Mailruhomesearch infected

[ITookAPillInIbiza]

So, I had the misfortune to open the "rar" file containing the mailruhomesaerch virus. I applied Malwarebites and it seems to have taken care of most of it, but the startup program is sitll showing up on the Task Manager (although it says it's disabled) and that is making me paranoid.

I don't know if the virus can return just by this after everything else was deleted.

I really need help, please.

Addition.txt

FRST.txt

Edited March 17, 2017 by ITookAPillInIbiza
Forgot to mention it appeares as "Disabled" on Task Manager

[Android8888]

Hello ITookAPillInIbiza and  Forum.

I'm Android 8888 and I'll be helping you with your malware issues. Please ask questions if anything is unclear.

I suggest printing out each set of instructions or copy them to a Notepad file and reading the entire post before proceeding. It will make following them easier.

Please DO NOT run any tools on your own and follow the directions in the order listed.

Make sure to run all the tools from the Desktop and with Administrator privileges.

Before we start:

P2P Program Warning!

Going over your logs I noticed that you have uTorrent installed.

• Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs.
• They are a security risk which can make your computer susceptible to a wide variety of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites.
• Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users.
• The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications.
  

It is pretty much certain that if you continue to use P2P programs, you will get infected again.
I would recommend that you uninstall uTorrent, however that choice is up to you. If you choose to remove these programs, you can do so via right click on Start > Control Panel > Programs and Features.
If you wish to keep it, please DO NOT use it until your computer is cleaned.

With that being said, please proceed as follow:

Farbar Recovery Scan Tool (FRST) - Fix mode
Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.

• Download the attached fixlist.txt file, and save it on your Desktop (or wherever your FRST64.exe executable is located);
• Right-click on the FRST executable and select Run as Administrator;
• Click on the Fix button;
  
  Credits: Aura
• On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad;
• Please attach the fixlog.txt in your next reply;
  

Next,

Junkware Removal Tool (JRT)

• Download Junkware Removal Tool (JRT) and move it to your Desktop;
• Right-click on JRT.exe and select Run as Administrator;
• Press on any key to launch the scan and let it complete;
  
  Credits: BleepingComputer.com and Aura
• Once the scan is complete, a log will open. Please attach the log in your next reply;
  

Next,

AdwCleaner - Fix Mode

• Download AdwCleaner and move it to your Desktop;
• Right-click on AdwCleaner.exe and select Run as Administrator;
• Accept the EULA (I accept), let the database update, then click on Scan;
• Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Cleaning button. This will kill all the active processes;
  
  Credits: Aura
• Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it;
• After the restart, a log will open when logging in;
• Please attach that log in your next reply.
  

Next,

• Open Malwarebytes;
• On the left pane select Settings;
• Select the Protection tab;
• Scroll down to Scan Options and ensure Scan for Rootkits and Scan within Archives are both on and leave all other settings to default.
• Go back to DashBoard and select the blue Scan Now tab; Note: The scan may take some time to finish, so please be patient.
• When the scan completes if potential threats are detected, ensure to checkmark all the listed items, and click the Quarantine Selectedbutton.
• While still on the Scan tab, click the View Report button, and in the window that opens click the Export button, select Text file (*.txt), give it a name and save it to your Desktop.
• The log can also be viewed by clicking the log to select it, then clicking the View Report button.
• Please attach the log in your next reply.

 

In your next reply please include:

• The fixlog.txt log;
• The JRT log;
• The AdwCleaner clean log;
• The Malwarebytes clean log;
  

 

Please tell me, how is the computer running now?

fixlist.txt

[ITookAPillInIbiza]

I did everything as told.

I included all the files you requested, and for more information, only the AdwCleaner seemed to find something. Malwarebytes did not find anything.

Also, My pc runs faster now, speacially Mozilla Firefox and the mailruhomesearch startup process dissapeared from my task manager. I cannot thank you enough.

Fixlog.txt

JRT.txt

AdwCleaner[C0].txt

Malwarebytes Log.txt

Edited March 18, 2017 by ITookAPillInIbiza
I forgot to add the status of my PC as of now

[Android8888]

Hello.

8 hours ago, ITookAPillInIbiza said:

Also, My pc runs faster now, speacially Mozilla Firefox and the mailruhomesearch startup process dissapeared from my task manager. I cannot thank you enough.

I'm glad to know that! You're welcome.

 

Please perform the following scan with ESET Online Scanner to check for leftovers.

• Click on this link to open ESET Online Scanner in a new window.
  
  1. Click on the Scan Now button to download the esetonlinescanner_enu.exe file. Save it to your Desktop.
  2. Close all your programs and browsers.
  3. Please disable your antivirus program to avoid potential conflicts, improve the performance and speed up the scan.
  4. Double click on esetonlinescanner_enu.exe to start ESET Online Scanner. It will open a window with the Terms of Use.

