Help removing Scorpion Saver

[mikeklepfer]

Hey, I'm unable to uninstall Scorpion Saver. I've downloaded awdcleaner, FRST, run scans, generated reports and scanned with MWB and deleted anything it turned up. Scorpion Saver is still in the uninstall window of the Control Panel (in Windows 8), and it won't go away. I believe I need a fixlog.txt file to proceed. Any help is greatly appreciated.

Thanks.

[kevinf80]

Hello and

 

P2P/Piracy Warning:

 

   

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Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

 

Please download SystemLook from the following link below and save it to your Desktop. Use the correct version 32bit or 64bit.

 

http://jpshortstuff.247fixes.com/SystemLook_x64.exe      <<-   64 bit….

 

http://images.malwareremoval.com/jpshortstuff/SystemLook.exe  <<-  32 bit

 

• 
  

Double-click SystemLook.exe to run it.
Copy the content of the following codebox into the main textfield:
 

:regfind*Scorpion*Scorpion*adpeak*adpeak

 
Click the Look button to start the scan.
When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

 

Kevin.....

[mikeklepfer]

Thanks. Here's what I got.

 

SystemLook.txt

[kevinf80]

Download OTM from either of the following links and save to your Desktop: (If your security alerts to OTM, either accept the alert or turn off security to allow OTM to run)

http://oldtimer.geekstogo.com/OTM.exe.
http://www.itxassociates.com/OT-Tools/OTM.com
http://www.itxassociates.com/OT-Tools/OTM.exe  

Double click OTM.exe to start the tool. Vista or Windows 7 users accepy UAC alert. Be aware all processes will be stopped during run, also Desktop will disappear, this will be put back on completion.... If your security alerts to OTM either, accept the alert or turn off security until OTM completes...

• Copy the text from the code box belowbelow to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy). Ensure to start with and include the colon before Reg :Reg
  
  

  :Reg[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\3A9F56B942D9A2546BFE41756DE52495][-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SOFTWARE\Wow6432Node\CLSID\F5D333A8-C748-4686-AE0A-9E008F670C22][-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1C19AC53289098045B06B0DD1D37CBAB][-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\32DA746012E6D4F488AAD113D6FA4A44][-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\3FB1AAC4382437047A03618BF727B859][-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\4D2EB987C8C8A46578D4943D5A9A1467][-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\50FFE845C555A6E4BADB7CB7A145BFEB][-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\715A3348920B6534690067594BB69F60][-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7AB2AE85638F6255CA2F35481D3A8828][-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7B7B13B037A7C2A42AC3E3EAF14D7107][-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7D05B2942E9CC80499F397F6114DFB35][-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\8591B8948E1C4A04F90505B3CDEE8555][-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\8D841C5FEC311624CB88D49DB3884FA7][-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A1A8F5D2D938A495DBE3BC97E2BC5FA3][-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\3A9F56B942D9A2546BFE41756DE52495][-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\6BA018E6E43F3A949AF3E90563067F81][-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{9B65F9A3-9D24-452A-B6EF-1457D65E4259}][-HKEY_USERS\.DEFAULT\Software\AppDataLow\Software\Scorpion Saver][-HKEY_USERS\S-1-5-18\Software\AppDataLow\Software\Scorpion Saver][-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0BA3348DBF8E8C0558DB16F05F1C1140][-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\23D9E9D21B4E77E41B9F50DD22F24E20][-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\23EEA1F105A7F45449974D9B95E7AC89][-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\26982796A8AFD1246B95E00265A95BF9][-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\3B786268CB4A7F156A3BDF6701444F22][-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\42D92D0D75AFEF74297E03876C8D9D33][-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6FB4398202577895B83B74B08F79C3A2][-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7D05B2942E9CC80499F397F6114DFB35][-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A3380AB2BD8DB6D5E9CCD5BEE8B77161][-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\AD746BF3B3B3FD8409B86604BA85982A][-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D2E5AC6B3591558529A290643010F81B][-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\DB43A5010EFA4C0579B8B61313C79FE6][-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\F355F0DB7A2E3A14B8E7A568FBA25937][-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\F8088A98A171A45558462E18D211A2D2]:Filesc:\Program Files\ScorpionSaver Servicesc:\Program Files (x86)\ScorpionSaver:Commands[EmptyTemp]

• Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
• Click the red button.
• Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
• Close OTM
  

Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

If the machine reboots, the Results log can be found here:

c:\_OTMoveIt\MovedFiles\mmddyyyy_hhmmss.log

Where mmddyyyy_hhmmss is the date of the tool run.

 

Next,

 

Re-run FRST and post both logs, make sure all boxes are ticked under "White List" and "Addition.txt" under "Optional scan" I give instruction if needed:

 

Download Farbar Recovery Scan Tool and save it to your desktop.

