I can not get rid of this ( Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P )

[D9dozer2]

                                                                                            Let me start by Thanking you for your help as I am sure that your in a Thankless job like most of us .

 

I have been having slow boot times and have run many scans and tried to remove this since it pops up in Quarantine . It effects internet service and simple functions . I read the what I should do from another thread on how I should uninstall all torrent programs and I did so . I am including the DDS text and Attach text also to get this finally over with hopefully . I am a Pro member also .  Any and all help is appreciated .attach.txtdds.txt 

[kevinf80]

Hello and

 

P2P/Piracy Warning:

 

   

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

 

I see there are two security systems with Anti-virus components running, that fact is very much counterproductive and will cause major issues such as boot times and basic functions.

 

I suggest Microsoft Security Essentials should be removed. A removal tool is available at the following link:

 

http://www.bleepingcomputer.com/download/microsoft-security-essentials-removal-tool/

 

Next,

 

Download AdwCleaner by Xplode from here: http://www.bleepingcomputer.com/download/adwcleaner/ and save to your Desktop.

 

• Double click on AdwCleaner.exe to run the tool.
  
• Vista/Windows 7/8 users right-click and select Run As Administrator
  
• Click on the Scan button.
  
• AdwCleaner will begin...be patient as the scan may take some time to complete.
  
• When it's done you'll see: Pending: Uncheck any elements you don't want removed.
  
• Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  
• Look over the log especially under Files/Folders for any program you want to save.
  
• If there's a program you want to save, just uncheck it from AdwCleaner.
  
• If you're not sure, post the log for review.
  
• If you're ready to clean it all up.....click the Clean button.
  
• After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  
• Copy and paste the contents of that logfile in your next reply.
  
• A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  
• Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  
• To restore an item that has been deleted (if necessary):
  
• Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
  

 

Next,

 

Download Farbar Recovery Scan Tool and save it to your desktop.

 

Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
  
• Press Scan button.
  
• It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
  

 

Post those logs in next reply...

[D9dozer2]

Hello

 

 

I did as you suggested and disabled Microsoft Security Essentials I will remove it all together when I figure it out . I had gotten rid of all torrent programs that I had .  There was nothing to recover or fix after the adware scan .

 

I hope this has moved into the right direction. Thank You for your help  

FRST.txt

Addition.txt

[kevinf80]

The following entry from FRST shows Microsoft Security Essentials active and running at Boot:

HKLM\...\Run: [MSC] - C:\Program Files\Microsoft Security Client\msseces.exe [1266912 2013-10-23] (Microsoft Corporation)

The following entries from same log related to Chrome show Conduit is also very much active:

CHR DefaultSearchKeyword: conduit.search
CHR DefaultSearchProvider: Conduit Search
CHR DefaultSearchURL: http://search.conduit.com/Results.aspx?ctid=CT3310393&octid=EB_ORIGINAL_CTID&SearchSource=58&CUI=&UM=2&UP=SPC6712C48-7DC5-41E5-8249-3005BA7494E2&q={searchTerms}

If you had Uninstalled Microsoft Security Essentials and run AdwCleaner clean function we would have made better progress.


Can you uninstall MSE and use AdwCleaner as I originally requested, after that re-run FRST and post two fresh logs.

Before selecting scan Ensure all boxes are ticked under "White List" and only addition.txt under "Optional Scan"
 

[D9dozer2]

Hello 

 

Ok I had one hell of a time getting rid of Microsoft Security Essentials but it's finally done , Also I fixed Chrome got rid of conduit . Hopefully I have fulfilled all that was asked of me . Fingers crossed . 

FRST.txt

Addition.txt

AdwCleanerS0.txt

[kevinf80]

Download attached fixlist.txt file and save it to the Desktop, or the folder you saved FRST into.

NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

 

Run FRST and press the Fix button just once and wait.

The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.

 

Next,

 

Download Zoek.zip from here http://www.hijackthis.nl/smeenk/220813/zoek.zip and save that zip file to your Desktop.

 

Double click zip file and extract to your  Desktop:

 

 

 

 

you will now have 3 versions of the tool on the Desktop:

 

 

 

Before running Zoek make sure all Browsers are closed and Security is turned OFF. Check at the following link: http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/]

 

Double click on each in turn until one version of Zoek will run (accept UAC) The following window will open:

 

 

 

 

Copy and paste the following script from the code box and paste into the field.

 

 

standardsearch;autoruns;autoclean;emptyclsid;emptyalltemp;installedprogs;

 

 

Select the "Run Script" tab. The following window will open:

 

 

 

 

 

 

Please be patient and do not use the PC when the scan is in progress.

 

When complete you maybe asked to re-boot your PC, if so please do

 

 

Post the produced logs in your next reply….. Let me know how your system is responding, also if any remaining issues or concerns...

 

 

fixlist.txt

[D9dozer2]

Hello

 

Just checking to see if this is correct ? 

 

Thank You

Fixlog.txt

[kevinf80]

Yes, that log is as expected......

