I Might Have A Rootkit...?

tree_fu_go · November 16, 2013

Hello,

I am worried that I might have a infection, specificly a rootkit infection.

Soo I... clicked on a link in an email... (I know.. I know... :/ ) I thought I could trust... then Avast Free Antivirus alerted me something about a rootkit and stuff I cant remember at all or what it said exactly..

So then Avast told me it needs to restart to finish up the cleaning process..? So I did. Then it did a Boot-Time Scan before it booted up. It detected nothing.

So far, I've scanned the computer with:

Avast Antivirus - Boot-Time Scan

Avast Antivirus - Normal Full Scan (With highest sensitivity and most thorough settings)

Malwarebytes Anti-Malware - Full Scan

SUPERAntiSpyware - Full Scan

And they all didn't detect anything.

So Im not sure. Maybe Avast got rid of whatever it was before it got through..?

BUT when I went through the scan logs of Avast it found 2 viruses which weren't treated a few days before this happened. They are 2 of the same file:

File Name:

C:\Users\michelle\AppData\Local\Microsoft\Windows Live Mail\Bigpond (mi 3a8\Inbox\64483DE2-000000D6.eml|>PastedGraphic-1.tiff#646407370

Status:

Threat: TIFF:CVE-2013-3906 [Expl]

Severity:

High

Whats funny is, when I tried to move to chest, it didn't work and said: Error: Access is denied (5) for both files. I tried deleting them and it worked though.

Also, there is this file in the Avast Virus Chest that was transfered there on the say this happened so it could have something to do with all this:

Name:

IDriverT.exe

File Name:

C:\Program Files (x86)\Common Files\InstallShield\Driver\Intel 32

Virus:

Win32:Rootkit-gen[Rtk]

Anyway, now I'm paranoid that, even though Avast might've blocked it all, something else might've gotten onto the computer at the same time?

I appreciate any help!

Thanks

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 9.0.8112.16457

Run by michelle at 20:12:59 on 2013-11-16

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.61.1033.18.6072.3792 [GMT 8:00]

.

AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}

SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Program Files\AVAST Software\Avast\AvastSvc.exe

C:\Program Files\NVIDIA Corporation\Display\NvXDSync.exe

C:\Windows\system32\nvvsvc.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files (x86)\Sierra Wireless Inc\Common\SwiCardDetect64.exe

C:\windows\system32\ThpSrv.exe

C:\windows\system32\TODDSrv.exe

C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\System32\ThpSrv.exe

C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe

C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe

C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE

C:\Program Files\AVAST Software\Avast\AvastUI.exe

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

C:\Program Files (x86)\Telstra\Mobile Broadband Manager\TelstraUCM.exe

C:\Windows\system32\taskeng.exe

C:\Program Files (x86)\TOSHIBA\ConfigFree\NDSTray.exe

C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSwMgr.exe

C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe

C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe

C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe

C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

C:\Windows\system32\wuauclt.exe

C:\windows\system32\msfeedssync.exe

C:\Windows\SysWOW64\ctfmon.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL

BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\Toshiba\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll

uRun: [sUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui

mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [bigPondWirelessBroadbandCM] "C:\Program Files (x86)\Telstra\Mobile Broadband Manager\TelstraUCM.exe" -tsr

uPolicies-Explorer: NoDriveTypeAutoRun = dword:145

uPolicies-Explorer: NoDrives = dword:0

mPolicies-Explorer: NoDrives = dword:0

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~4\Office14\ONBttnIE.dll/105

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

TCP: NameServer = 10.0.0.138

TCP: Interfaces\{29CF25C7-69A9-4E90-BEDA-04B0826B25EC} : DHCPNameServer = 10.0.0.138

TCP: Interfaces\{29CF25C7-69A9-4E90-BEDA-04B0826B25EC}\44168747562746574656723702E4564777F627B6 : DHCPNameServer = 192.168.2.1

TCP: Interfaces\{8A2ADB1D-014E-4CA8-B4DD-D706458CBAA9} : DHCPNameServer = 10.4.182.22 10.4.81.105

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL

x64-Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe

x64-Run: [ThpSrv] C:\Windows\System32\thpsrv /logon

x64-Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe

x64-Run: [TosReelTimeMonitor] C:\Program Files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe

x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe

x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s

x64-Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /FORPCEE3

x64-Run: [HSON] C:\Program Files (x86)\TOSHIBA\TBS\HSON.exe

x64-Run: [HDMICtrlMan] C:\Program Files (x86)\TOSHIBA\HDMICtrlMan\HDMICtrlMan.exe

x64-Run: [00TCrdMain] C:\Program Files (x86)\TOSHIBA\FlashCards\TCrdMain.exe

x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\michelle\AppData\Roaming\Mozilla\Firefox\Profiles\pb73dy6u.default\

FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPAUTHZ.DLL

FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL

FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll

FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\Users\michelle\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_117.dll

.

============= SERVICES / DRIVERS ===============

.

R0 Thpdrv;TOSHIBA HDD Protection Driver;C:\Windows\System32\drivers\thpdrv.sys [2009-6-30 34880]

R0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;C:\Windows\System32\drivers\Thpevm.sys [2009-6-30 14784]

R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\Windows\System32\drivers\tos_sps64.sys [2011-3-26 482384]

R1 aswKbd;aswKbd;C:\Windows\System32\drivers\aswKbd.sys [2012-11-28 21136]

R1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2011-11-29 984144]

R1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2011-11-29 370288]

R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-23 14928]

R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-13 12368]

R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2012-7-12 140672]

R2 aswFsBlk;aswFsBlk;C:\Windows\System32\drivers\aswFsBlk.sys [2011-11-29 25232]

R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2011-11-29 71600]

R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2012-11-13 44808]

R2 cfWiMAXService;ConfigFree WiMAX Service;C:\Program Files (x86)\Toshiba\ConfigFree\CFIWmxSvcs64.exe [2010-1-29 249200]

R2 ConfigFree Service;ConfigFree Service;C:\Program Files (x86)\Toshiba\ConfigFree\CFSvcs.exe [2009-3-11 46448]

R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-3-26 13336]

R2 regi;regi;C:\Windows\System32\drivers\regi.sys [2011-3-26 14112]

R2 rimspci;rimspci;C:\Windows\System32\drivers\rimspe64.sys [2011-3-26 60416]

