imrworldwide is proving hard to delete

[Arismac]

I am using Malwarebytes Pro.

 

I am having trouble stopping a source which I believe to be "imrworldwide" from popping adverts into my Firefox Browser. I have tried to induce Malwarebytes to search and destroy but am not getting anywhere. I do not think this is a security threat but an univited intrusion. Assistance would be very much appreciated.

 

The problem is most often appearing on the web site of the Australian Broadcasting Corporation which does not usually carry advertising.

 

 

[kevinf80]

Hello and

 

P2P/Piracy Warning:

 

   

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Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

 

Download AdwCleaner by Xplode from here: http://www.bleepingcomputer.com/download/adwcleaner/ and save to your Desktop.

 

• Double click on AdwCleaner.exe to run the tool.
  
• Vista/Windows 7/8 users right-click and select Run As Administrator
  
• Click on the Scan button.
  
• AdwCleaner will begin...be patient as the scan may take some time to complete.
  
• When it's done you'll see: Pending: Uncheck any elements you don't want removed.
  
• Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  
• Look over the log especially under Files/Folders for any program you want to save.
  
• If there's a program you want to save, just uncheck it from AdwCleaner.
  
• If you're not sure, post the log for review.
  
• If you're ready to clean it all up.....click the Clean button.
  
• After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  
• Copy and paste the contents of that logfile in your next reply.
  
• A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  
• Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  
• To restore an item that has been deleted (if necessary):
  
• Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
  

 

Next,

 

Download Farbar Recovery Scan Tool and save it to your desktop.

 

Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
  
• Press Scan button.
  
• It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
  

 

Kevin...

[Arismac]

Please see my log for review. Nothing has been cleaned at this time

 

# AdwCleaner v3.016 - Report created 26/12/2013 at 09:19:00
# Updated 23/12/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Office - OFFICE-PC
# Running from : C:\Users\Office\Desktop\AdwCleaner.exe
# Option : Scan

***** [ Services ] *****


***** [ Files / Folders ] *****

File Found : C:\Users\Office\AppData\Roaming\Mozilla\Firefox\Profiles\k417md36.default\searchplugins\Askcom.xml
File Found : C:\Users\Office\AppData\Roaming\Mozilla\Firefox\Profiles\k417md36.default\searchplugins\askcomsearch.xml
Folder Found : C:\Users\Office\AppData\Roaming\Mozilla\Firefox\Profiles\k417md36.default\Extensions\speedtestanalysis@SpeedAnalysis.com