• Check mark Download latest version of ESET Online Scanner and click the Accept button.
• Click Yes to accept any security warnings that may appear.
• Under Computer scan settings, check mark Enable detection of potentially unwanted applications.
• Then click Advanced settings and check mark the following options:
  
  • Enable detection of potentially unsafe applications
  • Clean threats automatically
    
• Click the Scan button.
• ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
• When the scan completes, click List Threats.
• Click Export, and save the file to your Desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
• Click the Back button.
• Click the Finish button.
  

Note: If nothing is found, it will not produce a log.

Re-enable your antivirus program.

 

Please post the ESET log (if it produced one).

[ITookAPillInIbiza]

The ESET Scan finally ended. It found 2 threats but none of them associated with the mailruhomesearch virus.

Attaching the Log to my response, as requested.

ESET Log.txt

[Android8888]

Hello ITookAPillInIbiza and thank you for the log.

ESET removed the 2 threats it found. Now your computer appear to be free of malware.

Outdated programs contain vulnerabilities that can be exploited by malware and infect the system.
Run a program like Personal Software Inspector (PSI) or FileHippo Update Checker to see what programs need to be updated.

Next,

Follow the instructions below to download and execute DelFix.

• Download DelFix and move the executable to your Desktop;
• Right-click on DelFix.exe and select Run as Administrator;
• Check the following options :
  
  • Activate UAC;
  • Remove disinfection tools;
  • Create registry backup;
  • Purge system restore;
  • Reset system settings;
    
• Once all the options mentionned above are checked, click on Run;
• After DelFix is done running, a log will open. Please copy and paste the content of the output log in your next reply;
  

Are there any more issues or concerns with the computer?

[ITookAPillInIbiza]

And, Here's the content of the DelFix Log:

# DelFix v1.013 - Logfile created 19/03/2017 at 00:45:06
# Updated 17/04/2016 by Xplode
# Username : Robben - METHOSSYSTEM
# Operating System : Windows 8.1  (64 bits)

~ Activating UAC ... OK

~ Removing disinfection tools ...

Deleted : C:\FRST
Deleted : C:\AdwCleaner

~ Creating registry backup ... OK

~ Cleaning system restore ...

Deleted : RP #141 [Windows Update | 03/16/2017 18:20:45]
Deleted : RP #143 [Restore Point Created by FRST | 03/18/2017 01:51:55]
Deleted : RP #144 [JRT Pre-Junkware Removal | 03/18/2017 01:56:33]

New restore point created !

~ Resetting system settings ... OK

########## - EOF - ##########

As far as I know, there are no more troubles with my PC. Now I'll abstain from using P2P software and  look for additional security measures so chances that this ever happens again are next to nothing.

Again, I can't thank you enough for your tima and help.

Kind Regards.

[Android8888]

You are very welcome.

You have an outdated version (Java 8 Update 111) of Java installed. Old versions often have security vulnerabilities. Please consider uninstall it through the Programs and Features applet.

If all is working well:

To help keep malware off your system below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please consider using these ideas to help secure your computer.

Keep your Windows Operating System up-to-date.

Keep your AntiVirus program up-to-date.

Please note: Many installer offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.

Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:
Keep Malwarebytes Anti-Malware (MBAM) update and perform a regular scan to your system as it will make it harder for malware to reside on your computer.

A tutorial on using MBAM can be found here and a complete guide here

Please Note: Only the paid for version has real time capabilities.
A free non-resident utility to prevent the installation of ActiveX-based malware is JavaCool's SpywareBlaster, available here

Please keep these programs up-to-date and run them whenever you suspect a problem to prevent malware problems. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster can be run with any of them.

Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure.

A similar category of programs is now called "scareware." Scareware programs are active infections that will pop-up on your computer and tell you that you are infected. If you look closely, it will usually have a name that looks like it might be legitimate, but it is NOT one of the programs you installed. It tells you to click and install it right away. If you click on any part of it, including the 'X' to close it, you may actually help it infect your computer further. Keeping protection updated and running resident protection can help prevent these infections. If it happens anyway, get offline as quickly as you can. Pull the internet connection cable or shut down the computer if you have to. Contact someone to help by using another computer if possible. These programs are also sometimes called 'rogues', but they are different than the older version of rogues mentioned above.

Another most feared threat at the moment is an infection by a Ransomware. A Ransomware infection is a program that ransoms the data or functionality of your computer until you perform an action. This action is typically to pay a ransom in the form of Bitcoins or another payment method. I advise you to read more info on this terrible threat here and here.

Be careful with flash drives, as they can spread infections. See this post on USB/flash drive safety.

Stay away from P2P software; even with a clean P2P program, their networks are often riddled with malware.

Don't click on attachments or links in e-mail, and read your e-mail in text-only mode for the highest safety.

Don't click on links received in instant message programs.

A HOSTS file will prevent Internet Explorer from communicating with sites known to be associated with adware or spyware. A good regularly updated HOST file is MVPS HOSTS File, available here

For much more useful and complete information, please read the following links to fully understand PC Security and Best Practices:
So how did I get infected in the first place
Answers to common security questions - Best Practices

Hopefully these steps will help to keep you error and malware free. If you run into more difficulty, we will certainly do what we can to help.

Happy surfing and stay safe out there.

Android8888

[AdvancedSetup]

Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!