R2 risdpcie;risdpcie;C:\Windows\System32\drivers\risdpe64.sys [2011-3-26 80384]

R2 rixdpcie;rixdpcie;C:\Windows\System32\drivers\rixdpe64.sys [2011-4-26 53760]

R2 SwiCardDetectSvc;Sierra Wireless Card Detection Service;C:\Program Files (x86)\Sierra Wireless Inc\Common\SwiCardDetect64.exe [2011-6-24 317296]

R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\Windows\System32\drivers\TVALZFL.sys [2009-6-20 14472]

R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-3-26 2320920]

R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2011-3-26 56344]

R3 hidshim;Service for HID-KMDF Shim layer;C:\Windows\System32\drivers\hidshim.sys [2009-9-1 6656]

R3 nuvotonhidcir;Nuvoton HID CIR Receiver;C:\Windows\System32\drivers\nuvotonhidcir.sys [2009-9-1 26624]

R3 nuvotonir;Nuvoton CIR Transceiver;C:\Windows\System32\drivers\nuvotonir.sys [2009-9-1 68096]

R3 PGEffect;Pangu effect driver;C:\Windows\System32\drivers\PGEffect.sys [2011-3-26 35008]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-3-26 291328]

R3 rtl8192se;Realtek Wireless LAN 802.11n PCI-E NIC NT Driver;C:\Windows\System32\drivers\rtl8192se.sys [2011-3-26 1110560]

R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-2-6 137560]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S3 massfilter;ZTE Mass Storage Filter Driver;C:\Windows\System32\drivers\massfilter.sys [2010-7-16 9216]

S3 massfilter_lte;LTE Device Mass Storage Filter Driver;C:\Windows\System32\drivers\massfilter_LTE.sys [2011-10-4 18456]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-6-7 59392]

S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2011-2-18 51712]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-3-26 1255736]

S3 zgdcat;ZTE Datacard AT Port;C:\Windows\System32\drivers\zgdcat.sys [2013-8-13 130200]

S3 zgdcdiag;ZTE Datacard Diagnostics Port;C:\Windows\System32\drivers\zgdcdiag.sys [2013-8-13 130200]

S3 zgdcmdm;ZTE Datacard Modem;C:\Windows\System32\drivers\zgdcmdm.sys [2013-8-13 130200]

S3 zgdcnet;ZTE Datacard Network Adapter;C:\Windows\System32\drivers\zgdcnet.sys [2013-8-13 169496]

S4 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2010-9-14 353384]

S4 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\TOSHIBA\TECO\TecoService.exe [2010-7-29 267192]

S4 TPCHSrv;TPCH Service;C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe [2010-7-23 822192]

.

=============== Created Last 30 ================

.

==================== Find3M ====================

.

2013-10-10 02:55:51 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-10-10 02:55:50 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

.

============= FINISH: 20:13:28.62 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume2

Install Date: 25/03/2011 4:06:33 PM

System Uptime: 16/11/2013 4:51:39 PM (4 hours ago)

.

Motherboard: TOSHIBA | | Portable PC

Processor: Intel® Core i7 CPU Q 740 @ 1.73GHz | rPGA988A Socket | 919/mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 686 GiB total, 591.907 GiB free.

D: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP703: 2/11/2013 4:41:40 AM - Windows Update

RP704: 3/11/2013 11:21:03 AM - Windows Update

RP705: 4/11/2013 12:09:20 PM - Windows Update

RP706: 5/11/2013 7:47:00 AM - Windows Update

RP707: 6/11/2013 3:00:11 AM - Windows Update

RP708: 7/11/2013 3:19:08 AM - Windows Update

RP709: 8/11/2013 11:02:12 AM - Windows Update

RP710: 9/11/2013 3:00:11 AM - Windows Update

RP711: 10/11/2013 3:00:11 AM - Windows Update

RP712: 11/11/2013 4:15:32 AM - Windows Update

RP713: 12/11/2013 1:54:13 PM - Windows Update

RP714: 13/11/2013 3:40:58 AM - Windows Update

RP715: 14/11/2013 3:00:11 AM - Windows Update

RP716: 15/11/2013 4:57:12 AM - Windows Update

RP717: 15/11/2013 2:08:54 PM - Windows Update

RP718: 15/11/2013 10:37:15 PM - Windows Update

.

==== Installed Programs ======================

.

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader XI (11.0.05)

Amazon Kindle For PC v1.1

Apple Application Support

Apple Mobile Device Support

Apple Software Update

avast! Free Antivirus

Barbie as The Island Princess

BigPond Broadband ADSL

Bluetooth Stack for Windows by Toshiba

Bonjour

BookSmart® 3.3.1 3.3.1

Canon MP Navigator 3.0

Canon MP160

Corel WinDVD

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Direct DiscRecorder

Disneys Digital Coloring Book Featuring Toy Story 2

DVD MovieFactory for TOSHIBA

e-tax 2011

e-tax 2012

EA Download Manager

Fashion Toolbox Unregistered Trial Version

GIMP 2.8.2

HDMI Control Manager

HP Deskjet 3520 series Basic Device Software

Intel® Control Center

Intel® Management Engine Components

Intel® Rapid Storage Technology

iTunes

JumpStart Explorers

JumpStart Spanish

Junk Mail filter update

LEGO Digital Designer

Malwarebytes Anti-Malware version 1.75.0.1300

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Choice Guard

Microsoft Office 2010

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Home and Business 2010

Microsoft Office Office 64-bit Components 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared 64-bit MUI (English) 2010

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Single Image 2010

Microsoft Office Word MUI (English) 2010

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Mobile Broadband Manager

Mozilla Firefox 25.0 (x86 en-US)

