Internal Error/ Runtime error

[greenaquadiver]

Malware bytes ran at one time but stopped after a microsoft upgrade (WIN 8. I tried an uninstall and clean reinstall and get runtime errors when I perform the installation. I tried the suggestions offered by the FAQ page regarding infected compters and could not ever get this application to run. I ran the FAR BAR application with the attached results.

 

 

 

Where do I go from here?

 

Thanks!!!!

 

Jim

Addition.txt

FRST.txt

[1PW]

Hello greenaquadiver and

We will need to see the third of three diagnostic logs: CheckResults.txt

 

Thank you.

[Maurice Naggar]

Hello greenaquadiver and welcome aboard.

Has the actual installation ( setup run) for the Anti-Malware finished without any exception?

Assuming that to be true, at what point does the Anti-Malwre show a run exception? What is the content of the message that Windows reports?

Is it an APPCRASH notation?

Is the exception happening right away after the start of the Anti-Malware ?

If the latter, I would suggest you see this post What to do: Runtime error - database stuck on 2014.03.04 - program stopped

If on the other hand the runtime error is when you are trying the install, then see this post

Internal error: Expression error 'Runtime Error' / External exception E06D7363