Yahoo/Spigot Malware Infection

ekm0924 · October 25, 2013

I have this Yahoo/spigot thing. Chrome, IE and Firefox have been commandeered by Yahoo search. I changed the default search on Chrome but I know there is much more to be done. I ran an updated Malwarebytes quick scan and it found no malicious items. I also ran a Microsoft Security Essentials quick scan, also nothing. I would so appreciate any help!

I have pasted DDS and Attach below. Please let me know if you need anything else.

DDS:

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 9.0.8112.16514 BrowserJavaVersion: 10.25.2

Run by Emily at 17:25:51 on 2013-10-24

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3948.2179 [GMT -7:00]

.

AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}

SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

c:\Program Files\Microsoft Security Client\MsMpEng.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files (x86)\Bluetooth Suite\adminservice.exe

C:\Windows\system32\CxAudMsg64.exe

C:\Program Files (x86)\Launch Manager\dsiwmis.exe

C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\Acer\Registration\GREGsvc.exe

C:\Program Files (x86)\Launch Manager\LMutilps32.exe

C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe

C:\Program Files\Acer\Acer Updater\UpdaterService.exe

C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe

C:\Program Files (x86)\Acer\Acer VCM\RS_Service.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

c:\Program Files\Microsoft Security Client\NisSrv.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files (x86)\Google\Update\1.3.21.165\GoogleCrashHandler.exe

C:\Program Files (x86)\Google\Update\1.3.21.165\GoogleCrashHandler64.exe

C:\Program Files\Elantech\ETDCtrl.exe

C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Windows\system32\igfxsrvc.exe

C:\Windows\system32\igfxext.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Users\Emily\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe

C:\Program Files\Elantech\ETDCtrlHelper.exe

C:\Users\Emily\AppData\Roaming\Search Protection\SearchProtection.exe

C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

C:\Program Files (x86)\Launch Manager\LManager.exe

C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe

C:\Program Files (x86)\Launch Manager\MMDx64Fx.exe

C:\Program Files (x86)\Launch Manager\LMworker.exe

C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Windows\system32\taskeng.exe

C:\Windows\servicing\TrustedInstaller.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

c:\Program Files\Microsoft Security Client\MpCmdRun.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uWindow Title = Internet Explorer, enhanced for Bing and MSN

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

BHO: CIESpeechBHO Class: {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Evernote extension: {92EF2EAD-A7CE-4424-B0DB-499CF856608E} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

uRun: [GoogleChromeAutoLaunch_4576022B9F44AA60135391D3FA373354] "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --no-startup-window

uRun: [spotify Web Helper] "C:\Users\Emily\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"

uRun: [searchProtection] "C:\Users\Emily\AppData\Roaming\Search Protection\SearchProtection.EXE" /autostart

mRun: [backupManagerTray] "C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe" -h -k

mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe

mRun: [NUSB3MON] "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

dRunOnce: [isMyWinLockerReboot] msiexec.exe /qn /x{voidguid}

uPolicies-Explorer: NoDrives = dword:0

mPolicies-Explorer: NoDrives = dword:0

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: Clip selection - C:\Program Files (x86)\Evernote\Evernote\\EvernoteIERes\Clip.html?clipAction=3

IE: Clip this page - C:\Program Files (x86)\Evernote\Evernote\\EvernoteIERes\Clip.html?clipAction=1

IE: Clip URL - C:\Program Files (x86)\Evernote\Evernote\\EvernoteIERes\Clip.html?clipAction=0

IE: New Note - C:\Program Files (x86)\Evernote\Evernote\\EvernoteIERes\NewNote.html

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {7815BE26-237D-41A8-A98F-F7BD75F71086} - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll

IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\\EvernoteIERes\AddNote.html

TCP: NameServer = 192.168.2.1

TCP: Interfaces\{3526DE7A-32A1-4606-B88F-7A522430D679} : DHCPNameServer = 192.168.2.1

TCP: Interfaces\{A374E05D-6378-4A90-8151-213F02E638B5} : DHCPNameServer = 192.168.2.1

TCP: Interfaces\{A374E05D-6378-4A90-8151-213F02E638B5}\3727368616D6265627 : DHCPNameServer = 192.168.1.2

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\30.0.1599.101\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-Run: [intelTBRunOnce] wscript.exe //b //nologo "C:\Program Files\Intel\TurboBoost\RunTBGadgetOnce.vbs"

x64-Run: [ETDCtrl] C:\Program Files (x86)\Elantech\ETDCtrl.exe

x64-Run: [Power Management] C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe

x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey

x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"

x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe

x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe

x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe

x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-Notify: igfxcui - igfxdev.dll

x64-SSODL: WebCheck - <orphaned>

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Emily\AppData\Roaming\Mozilla\Firefox\Profiles\mpw483n8.default-1365473596198\

FF - prefs.js: browser.search.selectedEngine - Yahoo

FF - plugin: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\npAdobeAAMDetect32.dll

FF - plugin: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\npAdobeAAMDetect64.dll

FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.165\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\Users\Emily\AppData\LocalLow\AddLive\2.0.0.11\npAddLive.dll

FF - plugin: C:\Users\Emily\AppData\Roaming\Mozilla\Firefox\Profiles\mpw483n8.default-1365473596198\extensions\LogMeInClient@logmein.com\plugins\npRACtrl.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_117.dll

FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll

FF - plugin: C:\Windows\SysWOW64\npmproxy.dll

FF - ExtSQL: 2013-09-25 09:57; LogMeInClient@logmein.com; C:\Users\Emily\AppData\Roaming\Mozilla\Firefox\Profiles\mpw483n8.default-1365473596198\extensions\LogMeInClient@logmein.com

.

============= SERVICES / DRIVERS ===============

.

R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-6-18 247216]

R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2012-12-13 56336]

R2 AdobeActiveFileMonitor11.0;Adobe Active File Monitor V11;C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe [2012-9-23 171600]

R2 AtherosSvc;AtherosSvc;C:\Program Files (x86)\Bluetooth Suite\AdminService.exe [2011-3-2 76448]

R2 CxAudMsg;Conexant Audio Message Service;C:\Windows\System32\CxAudMsg64.exe [2012-4-30 198784]

R2 DsiWMIService;Dritek WMI Service;C:\Program Files (x86)\Launch Manager\dsiwmis.exe [2011-8-12 352336]

R2 ePowerSvc;Acer ePower Service;C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe [2012-4-30 872552]

R2 GREGService;GREGService;C:\Program Files (x86)\Acer\Registration\GREGsvc.exe [2011-1-17 29696]

R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2012-4-30 13336]

R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2012-4-30 1817088]

R2 Live Updater Service;Live Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2011-8-12 255376]

R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2012-3-20 139616]

R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe [2011-4-23 256832]

R2 RS_Service;Raw Socket Service;C:\Program Files (x86)\Acer\Acer VCM\RS_Service.exe [2011-8-12 260640]

R2 TurboB;Turbo Boost UI Monitor driver;C:\Windows\System32\drivers\TurboB.sys [2010-11-29 16120]

R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-4-30 2656280]

R3 BTATH_BUS;Atheros Bluetooth Bus;C:\Windows\System32\drivers\btath_bus.sys [2011-3-2 28832]

R3 ETD;ELAN PS/2 Port Input Device;C:\Windows\System32\drivers\ETD.sys [2011-8-12 138024]

R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\Windows\System32\drivers\L1C62x64.sys [2011-8-12 76912]

R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-8-12 366600]

R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\Windows\System32\drivers\nusb3hub.sys [2010-9-29 80384]

R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\nusb3xhc.sys [2010-9-29 180736]

R3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\drivers\RtsPStor.sys [2012-4-30 333928]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-6-7 160944]

S3 AthBTPort;Atheros Virtual Bluetooth Class;C:\Windows\System32\drivers\btath_flt.sys [2011-3-2 36000]

S3 BTATH_A2DP;Bluetooth A2DP Audio Driver;C:\Windows\System32\drivers\btath_a2dp.sys [2011-3-2 298656]

S3 BTATH_HCRP;Bluetooth HCRP Server driver;C:\Windows\System32\drivers\btath_hcrp.sys [2011-3-2 201376]

S3 BTATH_LWFLT;Bluetooth LWFLT Device;C:\Windows\System32\drivers\btath_lwflt.sys [2011-3-2 55456]

S3 BTATH_RCP;Bluetooth AVRCP Device;C:\Windows\System32\drivers\btath_rcp.sys [2011-3-2 154272]

S3 BtFilter;BtFilter;C:\Windows\System32\drivers\btfilter.sys [2011-3-2 280224]

S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]

S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]

S3 TurboBoost;Intel® Turbo Boost Technology Monitor 2.0;C:\Program Files\Intel\TurboBoost\TurboBoost.exe [2010-11-29 149504]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-4-30 1255736]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2013-10-25 00:23:33 75888 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{508D9A87-ADDD-4CD9-9F50-CD0BEAF25C4C}\offreg.dll

2013-10-25 00:22:23 10280728 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{508D9A87-ADDD-4CD9-9F50-CD0BEAF25C4C}\mpengine.dll

2013-10-24 02:32:53 -------- d-----w- C:\Users\Emily\AppData\Roaming\Search Protection

2013-10-24 02:29:51 -------- d-----w- C:\Users\Emily\AppData\Roaming\uTorrent

2013-10-24 01:55:19 10280728 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2013-10-18 18:14:59 965000 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{9FF70807-3991-44B5-B2D5-3B5D4CB1D5D5}\gapaengine.dll

2013-10-18 17:57:54 -------- d-sh--w- C:\found.008

2013-10-09 19:36:31 633856 ----a-w- C:\Windows\System32\comctl32.dll

2013-10-03 15:13:39 74648 ----a-w- C:\Program Files (x86)\Mozilla Firefox\breakpadinjector.dll

2013-09-26 20:43:52 -------- d-sh--w- C:\found.007

2013-09-26 18:00:39 208760 ----a-w- C:\Program Files (x86)\Mozilla Firefox\Plugins\nppdf32.dll

2013-09-26 18:00:39 208760 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\nppdf32.dll

2013-09-25 17:04:08 -------- d-----w- C:\Users\Emily\AppData\Local\LogMeIn

2013-09-25 17:04:08 -------- d-----w- C:\ProgramData\LogMeIn

.