Mozilla Maintenance Service

MSVCRT

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Nuvoton CIR Device Drivers

NVIDIA 3D Vision Driver 260.64

NVIDIA Control Panel 260.64

NVIDIA Drivers

NVIDIA Graphics Driver 260.64

NVIDIA Install Application

NVIDIA PhysX

NVIDIA PhysX System Software 9.10.0224

NVIDIA Stereoscopic 3D Driver

Origin

PlayReady PC Runtime amd64

QuickTime

Realtek Ethernet Controller Driver For Windows Vista and Later

Realtek High Definition Audio Driver

Realtek WLAN Driver

RICOH R5U230 Media Driver ver.2.09.03.01

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition

Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition

Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition

Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition

SpongeBob SquarePants Employee of the Month

SPORE™

SUPERAntiSpyware

Synaptics Pointing Device Driver

Telstra Mobile Broadband Manager

TOSHIBA Assist

TOSHIBA Bulletin Board

TOSHIBA ConfigFree

TOSHIBA Disc Creator

TOSHIBA eco Utility

TOSHIBA Face Recognition

TOSHIBA HDD Protection

TOSHIBA HDD/SSD Alert

TOSHIBA Media Controller

TOSHIBA Media Controller Plug-in

TOSHIBA PC Health Monitor

TOSHIBA Recovery Media Creator

TOSHIBA ReelTime

TOSHIBA Remote Control Manager

TOSHIBA Sleep Utility

TOSHIBA Speech System Applications

TOSHIBA Speech System SR Engine(U.S.) Version1.0

TOSHIBA Speech System TTS Engine(U.S.) Version1.0

TOSHIBA Value Added Package

TOSHIBA VIDEO PLAYER

TOSHIBA Web Camera Application

Unity Web Player

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2473228)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2010 (KB2494150)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2687277) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition

Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition

Windows Driver Package - Atheros Communications Inc. (arusb_lhx) Net (09/25/2008 3.1.0.101)

Windows Driver Package - NETGEAR Inc. (RTL8187) Net (12/01/2006 6.1258.1201.2006)

Windows Driver Package - Thomson (USB_RNDIS) Net (02/15/2007 2.0.0.0)

Windows Live Call

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Mail

Windows Live Messenger

Windows Live Movie Maker

Windows Live Photo Gallery

Windows Live Sync

Windows Live Upload Tool

Windows Live Writer

Zoo Animals

ZTE LTE Device USB Driver

.

==== Event Viewer Messages From Past Week ========

.

16/11/2013 8:10:56 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

16/11/2013 4:37:52 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}

15/11/2013 10:37:48 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070005: Security Update for Windows 7 for x64-based Systems (KB2676562).

13/11/2013 4:51:42 AM, Error: Service Control Manager [7006] - The ScRegSetValueExW call failed for ImagePath with the following error: Access is denied.

.

==== End Of File ===========================

--------------------------------------------------------------

Windows 7, 64-bit, Avast Free Antivirus

MrCharlie · November 16, 2013

Welcome to the forum.

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Which system am I using?

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes and use the default font)

General P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.
Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
2. If you have illegal/cracked software, cracks, keygens, custom (Adobe) host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.
Failure to remove such software will result in your topic being closed and no further assistance being provided.

MrC

Note:

Please read all of my instructions completely including these.

Make sure system restore is turned on and running

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

tree_fu_go · November 16, 2013

Thank you for replying, and so quickly!

Here is the log:

RogueKiller V8.7.8 _x64_ [Nov 14 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.adlice.com/forum/

Website : http://www.adlice.com/softwares/roguekiller/

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : michelle [Admin rights]

Mode : Scan -- Date : 11/16/2013 21:56:25

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 5 ¤¤¤

[HJ POL][PUM] HKCU\[...]\System : DisableRegistryTools (0) -> FOUND

[HJ POL][PUM] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND

[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : DisableRegistryTools (0) -> FOUND

[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> %SystemRoot%\System32\drivers\etc\hosts

127.0.0.1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) TOSHIBA MK7559GSXP +++++

--- User ---

[MBR] 45f2c5a2661d89b5f41418038f50ee56

[bSP] b7970fcac872dc62b02fb5ea5107fd9f : Windows Vista MBR Code

Partition table:

0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 3074048 | Size: 702812 Mo

2 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 1442433024 | Size: 11091 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[0]_S_11162013_215625.txt >>

MrCharlie · November 16, 2013

Not much showing, lets run some scans.

Download Malwarebytes Anti-Rootkit from HERE

Unzip the contents to a folder in a convenient location.
Open the folder where the contents were unzipped and run mbar.exe
Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
Click on the Cleanup button to remove any threats and reboot if prompted to do so.
Wait while the system shuts down and the cleanup process is performed.
Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt

To attach a log if needed:

Bottom right corner of this page.

New window that comes up.

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot. It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Verify that they are now functioning normally.

MrC

tree_fu_go · November 16, 2013

Okay, Malwarebytes Anti-Rootkit finished scanning. It didn't find anything so I guess theres no log to post?

Thank you for helping me so far but I have to go right now, but I will be back tomorrow to continue doing anything else that is needed.

Thanks, see ya.

MrCharlie · November 16, 2013

There should be logs inside the MBAR folder.

Next......

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please make sure you click download buttons that look like this, not "sponsored ad links":

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

tree_fu_go · November 17, 2013

Hello, I'm back!

I had another look and I found the scan log, but theres also one called: System Log. I posted that one too just in case.

Malwarebytes Anti-Rootkit BETA 1.07.0.1007

www.malwarebytes.org

Database version: v2013.11.16.03

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

michelle :: MICHELLE-PC [administrator]

16/11/2013 10:06:20 PM

mbar-log-2013-11-16 (22-06-20).txt

Scan type: Quick scan

Scan options disabled:

Objects scanned: 239633

Time elapsed: 24 minute(s), 55 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

Physical Sectors Detected: 0

(No malicious items detected)

(end)

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.07.0.1007

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 9.0.8112.16421

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED

CPU speed: 1.729000 GHz

Memory total: 6367399936, free: 3785261056

Downloaded database version: v2013.11.16.03

Downloaded database version: v2013.10.11.02

=======================================

Initializing...

