OneDerFull Posted May 9, 2016 ID:1038753 Share Posted May 9, 2016 I apparently downloaded the same virus, what steps should I take to fix this problem, and I can get to the file explorer. Also does any1 know if I can get to the uninstall applications from the file explorer because then I would be able to get rid of it. Link to post Share on other sites More sharing options...
Maurice Naggar Posted May 9, 2016 ID:1038804 Share Posted May 9, 2016 Hello, In the sub-forum for malware removal, the help is one to one and only for the original poster. You cannot piggyback your case onto the one for the other poerson ( the one who started the help thread). You should be able to do a UPDATE run on the Dashboard screen of our program. Making sure it has the latest database definitions. Then do a real thorough Threat scan with our program. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted June 9, 2016 Root Admin ID:1044557 Share Posted June 9, 2016 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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