==================== Find3M ====================

.

2013-10-08 21:37:22 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-10-08 21:37:22 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-09-22 14:42:33 2312704 ----a-w- C:\Windows\System32\jscript9.dll

2013-09-22 14:33:53 1392128 ----a-w- C:\Windows\System32\wininet.dll

2013-09-22 14:33:06 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl

2013-09-22 14:23:30 173056 ----a-w- C:\Windows\System32\ieUnatt.exe

2013-09-22 14:21:21 599040 ----a-w- C:\Windows\System32\vbscript.dll

2013-09-22 14:15:47 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2013-09-22 10:22:59 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll

2013-09-22 10:14:39 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2013-09-22 10:13:22 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll

2013-09-22 10:08:41 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

2013-09-22 10:06:58 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll

2013-09-22 10:03:18 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2013-09-14 01:10:19 497152 ----a-w- C:\Windows\System32\drivers\afd.sys

2013-09-08 02:30:37 1903552 ----a-w- C:\Windows\System32\drivers\tcpip.sys

2013-09-08 02:27:14 327168 ----a-w- C:\Windows\System32\mswsock.dll

2013-09-08 02:03:58 231424 ----a-w- C:\Windows\SysWow64\mswsock.dll

2013-09-04 12:12:11 343040 ----a-w- C:\Windows\System32\drivers\usbhub.sys

2013-09-04 12:11:51 325120 ----a-w- C:\Windows\System32\drivers\usbport.sys

2013-09-04 12:11:49 99840 ----a-w- C:\Windows\System32\drivers\usbccgp.sys

2013-09-04 12:11:43 52736 ----a-w- C:\Windows\System32\drivers\usbehci.sys

2013-09-04 12:11:43 30720 ----a-w- C:\Windows\System32\drivers\usbuhci.sys

2013-09-04 12:11:42 25600 ----a-w- C:\Windows\System32\drivers\usbohci.sys

2013-09-04 12:11:40 7808 ----a-w- C:\Windows\System32\drivers\usbd.sys

2013-08-29 02:17:48 5549504 ----a-w- C:\Windows\System32\ntoskrnl.exe

2013-08-29 02:16:35 1732032 ----a-w- C:\Windows\System32\ntdll.dll

2013-08-29 02:16:28 243712 ----a-w- C:\Windows\System32\wow64.dll

2013-08-29 02:16:14 859648 ----a-w- C:\Windows\System32\tdh.dll

2013-08-29 02:13:28 878080 ----a-w- C:\Windows\System32\advapi32.dll

2013-08-29 01:51:45 3969472 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2013-08-29 01:51:45 3914176 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2013-08-29 01:50:31 5120 ----a-w- C:\Windows\SysWow64\wow32.dll

2013-08-29 01:50:30 1292192 ----a-w- C:\Windows\SysWow64\ntdll.dll

2013-08-29 01:50:16 619520 ----a-w- C:\Windows\SysWow64\tdh.dll

2013-08-29 01:48:17 640512 ----a-w- C:\Windows\SysWow64\advapi32.dll

2013-08-29 01:48:15 44032 ----a-w- C:\Windows\apppatch\acwow64.dll

2013-08-29 00:49:53 25600 ----a-w- C:\Windows\SysWow64\setup16.exe

2013-08-29 00:49:52 7680 ----a-w- C:\Windows\SysWow64\instnm.exe

2013-08-29 00:49:52 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll

2013-08-29 00:49:49 2048 ----a-w- C:\Windows\SysWow64\user.exe

2013-08-28 01:21:06 3155968 ----a-w- C:\Windows\System32\win32k.sys

2013-08-28 01:12:33 461312 ----a-w- C:\Windows\System32\scavengeui.dll

2013-08-05 02:25:45 155584 ----a-w- C:\Windows\System32\drivers\ataport.sys

2013-08-02 02:14:57 215040 ----a-w- C:\Windows\System32\winsrv.dll

2013-08-02 02:13:34 424448 ----a-w- C:\Windows\System32\KernelBase.dll

2013-08-02 01:50:42 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll

2013-08-02 01:09:17 338432 ----a-w- C:\Windows\System32\conhost.exe

2013-08-02 00:59:09 112640 ----a-w- C:\Windows\System32\smss.exe

2013-08-02 00:43:05 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll

2013-08-02 00:43:05 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll

2013-08-02 00:43:05 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll

2013-08-02 00:43:05 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll

2013-08-01 12:09:36 983488 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys

.

============= FINISH: 17:26:56.35 ===============

Attach:

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume2

Install Date: 4/30/2012 10:22:06 PM

System Uptime: 10/24/2013 4:31:49 PM (1 hours ago)

.

Motherboard: Acer | | JM40_HR

Processor: Intel® Core i5-2410M CPU @ 2.30GHz | CPU1 | 782/1333mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 581 GiB total, 511.282 GiB free.

D: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP191: 9/26/2013 1:57:28 PM - Windows Update

RP192: 9/29/2013 9:20:27 PM - Windows Update

RP193: 10/3/2013 6:41:49 AM - Windows Update

RP194: 10/6/2013 10:27:18 AM - Windows Update

RP195: 10/9/2013 1:07:27 PM - Windows Update

RP196: 10/13/2013 8:08:51 AM - Windows Update

RP197: 10/16/2013 8:20:23 PM - Windows Update

RP198: 10/20/2013 5:55:53 PM - Windows Update

RP199: 10/23/2013 6:54:39 PM - Windows Update

.

==== Installed Programs ======================

.

Acer Backup Manager

Acer Crystal Eye Webcam

Acer ePower Management

Acer eRecovery Management

Acer Registration

Acer Updater

Acer VCM

Acrobat.com

AddLive Browser Plugin

Adobe AIR

Adobe Creative Cloud

Adobe Download Assistant

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Help Manager

Adobe Illustrator CS6

Adobe InDesign CS6

Adobe Photoshop CS6

Adobe Photoshop Elements 11

Adobe Photoshop Lightroom 5 64-bit

Adobe Reader XI (11.0.05)

Adobe Widget Browser

Apple Application Support

Apple Software Update

Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver

Backup Manager V3

Bluetooth Win7 Suite (64)

CCleaner

Conexant HD Audio

D3DX10

Dropbox

Elements 11 Organizer

ETDWare PS/2-X64 8.0.6.0_WHQL

Evernote v. 4.6.3

Galerie de photos Windows Live

Google Chrome

Google Drive

Google Earth Plug-in

Google Update Helper

Identity Card

Image Data Converter

Intel® Control Center

Intel® Management Engine Components

Intel® Processor Graphics

Intel® Rapid Storage Technology

Intel® Turbo Boost Technology Monitor 2.0

Java 7 Update 25

Java Auto Updater

Junk Mail filter update

Launch Manager

LibreOffice 3.5

Malwarebytes Anti-Malware version 1.75.0.1300

Mesh Runtime

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Security Client

Microsoft Security Essentials

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2005 Redistributable (x64)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Microsoft_VC80_CRT_x86

Microsoft_VC90_CRT_x86

Mozilla Firefox 24.0 (x86 en-US)

Mozilla Maintenance Service

MSVCRT

MSVCRT_amd64

MyWinLocker

MyWinLocker 4

Notepad++

PDF Settings CS6

PSE11 STI Installer

QuickTime

Realtek PCIE Card Reader

Renesas Electronics USB 3.0 Host Controller Driver

Revo Uninstaller 1.94

Search Protection

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)

Skype™ 5.10

Spotify

Steam

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Client Profile (KB2836939)

Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)

Windows Live

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Mesh

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live Remote Client

Windows Live Remote Client Resources

Windows Live Remote Service

Windows Live Remote Service Resources

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

Windows Media Player Firefox Plugin

.

==== Event Viewer Messages From Past Week ========

.

10/24/2013 4:34:32 PM, Error: Service Control Manager [7023] - The Peer Name Resolution Protocol service terminated with the following error: %%-2140993535

10/24/2013 4:34:32 PM, Error: Service Control Manager [7001] - The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: %%-2140993535

10/24/2013 4:34:32 PM, Error: Microsoft-Windows-PNRPSvc [102] - The Peer Name Resolution Protocol cloud did not start because the creation of the default identity failed with error code: 0x80630801.

10/24/2013 4:34:11 PM, Error: Microsoft-Windows-DNS-Client [1012] - There was an error while attempting to read the local hosts file.

10/22/2013 6:18:44 PM, Error: Disk [15] - The device, \Device\Harddisk0\DR0, is not ready for access yet.

10/17/2013 11:19:53 PM, Error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume Acer.

10/17/2013 11:16:30 PM, Error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume C:.

.

==== End Of File ===========================

AdvancedSetup · October 25, 2013

Hello and :welcome:

The logs show that your hard drive has some issues so let's try to clear that up first.

Please run a Full Disk Check on your system drive. If needed here are some links on how to run a Disk Check.