------------ Kernel report ------------

11/16/2013 22:06:17

------------ Loaded modules -----------

\SystemRoot\system32\ntoskrnl.exe

\SystemRoot\system32\hal.dll

\SystemRoot\system32\kdcom.dll

\SystemRoot\system32\mcupdate_GenuineIntel.dll

\SystemRoot\system32\PSHED.dll

\SystemRoot\system32\CLFS.SYS

\SystemRoot\system32\CI.dll

\SystemRoot\system32\drivers\Wdf01000.sys

\SystemRoot\system32\drivers\WDFLDR.SYS

\SystemRoot\system32\drivers\ACPI.sys

\SystemRoot\system32\drivers\WMILIB.SYS

\SystemRoot\system32\drivers\msisadrv.sys

\SystemRoot\system32\drivers\pci.sys

\SystemRoot\system32\drivers\vdrvroot.sys

\SystemRoot\System32\drivers\partmgr.sys

\SystemRoot\system32\DRIVERS\compbatt.sys

\SystemRoot\system32\DRIVERS\BATTC.SYS

\SystemRoot\system32\drivers\volmgr.sys

\SystemRoot\System32\drivers\volmgrx.sys

\SystemRoot\System32\drivers\mountmgr.sys

\SystemRoot\system32\drivers\iaStor.sys

\SystemRoot\system32\drivers\atapi.sys

\SystemRoot\system32\drivers\ataport.SYS

\SystemRoot\system32\drivers\msahci.sys

\SystemRoot\system32\drivers\PCIIDEX.SYS

\SystemRoot\system32\drivers\amdxata.sys

\SystemRoot\system32\drivers\fltmgr.sys

\SystemRoot\system32\drivers\fileinfo.sys

\SystemRoot\System32\Drivers\Ntfs.sys

\SystemRoot\System32\Drivers\msrpc.sys

\SystemRoot\System32\Drivers\ksecdd.sys

\SystemRoot\System32\Drivers\cng.sys

\SystemRoot\System32\drivers\pcw.sys

\SystemRoot\System32\Drivers\Fs_Rec.sys

\SystemRoot\system32\drivers\ndis.sys

\SystemRoot\system32\drivers\NETIO.SYS

\SystemRoot\System32\Drivers\ksecpkg.sys

\SystemRoot\System32\drivers\tcpip.sys

\SystemRoot\System32\drivers\fwpkclnt.sys

\SystemRoot\system32\drivers\volsnap.sys

\SystemRoot\system32\DRIVERS\TVALZ.SYS

\SystemRoot\system32\DRIVERS\tos_sps64.sys

\SystemRoot\system32\DRIVERS\Thpevm.SYS

\SystemRoot\system32\DRIVERS\thpdrv.sys

\SystemRoot\System32\Drivers\spldr.sys

\SystemRoot\System32\drivers\rdyboost.sys

\SystemRoot\System32\Drivers\mup.sys

\SystemRoot\System32\drivers\hwpolicy.sys

\SystemRoot\System32\DRIVERS\fvevol.sys

\SystemRoot\system32\DRIVERS\disk.sys

\SystemRoot\system32\DRIVERS\CLASSPNP.SYS

\SystemRoot\system32\DRIVERS\cdrom.sys

\SystemRoot\System32\Drivers\aswSnx.SYS

\SystemRoot\System32\Drivers\Null.SYS

\SystemRoot\System32\Drivers\Beep.SYS

\SystemRoot\System32\Drivers\aswKbd.SYS

\SystemRoot\System32\drivers\vga.sys

\SystemRoot\System32\drivers\VIDEOPRT.SYS

\SystemRoot\System32\drivers\watchdog.sys

\SystemRoot\System32\DRIVERS\RDPCDD.sys

\SystemRoot\system32\drivers\rdpencdd.sys

\SystemRoot\system32\drivers\rdprefmp.sys

\SystemRoot\System32\Drivers\Msfs.SYS

\SystemRoot\System32\Drivers\Npfs.SYS

\SystemRoot\system32\DRIVERS\tdx.sys

\SystemRoot\system32\DRIVERS\TDI.SYS

\SystemRoot\System32\Drivers\aswTdi.SYS

\SystemRoot\system32\drivers\afd.sys

\SystemRoot\System32\Drivers\aswrdr2.sys

\SystemRoot\System32\DRIVERS\netbt.sys

\SystemRoot\system32\drivers\ws2ifsl.sys

\SystemRoot\system32\DRIVERS\wfplwf.sys

\SystemRoot\system32\DRIVERS\pacer.sys

\SystemRoot\system32\DRIVERS\vwififlt.sys

\SystemRoot\system32\DRIVERS\netbios.sys

\SystemRoot\system32\DRIVERS\wanarp.sys

\SystemRoot\system32\drivers\termdd.sys

\??\C:\Program Files\SUPERAntiSpyware\SASKUTIL64.SYS

\??\C:\Program Files\SUPERAntiSpyware\SASDIFSV64.SYS

\SystemRoot\system32\DRIVERS\rdbss.sys

\SystemRoot\system32\drivers\nsiproxy.sys

\SystemRoot\system32\drivers\mssmbios.sys

\SystemRoot\System32\drivers\discache.sys

\SystemRoot\System32\Drivers\dfsc.sys

\SystemRoot\system32\DRIVERS\blbdrive.sys

\SystemRoot\System32\Drivers\aswSP.SYS

\SystemRoot\system32\DRIVERS\tunnel.sys

\SystemRoot\system32\DRIVERS\intelppm.sys

\SystemRoot\system32\DRIVERS\nvlddmkm.sys

\SystemRoot\system32\DRIVERS\nvBridge.kmd

\SystemRoot\System32\drivers\dxgkrnl.sys

\SystemRoot\System32\drivers\dxgmms1.sys

\SystemRoot\system32\drivers\HDAudBus.sys

\SystemRoot\system32\DRIVERS\HECIx64.sys

\SystemRoot\system32\drivers\usbehci.sys

\SystemRoot\system32\drivers\USBPORT.SYS

\SystemRoot\system32\DRIVERS\risdpe64.sys

\SystemRoot\system32\DRIVERS\rimspe64.sys

\SystemRoot\system32\DRIVERS\rixdpe64.sys

\SystemRoot\system32\DRIVERS\rtl8192se.sys

\SystemRoot\system32\DRIVERS\vwifibus.sys

\SystemRoot\system32\DRIVERS\Rt64win7.sys

\SystemRoot\system32\DRIVERS\nuvotonir.sys

\SystemRoot\system32\DRIVERS\nuvotonhidcir.sys

\SystemRoot\system32\DRIVERS\hidshim.sys

\SystemRoot\system32\DRIVERS\HIDCLASS.SYS

\SystemRoot\system32\DRIVERS\HIDPARSE.SYS

\SystemRoot\system32\drivers\i8042prt.sys

\SystemRoot\system32\DRIVERS\kbdclass.sys

\SystemRoot\system32\DRIVERS\SynTP.sys

\SystemRoot\system32\DRIVERS\USBD.SYS

\SystemRoot\system32\DRIVERS\mouclass.sys

\SystemRoot\system32\DRIVERS\tdcmdpst.sys

\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys

