sorry that it's lengthy, but I like to try and be as thorough as I can be and I don't want to post links leading out of the forum: " Hello! I've been trying to figure this out all day; on my desktop earlier today, Windows defender flagged a file associated with the Immersive Control Panel - 'Control Panel a.k.a. ControlPanel.settingcontent-ms' - as 'Trojan:O97M/DPlink.A' in my user files and in the 'Windows.Old' files (I'd just reformatted and updated to 1803 about two weeks ago). This seemed strange since I've only logged into my Gmail, Youtube and Amazon since last night and haven't downloaded anything or even opened up an email, so I really haven't been in a position to have been infected by anything. Also, I had scanned my computer with Windows Defender last night too, and nothing came up when I did that. Windows Defender had deleted the file, so I don't have it on my computer anymore to send, if you needed it. I've run a full scan on my laptop and my father's laptop as well; WIndows Defender flagged the same exact file in the same exact location as the same Trojan I named above each time. On VirusTotal, I've noticed that Microsoft (Windows Defender) is the only Antivirus/Antimalware that's flagging it as a malicious XML file, labeling it 'Trojan:O97M/DPlink.A' leading me to suspect that this is a false positive. After a whole day of scouring the internet, I wanted to ask the Microsoft Community if this is indeed a threat or is Windows Defender detecting a false positive? On a side note, W.D. deleted the suspected file off my laptop as well, but I do have a screenshot of where it detected the suspected file; I'll attach it for reference. I do have the suspected file still on my father's laptop; windows defender is doing a full scan with the most recent virus definitions now as opposed to earlier today and the same file is not being flagged anymore. On all the machines I've scanned I ran a full scan with Malwarebytes Premium before running Windows Defender; Malwarebytes didn't detect anything on any computer during any scan, even when I had it select the exact file in question. [Screenshot is attached below] To summerize, I'm wanting to know if the file Windows Defender flagged is truly malicious or just a false positive? Given how my desktop and my laptop have deleted ControlPanel.settingcontent-ms from 'windows.immersivecontrolpanel_cw5n1h2txyewy' folder, will this cause permanent damage to my systems or will they still function properly? (I haven't noticed any problems yet)" I know that Malwarebytes staff isn't Microsoft, but based on the information above and the evidence I can present, do you feel confident in saying that this is a false positive? Admittedly, I do nnot have the ControlPanel.settingcontent-ms file on my computer since Windows Defender deleted it, but I have a link leading to the virus total page whee I uploaded it to the website; as of right now, Virus Total doesn't flag the file in question as malicious across any A.V./A.M. Thank you for taking the time to read this monster of a post and I hope to hear from you soon!
  19. We have an MWB Management Console on a server. I was given a link at one time regarding ports that need opening on the client machines. I need the documentation again. In fact, I am hoping you have a roll-out plan that includes opening up all needed port.
  20. On startup my PC is at 81% ram usage and I have 16gb of ram. Currently my cached ram is 3.2gb and non-paged pool is 1.1gb. I'm on Windows 10 64-bit. I have already tried the regedit fix and that only lasted a day or two.
  21. So a week ago I used a torrent to download a game which lead to me getting a virus,miner and a Adware Adwcleaner got rid of it but It seemed as if I sti had something on my pc as Windows Defender was not working nor was I able to enter Avast or Malwarebytes so i decided to try out the Cameleon which Ive read so much about it helped me get rid of 150 problems and I was trilled to be free, sure enough after restarting my pc as the program tells you to after the scan is compleated I cannot enter my pc all I get is this blinking underline and nothing else comes up. Please help me I have no clue what to do running Malwarebytes compleatly killed anything that I can do with my PC i cannot enter safe mode nor anything else as soon as it starts this shows up. (I know the monitor is dirty but thats the least of my concerns rightnow)
  22. Hey guys I recently upgraded to windows 8 through a Bootable USB and in the Bios settings I didn't see the USB option for boot in USB section but I got the USB option in hard disk and I booted my computer and everything worked fine but whenever I restart the PC I get a error USB not found for boot! Whereas I have already successfully installed Windows on my computer, so I insert the USB without pressing anything do I don't go to any setup of the windows and while I wait for seconds I get the windows working normally and fine! When I login my computer I remove the USB and nothing is special as my windows runs properly when I remove USB only after I insert it and want for login the computer and then remove it! Please help because I need the perceive for other purpose and it's weird to insert USB Everytime! Thanks,
  23. i have windows 7 dual installed with linux working just fine, and then i downloaded a torrent file with a codec pack exe file, and the video would'nt still work, so i uninstalled software from the uninstaller in windows, and i ran a adaware from malwarebytes, and then it cleaned it all up and then it restart, and wont boot up again, grub boot menu comes up and when i choose linux it starts, but when i choose windows it comes only blackscreen with this _/- its "-" or "_" just blinking, nothing happends after that been on for hours nothing, when control alt delete it reboots. no sign of windows boot logo or anything else. how can i fix this asap? thx in advance for everybit of information that might help :)) im currently logged into my linux.
  24. Hey. I'm using free Malwarebytes 3.4.5.2467 (Windows 7 64bit) and I have a problem with the scan time. When I perform a full scan of the system disk it takes many hours. The main place that seems to affect dramatically on scanning time is Windows/Winsxs/* My winsxs folder is 14.9GB 72061 files 189444 folders You can not reduce this folder. And MB can scan up to 6 hours for the entire drive. Is there any way to do something about it?
  25. ı know its a bit different from other topics but ı need help, so if ı opened this topic in wrong topic, fix it please. In my essay ı want to say that 1 day ago my pc was virussed so ı need help, after the virus ı format the pc. After that my pc started to dont open youtube pages, and its a bit slow. How can ı fix it? I have to say ım sorry about this topic because is not in the right side. I just need help and ı dont know what to do, you can also text me. Thanks!
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