Outlook freezing problems

[Joe]

I don't know if this means anything but the last major thing I did on my computer before I had this problem is downloading Winzip. I have tried to uninstall it and am unable to do it from the add/remove programs function.

[Joe]

Latest development Unable to run hijack this log not responding. I,m just about ready to shoot this thing Help!!!

[JeanInMontana]

Latest development Unable to run hijack this log not responding. I,m just about ready to shoot this thing Help!!!

Hi Joe. Can you run any malware scans? What are you using for Antivirus and ad/spyware? Try to get a scan using AVG Anti Spyware save the log and post it. Also get a scan from Panda you will need to use IE and allow the Active X installation. Set it to Auto Clean and save the log. Post both logs from both scans and we can have a look.

Please note this also we are sorry for any inconvenience this may cause.

[Joe]

here is my AVG Anti spyware log

AVG Anti-Spyware - Scan Report

---------------------------------------------------------

+ Created at: 5:13:12 PM 24/04/2007

+ Scan result:

C:\WINDOWS\Downloaded Program Files\popcaploader.dll -> Not-A-Virus.Downloader.Win32.PopCap.a : Ignored.

C:\Documents and Settings\Pulak\Cookies\pulak@247realmedia[2].txt -> TrackingCookie.247realmedia : Cleaned.

:mozilla.277:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.

:mozilla.278:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.

:mozilla.279:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.

:mozilla.70:C:\Documents and Settings\13 12 E t T\Application Data\Mozilla\Firefox\Profiles\ts1pzue6.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.

:mozilla.71:C:\Documents and Settings\13 12 E t T\Application Data\Mozilla\Firefox\Profiles\ts1pzue6.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\13 12 E t T\Cookies\13 12 e t t@2o7[2].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\Deanna's Account\Cookies\deanna's account@2o7[2].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@2o7[2].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@bookspan.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@cbs.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@dillards.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@ge.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@geosign.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@microsofteup.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@microsoftwga.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@msnaccountservices.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@msnportal.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@multiply.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@sento.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@shopping.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@skyauction.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@adbrite[1].txt -> TrackingCookie.Adbrite : Cleaned.

C:\Documents and Settings\Deanna's Account\Cookies\deanna's account@ads.addynamix[2].txt -> TrackingCookie.Addynamix : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@ads.addynamix[2].txt -> TrackingCookie.Addynamix : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@rotator.adjuggler[2].txt -> TrackingCookie.Adjuggler : Cleaned.

:mozilla.31:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Adobe : Cleaned.

:mozilla.108:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.

:mozilla.109:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.

:mozilla.78:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.

:mozilla.79:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.

:mozilla.85:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@adrevolver[3].txt -> TrackingCookie.Adrevolver : Cleaned.

:mozilla.141:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Adserver : Cleaned.

:mozilla.145:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Adserver : Cleaned.

:mozilla.21:C:\Documents and Settings\13 12 E t T\Application Data\Mozilla\Firefox\Profiles\ts1pzue6.default\cookies.txt -> TrackingCookie.Adserver : Cleaned.

:mozilla.22:C:\Documents and Settings\13 12 E t T\Application Data\Mozilla\Firefox\Profiles\ts1pzue6.default\cookies.txt -> TrackingCookie.Adserver : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@adtech[2].txt -> TrackingCookie.Adtech : Cleaned.

:mozilla.100:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.

:mozilla.101:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.

:mozilla.105:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.

:mozilla.106:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.

:mozilla.107:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.

:mozilla.82:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.

:mozilla.84:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.

:mozilla.87:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.

:mozilla.88:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.

:mozilla.89:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.

:mozilla.90:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.

:mozilla.91:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.

:mozilla.92:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.

:mozilla.93:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.

:mozilla.94:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.

:mozilla.95:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.

:mozilla.96:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.

:mozilla.97:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.

:mozilla.98:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.

:mozilla.99:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.

C:\Documents and Settings\Deanna's Account\Cookies\deanna's account@advertising[2].txt -> TrackingCookie.Advertising : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@advertising[2].txt -> TrackingCookie.Advertising : Cleaned.