\SystemRoot\system32\DRIVERS\TVALZFL.sys

\SystemRoot\system32\DRIVERS\tosrfec.sys

\SystemRoot\system32\DRIVERS\CmBatt.sys

\SystemRoot\system32\drivers\CompositeBus.sys

\SystemRoot\system32\DRIVERS\AgileVpn.sys

\SystemRoot\system32\DRIVERS\rasl2tp.sys

\SystemRoot\system32\DRIVERS\ndistapi.sys

\SystemRoot\system32\DRIVERS\ndiswan.sys

\SystemRoot\system32\DRIVERS\raspppoe.sys

\SystemRoot\system32\DRIVERS\raspptp.sys

\SystemRoot\system32\DRIVERS\rassstp.sys

\SystemRoot\system32\drivers\swenum.sys

\SystemRoot\system32\drivers\ks.sys

\SystemRoot\system32\DRIVERS\circlass.sys

\SystemRoot\system32\drivers\umbus.sys

\SystemRoot\system32\DRIVERS\usbhub.sys

\SystemRoot\system32\DRIVERS\kbdhid.sys

\SystemRoot\System32\Drivers\NDProxy.SYS

\SystemRoot\system32\drivers\nvhda64v.sys

\SystemRoot\system32\drivers\portcls.sys

\SystemRoot\system32\drivers\drmk.sys

\SystemRoot\system32\drivers\ksthunk.sys

\SystemRoot\system32\drivers\RTKVHD64.sys

\SystemRoot\system32\DRIVERS\hidir.sys

\SystemRoot\system32\DRIVERS\mouhid.sys

\SystemRoot\System32\Drivers\crashdmp.sys

\SystemRoot\System32\Drivers\dump_iaStor.sys

\SystemRoot\System32\Drivers\dump_dumpfve.sys

\SystemRoot\System32\Drivers\dvb7700all.sys

\SystemRoot\System32\Drivers\BdaSup.SYS

\SystemRoot\system32\DRIVERS\usbccgp.sys

\SystemRoot\System32\Drivers\usbvideo.sys

\SystemRoot\system32\DRIVERS\pgeffect.sys

\SystemRoot\system32\DRIVERS\hidusb.sys

\SystemRoot\System32\win32k.sys

\SystemRoot\System32\drivers\Dxapi.sys

\SystemRoot\system32\DRIVERS\monitor.sys

\SystemRoot\System32\TSDDD.dll

\SystemRoot\System32\cdd.dll

\SystemRoot\system32\drivers\luafv.sys

\??\C:\Windows\system32\drivers\aswMonFlt.sys

\SystemRoot\System32\Drivers\aswFsBlk.SYS

\SystemRoot\system32\DRIVERS\lltdio.sys

\SystemRoot\system32\DRIVERS\nwifi.sys

\SystemRoot\system32\DRIVERS\ndisuio.sys

\SystemRoot\system32\DRIVERS\rspndr.sys

\SystemRoot\system32\drivers\HTTP.sys

\SystemRoot\system32\DRIVERS\bowser.sys

\SystemRoot\System32\drivers\mpsdrv.sys

\SystemRoot\system32\DRIVERS\mrxsmb.sys

\SystemRoot\system32\DRIVERS\mrxsmb10.sys

\SystemRoot\system32\DRIVERS\mrxsmb20.sys

\SystemRoot\system32\drivers\peauth.sys

\??\C:\windows\system32\drivers\regi.sys

\SystemRoot\System32\Drivers\secdrv.SYS

\SystemRoot\System32\DRIVERS\srvnet.sys

\SystemRoot\System32\drivers\tcpipreg.sys

\SystemRoot\System32\DRIVERS\srv2.sys

\SystemRoot\System32\DRIVERS\srv.sys

\??\C:\Windows\system32\drivers\mbamchameleon.sys

\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys

\Windows\System32\ntdll.dll

\Windows\System32\smss.exe

\Windows\System32\apisetschema.dll

\Windows\System32\autochk.exe

\Windows\System32\clbcatq.dll

\Windows\System32\ws2_32.dll

\Windows\System32\urlmon.dll

\Windows\System32\ole32.dll

\Windows\System32\msctf.dll

\Windows\System32\user32.dll

\Windows\System32\kernel32.dll

\Windows\System32\rpcrt4.dll

\Windows\System32\shell32.dll

\Windows\System32\lpk.dll

\Windows\System32\usp10.dll

\Windows\System32\Wldap32.dll

\Windows\System32\msvcrt.dll

\Windows\System32\imm32.dll

\Windows\System32\normaliz.dll

\Windows\System32\psapi.dll

\Windows\System32\comdlg32.dll

\Windows\System32\oleaut32.dll

\Windows\System32\advapi32.dll

\Windows\System32\gdi32.dll

\Windows\System32\difxapi.dll

\Windows\System32\nsi.dll

\Windows\System32\setupapi.dll

\Windows\System32\sechost.dll

\Windows\System32\iertutil.dll

\Windows\System32\wininet.dll

\Windows\System32\shlwapi.dll

\Windows\System32\imagehlp.dll

\Windows\System32\comctl32.dll

\Windows\System32\crypt32.dll

\Windows\System32\KernelBase.dll

\Windows\System32\devobj.dll

\Windows\System32\wintrust.dll

\Windows\System32\cfgmgr32.dll

\Windows\System32\msasn1.dll

----------- End -----------

Done!

Upper Device Name: \Device\Harddisk0\DR0

Upper Device Object: 0xfffffa80083b5060

Upper Device Driver Name: \Driver\Disk\

Lower Device Name: \Device\Ide\IAAStorageDevice-1\

Lower Device Object: 0xfffffa8006356050

Lower Device Driver Name: \Driver\iaStor\

Physical Sector Size: 512

Drive: 0, DevicePointer: 0xfffffa80083b5060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

--------- Disk Stack ------

DevicePointer: 0xfffffa80083b5b90, DeviceName: Unknown, DriverName: \Driver\partmgr\

DevicePointer: 0xfffffa80083b5060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

DevicePointer: 0xfffffa8008308710, DeviceName: \Device\THPDRV1\, DriverName: \Driver\Thpdrv\

DevicePointer: 0xfffffa8006353e40, DeviceName: Unknown, DriverName: \Driver\ACPI\

DevicePointer: 0xfffffa8006356050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\

------------ End ----------

Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

Upper DeviceData: 0x0, 0x0, 0x0

Lower DeviceData: 0x0, 0x0, 0x0

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Done!