On Windows XP the disk check log is in the Event Logs under Application with a heading source of Winlogon
On Windows 7 the disk check log is in the Event Logs under Application with a heading source of Wininit
On Windows 8 the disk check log is in the Event Logs under Application with a heading source of Chkdsk

How to Run a Chkdsk Function on Windows XP

How to view and manage event logs in Event Viewer in Windows XP

How to Run Disk Check in Windows 7

How to Run Check Disk at Startup in Vista or Windows 7

How to Check a Drive for Errors with "chkdsk" in Windows 8

How to Read the Event Viewer Log for Check Disk (chkdsk) in Vista, Windows 7, and Windows 8

Then after the disk check please read and do the following.

General P2P/Piracy Warning:

If you're using
Peer 2 Peer
software such as
uTorrent, BitTorrent
or similar you must either fully uninstall them or completely disable them from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have
illegal/cracked software, cracks, keygens etc
. on the system, please remove or uninstall them now and read the policy on
Piracy
.

Before we proceed further, please read all of the following instructions carefully.
If there is anything that you do not understand kindly ask before proceeding.
If needed please print out these instructions.

Please do not post logs using CODE, QUOTE, or FONT tags. Just paste them as direct text.
If the log is too large then you can use attachments by clicking on the More Reply Options button.
Please enable your system to show hidden files: How to see hidden files in Windows
Make sure you're subscribed to this topic:
- Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly
[*]Removing malware can be unpredictable...It is unlikely but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen. You can copy them to a CD/DVD, external drive or a pen drive [*]Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you. [*]The removal of malware is not instantaneous, please be patient. Often we are also on a different Time Zone. [*]Perform everything in the correct order. Sometimes one step requires the previous one. [*]If you have any problems while following my instructions, Stop there and tell me the exact nature of the issue. [*]You can check here if you're not sure if your computer is 32-bit or 64-bit [*]Please disable your antivirus while running any requested scanners so that they do not interfere with the scanners. [*]When we are done, I'll give you instructions on how to cleanup all the tools and logs [*]Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that. [*]Your topic will be closed if you haven't replied within 3 days [*](If I have not responded within 24 hours, please send me a Private Message as a reminder)

STEP 0
RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes
so that your normal security software can then run and clean your computer of infections.
When RKill runs it will kill malware processes and then removes incorrect executable associations and fixes policies
that stop us from using certain tools. When finished it will display a log file that shows the processes that were
terminated while the program was running.

As RKill only terminates a program's running process, and does not delete any files, after running it you should not reboot
your computer as any malware processes that are configured to start automatically will just be started again.
Instead, after running RKill you should immediately scan your computer using the requested scans I've included.

Please download Rkill by Grinler from one of the links below and save it to your desktop.

Link 1

Link 2

On Windows XP double-click on the Rkill desktop icon to run the tool.
On Windows Vista/Windows 7 or 8, right-click on the Rkill desktop icon and select Run As Administrator
A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
If not, delete the file, then download and use the one provided in Link 2.
If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
If the tool does not run from any of the links provided, please let me know.
Do not reboot the computer, you will need to run the application again.

STEP 01
Backup the Registry:
Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.

Please download ERUNT from one of the following links: Link1 | Link2 | Link3
ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
Double click on erunt-setup.exe to Install ERUNT by following the prompts.
NOTE: Do not choose to allow ERUNT to add an Entry to the Startup folder. Click NO.
Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
Choose a location for the backup.
- Note: the default location is C:\Windows\ERDNT which is acceptable.
[*]Make sure that at least the first two check boxes are selected. [*]Click on OK [*]Then click on YES to create the folder. [*]Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe

STEP 02
Please download RogueKiller and save it to your desktop.

You can check here if you're not sure if your computer is 32-bit or 64-bit

RogueKiller 32-bit | RogueKiller 64-bit
Quit all running programs.
For Windows XP, double-click to start.
For Vista,Windows 7/8, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
Read and accept the EULA (End User Licene Agreement)
Click Scan to scan the system.
When the scan completes Close the program > Don't Fix anything!
Don't run any other options, they're not all bad!!
Post back the report which should be located on your desktop.

ekm0924 · October 25, 2013

For the disc check step, is it ok to check both boxes as seen in the image below?

AdvancedSetup · October 25, 2013

Yes, it is. Then you need to reboot the computer and let the disk check run.

However you need to be checking the C: drive for errors according to your Event Logs.

ekm0924 · October 25, 2013

Ok, I ran the check disk and RKill, backed up the registry and then ran Rogue Killer. It looks like you just want the report from Rogue Killer, not the check disk report or anything else?

Rogue Killer report:

RogueKiller V8.7.5 _x64_ [Oct 22 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.adlice.com/forum/

Website : http://www.adlice.com/softwares/roguekiller/

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : Emily [Admin rights]

Mode : Scan -- Date : 10/24/2013 22:28:40

| ARK || FAK || MBR |

¤¤¤ Bad processes : 1 ¤¤¤

[sUSP PATH] SearchProtection.exe -- C:\Users\Emily\AppData\Roaming\Search Protection\SearchProtection.EXE [7] -> KILLED [TermProc]

¤¤¤ Registry Entries : 5 ¤¤¤

[RUN][sUSP PATH] HKCU\[...]\Run : SearchProtection ("C:\Users\Emily\AppData\Roaming\Search Protection\SearchProtection.EXE" /autostart [7]) -> FOUND

[RUN][sUSP PATH] HKUS\S-1-5-21-1743976433-3037497195-162522424-1000\[...]\Run : SearchProtection ("C:\Users\Emily\AppData\Roaming\Search Protection\SearchProtection.EXE" /autostart [7]) -> FOUND

[HJ POL][PUM] HKCU\[...]\System : DisableRegistryTools (0) -> FOUND

[HJ POL][PUM] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND

[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : DisableRegistryTools (0) -> FOUND

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> %SystemRoot%\System32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) WDC WD6400BPVT-22HXZT1 +++++

--- User ---

[MBR] e9f6537d5680119de7f770d1dde06e34

[bSP] 27d8b2a63544b521d8aafcadabd45713 : Windows 7/8 MBR Code

Partition table:

0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 15360 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 31459328 | Size: 100 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 31664128 | Size: 595018 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[0]_S_10242013_222840.txt >>

AdvancedSetup · October 25, 2013

I would like to see the Check Disk report. You can open it in your Event Viewer and then click the little copy book looking icon and paste back here.

Then please go ahead and run through the following steps and post back the logs when ready.

STEP 03
Please download Malwarebytes Anti-Rootkit from here

Unzip the contents to a folder in a convenient location.
Open the folder where the contents were unzipped and run mbar.exe
Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
Click on the Cleanup button to remove any threats and reboot if prompted to do so.
Wait while the system shuts down and the cleanup process is performed.
Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
When done, please post the two logs produced they will be in the MBAR folder... mbar-log.txt and system-log.txt

STEP 04
Please download Junkware Removal Tool to your desktop.

Shutdown your antivirus to avoid any conflicts.
Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next reply message
When completed make sure to re-enable your antivirus

STEP 05
Lets clean out any adware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

Double click on AdwCleaner.exe to run the tool.
Vista/Windows 7/8 users right-click and select Run As Administrator
Click on the Scan button.
AdwCleaner will begin...be patient as the scan may take some time to complete.
When it's done you'll see: Pending: Please uncheck elements you don't want removed.
Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
Look over the log especially under Files/Folders for any program you want to save.
If there's a program you may want to save, just uncheck it from AdwCleaner.
If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
If you're ready to clean it all up.....click the Clean button.
After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
Copy and paste the contents of that logfile in your next reply.
A copy of that logfile will also be saved in the C:\AdwCleaner folder.
Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
To restore an item that has been deleted:
Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.

Then..................

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

STEP 06

Please go here to run the online antivirus scannner from ESET.

Turn off the real time scanner of any existing antivirus program while performing the online scan
Tick the box next to YES, I accept the Terms of Use.
Click Start
When asked, allow the activex control to install
Click Start
Make sure that the option Remove found threats is unticked
Click on Advanced Settings and ensure these options are ticked:
- Scan for potentially unwanted applications
- Scan for potentially unsafe applications
- Enable Anti-Stealth Technology
[*]Click Scan [*]Wait for the scan to finish [*]If any threats were found, click the 'List of found threats' , then click Export to text file.... [*]Save it to your desktop, then please copy and paste that log as a reply to this topic.

STEP 07
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

Double-click to run it. When the tool opens click Yes to disclaimer.
Press the Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.

ekm0924 · October 25, 2013

I didn't quite understand how to find the chkdsk report from your instructions, so I followed the instructions in option two of this post on sevenforums.com. I have attached the results because I got a pop-up saying the post was too long with it pasted. Let me know if this isn't right. I am now on to steps 3-7.

CHKDSKResults.txt

AdvancedSetup · October 25, 2013

Windows was intalled on the computer: Install Date: 4/30/2012 10:22:06 PM

In less than 2 months your computer hard disk was already having issues and needed a disk check
Typically with a patter of disk checks as shown below you would not expect to see that many and especially with all the damage found and fixed or attempted to fix.

CHKDSK was actually not able to fix issues in some of these checks.

TimeCreated : 6/24/2012 7:54:39 PM
TimeCreated : 8/30/2012 10:02:26 PM
TimeCreated : 3/8/2013 3:10:48 PM
TimeCreated : 3/24/2013 7:12:05 PM
TimeCreated : 4/26/2013 12:40:34 AM
TimeCreated : 6/10/2013 8:25:16 PM
TimeCreated : 7/19/2013 10:22:27 AM
TimeCreated : 9/26/2013 1:46:45 PM
TimeCreated : 10/18/2013 11:00:55 AM

Most of them were large check and repairs that again are not normal to find so often.
Then the last one actually found a bad cluster.