:mozilla.65:C:\Documents and Settings\13 12 E t T\Application Data\Mozilla\Firefox\Profiles\ts1pzue6.default\cookies.txt -> TrackingCookie.Atdmt : Cleaned.

:mozilla.65:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Atdmt : Cleaned.

C:\Documents and Settings\13 12 E t T\Cookies\13 12 e t t@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned.

C:\Documents and Settings\Deanna's Account\Cookies\deanna's account@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned.

:mozilla.111:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Bluestreak : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@bluestreak[1].txt -> TrackingCookie.Bluestreak : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@ads.bridgetrack[1].txt -> TrackingCookie.Bridgetrack : Cleaned.

:mozilla.23:C:\Documents and Settings\13 12 E t T\Application Data\Mozilla\Firefox\Profiles\ts1pzue6.default\cookies.txt -> TrackingCookie.Burstbeacon : Cleaned.

C:\Documents and Settings\13 12 E t T\Cookies\13 12 e t t@www.burstbeacon[1].txt -> TrackingCookie.Burstbeacon : Cleaned.

C:\Documents and Settings\Deanna's Account\Cookies\deanna's account@www.burstbeacon[2].txt -> TrackingCookie.Burstbeacon : Cleaned.

C:\Documents and Settings\Guest\Cookies\guest@www.burstbeacon[2].txt -> TrackingCookie.Burstbeacon : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@www.burstbeacon[2].txt -> TrackingCookie.Burstbeacon : Cleaned.

:mozilla.62:C:\Documents and Settings\13 12 E t T\Application Data\Mozilla\Firefox\Profiles\ts1pzue6.default\cookies.txt -> TrackingCookie.Burstnet : Cleaned.

C:\Documents and Settings\13 12 E t T\Cookies\13 12 e t t@burstnet[2].txt -> TrackingCookie.Burstnet : Cleaned.

C:\Documents and Settings\Deanna's Account\Cookies\deanna's account@burstnet[1].txt -> TrackingCookie.Burstnet : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@burstnet[2].txt -> TrackingCookie.Burstnet : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@www.burstnet[1].txt -> TrackingCookie.Burstnet : Cleaned.

:mozilla.244:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.

:mozilla.291:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.

:mozilla.293:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.

:mozilla.49:C:\Documents and Settings\13 12 E t T\Application Data\Mozilla\Firefox\Profiles\ts1pzue6.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.

:mozilla.50:C:\Documents and Settings\13 12 E t T\Application Data\Mozilla\Firefox\Profiles\ts1pzue6.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.

:mozilla.51:C:\Documents and Settings\13 12 E t T\Application Data\Mozilla\Firefox\Profiles\ts1pzue6.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.

:mozilla.52:C:\Documents and Settings\13 12 E t T\Application Data\Mozilla\Firefox\Profiles\ts1pzue6.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.

:mozilla.53:C:\Documents and Settings\13 12 E t T\Application Data\Mozilla\Firefox\Profiles\ts1pzue6.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.

C:\Documents and Settings\Deanna's Account\Cookies\deanna's account@casalemedia[1].txt -> TrackingCookie.Casalemedia : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@casalemedia[2].txt -> TrackingCookie.Casalemedia : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@centrport[1].txt -> TrackingCookie.Centrport : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@clickbank[1].txt -> TrackingCookie.Clickbank : Cleaned.

:mozilla.77:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Coremetrics : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@data.coremetrics[1].txt -> TrackingCookie.Coremetrics : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@stat.dealtime[1].txt -> TrackingCookie.Dealtime : Cleaned.

:mozilla.16:C:\Documents and Settings\13 12 E t T\Application Data\Mozilla\Firefox\Profiles\ts1pzue6.default\cookies.txt -> TrackingCookie.Doubleclick : Cleaned.

:mozilla.20:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Doubleclick : Cleaned.

C:\Documents and Settings\Deanna's Account\Cookies\deanna's account@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@e-2dj6wjmiagcjolo.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Deanna's Account\Cookies\deanna's account@adopt.euroclick[2].txt -> TrackingCookie.Euroclick : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@adopt.euroclick[1].txt -> TrackingCookie.Euroclick : Cleaned.

:mozilla.294:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Falkag : Cleaned.