Drive 0

Scanning MBR on drive 0...

Inspecting partition table:

MBR Signature: 55AA

Disk Signature: F5E84D00

Partition information:

Partition 0 type is Other (0x27)

Partition is NOT ACTIVE.

Partition starts at LBA: 2048 Numsec = 3072000

Partition 1 type is Primary (0x7)

Partition is ACTIVE.

Partition starts at LBA: 3074048 Numsec = 1439358976

Partition file system is NTFS

Partition is bootable

Partition 2 type is HIDDEN (0x17)

Partition is NOT ACTIVE.

Partition starts at LBA: 1442433024 Numsec = 22714368

Partition is not bootable

Hidden partition VBR is not infected.

Partition 3 type is Empty (0x0)

Partition is NOT ACTIVE.

Partition starts at LBA: 0 Numsec = 0

Disk Size: 750156374016 bytes

Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-1465129168-1465149168)...

Done!

Scan finished

=======================================

Removal queue found; removal started

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_i.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\Bootstrap_0_1_3074048_i.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\Bootstrap_0_2_1442433024_i.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_r.mbam...

Removal finished

I shall try Combofix now...

tree_fu_go · November 17, 2013

Combofix scan is done! The only thing is, the Avast icon doesn't show up on the taskbar like it normally does, its still running right? I manually re-enabled the shields again after Combofix was done and it says the shields are working...

Anyway, heres the log:

ComboFix 13-11-16.01 - michelle 17/11/2013 11:53:20.6.8 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.61.1033.18.6072.4539 [GMT 8:00]

Running from: c:\users\michelle\Desktop\ComboFix.exe

AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}

SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\windows\SysWow64\FlashPlayerApp.exe

.

((((((((((((((((((((((((( Files Created from 2013-10-17 to 2013-11-17 )))))))))))))))))))))))))))))))

.

2013-11-17 03:58 . 2013-11-17 03:58 -------- d-----w- c:\users\Public\AppData\Local\temp

2013-11-17 03:58 . 2013-11-17 03:58 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-11-17 03:11 . 2013-11-17 03:11 9310 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\TEXTBOX.JS

2013-11-17 03:11 . 2013-11-17 03:11 8646 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\TILEBOX.JS

2013-11-17 03:11 . 2013-11-17 03:11 8613 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\SAVEDUSER.JS

2013-11-17 03:11 . 2013-11-17 03:11 6429 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\UICORE.JS

2013-11-17 03:11 . 2013-11-17 03:11 63115 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\USERTILE.JS

2013-11-17 03:11 . 2013-11-17 03:11 5927 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\TEXT.JS

2013-11-17 03:11 . 2013-11-17 03:11 4599 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\UIRESOURCE.JS

2013-11-17 03:11 . 2013-11-17 03:11 8288 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\IMAGE.JS

2013-11-17 03:11 . 2013-11-17 03:11 6910 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\NEWUSERCOMM.JS

2013-11-17 03:11 . 2013-11-17 03:11 6208 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\LINK.JS

2013-11-17 03:11 . 2013-11-17 03:11 18541 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\LOCALIZATION.JS

2013-11-17 03:11 . 2013-11-17 03:11 1651 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\QUERYSTRING.JS

2013-11-17 03:10 . 2013-11-17 03:10 8782 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\BUTTON.JS

2013-11-17 03:10 . 2013-11-17 03:10 7271 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\CHECKBOX.JS

2013-11-17 03:10 . 2013-11-17 03:10 51852 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\EXTERNALWRAPPER.JS

2013-11-17 03:10 . 2013-11-17 03:10 23327 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\COMBOBOX.JS

2013-11-17 03:10 . 2013-11-17 03:10 20719 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\DIVWRAPPER.JS

2013-11-16 14:06 . 2013-11-16 14:32 -------- d-----w- c:\programdata\Malwarebytes' Anti-Malware (portable)

2013-11-16 14:06 . 2013-11-16 14:06 116440 ----a-w- c:\windows\system32\drivers\MBAMSwissArmy.sys

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-11-17 03:14 . 2011-04-25 10:59 48648 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup-2\Markup.dll

2013-11-17 03:14 . 2011-05-06 00:51 336208 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight-2\SpotlightResources.dll

2013-11-16 14:05 . 2013-02-22 15:42 91352 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys

2013-10-10 02:55 . 2011-12-19 21:21 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2013-09-17 06:37 . 2011-03-27 07:14 48648 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup\Markup.dll

2013-09-17 06:37 . 2011-03-27 07:13 336208 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2013-11-08 6604568]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"avast"="c:\program files\AVAST Software\Avast\avastUI.exe" [2012-10-30 4297136]

"IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2009-10-02 284696]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]

"BigPondWirelessBroadbandCM"="c:\program files (x86)\Telstra\Mobile Broadband Manager\TelstraUCM.exe" [2011-12-19 6137432]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]

"mixer3"=wdmaud.drv

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]

@=""

.

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]

R3 massfilter;ZTE Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter.sys;c:\windows\SYSNATIVE\drivers\massfilter.sys [x]

R3 massfilter_lte;LTE Device Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter_lte.sys;c:\windows\SYSNATIVE\drivers\massfilter_lte.sys [x]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]

R3 zgdcat;ZTE Datacard AT Port;c:\windows\system32\DRIVERS\zgdcat.sys;c:\windows\SYSNATIVE\DRIVERS\zgdcat.sys [x]

R3 zgdcdiag;ZTE Datacard Diagnostics Port;c:\windows\system32\DRIVERS\zgdcdiag.sys;c:\windows\SYSNATIVE\DRIVERS\zgdcdiag.sys [x]

R3 zgdcmdm;ZTE Datacard Modem;c:\windows\system32\DRIVERS\zgdcmdm.sys;c:\windows\SYSNATIVE\DRIVERS\zgdcmdm.sys [x]

R3 zgdcnet;ZTE Datacard Network Adapter;c:\windows\system32\DRIVERS\zgdcnet.sys;c:\windows\SYSNATIVE\DRIVERS\zgdcnet.sys [x]

R4 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [x]

