sunnyjim Posted June 8, 2016 ID:1044403 Share Posted June 8, 2016 Latest version - just downloaded from their site - run first time - It reported false on one machine but not the other - it uses Air https://www.juicebox.net/ - paid version JuiceboxBuilder-Pro.zip Malwarebytes.zip MBAMSERVICE.zip Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted June 8, 2016 Root Admin ID:1044436 Share Posted June 8, 2016 Thank you for the report @sunnyjim The provided files will be analyzed for FP. Link to post Share on other sites More sharing options...
1PW Posted June 8, 2016 ID:1044454 Share Posted June 8, 2016 Reference: https://www.virustotal.com/en/file/4a454ae99f0c4b37c027f3cae15759e5bd3de00b159894f933db13bb407cd41d/analysis/ Unsigned Hello sunnyjim and Available data strongly suggests a false positive, and since the following pathname has been entered in MBARW GUI -> Exclusions, and the binary has been uploaded to the developers, please allow the entry to remain until you are requested to remove it: C:\Program Files (x86)\JuiceboxBuilder-Pro\JuiceboxBuilder-Pro.exe At any time, a MBARW development team member, QA team member or Staffer may request the above temporary exclusion be altered/removed. Thank you for beta testing MBARW and your valuable feedback. Link to post Share on other sites More sharing options...
sunnyjim Posted July 7, 2016 Author ID:1049845 Share Posted July 7, 2016 both machines with your ransomware beta showed the program disabled for some reason and I clicked fix now and start protection - on one machine it worked = on the other one where I had made juicebox an exception a while back, it wont start In fact I started Juicebox and it said it was going to delete it - I tried again to make it an exception *and it does not show up any more in exceptions no matter how many times I try to list it )- but after restarting, expecting the juicebox exe to be deleted - it was still there - and the that was when the program (on that machine) was disabled. No idea when it disabled itself on the other machine I installed the latest version on the machine which would not start your software and it still does not work I did not try uninstall it yet Link to post Share on other sites More sharing options...
1PW Posted July 7, 2016 ID:1049865 Share Posted July 7, 2016 Hello sunnyjim: Please create the following zipped archives for MBARW developer team analysis: Create a .zip archive of the directory C:\ProgramData\Malwarebytes\Malwarebytes Anti-Ransomware\ Create another .zip archive of the directory C:\ProgramData\Malwarebytes\MBAMService\logs\ Please attach the zipped archives to your next reply. Thank you for beta testing MBARW and your valuable feedback. Link to post Share on other sites More sharing options...
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