Cannot load root-kit driver

[ARCivitello]

Got this msg. after I put in my boot password...tried restarting, then ran MBAM...scan produced no errors.  Saw on other posts yr advice to run check & attach log.  Should I be worried?

 

Edited September 12, 2016 by AlexSmith
Removed Attachment per User Request

[daledoc1]

Hello and , @ARCivitello:

It looks as if MBAM has not been *cleanly* reinstalled since July 2015.

On an uninfected system, that particular error is often resolved by a proper clean reinstall.

Let's try this first....

1. Please carefully follow ALL the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
2. If that does not correct the issue, then please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)  -- In addition to a fresh CheckResults.txt log, we will need to see both logs from FRST, as well, please.

Please let us know how it goes.

Thank You,

 

[ARCivitello]

Did it...seems to have worked...thank you! (How can previously-sent txt file be removed from public view?)  Many thanks

[daledoc1]

Hi:

Great!
I'm glad you were able to resolve your issue.

There's really nothing in that log file of any use to bad guys.  Such logs are posted 100s (1000s) of times a day here and at other computer help fora.  If it were not safe to do so, the request would not be made.

However, if you are unable to edit your post to remove it directly, I will ask the forum staff to do so for you.

Thanks again,
 

Edited September 12, 2016 by daledoc1
punctuation error

[ARCivitello]

Cannot seem to edit post...if you could remove that would be great.  Thanks so much!

[daledoc1]

I've asked the forum staff to remove it.

Thanks for your patience.

Cheers,

[AlexSmith]

I have removed the attachment as requested. Thanks for coming to and joining our community @ARCivitello. Also, thanks @daledoc1 for helping resolve the issue.