R4 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\TOSHIBA\TECO\TecoService.exe;c:\program files\TOSHIBA\TECO\TecoService.exe [x]

R4 TPCHSrv;TPCH Service;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe [x]

S0 Thpdrv;TOSHIBA HDD Protection Driver;c:\windows\system32\DRIVERS\thpdrv.sys;c:\windows\SYSNATIVE\DRIVERS\thpdrv.sys [x]

S0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;c:\windows\system32\DRIVERS\Thpevm.SYS;c:\windows\SYSNATIVE\DRIVERS\Thpevm.SYS [x]

S0 tos_sps64;TOSHIBA tos_sps64 Service;c:\windows\system32\DRIVERS\tos_sps64.sys;c:\windows\SYSNATIVE\DRIVERS\tos_sps64.sys [x]

S1 aswKbd;aswKbd; [x]

S1 aswSnx;aswSnx; [x]

S1 aswSP;aswSP; [x]

S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS [x]

S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS [x]

S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [x]

S2 aswFsBlk;aswFsBlk; [x]

S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys;c:\windows\SYSNATIVE\drivers\aswMonFlt.sys [x]

S2 cfWiMAXService;ConfigFree WiMAX Service;c:\program files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe;c:\program files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe [x]

S2 ConfigFree Service;ConfigFree Service;c:\program files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe;c:\program files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe [x]

S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [x]

S2 regi;regi;c:\windows\system32\drivers\regi.sys;c:\windows\SYSNATIVE\drivers\regi.sys [x]

S2 rimspci;rimspci;c:\windows\system32\DRIVERS\rimspe64.sys;c:\windows\SYSNATIVE\DRIVERS\rimspe64.sys [x]

S2 risdpcie;risdpcie;c:\windows\system32\DRIVERS\risdpe64.sys;c:\windows\SYSNATIVE\DRIVERS\risdpe64.sys [x]

S2 rixdpcie;rixdpcie;c:\windows\system32\DRIVERS\rixdpe64.sys;c:\windows\SYSNATIVE\DRIVERS\rixdpe64.sys [x]

S2 SwiCardDetectSvc;Sierra Wireless Card Detection Service;c:\program files (x86)\Sierra Wireless Inc\Common\SwiCardDetect64.exe;c:\program files (x86)\Sierra Wireless Inc\Common\SwiCardDetect64.exe [x]

S2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\DRIVERS\TVALZFL.sys;c:\windows\SYSNATIVE\DRIVERS\TVALZFL.sys [x]

S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]

S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys;c:\windows\SYSNATIVE\DRIVERS\HECIx64.sys [x]

S3 hidshim;Service for HID-KMDF Shim layer;c:\windows\system32\DRIVERS\hidshim.sys;c:\windows\SYSNATIVE\DRIVERS\hidshim.sys [x]

S3 nuvotonhidcir;Nuvoton HID CIR Receiver;c:\windows\system32\DRIVERS\nuvotonhidcir.sys;c:\windows\SYSNATIVE\DRIVERS\nuvotonhidcir.sys [x]

S3 nuvotonir;Nuvoton CIR Transceiver;c:\windows\system32\DRIVERS\nuvotonir.sys;c:\windows\SYSNATIVE\DRIVERS\nuvotonir.sys [x]

S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys;c:\windows\SYSNATIVE\DRIVERS\pgeffect.sys [x]

S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]

S3 rtl8192se;Realtek Wireless LAN 802.11n PCI-E NIC NT Driver;c:\windows\system32\DRIVERS\rtl8192se.sys;c:\windows\SYSNATIVE\DRIVERS\rtl8192se.sys [x]

S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [x]

.

Contents of the 'Scheduled Tasks' folder

.

2013-11-17 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-01 02:55]

.

--------- X64 Entries -----------

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]

@="{472083B0-C522-11CF-8763-00608CC02F24}"

[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]

2012-10-30 22:50 133400 ----a-w- c:\program files\AVAST Software\Avast\ashShA64.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"ThpSrv"="c:\windows\system32\thpsrv" [X]

"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2010-02-06 709976]

"TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 24376]

"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2010-03-10 10103840]

"RtHDVBg"="c:\program files\Realtek\Audio\HDA\RAVBg64.exe" [2010-03-10 896032]

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~4\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~2\MICROS~4\Office14\ONBttnIE.dll/105

TCP: DhcpNameServer = 10.0.0.138

FF - ProfilePath - c:\users\michelle\AppData\Roaming\Mozilla\Firefox\Profiles\pb73dy6u.default\

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-Locked - (no file)

HKLM-Run-TosReelTimeMonitor - c:\program files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe

HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe

HKLM-Run-HSON - c:\program files (x86)\TOSHIBA\TBS\HSON.exe

HKLM-Run-HDMICtrlMan - c:\program files (x86)\TOSHIBA\HDMICtrlMan\HDMICtrlMan.exe

HKLM-Run-00TCrdMain - c:\program files (x86)\TOSHIBA\FlashCards\TCrdMain.exe

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_USERS\S-1-5-21-1973585710-1515046713-2421341157-1001\Software\SecuROM\License information*]

"datasecu"=hex:25,15,87,64,f1,b8,dd,5e,91,be,63,db,b0,bb,53,e4,46,c4,74,6e,5e,

2a,37,dc,1c,a2,5d,47,5e,30,73,42,0e,3e,71,8d,cb,8c,a9,79,1e,4d,1c,d2,b0,56,\

"rkeysecu"=hex:cb,bd,f2,61,5a,4e,c6,95,f2,29,8b,82,ba,6b,3d,44

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx"

"ThreadingModel"="Apartment"

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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]

@Denied: (A) (Everyone)

"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]

@Denied: (A) (Everyone)

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]

"Key"="ActionsPane3"

"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-11-17 12:00:57

ComboFix-quarantined-files.txt 2013-11-17 04:00

.

Pre-Run: 635,949,359,104 bytes free

Post-Run: 637,600,137,216 bytes free

.