[D9dozer2]

Hello

 

I just finished . I hope this was the trick. I have been building my own gaming PC's for years and I don't know jack about software other than adding mods to data files . Needless to say there is no way I could have figured this out on my own .  I just wanted to say Thank You sooo much for all your help . I can not say it enough . 

zoek-results.txt

[kevinf80]

What is the current status, any remaining issues or concerns?

 

Run Malwarebytes,  Open > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Quick scan

Make sure that everything is checked, and click Remove Selected on any found items.

 

Post the produced log

[D9dozer2]

Hello

 

I think it's running fine ? I ran a quick scan nothing came up in the scan . I will run a full scan on everything over night and see if anything turns up .  Thank You

mbam-log-2014-01-09 (21-54-21).txt

[kevinf80]

Thanks for the log and the information update, we still need to run an online AV scan to ensure there are no remnants of any infection left on your system that we may have missed. This scan is very thorough and well worth running, it can take several hours please be patient and let it complete:

 

Run Eset Online Scanner

 

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

 

Go to Eset web page http://www.eset.com/us/online-scanner/ to run an online scan from ESET.

 

• Turn off the real time scanner of any existing antivirus program while performing the online scan
  
• click on the Run ESET Online Scanner button
  
• Tick the box next to YES, I accept the Terms of Use.
  Click Start
  
• When asked, allow the add/on to be installed
  Click Start
  
• Make sure that the option Remove found threats is unticked
  
• Click on Advanced Settings, ensure the options
  
• Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  Click Scan
  
• wait for the virus definitions to be downloaded
  
• Wait for the scan to finish
  

 

When the scan is complete

 

• If no threats were found
  
• put a checkmark in "Uninstall application on close"
  
• close program
  
• report to me that nothing was found
  

 

If threats were found

 

• click on "list of threats found"
  
• click on "export to text file" and save it as ESET SCAN and save to the desktop
  
• Click on back
  
• put a checkmark in "Uninstall application on close"
  
• click on finish
  

 

close program

 

copy and paste the report in next reply

 

Next,

 

Download Security Check by screen317 from either of the following:

http://screen317.spywareinfoforum.org/SecurityCheck.exe or http://screen317.changelog.fr/SecurityCheck.exe

Save it to your Desktop. (If your security alerts either accept the alert, or turn the security off while Secuirity Check runs)

Double click SecurityCheck.exe (Vista or Windows 7 users right click and select "Run as Administrator") and follow the onscreen instructions inside of the black box. Press any key when asked.

A Notepad document should open automatically called checkup.txt; please post the contents of that document.

 

Kevin....

[D9dozer2]

Hi Kevin

 

I did the  Eset online scan and the security check scan It came up with 3 hits . I don't really understand why Eset smart security never picked up on these before ? I am just amazed that we are still finding things .

 

Thank You

Eset Scan.txt

checkup.txt

[kevinf80]

The hits from ESET online AV are ok, no issue...

 

Adobe Reader is outdated...

Visit http://get.adobe.com/uk/reader/otherversions/ and download the latest version of Acrobat Reader

 

Step 1 - Select your Operating System.

Step 2 - Select your Langauge.

Step 3 - Select latest version.

 

Untick the option for any security scanner or toolbar if offered.

 

Download and install.

 

Having the latest updates ensures there are no security vulnerabilities in your system.

 

Next,

 

We need to remove FRST,  first it is very important to deal with its own Quarantine folder by using FRST itself..

 

OK, we continue:

 

Delete any fixlist.txt file previously used, continue:

 

Download attached fixlist.txt file and save it to the Desktop, or the folder you saved FRST into.

 

NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

 

Run FRST and press the Fix button just once and wait.

The tool will make a log on the Desktop (Fixlog.txt). That will confirm the removal action, delete if successful.

 

Next,

 

Delete FRST.exe from your Desktop or the folder it was saved to, navigate to and delete its folder C:\FRST

 

Next,

 

Uninstall adwcleaner.exe (unless you want to keep it)

•   Please close all open programs and internet browsers.
  
•   Double click on adwcleaner.exe to run the tool.
  
•   Click on Uninstall
  
• Click Yes at Would you like to Uninstall Adwcleaner
  

 

Next,

 

Download "Delfix by Xplode" and save it to your desktop.

 

Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator

 

Make Sure the following items are checked:

 

• 
     
• Activate UAC
     
• Remove disinfection tools
     
• Purge System Restore
     
• Reset system settings
  

 

Now click on "Run" and wait patiently until the tool has completed.

 

The tool will create a log when it has completed. We don't need you to post this.

 

Let me know if those steps complete, also if any remaining issues or concerns.....

 

Kevin

 

 

Fixlist.txt

[D9dozer2]

Kevin

 

Everything went well and I think we got it all done . Thank You so much for all your help you really know your stuff . If you are a gamer like me ad me as a friend . PSN= IOUE324 , Steam= D9dozer2 .

 

Once again Thank You :-)

[kevinf80]

You`re very welcome, it was a pleasure to work with you, read the following link to fully understand PC security and best practices, you may find it useful....

 

http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry2316629

 

Thanks for the the friend offer for gaming, unfortunately I never have much spare time for gaming so i`ll have to decline....

 

Kevin....

[AdvancedSetup]

Glad we could help.

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