 

Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
  
• Press Scan button.
  
• It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
  

 

Kevin

[mikeklepfer]

I'm running FRST again, and it's seeming to get caught up. It gets to "Chrome: plugins" and just slows down. It's still responding when I check it in Task Manager, though.

I ran OTM, and that worked fine.

01162014_133103.log

[kevinf80]

Thanks for the update, post logs when you`re ready...

[mikeklepfer]

FRST isn't working, so I can't get you the logs. Can you suggest another program?

[mikeklepfer]

Got it to work. Here's the log data.

FRST.txt

Addition.txt

[kevinf80]

Download attached fixlist.txt file and save it to the Desktop, or the folder you saved FRST into.

NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

 

Run FRST and press the Fix button just once and wait.

The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.

 

Next,

 

Download AdwCleaner by Xplode from here: http://www.bleepingcomputer.com/download/adwcleaner/ and save to your Desktop.

 

• Double click on AdwCleaner.exe to run the tool.
  
• Vista/Windows 7/8 users right-click and select Run As Administrator
  
• Click on the Scan button.
  
• AdwCleaner will begin...be patient as the scan may take some time to complete.
  
• When it's done you'll see: Pending: Uncheck any elements you don't want removed.
  
• Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  
• Look over the log especially under Files/Folders for any program you want to save.
  
• If there's a program you want to save, just uncheck it from AdwCleaner.
  
• If you're not sure, post the log for review.
  
• If you're ready to clean it all up.....click the Clean button.
  
• After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  
• Copy and paste the contents of that logfile in your next reply.
  
• A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  
• Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  
• To restore an item that has been deleted (if necessary):
  
• Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
  

 

Next,

 

Please download Junkware Removal Tool to your desktop.

• 
  

Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.

 

Next,

 

Run Malwarebytes,  Open > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Full scan

Make sure that everything is checked, and click Remove Selected on any found items.

 

Post the produced logs, let me know if there are any remaining issues or concerns...

 

Kevin.....

 

 

fixlist.txt

[mikeklepfer]

Here are the logs you requested.

Fixlog.txt

AdwCleanerS1.txt

AdwCleanerS1.txt

JRT.txt

Fixlog.txt

[kevinf80]

How is your system responding now, any issues or concerns?

 

Run this please:

 

Download Security Check by screen317 from either of the following:

http://screen317.spywareinfoforum.org/SecurityCheck.exe or http://screen317.changelog.fr/SecurityCheck.exe

Save it to your Desktop. (If your security alerts either accept the alert, or turn the security off while Secuirity Check runs)

Double click SecurityCheck.exe (Vista or Windows 7 users right click and select "Run as Administrator") and follow the onscreen instructions inside of the black box. Press any key when asked.

A Notepad document should open automatically called checkup.txt; please post the contents of that document.

 

Kevin

[mikeklepfer]

The system is running fine, Scorpion Saver no longer shows up and MWB detected no malicious activity. Security Check won't run, however, and is giving me an "UNSUPPORTED OPERATING SYSTEM" error message.

[kevinf80]

Its ok, ignore Security Checks we can clean up..

 

We need to remove FRST,  first it is very important to deal with its own Quarantine folder by using FRST itself..

 

OK, we continue:

 

Delete any fixlist.txt file previously used, continue:

 

Download attached fixlist.txt file and save it to the Desktop, or the folder you saved FRST into.

 

NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

 

Run FRST and press the Fix button just once and wait.

The tool will make a log on the Desktop (Fixlog.txt). That will confirm the removal action, delete if successful.

 

Next,

 

Delete FRST.exe from your Desktop or the folder it was saved to, navigate to and delete its folder C:\FRST

 

Next,

 

Uninstall adwcleaner.exe (unless you want to keep it)

•   Please close all open programs and internet browsers.
  
•   Double click on adwcleaner.exe to run the tool.
  
•   Click on Uninstall
  
• Click Yes at Would you like to Uninstall Adwcleaner
  

 

Next,

 

Download "Delfix by Xplode" and save it to your desktop.

 

Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator

 

Make Sure the following items are checked:

 

• 
     
• Remove disinfection tools
     
• Purge System Restore
  

 

Now click on "Run" and wait patiently until the tool has completed.

 

The tool will create a log when it has completed. We don't need you to post this.

 

Let me know if any remaining issues or concerns, if none are we OK to close out and call this one done....

 

Read the following link to fully understand PC security and best practices, you may find it useful....

 

http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry2316629

 

Thank you,

 

Kevin

[mikeklepfer]

You didn't attach another fixlog.txt.

[kevinf80]

Ooops, apologies. Is done now....

 

 

fixlist.txt

[mikeklepfer]

Everything's back to normal. Thank you very much!

[kevinf80]

You`re very welcome....

 

Kevin...

[AdvancedSetup]

Glad we could help.

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