gcvff Posted May 6, 2017 Author ID:1122599 Share Posted May 6, 2017 Hi, Sorry for taking so long to reply, I didn't think you had replied to my post. Log files are attached. Many thanks Brett FRST.txt Addition.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted May 25, 2017 Root Admin ID:1129986 Share Posted May 25, 2017 Hi Brett, My apologies, I was unexpectedly hospitalized and not able to forward my ongoing work to co-workers. Do you still need help with this? Thank you Ron Link to post Share on other sites More sharing options...
gcvff Posted May 25, 2017 Author ID:1129991 Share Posted May 25, 2017 Hi. Hope you are feeling well. My Web Protection module still turns itself off I'm afraid. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted May 26, 2017 Root Admin ID:1130313 Share Posted May 26, 2017 I'm doing better now, thank you. Create and obtain an mb-check log: Download mb-check from here and save to your desktop Run mb-check and within a few second the command window will open and then close This will produce one log file on your desktop: mb-checkResult.txt Attach this log file to your post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area Link to post Share on other sites More sharing options...
gcvff Posted May 31, 2017 Author ID:1131593 Share Posted May 31, 2017 Hi, Thanks for your reply. I've been busy with a web design project unfortunately. The output is attached. mb-check-results.zip Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted June 1, 2017 Root Admin ID:1131930 Share Posted June 1, 2017 Looks like you're running an older version of Malwarebytes - please run the Clean Removal procedure and update to the latest version and let me know what issues if any remain. Thanks Ron Link to post Share on other sites More sharing options...
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