A single bad cluster does not necessarily mean the hard drive is going to die immediately but it can.
I would highly recommend that you back up your data to an external drive and then if you can afford it think about purchasing a new drive and replacing it and reinstall Windows or use imaging software to image the current drive onto the replacement drive.

The hard drive could continue to work for a year but it is already showing signs of way too many failures and would appear that now with a bad cluster it may be deteriorating faster.

TimeCreated : 10/24/2013 10:02:33 PM
Windows replaced bad clusters in file 216192

We can continue working to clean the computer but again I need to emphasize that backing up your data to an external drive is very important if you don't want to risk losing what's on the current system.

ekm0924 · October 25, 2013

Oh man. My computer frequently freaks out when I wake it up -- does a blue screen, restarts and tries to run a disk check. I usually stopped the disk check because I let it run the first couple times, and my computer seemed to act fine, so I thought it just had some little bug that kept making the check disk run. I obviously know nothing about computers.

I have backed up and am looking into getting a new hard drive. I do need this computer to work for now, so I'd like to continue with the clean up.

ekm0924 · October 25, 2013

On step 6, I am running ESET on Chrome -- is there any reason I would need to run it on IE and Firefox as well?

AdvancedSetup · October 25, 2013

No, it does not matter which way you run the ESET scan as long as it completes and produces a log.

ekm0924 · October 25, 2013

Mbar log:

Malwarebytes Anti-Rootkit BETA 1.07.0.1007

www.malwarebytes.org

Database version: v2013.10.25.02

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

Emily :: EMILY-PC [administrator]

10/24/2013 11:14:42 PM

mbar-log-2013-10-24 (23-14-42).txt

Scan type: Quick scan

Scan options disabled:

Objects scanned: 248069

Time elapsed: 33 minute(s), 24 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

Physical Sectors Detected: 0

(No malicious items detected)

(end)

System log:

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.07.0.1007

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 9.0.8112.16421

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED

CPU speed: 2.294000 GHz

Memory total: 4139630592, free: 2487914496

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.07.0.1007

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 9.0.8112.16421

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED

CPU speed: 2.294000 GHz

Memory total: 4139630592, free: 2468257792

=======================================

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.07.0.1007

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 9.0.8112.16421

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED

CPU speed: 2.294000 GHz

Memory total: 4139630592, free: 2504417280

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.07.0.1007

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 9.0.8112.16421

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED

CPU speed: 2.294000 GHz

Memory total: 4139630592, free: 2503241728

Downloaded database version: v2013.10.25.02

Downloaded database version: v2013.10.11.02

=======================================

Initializing...

DDA Driver installation error.

=======================================

Initializing...

DDA Driver installation error.

=======================================

Initializing...

DDA Driver installation error.

=======================================

Initializing...

