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viruses/malware on laptop just acquired


mjjr

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sorry,..

the previous owner did have a dual boot system in place. he rmoved it, but when it boots up, I get a less than 1/2 sec blip of the dual oot screen and then it boots with win7. quit annoying.

I took a look at the advance system settings of startup and recovery, and it only shows win7 as the boot with system startup all unchecked.

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We need to remove FRST,  first it is very important to deal with its own Quarantine folder by using FRST itself..

 

OK, we continue:

 

Delete any fixlist.txt file previously used, continue:

 

Download attached fixlist.txt file and save it to the Desktop, or the folder you saved FRST into.

NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

 

Run FRST and press the Fix button just once and wait.

The tool will make a log on the Desktop (Fixlog.txt). That will confirm the removal action, delete if successful. 

 

Next,

 

Delete FRST.exe from your Desktop or the folder it was saved to, navigate to and delete its folder C:\FRST

 

Next,

 

Download "Delfix by Xplode" and save it to your desktop.

 

Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator

 

Make Sure the following items are checked:

 


  •    
  • Activate UAC
       
  • Remove disinfection tools
       
  • Create registry backup
       
  • Purge System Restore
       
  • Reset system settings

 

Now click on "Run" and wait patiently until the tool has completed.

 

The tool will create a log when it has completed. We don't need you to post this.

 

Part of the routine will be to create a registry back up with ERUNT,  the back up will be created here:

 

C:\Windows\ERUNT

 

When all is known to be well with your system you can delete that back up folder unless you want to keep it....

 

Let me know if there are any remaining issues or concerns....

 

Read the following link to fully understand PC security and best practices, you may find it useful....

 

http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry2316629

 

Kevin

 

 

fixlist.txt

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  • Root Admin

Glad we could help. :)

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