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Infected "Requested resource is in use"

TrillBoy_2x
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AdvancedSetup

AdvancedSetup

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Hello @TrillBoy_2x and :welcome:

Yes, your computer is infected with a rootkit

Please try the following. It should be able to remove it. It will take a while to scan though. If it cannot remove it we'll remove it from the Recovery Console manually.

 

Please download Malwarebytes Anti-Rootkit from HERE
If needed there is a self help tutorial here: MBAR tutorial

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder... mbar-log.txt and system-log.txt

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TrillBoy_2x

TrillBoy_2x

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34 minutes ago, AdvancedSetup said:

Hello @TrillBoy_2x and :welcome:

Yes, your computer is infected with a rootkit

Please try the following. It should be able to remove it. It will take a while to scan though. If it cannot remove it we'll remove it from the Recovery Console manually.

 

Please download Malwarebytes Anti-Rootkit from HERE
If needed there is a self help tutorial here: MBAR tutorial

 

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder... mbar-log.txt and system-log.txt

 

Ok here they are the log files after completing two scans.

system-log.txt

mbar-log-2017-03-05 (19-56-41).txt

mbar-log-2017-03-05 (19-35-49).txt

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AdvancedSetup

AdvancedSetup

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Great, please run the following to remove and reinstall the main Malwarebytes program. Then check for updates and do a Threat Scan and post back that log.

 

Please read the following topic and then run the Malwarebytes Clean Removal tool mb-clean

https://forums.malwarebytes.com/topic/196955-malwarebytes-mb-clean-tool/

The download link for the tool is:  https://downloads.malwarebytes.com/file/mb_clean


Restart the computer when done and reinstall Malwarebytes 3 with the latest build again.

Here is the link for the latest installer

https://downloads.malwarebytes.com/file/mb3/

Thanks

 

 

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TrillBoy_2x

TrillBoy_2x

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31 minutes ago, AdvancedSetup said:

Great, please run the following to remove and reinstall the main Malwarebytes program. Then check for updates and do a Threat Scan and post back that log.

 

Please read the following topic and then run the Malwarebytes Clean Removal tool mb-clean

https://forums.malwarebytes.com/topic/196955-malwarebytes-mb-clean-tool/

The download link for the tool is:  https://downloads.malwarebytes.com/file/mb_clean


Restart the computer when done and reinstall Malwarebytes 3 with the latest build again.

Here is the link for the latest installer

https://downloads.malwarebytes.com/file/mb3/

Thanks

 

 

Ok done! Here is log file

log.txt

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AdvancedSetup

AdvancedSetup

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Yes, those temps are fine. Very low actually.

 

At this time there are no more signs of an infection on your system.
However if you are still seeing any signs of an infection please let me know.

Let's go ahead and remove the tools and logs we've used during this process.

Most of the tools used are potentially dangerous to use unsupervised or if ran at the wrong time.
They are often updated daily so if you went to use them again in the future they would be outdated anyways.

The following procedures will implement some cleanup procedures to remove these tools.
 
bwebb7v.jpgDownload Delfix from here and save it to your desktop. (you may already have this)

  • Ensure Remove disinfection tools is checked.
  • Click the Run button.
  • Reboot


Any other programs or logs that are still remaining, you can manually delete. (right click.....Delete)
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST folder, FRST-OlderVersion folder, MBAR folder, etc....AdwCleaner > just run the program and click uninstall.


 
If there are any other left over Folders, Files, Logs then you can delete them on your own.
 
Please visit the following link to see how to delete old System Restore Points. Please delete all of them and create a new one at this time.
How to Delete System Protection Restore Points in Windows 7 and Windows 8

Remove all but the most recent Restore Point on Windows XP


As Java seems to get exploited on a regular basis I advise not using Java if possible but to at least disable java in your web browsers
How do I disable Java in my web browser? - Disable Java

A lot of reading here but if you take the time to read a bit of it you'll see why/how infections and general damage are so easily inflicted on the computer. There is also advice on how to prevent it and keep the system working well. Don't forget about good, solid backups of your data to an external drive that is not connected except when backing up your data. If you leave a backup drive connected and you do get infected it can easily damage, encrypt, delete, or corrupt your backups as well and then you'd lose all data.
Nothing is 100% bulletproof but with a little bit of education you can certainly swing things in your favor.


If you're not currently using Malwarebytes Premium then you may want to consider purchasing the product which can also help greatly reduce the risk of a future infection.

 

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  • 2 weeks later...
TrillBoy_2x

TrillBoy_2x

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On ‎3‎/‎10‎/‎2017 at 1:18 AM, AdvancedSetup said:

Yes, those temps are fine. Very low actually.

 

At this time there are no more signs of an infection on your system.
However if you are still seeing any signs of an infection please let me know.

Let's go ahead and remove the tools and logs we've used during this process.

Most of the tools used are potentially dangerous to use unsupervised or if ran at the wrong time.
They are often updated daily so if you went to use them again in the future they would be outdated anyways.

The following procedures will implement some cleanup procedures to remove these tools.
 
bwebb7v.jpgDownload Delfix from here and save it to your desktop. (you may already have this)

  • Ensure Remove disinfection tools is checked.
  • Click the Run button.
  • Reboot


Any other programs or logs that are still remaining, you can manually delete. (right click.....Delete)
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST folder, FRST-OlderVersion folder, MBAR folder, etc....AdwCleaner > just run the program and click uninstall.


 
If there are any other left over Folders, Files, Logs then you can delete them on your own.
 
Please visit the following link to see how to delete old System Restore Points. Please delete all of them and create a new one at this time.
How to Delete System Protection Restore Points in Windows 7 and Windows 8

Remove all but the most recent Restore Point on Windows XP


As Java seems to get exploited on a regular basis I advise not using Java if possible but to at least disable java in your web browsers
How do I disable Java in my web browser? - Disable Java

A lot of reading here but if you take the time to read a bit of it you'll see why/how infections and general damage are so easily inflicted on the computer. There is also advice on how to prevent it and keep the system working well. Don't forget about good, solid backups of your data to an external drive that is not connected except when backing up your data. If you leave a backup drive connected and you do get infected it can easily damage, encrypt, delete, or corrupt your backups as well and then you'd lose all data.
Nothing is 100% bulletproof but with a little bit of education you can certainly swing things in your favor.


If you're not currently using Malwarebytes Premium then you may want to consider purchasing the product which can also help greatly reduce the risk of a future infection.

 

Ok thanks for your help, it was greatly appreciated!

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AdvancedSetup

AdvancedSetup

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Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!

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