:mozilla.295:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Falkag : Cleaned.

:mozilla.296:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Falkag : Cleaned.

:mozilla.297:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Falkag : Cleaned.

:mozilla.298:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Falkag : Cleaned.

:mozilla.238:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Fastclick : Cleaned.

:mozilla.35:C:\Documents and Settings\13 12 E t T\Application Data\Mozilla\Firefox\Profiles\ts1pzue6.default\cookies.txt -> TrackingCookie.Fastclick : Cleaned.

:mozilla.36:C:\Documents and Settings\13 12 E t T\Application Data\Mozilla\Firefox\Profiles\ts1pzue6.default\cookies.txt -> TrackingCookie.Fastclick : Cleaned.

C:\Documents and Settings\Deanna's Account\Cookies\deanna's account@fastclick[1].txt -> TrackingCookie.Fastclick : Cleaned.

C:\Documents and Settings\Deanna's Account\Cookies\deanna's account@media.fastclick[2].txt -> TrackingCookie.Fastclick : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@fastclick[2].txt -> TrackingCookie.Fastclick : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@media.fastclick[2].txt -> TrackingCookie.Fastclick : Cleaned.

:mozilla.175:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Findwhat : Cleaned.

:mozilla.176:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Gator : Cleaned.

:mozilla.177:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Gator : Cleaned.

:mozilla.178:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Gator : Cleaned.

:mozilla.24:C:\Documents and Settings\13 12 E t T\Application Data\Mozilla\Firefox\Profiles\ts1pzue6.default\cookies.txt -> TrackingCookie.Gator : Cleaned.

:mozilla.25:C:\Documents and Settings\13 12 E t T\Application Data\Mozilla\Firefox\Profiles\ts1pzue6.default\cookies.txt -> TrackingCookie.Gator : Cleaned.

:mozilla.26:C:\Documents and Settings\13 12 E t T\Application Data\Mozilla\Firefox\Profiles\ts1pzue6.default\cookies.txt -> TrackingCookie.Gator : Cleaned.

:mozilla.124:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned.

:mozilla.286:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned.

:mozilla.287:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned.

:mozilla.30:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned.

:mozilla.16:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.

:mozilla.17:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.

:mozilla.18:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.

:mozilla.19:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.

:mozilla.254:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.

:mozilla.274:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@ehg-bestbuy.hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@ehg-bluegreencorp.hitbox[1].txt -> TrackingCookie.Hitbox : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@ehg-cruiseshipcenters.hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@ehg-ctv.hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@ehg-dig.hitbox[1].txt -> TrackingCookie.Hitbox : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@ehg-gameshownet.hitbox[1].txt -> TrackingCookie.Hitbox : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@ehg-mybc.hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@ehg-yellowpages.hitbox[1].txt -> TrackingCookie.Hitbox : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@counter.hitslink[1].txt -> TrackingCookie.Hitslink : Cleaned.

:mozilla.63:C:\Documents and Settings\13 12 E t T\Application Data\Mozilla\Firefox\Profiles\ts1pzue6.default\cookies.txt -> TrackingCookie.Imrworldwide : Cleaned.

:mozilla.64:C:\Documents and Settings\13 12 E t T\Application Data\Mozilla\Firefox\Profiles\ts1pzue6.default\cookies.txt -> TrackingCookie.Imrworldwide : Cleaned.

:mozilla.22:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Linksynergy : Cleaned.

:mozilla.23:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Linksynergy : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@search.live[1].txt -> TrackingCookie.Live : Cleaned.

:mozilla.168:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.

:mozilla.266:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.

:mozilla.267:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.

:mozilla.268:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.

C:\Documents and Settings\13 12 E t T\Cookies\13 12 e t t@server.iad.liveperson[1].txt -> TrackingCookie.Liveperson : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@server.iad.liveperson[1].txt -> TrackingCookie.Liveperson : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@server.lon.liveperson[1].txt -> TrackingCookie.Liveperson : Cleaned.

:mozilla.159:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Lop : Cleaned.

:mozilla.197:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Lop : Cleaned.

:mozilla.14:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Mediaplex : Cleaned.