------------ Kernel report ------------

10/24/2013 23:14:31

------------ Loaded modules -----------

\SystemRoot\system32\ntoskrnl.exe

\SystemRoot\system32\hal.dll

\SystemRoot\system32\kdcom.dll

\SystemRoot\system32\mcupdate_GenuineIntel.dll

\SystemRoot\system32\PSHED.dll

\SystemRoot\system32\CLFS.SYS

\SystemRoot\system32\CI.dll

\SystemRoot\system32\drivers\Wdf01000.sys

\SystemRoot\system32\drivers\WDFLDR.SYS

\SystemRoot\system32\drivers\ACPI.sys

\SystemRoot\system32\drivers\WMILIB.SYS

\SystemRoot\system32\drivers\msisadrv.sys

\SystemRoot\system32\drivers\pci.sys

\SystemRoot\system32\drivers\vdrvroot.sys

\SystemRoot\System32\drivers\partmgr.sys

\SystemRoot\system32\DRIVERS\compbatt.sys

\SystemRoot\system32\DRIVERS\BATTC.SYS

\SystemRoot\system32\drivers\volmgr.sys

\SystemRoot\System32\drivers\volmgrx.sys

\SystemRoot\System32\drivers\mountmgr.sys

\SystemRoot\system32\DRIVERS\iaStor.sys

\SystemRoot\system32\drivers\atapi.sys

\SystemRoot\system32\drivers\ataport.SYS

\SystemRoot\system32\drivers\msahci.sys

\SystemRoot\system32\drivers\PCIIDEX.SYS

\SystemRoot\system32\drivers\amdxata.sys

\SystemRoot\system32\drivers\fltmgr.sys

\SystemRoot\system32\drivers\fileinfo.sys

\SystemRoot\system32\DRIVERS\MpFilter.sys

\SystemRoot\System32\Drivers\PxHlpa64.sys

\SystemRoot\System32\Drivers\Ntfs.sys

\SystemRoot\System32\Drivers\msrpc.sys

\SystemRoot\System32\Drivers\ksecdd.sys

\SystemRoot\System32\Drivers\cng.sys

\SystemRoot\System32\drivers\pcw.sys

\SystemRoot\System32\Drivers\Fs_Rec.sys

\SystemRoot\system32\drivers\ndis.sys

\SystemRoot\system32\drivers\NETIO.SYS

\SystemRoot\System32\Drivers\ksecpkg.sys

\SystemRoot\System32\drivers\tcpip.sys

\SystemRoot\System32\drivers\fwpkclnt.sys

\SystemRoot\system32\drivers\volsnap.sys

\SystemRoot\System32\Drivers\spldr.sys

\SystemRoot\System32\drivers\rdyboost.sys

\SystemRoot\System32\Drivers\mup.sys

\SystemRoot\System32\drivers\hwpolicy.sys

\SystemRoot\System32\DRIVERS\fvevol.sys

\SystemRoot\system32\drivers\disk.sys

\SystemRoot\system32\drivers\CLASSPNP.SYS

\SystemRoot\system32\DRIVERS\cdrom.sys

\SystemRoot\System32\Drivers\Null.SYS

\SystemRoot\System32\Drivers\Beep.SYS

\SystemRoot\System32\drivers\vga.sys

\SystemRoot\System32\drivers\VIDEOPRT.SYS

\SystemRoot\System32\drivers\watchdog.sys

\SystemRoot\System32\DRIVERS\RDPCDD.sys

\SystemRoot\system32\drivers\rdpencdd.sys

\SystemRoot\system32\drivers\rdprefmp.sys

\SystemRoot\System32\Drivers\Msfs.SYS

\SystemRoot\System32\Drivers\Npfs.SYS

\SystemRoot\system32\DRIVERS\tdx.sys

\SystemRoot\system32\DRIVERS\TDI.SYS

\SystemRoot\System32\DRIVERS\netbt.sys

\SystemRoot\system32\drivers\afd.sys

\SystemRoot\system32\drivers\ws2ifsl.sys

\SystemRoot\system32\DRIVERS\wfplwf.sys

\SystemRoot\system32\DRIVERS\pacer.sys

\SystemRoot\system32\DRIVERS\vwififlt.sys

\SystemRoot\system32\DRIVERS\netbios.sys

\SystemRoot\system32\DRIVERS\wanarp.sys

\SystemRoot\system32\drivers\termdd.sys

\SystemRoot\system32\DRIVERS\rdbss.sys

\SystemRoot\system32\drivers\nsiproxy.sys

\SystemRoot\system32\drivers\mssmbios.sys

\SystemRoot\System32\drivers\discache.sys

\SystemRoot\System32\Drivers\dfsc.sys

\SystemRoot\system32\drivers\blbdrive.sys

\SystemRoot\system32\DRIVERS\tunnel.sys

\SystemRoot\system32\DRIVERS\igdkmd64.sys

\SystemRoot\System32\drivers\dxgkrnl.sys

\SystemRoot\System32\drivers\dxgmms1.sys

\SystemRoot\system32\DRIVERS\HECIx64.sys

\SystemRoot\system32\drivers\usbehci.sys

\SystemRoot\system32\drivers\USBPORT.SYS

\SystemRoot\system32\DRIVERS\HDAudBus.sys

\SystemRoot\system32\DRIVERS\L1C62x64.sys

\SystemRoot\system32\DRIVERS\athrx.sys

\SystemRoot\system32\DRIVERS\vwifibus.sys

\SystemRoot\system32\DRIVERS\RtsPStor.sys

\SystemRoot\system32\DRIVERS\nusb3xhc.sys

\SystemRoot\system32\DRIVERS\USBD.SYS

\SystemRoot\system32\DRIVERS\i8042prt.sys

\SystemRoot\system32\DRIVERS\kbdclass.sys

\SystemRoot\system32\DRIVERS\ETD.sys

\SystemRoot\system32\DRIVERS\mouclass.sys

\SystemRoot\system32\DRIVERS\CmBatt.sys

\??\C:\Windows\system32\drivers\UBHelper.sys

\??\C:\Windows\system32\drivers\NTIDrvr.sys

\SystemRoot\system32\DRIVERS\wmiacpi.sys

\SystemRoot\system32\DRIVERS\intelppm.sys

\SystemRoot\system32\drivers\CompositeBus.sys

\SystemRoot\system32\DRIVERS\AgileVpn.sys

\SystemRoot\system32\DRIVERS\rasl2tp.sys

\SystemRoot\system32\DRIVERS\ndistapi.sys

\SystemRoot\system32\DRIVERS\ndiswan.sys

\SystemRoot\system32\DRIVERS\raspppoe.sys

\SystemRoot\system32\DRIVERS\raspptp.sys

\SystemRoot\system32\DRIVERS\rassstp.sys

\SystemRoot\system32\drivers\swenum.sys

\SystemRoot\system32\drivers\ks.sys

\SystemRoot\system32\DRIVERS\btath_bus.sys

\SystemRoot\system32\DRIVERS\umbus.sys

\SystemRoot\system32\DRIVERS\usbhub.sys

\SystemRoot\system32\DRIVERS\nusb3hub.sys

\SystemRoot\System32\Drivers\NDProxy.SYS

\SystemRoot\system32\drivers\CHDRT64.sys

\SystemRoot\system32\drivers\portcls.sys

\SystemRoot\system32\drivers\drmk.sys

\SystemRoot\system32\drivers\ksthunk.sys

\SystemRoot\system32\drivers\HdAudio.sys

\SystemRoot\system32\DRIVERS\hidusb.sys

\SystemRoot\system32\DRIVERS\HIDCLASS.SYS

\SystemRoot\system32\DRIVERS\HIDPARSE.SYS

\SystemRoot\system32\DRIVERS\mouhid.sys

\SystemRoot\system32\DRIVERS\usbccgp.sys

\SystemRoot\System32\Drivers\usbvideo.sys

\SystemRoot\System32\Drivers\crashdmp.sys

\SystemRoot\System32\Drivers\dump_iaStor.sys

\SystemRoot\System32\Drivers\dump_dumpfve.sys

\SystemRoot\System32\win32k.sys

\SystemRoot\System32\drivers\Dxapi.sys

\SystemRoot\system32\DRIVERS\monitor.sys

\SystemRoot\System32\TSDDD.dll

\SystemRoot\System32\cdd.dll

\SystemRoot\System32\ATMFD.DLL

\SystemRoot\system32\drivers\luafv.sys

\SystemRoot\system32\DRIVERS\lltdio.sys

\SystemRoot\system32\DRIVERS\nwifi.sys

\SystemRoot\system32\DRIVERS\ndisuio.sys

\SystemRoot\system32\DRIVERS\rspndr.sys

\SystemRoot\system32\DRIVERS\TurboB.sys

\SystemRoot\system32\drivers\HTTP.sys

\SystemRoot\system32\DRIVERS\bowser.sys

\SystemRoot\System32\drivers\mpsdrv.sys

\SystemRoot\system32\DRIVERS\mrxsmb.sys

\SystemRoot\system32\DRIVERS\mrxsmb10.sys

\SystemRoot\system32\DRIVERS\mrxsmb20.sys

\SystemRoot\system32\drivers\peauth.sys

\SystemRoot\System32\Drivers\secdrv.SYS

\SystemRoot\System32\DRIVERS\srvnet.sys

\SystemRoot\System32\drivers\tcpipreg.sys

\SystemRoot\System32\DRIVERS\srv2.sys

\SystemRoot\System32\DRIVERS\srv.sys

\SystemRoot\system32\DRIVERS\NisDrvWFP.sys

\??\C:\Windows\system32\drivers\mbamchameleon.sys

\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys

\Windows\System32\ntdll.dll

\Windows\System32\smss.exe

\Windows\System32\apisetschema.dll

----------- End -----------

Done!

<<<1>>>

Upper Device Name: \Device\Harddisk0\DR0

Upper Device Object: 0xfffffa80068f4060

Upper Device Driver Name: \Driver\Disk\

Lower Device Name: \Device\Ide\IAAStorageDevice-1\

Lower Device Object: 0xfffffa8004b3e050

Lower Device Driver Name: \Driver\iaStor\

<<<2>>>

Physical Sector Size: 512

Drive: 0, DevicePointer: 0xfffffa80068f4060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

--------- Disk Stack ------

DevicePointer: 0xfffffa80068f4b90, DeviceName: Unknown, DriverName: \Driver\partmgr\

DevicePointer: 0xfffffa80068f4060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

DevicePointer: 0xfffffa8004b3e050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\

------------ End ----------

Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

Upper DeviceData: 0x0, 0x0, 0x0

Lower DeviceData: 0x0, 0x0, 0x0

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

<<<2>>>

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...

<<<2>>>

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Done!

Drive 0

Scanning MBR on drive 0...

Inspecting partition table:

MBR Signature: 55AA

Disk Signature: C08FD2D

Partition information:

Partition 0 type is Other (0x27)

Partition is NOT ACTIVE.

Partition starts at LBA: 2048 Numsec = 31457280

Partition 1 type is Primary (0x7)

Partition is ACTIVE.

Partition starts at LBA: 31459328 Numsec = 204800

Partition is not bootable

Partition 2 type is Primary (0x7)

Partition is NOT ACTIVE.

Partition starts at LBA: 31664128 Numsec = 1218596864

Partition 3 type is Empty (0x0)

Partition is NOT ACTIVE.

Partition starts at LBA: 0 Numsec = 0

Disk Size: 640135028736 bytes

Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-1250243728-1250263728)...

Done!

Scan finished

=======================================

Removal queue found; removal started

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_i.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\Bootstrap_0_1_31459328_i.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_r.mbam...

Removal finished

ekm0924 · October 25, 2013

JRT:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 6.0.7 (10.15.2013:3)

OS: Windows 7 Home Premium x64

Ran by Emily on Fri 10/25/2013 at 9:32:44.96

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\searchprotection

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{31E3BC75-2A09-4CFF-9C92-8D0ED8D1DC0F}

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\privitizevpninstalldates

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\au__rasapi32

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\au__rasmancs

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\privitizevpn_1_rasapi32

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\privitizevpn_1_rasmancs

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\privitizevpn_rasapi32

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\privitizevpn_rasmancs

~~~ Files

~~~ Folders

Successfully deleted: [Folder] "C:\Users\Emily\AppData\Roaming\search protection"

~~~ FireFox

Emptied folder: C:\Users\Emily\AppData\Roaming\mozilla\firefox\profiles\mpw483n8.default-1365473596198\minidumps [15 files]

~~~ Chrome

Successfully deleted: [Folder] C:\Users\Emily\appdata\local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on Fri 10/25/2013 at 9:37:25.26

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

ekm0924 · October 25, 2013

ADW:

# AdwCleaner v3.010 - Report created 25/10/2013 at 09:42:22

# Updated 20/10/2013 by Xplode

# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)

# Username : Emily - EMILY-PC

# Running from : C:\Users\Emily\Desktop\AdwCleaner.exe

# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\MaggnnIIPic

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SP_008a99b9

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{31E3BC75-2A09-4CFF-9C92-8D0ED8D1DC0F}

Key Deleted : HKCU\Software\wscontb

***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16514

-\\ Mozilla Firefox v24.0 (en-US)

[ File : C:\Users\Emily\AppData\Roaming\Mozilla\Firefox\Profiles\mpw483n8.default-1365473596198\prefs.js ]

-\\ Google Chrome v30.0.1599.101

[ File : C:\Users\Emily\AppData\Local\Google\Chrome\User Data\Default\preferences ]

*************************

AdwCleaner[R0].txt - [1200 octets] - [25/10/2013 09:40:43]

AdwCleaner[s0].txt - [1086 octets] - [25/10/2013 09:42:22]

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [1146 octets] ##########

Malwarebytes report:

Malwarebytes Anti-Malware 1.75.0.1300

www.malwarebytes.org

Database version: v2013.10.25.05

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

Emily :: EMILY-PC [administrator]

10/25/2013 9:45:51 AM

mbam-log-2013-10-25 (09-45-51).txt

Scan type: Quick scan

Scan options disabled: P2P

Objects scanned: 216484

Time elapsed: 9 minute(s), 18 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

ekm0924 · October 25, 2013

ESET:

C:\Users\Emily\AppData\Local\Temp\SearchProtectionSetup.exe probably a variant of Win32/Toolbar.Widgi application

FRST:

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 25-10-2013

Ran by Emily (administrator) on EMILY-PC on 25-10-2013 11:31:54

Running from C:\Users\Emily\Desktop

Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)

Internet Explorer Version 9

Boot Mode: Normal

==================== Processes (Whitelisted) =================

(Atheros Commnucations) C:\Program Files (x86)\Bluetooth Suite\adminservice.exe

(Conexant Systems Inc.) C:\Windows\system32\CxAudMsg64.exe

(Dritek System Inc.) C:\Program Files (x86)\Launch Manager\dsiwmis.exe

(Acer Incorporated) C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe

(Dritek System Inc.) C:\Program Files (x86)\Launch Manager\LMutilps32.exe

(Acer Incorporated) C:\Program Files (x86)\Acer\Registration\GREGsvc.exe

(Realsil Microelectronics Inc.) C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe

(Acer Incorporated) C:\Program Files\Acer\Acer Updater\UpdaterService.exe

(NTI Corporation) C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe

(Acer Incorporated) C:\Program Files (x86)\Acer\Acer VCM\RS_Service.exe

(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.21.165\GoogleCrashHandler.exe

(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.21.165\GoogleCrashHandler64.exe

(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDCtrl.exe

(Acer Incorporated) C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe

(Microsoft Corporation) C:\Program Files\Microsoft Security Client\msseces.exe

(Intel Corporation) C:\Windows\System32\igfxtray.exe

(Intel Corporation) C:\Windows\System32\hkcmd.exe

(Intel Corporation) C:\Windows\System32\igfxpers.exe

(Intel Corporation) C:\Windows\system32\igfxsrvc.exe

(Intel Corporation) C:\Windows\system32\igfxext.exe

(Spotify Ltd) C:\Users\Emily\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe

(Acer Incorporated) C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe

(NTI Corporation) C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe

(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

(Dritek System Inc.) C:\Program Files (x86)\Launch Manager\LManager.exe

(Renesas Electronics Corporation) C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe

(Dritek System Inc.) C:\Program Files (x86)\Launch Manager\MMDx64Fx.exe

(Dritek System Inc.) C:\Program Files (x86)\Launch Manager\LMworker.exe

(Dropbox, Inc.) C:\Users\Emily\AppData\Roaming\Dropbox\bin\Dropbox.exe

(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDCtrlHelper.exe

(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

(Adobe Systems Incorporated) C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe

(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

==================== Registry (Whitelisted) ==================

HKLM\...\Run: [intelTBRunOnce] - C:\Program Files\Intel\TurboBoost\RunTBGadgetOnce.vbs [4526 2010-11-29] ()

HKLM\...\Run: [ETDCtrl] - C:\Program Files\Elantech\ETDCtrl.exe [2588968 2010-11-11] (ELAN Microelectronics Corp.)