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{310D38FE-EB4C-467C-8781-B7C2AEB7847D}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{310D38FE-EB4C-467C-8781-B7C2AEB7847D}
Key Found : HKCU\Software\Softonic
Key Found : [x64] HKCU\Software\Softonic
Key Found : HKLM\SOFTWARE\Classes\AppID\{18B9B16E-716F-43DF-A6AD-512C7D2EB983}
Key Found : HKLM\SOFTWARE\Classes\AppID\{19975B78-1907-4DD6-A437-4C48120F46A4}
Key Found : HKLM\SOFTWARE\Classes\AppID\{562B9317-C08A-444A-9482-62080DD851AE}
Key Found : HKLM\SOFTWARE\Classes\AppID\AddonsFramework.DLL
Key Found : HKLM\SOFTWARE\Classes\AppID\ButtonSite.DLL
Key Found : HKLM\SOFTWARE\Classes\AppID\ScriptHost.DLL
Key Found : HKLM\SOFTWARE\Classes\CLSID\{310D38FE-EB4C-467C-8781-B7C2AEB7847D}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{4C836512-BB70-11D2-A5A7-00105A9C91C6}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{DB797690-40E0-11D2-9BD5-0060082AE372}
Key Found : HKLM\SOFTWARE\Classes\Interface\{045F91B3-695F-423A-98C7-8DE3C47AA020}
Key Found : HKLM\SOFTWARE\Classes\Interface\{1348BD1B-C32A-41A7-9BD4-5377AA1AB925}
Key Found : HKLM\SOFTWARE\Classes\Interface\{395AFE6E-8308-48DB-89BE-ED5F4AA3D3EC}
Key Found : HKLM\SOFTWARE\Classes\Interface\{43969E3F-3E7C-4911-A8F1-79C6CA6AC731}
Key Found : HKLM\SOFTWARE\Classes\Interface\{43B390F0-6BA2-45CA-ABF2-5DB0CEE9B49D}
Key Found : HKLM\SOFTWARE\Classes\Interface\{94CADA2E-1D3F-419F-8A3D-06C58EDF53C8}
Key Found : HKLM\SOFTWARE\Classes\Interface\{9E52EB8B-8DD9-4605-AD36-D352BCD482F2}
Key Found : HKLM\SOFTWARE\Classes\Interface\{A1440EC3-F0FA-407A-B811-DE6668C06D29}
Key Found : HKLM\SOFTWARE\Classes\Interface\{B9A84AD0-5777-46FD-8B8F-1EBD06750FBC}
Key Found : HKLM\SOFTWARE\Classes\Interface\{C1995F88-1C7F-40D7-B0FA-6F107F6308B8}
Key Found : HKLM\SOFTWARE\Classes\Interface\{C815E3DA-0823-49B0-9270-D1771D58B317}
Key Found : HKLM\SOFTWARE\Classes\Interface\{E4A994B0-5550-4680-A4C6-B9470B888069}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{A8E5842E-102B-4289-9D57-3B3F5B5E15D3}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{DB797681-40E0-11D2-9BD5-0060082AE372}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{3614D305-2DBB-4991-9297-750DD60FFC73}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{310D38FE-EB4C-467C-8781-B7C2AEB7847D}
Key Found : HKLM\Software\PIP
Key Found : [x64] HKLM\SOFTWARE\Classes\CLSID\{310D38FE-EB4C-467C-8781-B7C2AEB7847D}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{045F91B3-695F-423A-98C7-8DE3C47AA020}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{1348BD1B-C32A-41A7-9BD4-5377AA1AB925}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{395AFE6E-8308-48DB-89BE-ED5F4AA3D3EC}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{43969E3F-3E7C-4911-A8F1-79C6CA6AC731}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{43B390F0-6BA2-45CA-ABF2-5DB0CEE9B49D}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{94CADA2E-1D3F-419F-8A3D-06C58EDF53C8}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{9E52EB8B-8DD9-4605-AD36-D352BCD482F2}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{A1440EC3-F0FA-407A-B811-DE6668C06D29}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{B9A84AD0-5777-46FD-8B8F-1EBD06750FBC}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{C1995F88-1C7F-40D7-B0FA-6F107F6308B8}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{C815E3DA-0823-49B0-9270-D1771D58B317}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{E4A994B0-5550-4680-A4C6-B9470B888069}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{310D38FE-EB4C-467C-8781-B7C2AEB7847D}

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16428


-\\ Mozilla Firefox v26.0 (en-US)

[ File : C:\Users\Office\AppData\Roaming\Mozilla\Firefox\Profiles\k417md36.default\prefs.js ]

Line Found : user_pref("browser.search.defaultengine", "Ask.com");

Line Found : user_pref("browser.search.order.1", "Ask.com");


*************************

AdwCleaner[R0].txt - [5065 octets] - [26/12/2013 09:19:00]

########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [5125 octets] ##########
 

[kevinf80]

All of those entries need to be removed, re-run AdwCleaner and use the clean option...

[Arismac]

Done, thank you very much for your service, Kevin and the compliments of the season to you. I hope you stay safe from the storms.

 

Cheers,

Mac

[kevinf80]

Thanks for the update Mac, do you have the log from AdwCleaner using "Clean" option. Also FRST logs?

 

Kevin....

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