:mozilla.40:C:\Documents and Settings\13 12 E t T\Application Data\Mozilla\Firefox\Profiles\ts1pzue6.default\cookies.txt -> TrackingCookie.Mediaplex : Cleaned.

C:\Documents and Settings\Deanna's Account\Cookies\deanna's account@mediaplex[1].txt -> TrackingCookie.Mediaplex : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@mediaplex[2].txt -> TrackingCookie.Mediaplex : Cleaned.

:mozilla.149:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Myaffiliateprogram : Cleaned.

:mozilla.150:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Myaffiliateprogram : Cleaned.

C:\Documents and Settings\Guest\Cookies\guest@ssl-hints.netflame[1].txt -> TrackingCookie.Netflame : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@ssl-hints.netflame[1].txt -> TrackingCookie.Netflame : Cleaned.

:mozilla.179:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Overture : Cleaned.

:mozilla.180:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Overture : Cleaned.

:mozilla.230:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Overture : Cleaned.

C:\Documents and Settings\Deanna's Account\Cookies\deanna's account@data2.perf.overture[1].txt -> TrackingCookie.Overture : Cleaned.

C:\Documents and Settings\Deanna's Account\Cookies\deanna's account@perf.overture[1].txt -> TrackingCookie.Overture : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@overture[1].txt -> TrackingCookie.Overture : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@perf.overture[1].txt -> TrackingCookie.Overture : Cleaned.

:mozilla.281:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.

:mozilla.282:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.

:mozilla.283:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.

:mozilla.290:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.

:mozilla.54:C:\Documents and Settings\13 12 E t T\Application Data\Mozilla\Firefox\Profiles\ts1pzue6.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.

:mozilla.55:C:\Documents and Settings\13 12 E t T\Application Data\Mozilla\Firefox\Profiles\ts1pzue6.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.

:mozilla.56:C:\Documents and Settings\13 12 E t T\Application Data\Mozilla\Firefox\Profiles\ts1pzue6.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.

:mozilla.57:C:\Documents and Settings\13 12 E t T\Application Data\Mozilla\Firefox\Profiles\ts1pzue6.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@ads.pointroll[1].txt -> TrackingCookie.Pointroll : Cleaned.

:mozilla.239:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Pro-market : Cleaned.

:mozilla.240:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Pro-market : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@pro-market[2].txt -> TrackingCookie.Pro-market : Cleaned.

:mozilla.163:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Qksrv : Cleaned.

:mozilla.164:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Qksrv : Cleaned.

:mozilla.34:C:\Documents and Settings\13 12 E t T\Application Data\Mozilla\Firefox\Profiles\ts1pzue6.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@questionmarket[1].txt -> TrackingCookie.Questionmarket : Cleaned.

:mozilla.103:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Realmedia : Cleaned.

:mozilla.104:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Realmedia : Cleaned.

C:\Documents and Settings\Deanna's Account\Cookies\deanna's account@realmedia[2].txt -> TrackingCookie.Realmedia : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@realmedia[2].txt -> TrackingCookie.Realmedia : Cleaned.

:mozilla.19:C:\Documents and Settings\13 12 E t T\Application Data\Mozilla\Firefox\Profiles\ts1pzue6.default\cookies.txt -> TrackingCookie.Revenue : Cleaned.

:mozilla.226:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Revenue : Cleaned.

C:\Documents and Settings\Deanna's Account\Cookies\deanna's account@revenue[2].txt -> TrackingCookie.Revenue : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@revsci[2].txt -> TrackingCookie.Revsci : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@edge.ru4[2].txt -> TrackingCookie.Ru4 : Cleaned.

:mozilla.192:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.

:mozilla.193:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.

:mozilla.194:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.

:mozilla.195:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.

C:\Documents and Settings\Deanna's Account\Cookies\deanna's account@serving-sys[2].txt -> TrackingCookie.Serving-sys : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@bs.serving-sys[1].txt -> TrackingCookie.Serving-sys : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@serving-sys[1].txt -> TrackingCookie.Serving-sys : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@adopt.specificclick[2].txt -> TrackingCookie.Specificclick : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@specificclick[2].txt -> TrackingCookie.Specificclick : Cleaned.

:mozilla.172:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned.

