Windows 7 Black Screen

[Lexasaurus]

My Windows 7 will just show a black screen when starting up, I have tried to boot it into safe mode but a white cursor line appears at the top and it won't do anything else. I saw a previous post and tried to create a repair disk to get started, but I just realized that the computer I'm trying to create the disk with is a Windows 8 computer, and I'm trying to repair a Windows 7 computer. Is there any way to create one for Windows 7 with a Windows 8 computer? There's also the problem of not knowing which version of Windows is on the other computer, 32 or 64-bit.

[MrCharlie]

Welcome to the forum, see if you can do this:

• Please download Farbar Recovery Scan Tool and save it to a flash drive.

  Please make sure you click download buttons that look like this, not "sponsored ad links":

  

  Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

  Plug the flash drive into the infected PC.

• If you are using Windows 8 consult How to use the Windows 8 System Recovery Environment Command Prompt to enter System Recovery Command prompt.

  If you are using Vista or Windows 7 enter System Recovery Options.

  To enter System Recovery Options from the Advanced Boot Options:

  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
  Note: In case you can not enter System Recovery Options by using F8 method, you can use Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used.

  To make a repair disk on Windows 7 consult: http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

  To enter System Recovery Options by using Windows installation disc:

  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
• On the System Recovery Options menu you will get the following options:
  • • Startup Repair

      System Restore

      Windows Complete PC Restore

      Windows Memory Diagnostic Tool

      Command Prompt

      Select Command Prompt

      Once in the Command Prompt:

  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter

    Note: Replace letter e with the drive letter of your flash drive.

  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

MrC

[Lexasaurus]

I tried pressing F8 repeatedly before, but that wouldn't work. I can use F12 and F2 to access the BIOS but there's no option to repair. I should be able to get ahold of a Windows 7 computer sometime next week, so perhaps I'll wait until then and create a repair disk from there. Is there any way we can keep this topic open until I get that computer?

[MrCharlie]

OK, I'll keep it open....MrC

 

Don't Close!

 

[Lexasaurus]

Thank you!

[AdvancedSetup]

Are you still with us?

[LDTate]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!