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Receiving regular Malwarebytes popup regarding blocking an incoming IP


AlexSch
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Dear all, thank you for your help.

 

I installed the PRO version of Malwarebytes on my daughter's XP machine (after picking up a problem on my own machine). Some malware was found and removed on her machine (the machine this report comes from). Popups then started regarding the blocking an incoming potentially dangerous sites, from various IP addresses (similar to other such postings on this forum). I am uncertain if I should follow the advice offered for others (since my case relates to incoming (not outgoing) IPs and this is an older machine running XP.

 

Here is the DDS log, advice would be greatly appreciated:

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702
Run by Belinda at 12:40:36 on 2013-12-22
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.1527.362 [GMT 4:00]
.
AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Lavasoft Ad-Watch Live! Anti-Virus *Disabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
AV: Microsoft Security Essentials *Disabled/Updated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
.
============== Running Processes ================
.
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\LSI SoftModem\agrsmsvc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Samsung\Kies\KiesTrayAgent.exe
C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Samsung\Kies\Kies.exe
C:\Program Files\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Documents and Settings\Belinda.BELINDAWKS\Application Data\Dropbox\bin\Dropbox.exe
C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Microsoft Forefront UAG\Endpoint Components\3.1.0\uagqecsvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Microsoft\BingBar\7.3.107.0\SeaPort.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\System32\svchost.exe -k HPZ12
.
============== Pseudo HJT Report ===============
.



uInternet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch


BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: DriveLetterAccess: {5CA3D70E-1895-11CF-8E15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\microsoft\bingbar\7.3.107.0\BingExt.dll
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\microsoft\bingbar\7.3.107.0\BingExt.dll
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [iSUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [KiesPreload] c:\program files\samsung\kies\Kies.exe /preload
uRun: [KiesAirMessage] c:\program files\samsung\kies\KiesAirMessage.exe -startup
uRun: [] c:\program files\samsung\kies\external\firmwareupdate\KiesPDLR.exe
uRun: [AVG-Secure-Search-Update_1213b] c:\documents and settings\belinda.belindawks\application data\avg 1213b campaign\AVG-Secure-Search-Update-1213b.exe /PROMPT /mid=57c9bb1e639947d39d4ec15857f5f8e2-0f792f3c56219c37b528f2f8a49141827a7d5d8a /CMPID=1213b
mRun: [WatchDog] c:\program files\intervideo\dvd check\DVDCheck.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [hpqSRMon] <no file>
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\belind~1.bel\startm~1\programs\startup\dropbox.lnk - c:\documents and settings\belinda.belindawks\application data\dropbox\bin\Dropbox.exe
StartupFolder: c:\docume~1\belind~1.bel\startm~1\programs\startup\pictur~1.lnk - c:\program files\sony\sony picture utility\pmbcore\SPUVolumeWatcher.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueso~1.lnk - c:\program files\ivt corporation\bluesoleil\BlueSoleil.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\dvdche~1.lnk - c:\program files\intervideo\dvd check\DVDCheck.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
uPolicies-Explorer: NoWindowsUpdate = dword:0
mPolicies-System: disablecad = dword:1
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_2EC7709873947E87.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe


DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll









TCP: Interfaces\{1DB3E555-A711-4ADA-A57E-86AC3A4C7BD2} : DHCPNameServer = 94.200.200.200 91.74.74.74
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager - {56F9679E-7826-4C84-81F3-532071A8BCC5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
LSA: Authentication Packages =  msv1_0 nwprovau
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\31.0.1650.63\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\belinda.belindawks\application data\mozilla\firefox\profiles\48l43o78.default\
FF - plugin: c:\program files\adobe\reader 11.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.22.3\npGoogleUpdate3.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_9_900_170.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2013-8-22 147768]
R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2013-8-22 222520]
R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2013-8-20 102712]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2013-8-1 27448]
R1 Avgdiskx;AVG Disk Driver;c:\windows\system32\drivers\avgdiskx.sys [2013-8-1 120600]
R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2013-8-22 209176]
R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2013-8-1 22840]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2013-8-22 176952]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2013-8-1 193848]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2014\avgidsagent.exe [2013-11-11 3478544]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2014\avgwdsvc.exe [2013-9-24 348008]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-10-30 54752]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2013-12-19 418376]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2013-12-19 701512]
R2 uagqecsvc;Microsoft Forefront UAG Quarantine Enforcement Client;c:\program files\microsoft forefront uag\endpoint components\3.1.0\uagqecsvc.exe [2011-5-12 150928]
R3 BBUpdate;BBUpdate;c:\program files\microsoft\bingbar\7.3.107.0\SeaPort.EXE [2013-8-30 240288]
R3 BlackBerry Device Manager;BlackBerry Device Manager;c:\program files\common files\research in motion\usb drivers\BbDevMgr.exe [2013-6-27 585728]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-12-19 22856]
S2 BBSvc;BingBar Service;c:\program files\microsoft\bingbar\7.3.107.0\BBSvc.EXE [2013-8-30 193696]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);c:\windows\system32\drivers\ssudbus.sys [2013-8-31 84248]
S3 dgderdrv;dgderdrv;c:\windows\system32\drivers\dgderdrv.sys [2013-5-4 20032]
S3 DMService;Microsoft Forefront UAG Endpoint Component Manager;c:\windows\downlo~1\DMService.exe [2011-5-12 487312]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-4-28 704872]
S3 MatSvc;Microsoft Automated Troubleshooting Service;c:\program files\microsoft fix it center\Matsvc.exe [2011-6-13 267568]
S3 s816bus;Sony Ericsson Device 816 driver (WDM);c:\windows\system32\drivers\s816bus.sys [2008-11-21 81832]
S3 s816mdfl;Sony Ericsson Device 816 USB WMC Modem Filter;c:\windows\system32\drivers\s816mdfl.sys [2008-12-2 13864]
S3 s816mdm;Sony Ericsson Device 816 USB WMC Modem Driver;c:\windows\system32\drivers\s816mdm.sys [2008-12-2 107304]
S3 s816mgmt;Sony Ericsson Device 816 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\s816mgmt.sys [2009-1-3 99112]
S3 s816nd5;Sony Ericsson Device 816 USB Ethernet Emulation SEMCMR7 (NDIS);c:\windows\system32\drivers\s816nd5.sys [2009-1-13 21928]
S3 s816obex;Sony Ericsson Device 816 USB WMC OBEX Interface;c:\windows\system32\drivers\s816obex.sys [2008-12-20 97320]
S3 s816unic;Sony Ericsson Device 816 USB Ethernet Emulation SEMCMR7 (WDM);c:\windows\system32\drivers\s816unic.sys [2009-1-13 97704]
S3 ssudmdm;SAMSUNG  Mobile USB Modem Drivers (DEVGURU Ver.);c:\windows\system32\drivers\ssudmdm.sys [2013-8-31 181912]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-7-20 754856]
.
=============== Created Last 30 ================
.
2013-12-19 17:11:08 -------- d-----w- C:\f54d5619edd680d2de272f2fa6c5
2013-12-19 12:43:20 -------- d-----w- c:\documents and settings\belinda.belindawks\application data\Malwarebytes
2013-12-19 12:42:54 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2013-12-19 12:42:50 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-12-19 12:42:49 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-12-19 12:39:44 -------- d-----w- c:\program files\EasyGPS
2013-12-12 16:03:38 9293192 ----a-w- c:\windows\system32\FlashPlayerInstaller.exe
.
==================== Find3M  ====================
.
2013-12-12 16:05:04 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-12-12 16:05:03 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-11-19 10:21:30 230048 ------w- c:\windows\system32\MpSigStub.exe
2013-11-13 02:59:42 150528 ----a-w- c:\windows\system32\imagehlp.dll
2013-11-07 05:38:51 591360 ----a-w- c:\windows\system32\rpcrt4.dll
2013-11-06 01:03:31 7168 ----a-w- c:\windows\system32\xpsp4res.dll
2013-11-05 17:50:48 120600 ----a-w- c:\windows\system32\drivers\avgdiskx.sys
2013-11-04 17:57:30 209176 ----a-w- c:\windows\system32\drivers\avgidsdriverx.sys
2013-10-31 19:00:28 176952 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2013-10-31 18:30:08 222520 ----a-w- c:\windows\system32\drivers\avglogx.sys
2013-10-30 02:26:17 1879040 ----a-w- c:\windows\system32\win32k.sys
2013-10-29 07:57:34 920064 ----a-w- c:\windows\system32\wininet.dll
2013-10-29 07:57:33 43520 ----a-w- c:\windows\system32\licmgr10.dll
2013-10-29 07:57:33 18944 ----a-w- c:\windows\system32\corpol.dll
2013-10-29 07:57:33 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2013-10-29 00:45:02 385024 ----a-w- c:\windows\system32\html.iec
2013-10-24 18:28:32 147768 ----a-w- c:\windows\system32\drivers\avgidshx.sys
2013-10-23 23:45:49 172032 ----a-w- c:\windows\system32\scrrun.dll
2013-10-12 15:56:19 278528 ----a-w- c:\windows\system32\oakley.dll
2013-10-09 13:12:48 287744 ----a-w- c:\windows\system32\gdi32.dll
2013-10-07 10:59:21 603136 ----a-w- c:\windows\system32\crypt32.dll
2007-06-01 14:07:48 741376 ----a-w- c:\program files\common files\InfoSlips.ForMe.exe
.
============= FINISH: 12:42:37.04 ===============
 

