JazzFvr Posted September 23, 2016 ID:1063590 Share Posted September 23, 2016 I can't find my Key to activate my software. I need to activate the software on my laptop. Please tell me how to get it. Thanks JazzFvr. Link to post Share on other sites More sharing options...
Aura Posted September 23, 2016 ID:1063597 Share Posted September 23, 2016 Hi Jazz Which key are you talking about? Your licence information for Malwarebytes Anti-Malware, or your product key for Windows? Link to post Share on other sites More sharing options...
JazzFvr Posted September 24, 2016 Author ID:1063617 Share Posted September 24, 2016 My license key for Malwarebytes Anti-Malware. Link to post Share on other sites More sharing options...
Aura Posted September 24, 2016 ID:1063665 Share Posted September 24, 2016 Where did you buy your licence for Malwarebytes Anti-Malware? Link to post Share on other sites More sharing options...
JazzFvr Posted September 25, 2016 Author ID:1063802 Share Posted September 25, 2016 I purchased it on-line when my agreement was about to expire. It's under my name, Pamela Curry. I wrote the license key number down and can't find it now. I need to put it in my second laptop as it needs to be updated. I think I renewed the license about a month ago. Link to post Share on other sites More sharing options...
Aura Posted September 25, 2016 ID:1063829 Share Posted September 25, 2016 Did you purchase it from Malwarebytes' website? Do you still have the receipt that came through email? Link to post Share on other sites More sharing options...
Firefox Posted September 26, 2016 ID:1064080 Share Posted September 26, 2016 If you purchased through the Malwarebytes store, below is some ways you can retrieve your license info. You should contact cleverbridge..... If you lost your ID and License Key then send an email to: cs@cleverbridge.com cs@cleverbridge.com Phone: +1-866-522-6855 Monday - Friday: 8:00 AM - 8:00 PM (CST) Also, you can use the Malwarebytes Help Center HERE. When you get the email Print it out Malwarebytes Tech support does not have any access to, or information pertaining to any sales\shipping\user account\registration issues. You may also try and look up your product info by using your registered email address HERE or HERE If you need anything else, don’t hesitate to post. Thanks Link to post Share on other sites More sharing options...
JazzFvr Posted September 28, 2016 Author ID:1064312 Share Posted September 28, 2016 I contact them by phone and was able to resolve everything. Thank you so much for your help. Pamela. Link to post Share on other sites More sharing options...
Firefox Posted September 28, 2016 ID:1064313 Share Posted September 28, 2016 11 minutes ago, JazzFvr said: I contact them by phone and was able to resolve everything. Thank you so much for your help. Pamela. Glad to hear it, and we are glad to have helped you through the process. Don't hesitate to post should you encounter any further issues. Link to post Share on other sites More sharing options...
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