HKLM\...\Run: [Power Management] - C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe [1831528 2011-05-10] (Acer Incorporated)

HKLM\...\Run: [MSC] - c:\Program Files\Microsoft Security Client\msseces.exe [1356240 2013-08-12] (Microsoft Corporation)

HKLM\...\Run: [AdobeAAMUpdater-1.0] - C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [472984 2013-06-13] (Adobe Systems Incorporated)

HKLM\...\Run: [HotKeysCmds] - C:\Windows\system32\hkcmd.exe [ ] ()

Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)

HKCU\...\Run: [GoogleChromeAutoLaunch_4576022B9F44AA60135391D3FA373354] - C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [844752 2013-10-08] (Google Inc.)

HKCU\...\Run: [spotify Web Helper] - C:\Users\Emily\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe [1140736 2013-10-25] (Spotify Ltd)

HKLM-x32\...\Run: [backupManagerTray] - C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe [297280 2011-04-23] (NTI Corporation)

HKLM-x32\...\Run: [iAStorIcon] - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe [283160 2011-02-18] (Intel Corporation)

HKLM-x32\...\Run: [LManager] - C:\Program Files (x86)\Launch Manager\LManager.exe [1081424 2011-03-14] (Dritek System Inc.)

HKLM-x32\...\Run: [NUSB3MON] - C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe [113288 2010-04-26] (Renesas Electronics Corporation)

HKLM-x32\...\Run: [Adobe ARM] - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [958576 2013-04-04] (Adobe Systems Incorporated)

HKU\Default\...\RunOnce: [scrSav] - C:\Program Files (x86)\Acer\Screensaver\run_Acer.exe /default

HKU\Default User\...\RunOnce: [scrSav] - C:\Program Files (x86)\Acer\Screensaver\run_Acer.exe /default

Startup: C:\Users\Emily\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk

ShortcutTarget: Dropbox.lnk -> C:\Users\Emily\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)

==================== Internet (Whitelisted) ====================

HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch

HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.yahoo.com?type=293224&fr=spigot-yhp-ie

StartMenuInternet: IEXPLORE.EXE - C:\Program Files (x86)\Internet Explorer\iexplore.exe

SearchScopes: HKLM - DefaultScope value is missing.

SearchScopes: HKCU - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =

SearchScopes: HKCU - {8B2CD107-3F8C-4F7A-B71D-1102CB945DF1} URL = http://search.yahoo.com/search?fr=chr-greentree_ie&ei=utf-8&ilc=12&type=293224&p={searchTerms}

BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)

BHO-x32: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)

BHO-x32: CIESpeechBHO Class - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll (Atheros Commnucations)

BHO-x32: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)

BHO-x32: Evernote extension - {92EF2EAD-A7CE-4424-B0DB-499CF856608E} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll (Evernote Corp., 305 Walnut Street, Redwood City, CA 94063)

BHO-x32: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)

DPF: HKLM {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} https://secure.logmein.com//activex/x64/ractrl.cab?lmi=1007

DPF: HKLM-x32 {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset.com/special/eos/OnlineScanner.cab

Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)

Hosts: Hosts file not detected in the default directory

Tcpip\Parameters: [DhcpNameServer] 192.168.1.1

FireFox:

========

FF ProfilePath: C:\Users\Emily\AppData\Roaming\Mozilla\Firefox\Profiles\mpw483n8.default-1365473596198

FF DefaultSearchEngine: Yahoo

FF SelectedSearchEngine: Yahoo

FF Plugin: @adobe.com/FlashPlayer - C:\Windows\system32\Macromed\Flash\NPSWF64_11_9_900_117.dll ()

FF Plugin: @microsoft.com/GENUINE - disabled No File

FF Plugin: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)

FF Plugin: adobe.com/AdobeAAMDetect - C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\npAdobeAAMDetect64.dll (Adobe Systems)

FF Plugin-x32: @adobe.com/FlashPlayer - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_117.dll ()

FF Plugin-x32: @Google.com/GoogleEarthPlugin - C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)

FF Plugin-x32: @java.com/DTPlugin,version=10.25.2 - C:\Windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)

FF Plugin-x32: @java.com/JavaPlugin,version=10.25.2 - C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)

FF Plugin-x32: @microsoft.com/GENUINE - disabled No File

FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)

FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)

FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3508.1109 - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)

FF Plugin-x32: @tools.google.com/Google Update;version=3 - C:\Program Files (x86)\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)

FF Plugin-x32: @tools.google.com/Google Update;version=9 - C:\Program Files (x86)\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)

FF Plugin-x32: Adobe Reader - C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF Plugin-x32: adobe.com/AdobeAAMDetect - C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\npAdobeAAMDetect32.dll (Adobe Systems)

FF Plugin HKCU: @addlive.com/AddLive,version=2.0.0.11 - C:\Users\Emily\AppData\LocalLow\AddLive\2.0.0.11\npAddLive.dll (LiveFoundry Inc.)

FF Extension: LogMeIn, Inc. Remote Access Plugin - C:\Users\Emily\AppData\Roaming\Mozilla\Firefox\Profiles\mpw483n8.default-1365473596198\Extensions\LogMeInClient@logmein.com

Chrome:

=======

CHR Extension: (Google Drive) - C:\Users\Emily\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0

CHR Extension: (Chrome to Phone) - C:\Users\Emily\AppData\Local\Google\Chrome\User Data\Default\Extensions\oadboiipflhobonjjffjbfekfjcgkhco\2.3.2_0

==================== Services (Whitelisted) =================

R2 AdobeActiveFileMonitor11.0; C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe [171600 2012-09-23] (Adobe Systems Incorporated)

R2 MsMpSvc; c:\Program Files\Microsoft Security Client\MsMpEng.exe [23808 2013-08-12] (Microsoft Corporation)

S3 NisSrv; c:\Program Files\Microsoft Security Client\NisSrv.exe [366600 2013-08-12] (Microsoft Corporation)

R2 NTI IScheduleSvc; C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe [256832 2011-04-23] (NTI Corporation)

R2 RS_Service; C:\Program Files (x86)\Acer\Acer VCM\RS_Service.exe [260640 2010-01-29] (Acer Incorporated)

==================== Drivers (Whitelisted) ====================

R0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [247216 2013-06-18] (Microsoft Corporation)

S3 NisDrv; C:\Windows\System32\DRIVERS\NisDrvWFP.sys [139616 2013-06-18] (Microsoft Corporation)

R0 PxHlpa64; C:\Windows\System32\Drivers\PxHlpa64.sys [56336 2012-08-10] (Corel Corporation)

U5 AppMgmt; C:\Windows\system32\svchost.exe [27136 2009-07-13] (Microsoft Corporation)

==================== NetSvcs (Whitelisted) ===================

==================== One Month Created Files and Folders ========

2013-10-25 11:31 - 2013-10-25 11:31 - 00000000 ____D C:\FRST

2013-10-25 11:30 - 2013-10-25 11:30 - 01955944 _____ (Farbar) C:\Users\Emily\Desktop\FRST64.exe

2013-10-25 11:03 - 2013-10-25 11:03 - 00000115 _____ C:\Users\Emily\Desktop\eset.txt

2013-10-25 10:04 - 2013-10-25 10:04 - 00000000 ____D C:\Program Files (x86)\ESET

2013-10-25 10:03 - 2013-10-25 10:03 - 02347384 _____ (ESET) C:\Users\Emily\Downloads\esetsmartinstaller_enu.exe

2013-10-25 09:44 - 2013-10-25 09:44 - 00001230 _____ C:\Users\Emily\Desktop\AdwCleaner[s0].txt

2013-10-25 09:39 - 2013-10-25 09:42 - 00000000 ____D C:\AdwCleaner

2013-10-25 09:39 - 2013-10-25 09:39 - 01060070 _____ C:\Users\Emily\Desktop\AdwCleaner.exe

2013-10-25 09:37 - 2013-10-25 09:37 - 00001964 _____ C:\Users\Emily\Desktop\JRT.txt

2013-10-25 09:32 - 2013-10-25 09:32 - 00000000 ____D C:\Windows\ERUNT

2013-10-25 09:30 - 2013-10-25 09:30 - 01033335 _____ (Thisisu) C:\Users\Emily\Desktop\JRT.exe

2013-10-25 09:08 - 2013-10-25 09:08 - 31565485 _____ C:\Users\Emily\Downloads\User Manual_Acer_1.0_A_A.zip

2013-10-24 23:14 - 2013-10-25 09:30 - 00000000 ____D C:\ProgramData\Malwarebytes' Anti-Malware (portable)

2013-10-24 23:09 - 2013-10-24 23:09 - 00091352 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\21860A15.sys

2013-10-24 23:08 - 2013-10-25 09:30 - 00000000 ____D C:\Users\Emily\Desktop\mbar

2013-10-24 23:08 - 2013-10-24 23:09 - 00091352 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys

2013-10-24 23:07 - 2013-10-24 23:08 - 12576792 _____ (Malwarebytes Corp.) C:\Users\Emily\Downloads\mbar-1.07.0.1007.exe

2013-10-24 23:07 - 2013-10-24 23:07 - 00234402 _____ C:\Users\Emily\Downloads\CHKDSKResults.txt

