kevinf80 Posted December 3, 2013 ID:760173 Share Posted December 3, 2013 Do hard reset and re-boot, does desktop return? Link to post Share on other sites More sharing options...
Lunatic Posted December 3, 2013 Author ID:760176 Share Posted December 3, 2013 if I do ctrl+alt+del to get to task manager. I will reboot again. Link to post Share on other sites More sharing options...
Lunatic Posted December 3, 2013 Author ID:760179 Share Posted December 3, 2013 Reboot success Link to post Share on other sites More sharing options...
kevinf80 Posted December 3, 2013 ID:760185 Share Posted December 3, 2013 Run OTM, copy paste the following from the codebox into the "Paste Instructions for Items to be Moved" window (under the yellow bar):Files%userprofile%\desktop\IObit\GBV3contextmenu.dll%userprofile%\desktop\IObitSelect red button. Post that log Link to post Share on other sites More sharing options...
Lunatic Posted December 3, 2013 Author ID:760191 Share Posted December 3, 2013 ========== FILES ==========File/Folder C:\Users\Josh\desktop\IObit\GBV3contextmenu.dll not found.C:\Users\Josh\desktop\IObit\Game Booster folder moved successfully.C:\Users\Josh\desktop\IObit folder moved successfully. OTM by OldTimer - Version 3.1.21.0 log created on 12022013_185125 Link to post Share on other sites More sharing options...
kevinf80 Posted December 3, 2013 ID:760194 Share Posted December 3, 2013 What is the status now, any remaining issues/concerns? Its 1 am local time for me, sleepy time me thinks.... Link to post Share on other sites More sharing options...
Lunatic Posted December 3, 2013 Author ID:760203 Share Posted December 3, 2013 Ok buddy thanks for your helpgo to bed, tomorrow is another day! Do you see anything else I should be concerned with?Any kind of checks I can run to make sure everything is gone? Link to post Share on other sites More sharing options...
kevinf80 Posted December 3, 2013 ID:760216 Share Posted December 3, 2013 Your system should be clean after the last fixes were completed, next process really depends on you, what is the status of your system, are there any remaining issues or concerns.... Re-run Malwarebytes, select FULL scan. kill anything it finds and post the log... Also this to check security, status of Java, Adobe etc... Download Security Check by screen317 from either of the following: http://screen317.spywareinfoforum.org/SecurityCheck.exe or http://screen317.changelog.fr/SecurityCheck.exeSave it to your Desktop. (If your security alerts either accept the alert, or turn the security off while Secuirity Check runs)Double click SecurityCheck.exe (Vista or Windows 7 users right click and select "Run as Administrator") and follow the onscreen instructions inside of the black box. Press any key when asked.A Notepad document should open automatically called checkup.txt; please post the contents of that document. Post hose logs, i`ll catch up later..... Cheers, Kevin... Link to post Share on other sites More sharing options...
Lunatic Posted December 3, 2013 Author ID:760515 Share Posted December 3, 2013 Results of screen317's Security Check version 0.99.77 Windows 7 Service Pack 1 x64 (UAC is enabled) Internet Explorer 10 Out of date! ``````````````Antivirus/Firewall Check:`````````````` Windows Firewall Enabled! AVG AntiVirus Free Edition 2014 Antivirus out of date! `````````Anti-malware/Other Utilities Check:````````` Malwarebytes Anti-Malware version 1.75.0.1300 Java 7 Update 45 Adobe Flash Player 11.9.900.117 Mozilla Firefox (4.0.1) Google Chrome 31.0.1650.57 ````````Process Check: objlist.exe by Laurent```````` Malwarebytes Anti-Malware mbamservice.exe Malwarebytes Anti-Malware mbamgui.exe AVG avgwdsvc.exe Malwarebytes' Anti-Malware mbamscheduler.exe `````````````````System Health check````````````````` Total Fragmentation on Drive C: 0% ````````````````````End of Log`````````````````````` Link to post Share on other sites More sharing options...
Lunatic Posted December 3, 2013 Author ID:760520 Share Posted December 3, 2013 I'm still getting the same error I was getting from the start. Can I ask is using my recovery disk that I made when I bought the computer something that will clean this mess up? I read on windows 7 forums that was the only way people could get the error to go away. Any ideas/suggestions? Link to post Share on other sites More sharing options...
kevinf80 Posted December 4, 2013 ID:760538 Share Posted December 4, 2013 The issue you refer to is Windows Updates, is that correct. Run the following :- Download Farbar Service Scanner from here: http://www.bleepingcomputer.com/download/farbar-service-scanner/dl/62/ and run it on the computer with the issue.Make sure the following options are checked: Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows Defender Press "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Link to post Share on other sites More sharing options...
Lunatic Posted December 4, 2013 Author ID:760568 Share Posted December 4, 2013 Kevin, thanks for all your help, I finally just gave up and backed up my important stuff and did a complete restore. I really appreciate your time and effort, but after doing a bunch of research over the last few days, the only way people were fixing this issue was a factory restore. That and my wife complaining at me over the last week while I've been trying to get this fixed. She was afraid even after all of this some things might still be on the computer. Since I have bank info, and multiple computers connected on a network, I had to wipe it clean.Thanks again for all your time and effort! I appreciate it a ton. Once I get my paypal passwords changed I will shoot you a little money! Link to post Share on other sites More sharing options...
kevinf80 Posted December 4, 2013 ID:760625 Share Posted December 4, 2013 Thank you for the update, a fresh install is probably the route i`d have taken myself... Take care, Kevin Link to post Share on other sites More sharing options...
Maurice Naggar Posted December 7, 2013 ID:761692 Share Posted December 7, 2013 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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