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Welcome to the forum, can you post the Attach.txt from DDS also.

Then.......

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Which system am I using?

Quit all running programs.

For Windows XP, double-click to start.
For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.


Click Scan to scan the system.
When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.
(please don't put logs in code or quotes and use the default font)

General P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.
Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
2. If you have illegal/cracked software, cracks, keygens, custom (Adobe) host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.
Failure to remove such software will result in your topic being closed and no further assistance being provided.


MrC


Note:
Please read all of my instructions completely including these.

Make sure system restore is turned on and running

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly


Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive


<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.


<+>The removal of malware isn't instantaneous, please be patient.


<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs


<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.


------->Your topic will be closed if you haven't replied within 3 days!<--------
(If I don't respond within 24 hours, please send me a PM)

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Dear MrC,

 

Thanks for the welcome and your help.

 

Proceeding:

 

When I went to the infected machine to respond to you (I read my email on my iPad) , there was a system message of the system having responded to a fatal error - I guess this is a symptom. The normal Windows suggestions came up on me reporting the error (i.e. ensure that Windows is updated etc.) Thinking on it, there were a couple of unhandled exceptions after having run Malwarebytes on previous days on starting up the machine (typically memory not available for read/write).

 

When I tried to login to the Outlook web app to gain access to my email on the infected machine, the login kept failing, I have a printout that I can share if that would help. In short - LiveId authentication code has returned error 0x80049234 (Post Ticket Time Window Expired). So sending you the Attach file was a temporary challenge. I managed to place it on DropBox (this posting comes from another machine where I can login to my mail)

 

The Attach file is available to this posting. I will now make a printout of your advice on the other machine and proceed as suggested, subsequent posts to follow.

 

 

attach.txt

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Results to the previously requested actions:

 

1. I am not aware of any pirate s/w on my daughter's machine, there are definitely no torrents active. She bought the machine from her previous company (after that shut down).

 

2. System restore is enabled on the infected machine.

 

3. XP Pro version 2002 SP 3 refers. Celeron CPU 430 @ 1.73 GHz 1.49 GB RAM. (So I ran the 32 bit version of Rogue Killer.)

 

4. The killer found problems (and as instructed I have not changed anything in response).  The log is attached.

 

I did not see any new Malwarebytes IP warnings during the above action.

 

As an aside - what I did do just after my initial post was to change the machine's password as a precautionary measure, I did nothing else.

 

I hope this helps.