2013-10-24 23:00 - 2013-10-24 23:00 - 00234402 _____ C:\Users\Emily\Desktop\CHKDSKResults.txt

2013-10-24 22:28 - 2013-10-24 22:28 - 00002110 _____ C:\Users\Emily\Desktop\RKreport[0]_S_10242013_222840.txt

2013-10-24 22:25 - 2013-10-24 22:29 - 00000000 ____D C:\Users\Emily\Desktop\RK_Quarantine

2013-10-24 22:24 - 2013-10-24 22:24 - 03997696 _____ C:\Users\Emily\Desktop\RogueKillerX64.exe

2013-10-24 22:23 - 2013-10-24 22:23 - 00000888 _____ C:\Users\Emily\Desktop\NTREGOPT.lnk

2013-10-24 22:23 - 2013-10-24 22:23 - 00000869 _____ C:\Users\Emily\Desktop\ERUNT.lnk

2013-10-24 22:23 - 2013-10-24 22:23 - 00000000 ____D C:\Program Files (x86)\ERUNT

2013-10-24 22:22 - 2013-10-24 22:22 - 00791393 _____ (Lars Hederer ) C:\Users\Emily\Downloads\erunt-setup.exe

2013-10-24 22:17 - 2013-10-24 22:18 - 00002040 _____ C:\Users\Emily\Desktop\Rkill.txt

2013-10-24 22:16 - 2013-10-24 22:17 - 00001463 _____ C:\Users\Emily\Desktop\iExplore.exe - Shortcut.lnk

2013-10-24 22:16 - 2013-10-24 22:16 - 01898232 _____ (Bleeping Computer, LLC) C:\Users\Emily\Downloads\iExplore.exe

2013-10-24 22:01 - 2013-10-24 22:01 - 00003544 ____N C:\bootsqm.dat

2013-10-24 17:27 - 2013-10-24 17:27 - 00007112 _____ C:\Users\Emily\Desktop\attach.txt

2013-10-24 17:27 - 2013-10-24 17:26 - 00020855 _____ C:\Users\Emily\Desktop\dds.txt

2013-10-24 17:25 - 2013-10-24 17:25 - 00688992 ____R (Swearware) C:\Users\Emily\Downloads\dds.scr

2013-10-23 19:29 - 2013-10-23 19:43 - 00000000 ____D C:\Users\Emily\AppData\Roaming\uTorrent

2013-10-18 10:57 - 2013-10-18 10:57 - 00000000 __SHD C:\found.008

2013-10-09 13:20 - 2013-09-22 08:43 - 17833984 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll

2013-10-09 13:20 - 2013-09-22 08:01 - 10926080 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll

2013-10-09 13:20 - 2013-09-22 07:42 - 02312704 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll

2013-10-09 13:20 - 2013-09-22 07:36 - 01346560 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll

2013-10-09 13:20 - 2013-09-22 07:33 - 01494528 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl

2013-10-09 13:20 - 2013-09-22 07:33 - 01392128 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll

2013-10-09 13:20 - 2013-09-22 07:30 - 00237056 _____ (Microsoft Corporation) C:\Windows\system32\url.dll

2013-10-09 13:20 - 2013-09-22 07:27 - 00085504 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll

2013-10-09 13:20 - 2013-09-22 07:23 - 00173056 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe

2013-10-09 13:20 - 2013-09-22 07:22 - 00816640 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll

2013-10-09 13:20 - 2013-09-22 07:21 - 00599040 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll

2013-10-09 13:20 - 2013-09-22 07:19 - 02147840 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll

2013-10-09 13:20 - 2013-09-22 07:19 - 00729088 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll

2013-10-09 13:20 - 2013-09-22 07:16 - 00096768 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll

2013-10-09 13:20 - 2013-09-22 07:15 - 02382848 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb

2013-10-09 13:20 - 2013-09-22 07:07 - 00248320 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll

2013-10-09 13:20 - 2013-09-22 03:29 - 12336128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll

2013-10-09 13:20 - 2013-09-22 03:22 - 09739264 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll

2013-10-09 13:20 - 2013-09-22 03:22 - 01800704 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll

2013-10-09 13:20 - 2013-09-22 03:14 - 01427968 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl

2013-10-09 13:20 - 2013-09-22 03:13 - 01129472 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll

2013-10-09 13:20 - 2013-09-22 03:13 - 01104896 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll

2013-10-09 13:20 - 2013-09-22 03:12 - 00231936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\url.dll

2013-10-09 13:20 - 2013-09-22 03:09 - 00065024 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll

2013-10-09 13:20 - 2013-09-22 03:08 - 00142848 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe

2013-10-09 13:20 - 2013-09-22 03:07 - 00717824 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll

2013-10-09 13:20 - 2013-09-22 03:06 - 00420864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll

2013-10-09 13:20 - 2013-09-22 03:05 - 00607744 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll

2013-10-09 13:20 - 2013-09-22 03:03 - 02382848 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb

2013-10-09 13:20 - 2013-09-22 03:03 - 01796096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll

2013-10-09 13:20 - 2013-09-22 03:03 - 00073216 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll

2013-10-09 13:20 - 2013-09-22 02:59 - 00176640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll

2013-10-09 12:36 - 2013-09-13 18:10 - 00497152 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\afd.sys

2013-10-09 12:36 - 2013-09-07 19:30 - 01903552 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\tcpip.sys

2013-10-09 12:36 - 2013-09-07 19:27 - 00327168 _____ (Microsoft Corporation) C:\Windows\system32\mswsock.dll

2013-10-09 12:36 - 2013-09-07 19:03 - 00231424 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mswsock.dll

2013-10-09 12:36 - 2013-09-04 05:12 - 00343040 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\usbhub.sys

2013-10-09 12:36 - 2013-09-04 05:11 - 00325120 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\usbport.sys

2013-10-09 12:36 - 2013-09-04 05:11 - 00099840 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\usbccgp.sys

2013-10-09 12:36 - 2013-09-04 05:11 - 00052736 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\usbehci.sys

2013-10-09 12:36 - 2013-09-04 05:11 - 00030720 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\usbuhci.sys

2013-10-09 12:36 - 2013-09-04 05:11 - 00025600 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\usbohci.sys

2013-10-09 12:36 - 2013-09-04 05:11 - 00007808 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\usbd.sys

2013-10-09 12:36 - 2013-08-28 19:17 - 05549504 _____ (Microsoft Corporation) C:\Windows\system32\ntoskrnl.exe

2013-10-09 12:36 - 2013-08-28 19:16 - 01732032 _____ (Microsoft Corporation) C:\Windows\system32\ntdll.dll

2013-10-09 12:36 - 2013-08-28 19:16 - 00859648 _____ (Microsoft Corporation) C:\Windows\system32\tdh.dll

2013-10-09 12:36 - 2013-08-28 19:16 - 00243712 _____ (Microsoft Corporation) C:\Windows\system32\wow64.dll

2013-10-09 12:36 - 2013-08-28 19:13 - 00878080 _____ (Microsoft Corporation) C:\Windows\system32\advapi32.dll

2013-10-09 12:36 - 2013-08-28 18:51 - 03969472 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntkrnlpa.exe

2013-10-09 12:36 - 2013-08-28 18:51 - 03914176 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntoskrnl.exe

2013-10-09 12:36 - 2013-08-28 18:50 - 01292192 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntdll.dll

2013-10-09 12:36 - 2013-08-28 18:50 - 00619520 _____ (Microsoft Corporation) C:\Windows\SysWOW64\tdh.dll

2013-10-09 12:36 - 2013-08-28 18:50 - 00005120 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wow32.dll

2013-10-09 12:36 - 2013-08-28 18:48 - 00640512 _____ (Microsoft Corporation) C:\Windows\SysWOW64\advapi32.dll

2013-10-09 12:36 - 2013-08-28 17:49 - 00025600 _____ (Microsoft Corporation) C:\Windows\SysWOW64\setup16.exe

2013-10-09 12:36 - 2013-08-28 17:49 - 00014336 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntvdm64.dll

2013-10-09 12:36 - 2013-08-28 17:49 - 00007680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\instnm.exe

2013-10-09 12:36 - 2013-08-28 17:49 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\user.exe

2013-10-09 12:36 - 2013-08-27 18:21 - 03155968 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys

2013-10-09 12:36 - 2013-08-27 18:12 - 00461312 _____ (Microsoft Corporation) C:\Windows\system32\scavengeui.dll

2013-10-09 12:36 - 2013-08-01 05:09 - 00983488 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\dxgkrnl.sys

2013-10-09 12:36 - 2013-07-20 03:33 - 00124112 _____ (Microsoft Corporation) C:\Windows\system32\PresentationCFFRasterizerNative_v0300.dll

2013-10-09 12:36 - 2013-07-20 03:33 - 00102608 _____ (Microsoft Corporation) C:\Windows\SysWOW64\PresentationCFFRasterizerNative_v0300.dll

2013-10-09 12:36 - 2013-07-12 03:41 - 00185344 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\usbvideo.sys

2013-10-09 12:36 - 2013-07-12 03:41 - 00100864 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\usbcir.sys

2013-10-09 12:36 - 2013-07-12 03:40 - 00109824 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\USBAUDIO.sys

2013-10-09 12:36 - 2013-07-04 05:57 - 00259584 _____ (Microsoft Corporation) C:\Windows\system32\WebClnt.dll

2013-10-09 12:36 - 2013-07-04 05:50 - 00633856 _____ (Microsoft Corporation) C:\Windows\system32\comctl32.dll

2013-10-09 12:36 - 2013-07-04 05:50 - 00102400 _____ (Microsoft Corporation) C:\Windows\system32\davclnt.dll