- - End Of File - - 987B76695C966AE9E4B6B5B81CE106FB

MrCharlie · November 17, 2013

Lets clean out any adware/spyware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

Make sure you click on download buttons that look like this, not "sponsored ad links":

Double click on AdwCleaner.exe to run the tool.
Vista/Windows 7/8 users right-click and select Run As Administrator
Click on the Scan button.
AdwCleaner will begin...be patient as the scan may take some time to complete.
When it's done you'll see: Pending: Please uncheck elements you don't want removed.
Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
Look over the log especially under Files/Folders for any program you want to save.
If there's a program you may want to save, just uncheck it from AdwCleaner.
If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
If you're ready to clean it all up.....click the Clean button.
After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
Copy and paste the contents of that logfile in your next reply.
A copy of that logfile will also be saved in the C:\AdwCleaner folder.
Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
To restore an item that has been deleted:
Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.

Then..................

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

Please let me know how computer is running now, MrC

tree_fu_go · November 17, 2013

I hope this is the right AdwCleaner log because after the computer restarted it didn't pop up automatically.

Also, I should mention that when AdwCleaner asked me to restart and I clicked 'Yes' to restart the computer, I saw Avast said it blocked something for one second then it shut down. I didn't get any time to read what it it was at all, all I saw was an orange Avast box, which usually means on of the real-time shields blocked something. Anyway, here are is the log:

# AdwCleaner v3.012 - Report created 17/11/2013 at 21:32:39

# Updated 11/11/2013 by Xplode

# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)

# Username : michelle - MICHELLE-PC

# Running from : C:\Users\michelle\Desktop\AdwCleaner.exe

# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\AppID\WLXQuickTimeShellExt.DLL

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}

***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16457

-\\ Mozilla Firefox v25.0.1 (en-US)

[ File : C:\Users\michelle\AppData\Roaming\Mozilla\Firefox\Profiles\pb73dy6u.default\prefs.js ]

Line Deleted : user_pref("extensions.wrc.SearchRules.ask.com.style", ".WRCN {display:none} #yui-main .tsrc_vnru .title + .WRCN, #yui-main #teoma-results .title + .WRCN {display:inline !important; background: url(\"I[...]

Line Deleted : user_pref("extensions.wrc.SearchRules.ask.com.url", "^hxxp(s)?\\:\\/\\/(.+\\.)?ask\\.com\\/.*");

Line Deleted : user_pref("extensions.wrc.SearchRules.rambler.ru.style", ".WRCN {display:none} .search-results .title + .WRCN {display:inline !important; background: url(\"IMAGE\") right no-repeat}");

*************************

AdwCleaner[R0].txt - [1658 octets] - [17/11/2013 21:28:34]

AdwCleaner[s0].txt - [1595 octets] - [17/11/2013 21:32:39]

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [1655 octets] ##########

Here the Malwarebytes one:

Malwarebytes Anti-Malware 1.75.0.1300

www.malwarebytes.org

Database version: v2013.11.17.02

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

michelle :: MICHELLE-PC [administrator]

17/11/2013 9:57:03 PM

mbam-log-2013-11-17 (21-57-03).txt

Scan type: Quick scan

Scan options disabled:

Objects scanned: 211189

Time elapsed: 4 minute(s), 18 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

Thanks.

MrCharlie · November 18, 2013

OK..How is it??? MrC

tree_fu_go · November 18, 2013

So you didn't find any signs of infection?

Everything seems fine. I actually didn't find any problems with the computer after clicking that link in the email I just.. wanted to be sure, since I do banking and stuff on this computer. I guess Avast got the infection before it got to the computer!

But, Im curious of what AdwCleaner deleted? Just junk?

Thanks for your help, I appreciate it.

MrCharlie · November 18, 2013

System's clean.

AdwCleaner delete some left over registry items and also some entries in Firefox.

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
If you get Unsupported operating system. Aborting now, just reboot and try again.
A Notepad document should open automatically called checkup.txt.
Please Post the contents of that document.
Do Not Attach It!!!

MrC

tree_fu_go · November 18, 2013

Here we go:

Results of screen317's Security Check version 0.99.77

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 11

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

avast! Antivirus

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.75.0.1300

Adobe Flash Player 11.9.900.117

Adobe Reader XI

Mozilla Firefox (25.0.1)

````````Process Check: objlist.exe by Laurent````````

AVAST Software Avast AvastSvc.exe

AVAST Software Avast AvastUI.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 1%

````````````````````End of Log``````````````````````

Kind of funny how it says my antivirus is up to date when Avast is still 7 when the new one is 9...

Doesn't matter, I will update it soon.

Thanks again.

MrCharlie · November 18, 2013

Kind of funny how it says my antivirus is up to date when Avast is still 7 when the new one is 9...

They are probably looking at the definitions not the version.
The most important items that are looked at are Java, Adobe products, Flash Player, Chrome and Firefox.

---------------------------------------------------

It all looks OK.

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

Then hit enter.
This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall or download and run the uninstaller)

---------------------------------

Please download OTC to your desktop.
http://oldtimer.geekstogo.com/OTC.exe

Double-click OTC to run it. (Vista and up users, please right click on OTC and select "Run as an Administrator")
Click on the CleanUp! button and follow the prompts.
(If you get a warning from your firewall or other security programs regarding OTC attempting to contact the Internet, please allow the connection.)
You will be asked to reboot the machine to finish the Cleanup process, choose Yes.
After the reboot all the tools we used should be gone.
Note: Some more recently created tools may not yet be removed by OTC. Feel free to manually delete any tools it leaves behind.

Any other programs or logs you can manually delete.
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

Note:
If you used FRST and can't delete the quarantine folder:
Download the fixlist.txt to the same folder as FRST.exe.
Run FRST.exe and click Fix only once and wait
That will delete the quarantine folder created by FRST.
The rest you can manually delete.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again. (also HERE)

Good Luck and Thanks for using the forum, MrC

tree_fu_go · November 18, 2013

Thank you so much!

One thing I should mention, when OTC was cleaning up, avast blocked something... Not sure if I should've disabled the shields... :/

But heres what Avast blocked:

Program: C:\Users\michelle\Desktop\OTC.exe

Action: Deny

Target: \REGISTRY\MACHINE\SYSTEM\ControlSet001\services\catchme

Would that have affected the operation of OTC? Should I re-run it with Avast real-time shields off?

Thanks again! I appreciate what you do here on the forums!

MrCharlie · November 18, 2013

Yes run it again with Avast disabled. MrC

tree_fu_go · November 19, 2013

Sorry for the delay, I ran OTC it with Avast shields disabled.

MrCharlie · November 19, 2013

OK...MrC

AdvancedSetup · November 19, 2013

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

I Might Have A Rootkit...?

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