I can't download/install/uninstall

[Acrobles]

I don't know how or when it happened. But what I can only assume to be a nasty case of malware got me last night. I noticed when I was playing games with my friends and I wasn't allowed to launch the game because it thought I had a hacking software up. Then after that it wouldn't let me connect to the game networks at all, let alone the rest of my programs. First when I noticed something was wrong, I ran my AVG, but it found no threats. So to be safe I thought I would try to install malwarebytes, but when I tried, it said that it couldn't be downloaded. I then tried to put RKill and Malwarebytes on a usb so I can move them over to my PC from a different system. But whenever I tried I got an error saying that I was unable to transfer the programs. After that I learned that something is causing my C: drive to unwrittable and unreadable. I have no idea what I need to do to fix this.

[kevinf80]

Hello and welcome,

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Run FRST from the recovery environment.....

 

Please download Farbar Recovery Scan Tool from here:                                                                   
http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/
save it to a USB flash drive. Ensure to get the correct version for your system, 32 bit or 64 bit

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

Plug the flash drive into the infected PC.

If you are using Windows 8 consult How to use the Windows 8 System Recovery Environment Command Prompt Here: http://www.bleepingcomputer.com/tutorials/windows-8-recovery-environment-command-prompt/ to enter System Recovery Command prompt.

If you are using Vista or Windows 7 enter System Recovery Options.

Plug the flashdrive into the infected PC.

Enter System Recovery Options I give two methods, use whichever is convenient for you.

To enter System Recovery Options from the Advanced Boot Options:

• Restart the computer.
• As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
• Use the arrow keys to select the Repair your computer menu item.
• Select Your Country as the keyboard language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account an click Next.
  

To enter System Recovery Options by using Windows installation disc:

• Insert the installation disc.
• Restart your computer.
• If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
• Click Repair your computer.
• Select Your Country as the keyboard language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account and click Next.
  

On the System Recovery Options menu you may get the following options:
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt

• Select Command Prompt
• In the command window type in notepad and press Enter.
• The notepad opens. Under File menu select Open.
• Select "Computer" and find your flash drive letter and close the notepad.
• In the command window type  e:\frst64 or e:\frst depending on your version. Press Enter
  Note: Replace letter e with the drive letter of your flash drive.
• The tool will start to run.
• When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
  

 

Let me see that log...

 

Thank you,

 

Kevin...

[AdvancedSetup]

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