RKreport0_S_12222013_193950.txt

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OK..lets run some scans:

First.....

Please read the directions carefully so you don't end up deleting something that is good!!

If in doubt about an entry....please ask or choose Skip!!!!

Don't Delete anything unless instructed to!

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

If a suspicious object is detected, the default action will be Skip, click on Continue

Please note that TDSSKiller can be run in safe mode if needed.

Please download the latest version of TDSSKiller from HERE and save it to your Desktop.

  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.

    image000q.png

  • Put a checkmark beside loaded modules.

    2012081514h0118.png

  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.

    clip.jpg

  • Click the Start Scan button.

    19695967.jpg

  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.

    67776163.jpg

    Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

    If in doubt about an entry....please ask or choose Skip

  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.

    Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.

    62117367.jpg

    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here. There may be 3 logs > so post or attach all of them.
  • Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.

Here's a summary of what to do if you would like to print it out:

If in doubt about an entry....please ask or choose Skip

Don't Delete anything unless instructed to!

If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

~~~~~~~~~~~~~~~~~~~~

You can attach the logs if they're too long:

Bottom right corner of this page.

reply1.jpg

New window that comes up.

replyer1.jpg

MrC

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Next:

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please make sure you click download buttons that look similar to this, not "sponsored ad links":

bleep-crop.jpg

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

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Lets clean out any adware/spyware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

Make sure you click on download buttons that look similar to this, not "sponsored ad links":

bleep-crop.jpg

  • Double click on AdwCleaner.exe to run the tool.

    Vista/Windows 7/8 users right-click and select Run As Administrator

  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you may want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted:
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
Then..................

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

Please let me know how computer is running now, MrC

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++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

The result of the Adwcleaner action is in the following log:

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

# AdwCleaner v3.015 - Report created 22/12/2013 at 23:54:29
# Updated 10/12/2013 by Xplode
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
# Username : Belinda - BELINDAWKS
# Running from : C:\Documents and Settings\Belinda.BELINDAWKS\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\Documents and Settings\All Users\Start Menu\Programs\myfree codec
Folder Deleted : C:\Program Files\myfree codec
Folder Deleted : C:\Documents and Settings\belinda.belindaWKS\Application Data\registry mechanic

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\AppID\secman.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\WLXQuickTimeShellExt.DLL
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\EasyGPS_is1
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4D076AB4-7562-427A-B5D2-BD96E19DEE56}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{00000001-4FEF-40D3-B3FA-E0531B897F98}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{5C3B5DAA-0AFF-4808-90FB-0F2F2D760E36}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{64697678-0000-0010-8000-00AA00389B71}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FD501041-8EBE-11CE-8183-00AA00577DA2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}
Key Deleted : HKCU\Software\AVG Secure Search
Key Deleted : HKCU\Software\AVG Security Toolbar
Key Deleted : HKCU\Software\Myfree Codec
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKLM\Software\Myfree Codec
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\MyFreeCodec
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\MyFreeCodec
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{1AE46C09-2AB8-4EE5-88FB-08CD0FF7F2DF}
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\08121C32A9C319F4CB0C11FF059552A4
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\305B09CE8C53A214DB58887F62F25536

***** [ Browsers ] *****

-\\ Internet Explorer v8.0.6001.18702

-\\ Mozilla Firefox v26.0 (en-US)

[ File : C:\Documents and Settings\belinda.belindaWKS\Application Data\Mozilla\Firefox\Profiles\48l43o78.default\prefs.js ]

-\\ Google Chrome v31.0.1650.63

[ File : C:\Documents and Settings\belinda.BELINDAWKS\Local Settings\Application Data\Google\Chrome\User Data\Default\preferences ]

*************************

AdwCleaner[R0].txt - [3711 octets] - [22/12/2013 23:36:02]
AdwCleaner[s0].txt - [3702 octets] - [22/12/2013 23:54:29]

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [3762 octets] ##########

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Malwarebytes log follows (no malicious items detected)

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Malwarebytes Anti-Malware (PRO) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.12.22.04

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Belinda :: BELINDAWKS [administrator]

Protection: Enabled

12/23/2013 12:09:06 AM
mbam-log-2013-12-23 (00-09-06).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 306644
Time elapsed: 20 minute(s), 45 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Responding to your stability question in the previous posting:

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

I note that drive C: now has a lot more space, that is encouraging..

 