:mozilla.173:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@statcounter[2].txt -> TrackingCookie.Statcounter : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@anad.tacoda[1].txt -> TrackingCookie.Tacoda : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@tacoda[2].txt -> TrackingCookie.Tacoda : Cleaned.

C:\Documents and Settings\Deanna's Account\Cookies\deanna's account@targetnet[1].txt -> TrackingCookie.Targetnet : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@targetnet[2].txt -> TrackingCookie.Targetnet : Cleaned.

:mozilla.213:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned.

:mozilla.214:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned.

:mozilla.215:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned.

:mozilla.216:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned.

:mozilla.29:C:\Documents and Settings\13 12 E t T\Application Data\Mozilla\Firefox\Profiles\ts1pzue6.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned.

:mozilla.30:C:\Documents and Settings\13 12 E t T\Application Data\Mozilla\Firefox\Profiles\ts1pzue6.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned.

:mozilla.31:C:\Documents and Settings\13 12 E t T\Application Data\Mozilla\Firefox\Profiles\ts1pzue6.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned.

:mozilla.32:C:\Documents and Settings\13 12 E t T\Application Data\Mozilla\Firefox\Profiles\ts1pzue6.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned.

C:\Documents and Settings\Deanna's Account\Cookies\deanna's account@trafficmp[1].txt -> TrackingCookie.Trafficmp : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@trafficmp[2].txt -> TrackingCookie.Trafficmp : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@trafic[1].txt -> TrackingCookie.Trafic : Cleaned.

:mozilla.196:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned.

C:\Documents and Settings\Deanna's Account\Cookies\deanna's account@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@reduxads.valuead[2].txt -> TrackingCookie.Valuead : Cleaned.

:mozilla.80:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Valueclick : Cleaned.

:mozilla.86:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Valueclick : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@valueclick[2].txt -> TrackingCookie.Valueclick : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@m.webtrends[1].txt -> TrackingCookie.Webtrends : Cleaned.

:mozilla.34:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Webtrendslive : Cleaned.

:mozilla.35:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Webtrendslive : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@statse.webtrendslive[1].txt -> TrackingCookie.Webtrendslive : Cleaned.

:mozilla.33:C:\Documents and Settings\13 12 E t T\Application Data\Mozilla\Firefox\Profiles\ts1pzue6.default\cookies.txt -> TrackingCookie.Yadro : Cleaned.

C:\Documents and Settings\13 12 E t T\Cookies\13 12 e t t@yadro[1].txt -> TrackingCookie.Yadro : Cleaned.

C:\Documents and Settings\Deanna's Account\Cookies\deanna's account@ad.yieldmanager[2].txt -> TrackingCookie.Yieldmanager : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@ad.yieldmanager[2].txt -> TrackingCookie.Yieldmanager : Cleaned.

:mozilla.74:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Zedo : Cleaned.

:mozilla.75:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Zedo : Cleaned.

:mozilla.76:C:\Documents and Settings\Pulak\Application Data\Mozilla\Firefox\Profiles\n1a8srpx.default\cookies.txt -> TrackingCookie.Zedo : Cleaned.

C:\Documents and Settings\Deanna's Account\Cookies\deanna's account@zedo[2].txt -> TrackingCookie.Zedo : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@c3.zedo[1].txt -> TrackingCookie.Zedo : Cleaned.

C:\Documents and Settings\Pulak\Cookies\pulak@zedo[2].txt -> TrackingCookie.Zedo : Cleaned.

::Report end

[Joe]

Iguess I was supposed to post that file in the hijack this forum. sorry. I was able to do a Hijack this scan and will post it in the proper forum. My email accounts are now working and I REALLY appreciate all the help you guys have been. If you see something in the logs that I should deal with, let me know. Again thanks for all your help.

[JeanInMontana]

Good news Joe, what fixed it?

So did the Panda scan find stuff too? Did you run it? Because there is nothing in that AVG log that should have gave you that much trouble, unless I'm just blind. All I see is tracking cookies but I have been staring at a screen for hours now working on my new website.

I did a quick look at your HJT log and only saw lots of missing Symantec files and a ton of 04's that could be pared down and improve your performance a bunch. Get Marcin's program StartUpLite and run it. We can probably add to the data base from your log.