There were no further "system has recovered from a serious problem" type messages or unhandled memory exception events while running the scanning/cleaning processes.

 

I note that an app (that I believed caused problems on my other machine and as loaded when Samsung KIES is linstalled) namely "Myfree CODEC" was indeed identified as a PUP.

 

This XP machine is a slow machine, so I am uncertain if the long bootup time (relatively speaking) and the delays before opening Internet Exporer pages are due to that fact and the machine's lack of RAM, rather than an infection/malfunction.

 

Whle Malwarebytes was running its scan as logged above I again received another one of those "Successfully blocked access to a potentially malicious website: 60.173.11.155    Type incoming" message. That's bad news since that triggered my forum posting.

 

I tried to access the Office 365 web app in Explorer and I still see the following result (I can access that URL on my other machine that is running Windows 8.1):

 

 

Microsoft.Exchange.Clients.Security.LiveTransientHRESULTException: LiveId authentication code has returned error 0x80049234 PP_E_RPS_REASON_POST_TICKET_TIMEWINDOW_EXPIRED, indicating that there's a temporary problem with the remote server. Please check the Application event log for detailed information and retry the operation later. ---> System.Runtime.InteropServices.COMException (0x80049234): Post ticket time window expired. Ticket could be reposted. at Microsoft.Passport.RPS.Native.IRPSHttpAuth.AuthenticateRawHttp(String siteName, String httpVerb, String path, String QS, String httpVersion, Boolean bHTTPs, String httpHeaders, String httpBody, Object pAuthResultsBag) at Microsoft.Passport.RPS.RPSHttpAuth.Authenticate(String siteName, HttpRequest request, RPSPropBag propBag) at Microsoft.Exchange.Clients.Security.LiveIdAuthentication.Authenticate(HttpContext httpContext, String siteName, String[] memberNameIgnorePrefixes, String& puid, String& orgIdPuid, String& cid, String& membername, UInt32& issueTime, String& responseHeaders, RPSTicket& rpsTicket, Boolean& hasAcceptedAccrual, UInt32& rpsAuthState, Boolean& isConsumerIdentity) --- End of inner exception stack trace --- at Microsoft.Exchange.Clients.Security.LiveIdErrorHandler.ThrowRPSException(COMException e) at Microsoft.Exchange.Clients.Security.LiveIdAuthentication.Authenticate(HttpContext httpContext, String siteName, String[] memberNameIgnorePrefixes, String& puid, String& orgIdPuid, String& cid, String& membername, UInt32& issueTime, String& responseHeaders, RPSTicket& rpsTicket, Boolean& hasAcceptedAccrual, UInt32& rpsAuthState, Boolean& isConsumerIdentity) at Microsoft.Exchange.Clients.Security.LiveIdAuthenticationModule.OnAuthenticateRequest(Object source, EventArgs e)

 

Should I remove any of the cleanup tools/scanners that are currently still on the XP machine's desktop, are there other actions that you recommend that might be having a residual effect? In the meantime I have AVG and Malwarebytes active at this time.

 

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Some info on IP blocking:

The Website/IP Blocking is a good feature of Malwarebytes, but when it does its job....people think they're infected. Sometimes this is true, but we checked the system and I don't see any malware on the system.

My protection logs have similar notifications.

I have my notifications (only) turned off, that setting is under the "Protection Tab" in Malwarebytes.

If you would like to contact Malwarebytes about the problem, here's your options:

http://forums.malwarebytes.org/index.php?showtopic=119858

Here's some more information on IP Blocking by Malwarebytes:

IP blocks can indicate a number of things:

  • They could indicate that MBAM is doing its job of blocking bad content on websites.
  • In some cases the blocks are a false positive.
  • However, they can also be a sign of infection, especially if the blocks are outgoing and they occur when no browsers are open.
--> There is more information about the IP blocking module in the FAQ - Section G (and in the Helpdesk topics HERE and HERE).

They include instructions on how to set MBAM to ignore a particular IP, if you wish to do so.

They also contain instructions on how to determine what process might be trying to make the connections.

You may also research the IP in question at www.ip-lookup.net or a similar site.

On the other hand, if you think the IP blocks might be a false positive, then please read this sticky topic before starting a new topic in the False Positives forum.

Alternatively, if you think you might be infected, based on the IP blocks and/or other suspicious computer behavior, then please read the following for the available options to have a malware expert assist you with cleaning process Available Assistance For Possibly Infected Computers.

Some more reading:

http://forums.malwarebytes.org//index.php?showtopic=21076&st=0#entry107310

----------------------------------------------------------------

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • If you get Unsupported operating system. Aborting now, just reboot and try again.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!
MrC
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++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Security Check log

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Results of screen317's Security Check version 0.99.77 
 Windows XP Service Pack 3 x86  
 Internet Explorer 8 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
AVG AntiVirus Free Edition 2014     
Lavasoft Ad-Watch Live! Anti-Virus  
Microsoft Security Essentials       
 Antivirus up to date! (On Access scanning disabled!)
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300 
 Java 6 Update 17 
 Java version out of Date!
 Adobe Flash Player  11.9.900.170 
 Adobe Reader 9 
 Adobe Reader XI 
 Mozilla Firefox (26.0)
 Google Chrome 31.0.1650.57 
 Google Chrome 31.0.1650.63 
````````Process Check: objlist.exe by Laurent```````` 
 Malwarebytes Anti-Malware mbamservice.exe 
 Malwarebytes Anti-Malware mbamgui.exe 
 AVG avgwdsvc.exe
 AVG avgrsx.exe
 AVG avgnsx.exe
 AVG avgemc.exe
 Malwarebytes' Anti-Malware mbamscheduler.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:: 13% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````
 

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Follow-on comments

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

I will study the information you have provided on the IP blocking issue when I am more awake, thanks for that.

 

I did investigate where the IP addresses originated and I discovered that they came from the Netherlands and China. The Netherlands has some interesting spamming history that I dug up in the process.

 

It is very possible that Malwarebytes is doing its job as required, I will investigate further in due course. Maybe the inability to log into Office 365 is coincidental, I will research that in due course as well. (FYI - while typing this I received another one of those IP blocks, this time starting with IP 80.).

 

Shout when ready as regards the residual cleaning, thanks for your patience.

 

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Out dated programs on the system are vulnerable to malware.
Please update or uninstall them:


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Java™ 6 Update 17 <-----please uninstall from your add/remove programs
Java version out of Date! <-------Download and install the latest version (Java™ 7 Update 45) from Here. Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter.
This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall or download and run the uninstaller)

---------------------------------

Please download OTC to your desktop. (This will clean up most of the tools and logs)
http://oldtimer.geekstogo.com/OTC.exe

Double-click OTC to run it. (Vista and up users, please right click on OTC and select "Run as an Administrator")
Click on the CleanUp! button and follow the prompts.
(If you get a warning from your firewall or other security programs regarding OTC attempting to contact the Internet, please allow the connection.)
You will be asked to reboot the machine to finish the Cleanup process, choose Yes.
After the reboot all the tools we used should be gone.
Note: Some more recently created tools may not yet be removed by OTC. Feel free to manually delete any tools it leaves behind.

Any other programs or logs you can manually delete. (right click.....Delete)
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST folder, FRST-OlderVersion folder, MBAR folder, etc....AdwCleaner > just run the program and click uninstall.

Note:
If you used FRST and can't delete the quarantine folder:
Download the fixlist.txt to the same folder as FRST.exe.
Run FRST.exe and click Fix only once and wait
That will delete the quarantine folder created by FRST.
The rest you can manually delete.

-------------------------------

Any questions...please post back.
If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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