I'm too tired to do a real analysis of that log tonight. Someone else is welcome to take it, I will be gone tomorrow.

[Joe]

Iguess I jumped the gun onsaying that everthing is ok. It worked a few times then locked up again. The virus scan found a swizzor virus and quarantined it. But also I am getting low system resources and there was a flash of a message about not enough virtual memory. Maybe this has something to do with my problem. Sorry for being such a pain.

[JeanInMontana]

The online Panda scan quarantined? Or did you run some other scan? Swizzer is also known as LOP. Your not a pain either, maybe in pain....LOL

LOP.AH/Backdoor.Generic3.SVX

Download the following two files rmbg3svx.exe and rmbg3svx.nt and run the rmbg3svx.exe file. Then restart your PC normally and run the AVG Complete Test.

Note:

Successful running of the remover requires administrator rights. For proper functionality of the remover it is necessary to save the rmbg3svx.nt into the same folder as rmbg3svx.exe. After the healing process is finished please run the AVG Complete Test to make sure your computer is virus-free.

Reboot and test things out let us know how it goes. If this works we will still need to do a few last things.

[Joe]

OK I did everything you said and the AVG scan completed with no problems showing up. What should I do now?

[Joe]

Tried a norton scan and retried Panda no results. Still no response from outlook.

[JeanInMontana]

OK why did Norton come into the mix? Did you follow the instructions in the post with the LOP fix? It states use AVG for a final scan. You rebooted and still can't get anything from Outlook? Maybe try the install again? Have you done the sfc /scannow? Disk error check? Let's see a new HJT log please.

[Joe]

OK why did Norton come into the mix? Did you follow the instructions in the post with the LOP fix? It states use AVG for a final scan. You rebooted and still can't get anything from Outlook? Maybe try the install again? Have you done the sfc /scannow? Disk error check? Let's see a new HJT log please.

[/quote

I have done everything you have told me to do.Norton is what I am running as virus protection. when ever I did any scans I disabled it. Which install would you me to try again? I have posted a new HJT log.

[JeanInMontana]

From your log it looks like your Norton is toast. The majority of the files are showing as missing. Sorry if I sounded crabby. This is bugging me too!

[Joe]

From your log it looks like your Norton is toast. The majority of the files are showing as missing. Sorry if I sounded crabby. This is bugging me too!

Should I uninstall norton?

[JeanInMontana]

Yes for now we think that is a good plan. Just to make sure it's not part of the problem.

[Joe]

Yes for now we think that is a good plan. Just to make sure it's not part of the problem.

Uninstalled Norton with Norton unistall tool and email is still not operational.

[RubbeR DuckY]

Try this, http://www.pchell.com/support/outlookerror.shtml

[Joe]

Try this, http://www.pchell.com/support/outlookerror.shtml

I ran the scan it found 535 errors and fixed them but email still freezes up

[RubbeR DuckY]

Did you delete OUTCMD.DAT like it instructed?

[Joe]

Sorry I did delete the file and tried to restart outlook and it still freezes.

[RubbeR DuckY]

Ok, lets keep going and trying other stuff. Try this tutorial:

http://support.gateway.com/s/tutorials/Tu_842071.shtml

[Joe]

This is good outlook no longer locked up but am getting this message

The add-in C:\WINDOWS\system32\Redemption.dll could not be installed. The problem may be resolved by using Detect and Repair on help menu. Unable to load C:\WINDOWS\system32\Redemption.dll. You may be out of memory, out of system resources or missing a .dll file.

[Hardhead]

Joe,

I think we should go this route if your system appears to be clean and not infected anymore.

make a copy of you emails so you can restore them when you reinstall Office 2000.

follow these directions here

after making a backup be sure to save it on your system and note the location so you can reinstall the backup after you remove Office 2000 from the control panel in add and remove programs.

even if you have any Office docs they will still be in place after you do a complete reinstall of Office 2000 and you want loose any of your docs or email.

[JeanInMontana]

Running sfc /scannow should replace the missing dll also. If it's working now it would save the re-install.

[Joe]

I'll try that first as I am having trouble finding out how to back-up my files.