2013-10-09 12:36 - 2013-07-04 04:57 - 00205824 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WebClnt.dll

2013-10-09 12:36 - 2013-07-04 04:51 - 00081920 _____ (Microsoft Corporation) C:\Windows\SysWOW64\davclnt.dll

2013-10-09 12:36 - 2013-07-04 04:50 - 00530432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\comctl32.dll

2013-10-09 12:36 - 2013-07-04 03:11 - 00140800 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxdav.sys

2013-10-09 12:36 - 2013-07-02 21:05 - 00076800 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\hidclass.sys

2013-10-09 12:36 - 2013-07-02 21:05 - 00032896 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\hidparse.sys

2013-10-09 12:36 - 2013-06-25 15:55 - 00785624 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\Wdf01000.sys

2013-10-09 12:36 - 2013-06-05 22:50 - 00041472 _____ (Microsoft Corporation) C:\Windows\system32\lpk.dll

2013-10-09 12:36 - 2013-06-05 22:49 - 00100864 _____ (Microsoft Corporation) C:\Windows\system32\fontsub.dll

2013-10-09 12:36 - 2013-06-05 22:49 - 00014336 _____ (Microsoft Corporation) C:\Windows\system32\dciman32.dll

2013-10-09 12:36 - 2013-06-05 22:47 - 00046080 _____ (Adobe Systems) C:\Windows\system32\atmlib.dll

2013-10-09 12:36 - 2013-06-05 21:57 - 00025600 _____ (Microsoft Corporation) C:\Windows\SysWOW64\lpk.dll

2013-10-09 12:36 - 2013-06-05 21:51 - 00070656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\fontsub.dll

2013-10-09 12:36 - 2013-06-05 21:50 - 00010240 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dciman32.dll

2013-10-09 12:36 - 2013-06-05 20:30 - 00368128 _____ (Adobe Systems Incorporated) C:\Windows\system32\atmfd.dll

2013-10-09 12:36 - 2013-06-05 20:01 - 00295424 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\atmfd.dll

2013-10-09 12:36 - 2013-06-05 20:01 - 00034304 _____ (Adobe Systems) C:\Windows\SysWOW64\atmlib.dll

2013-10-04 14:42 - 2013-10-04 14:42 - 00000000 ____D C:\Users\Emily\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Google Chrome

2013-10-03 08:13 - 2013-10-03 08:13 - 00000000 ____D C:\Program Files (x86)\Mozilla Firefox

2013-09-29 22:03 - 2013-09-29 22:03 - 00188402 _____ C:\Users\Emily\Desktop\amica chat.xps

2013-09-26 13:46 - 2013-09-26 13:46 - 00280232 _____ C:\Windows\Minidump\092613-27003-01.dmp

2013-09-26 13:43 - 2013-09-26 13:43 - 00000000 __SHD C:\found.007

2013-09-25 10:04 - 2013-09-25 10:04 - 00000000 ____D C:\Users\Emily\AppData\Local\LogMeIn

2013-09-25 10:04 - 2013-09-25 10:04 - 00000000 ____D C:\ProgramData\LogMeIn

==================== One Month Modified Files and Folders =======

2013-10-25 11:31 - 2013-10-25 11:31 - 00000000 ____D C:\FRST

2013-10-25 11:30 - 2013-10-25 11:30 - 01955944 _____ (Farbar) C:\Users\Emily\Desktop\FRST64.exe

2013-10-25 11:28 - 2012-04-30 21:03 - 01284882 _____ C:\Windows\WindowsUpdate.log

2013-10-25 11:26 - 2013-07-06 20:22 - 00000000 ___RD C:\Users\Emily\Dropbox

2013-10-25 11:26 - 2013-07-06 20:20 - 00000000 ____D C:\Users\Emily\AppData\Roaming\Dropbox

2013-10-25 11:26 - 2012-05-20 12:00 - 00000892 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job

2013-10-25 11:25 - 2013-04-09 20:53 - 00015593 _____ C:\Windows\setupact.log

2013-10-25 11:25 - 2009-07-13 22:08 - 00000006 ____H C:\Windows\Tasks\SA.DAT

2013-10-25 11:03 - 2013-10-25 11:03 - 00000115 _____ C:\Users\Emily\Desktop\eset.txt

2013-10-25 10:37 - 2012-05-02 18:05 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job

2013-10-25 10:21 - 2012-05-20 12:00 - 00000896 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job

2013-10-25 10:04 - 2013-10-25 10:04 - 00000000 ____D C:\Program Files (x86)\ESET

2013-10-25 10:03 - 2013-10-25 10:03 - 02347384 _____ (ESET) C:\Users\Emily\Downloads\esetsmartinstaller_enu.exe

2013-10-25 09:50 - 2009-07-13 21:45 - 00016976 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0

2013-10-25 09:50 - 2009-07-13 21:45 - 00016976 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0

2013-10-25 09:44 - 2013-10-25 09:44 - 00001230 _____ C:\Users\Emily\Desktop\AdwCleaner[s0].txt

2013-10-25 09:42 - 2013-10-25 09:39 - 00000000 ____D C:\AdwCleaner

2013-10-25 09:39 - 2013-10-25 09:39 - 01060070 _____ C:\Users\Emily\Desktop\AdwCleaner.exe

2013-10-25 09:37 - 2013-10-25 09:37 - 00001964 _____ C:\Users\Emily\Desktop\JRT.txt

2013-10-25 09:32 - 2013-10-25 09:32 - 00000000 ____D C:\Windows\ERUNT

2013-10-25 09:30 - 2013-10-25 09:30 - 01033335 _____ (Thisisu) C:\Users\Emily\Desktop\JRT.exe

2013-10-25 09:30 - 2013-10-24 23:14 - 00000000 ____D C:\ProgramData\Malwarebytes' Anti-Malware (portable)

2013-10-25 09:30 - 2013-10-24 23:08 - 00000000 ____D C:\Users\Emily\Desktop\mbar

2013-10-25 09:13 - 2012-05-03 20:15 - 00000000 ____D C:\Users\Emily\AppData\Roaming\Spotify

2013-10-25 09:08 - 2013-10-25 09:08 - 31565485 _____ C:\Users\Emily\Downloads\User Manual_Acer_1.0_A_A.zip

2013-10-25 08:42 - 2012-04-30 22:25 - 00000000 ___RD C:\Users\Emily\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup

2013-10-25 08:40 - 2012-04-30 22:22 - 00000000 ____D C:\Users\Emily\AppData\Local\Adobe

2013-10-24 23:09 - 2013-10-24 23:09 - 00091352 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\21860A15.sys

2013-10-24 23:09 - 2013-10-24 23:08 - 00091352 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys

2013-10-24 23:08 - 2013-10-24 23:07 - 12576792 _____ (Malwarebytes Corp.) C:\Users\Emily\Downloads\mbar-1.07.0.1007.exe

2013-10-24 23:07 - 2013-10-24 23:07 - 00234402 _____ C:\Users\Emily\Downloads\CHKDSKResults.txt

2013-10-24 23:00 - 2013-10-24 23:00 - 00234402 _____ C:\Users\Emily\Desktop\CHKDSKResults.txt

2013-10-24 22:29 - 2013-10-24 22:25 - 00000000 ____D C:\Users\Emily\Desktop\RK_Quarantine

2013-10-24 22:28 - 2013-10-24 22:28 - 00002110 _____ C:\Users\Emily\Desktop\RKreport[0]_S_10242013_222840.txt

2013-10-24 22:24 - 2013-10-24 22:24 - 03997696 _____ C:\Users\Emily\Desktop\RogueKillerX64.exe

2013-10-24 22:24 - 2013-04-07 23:19 - 00000000 ____D C:\Windows\erdnt

2013-10-24 22:23 - 2013-10-24 22:23 - 00000888 _____ C:\Users\Emily\Desktop\NTREGOPT.lnk

2013-10-24 22:23 - 2013-10-24 22:23 - 00000869 _____ C:\Users\Emily\Desktop\ERUNT.lnk

2013-10-24 22:23 - 2013-10-24 22:23 - 00000000 ____D C:\Program Files (x86)\ERUNT

2013-10-24 22:22 - 2013-10-24 22:22 - 00791393 _____ (Lars Hederer ) C:\Users\Emily\Downloads\erunt-setup.exe

2013-10-24 22:18 - 2013-10-24 22:17 - 00002040 _____ C:\Users\Emily\Desktop\Rkill.txt

2013-10-24 22:17 - 2013-10-24 22:16 - 00001463 _____ C:\Users\Emily\Desktop\iExplore.exe - Shortcut.lnk

2013-10-24 22:16 - 2013-10-24 22:16 - 01898232 _____ (Bleeping Computer, LLC) C:\Users\Emily\Downloads\iExplore.exe

2013-10-24 22:01 - 2013-10-24 22:01 - 00003544 ____N C:\bootsqm.dat

2013-10-24 17:27 - 2013-10-24 17:27 - 00007112 _____ C:\Users\Emily\Desktop\attach.txt

2013-10-24 17:26 - 2013-10-24 17:27 - 00020855 _____ C:\Users\Emily\Desktop\dds.txt

2013-10-24 17:25 - 2013-10-24 17:25 - 00688992 ____R (Swearware) C:\Users\Emily\Downloads\dds.scr

2013-10-24 16:32 - 2013-04-09 20:52 - 00002342 _____ C:\Windows\PFRO.log

2013-10-23 19:45 - 2012-04-30 22:22 - 00000000 ____D C:\Users\Emily\AppData\Roaming\Adobe

2013-10-23 19:45 - 2011-08-12 06:52 - 00000000 ____D C:\Program Files (x86)\Adobe

2013-10-23 19:43 - 2013-10-23 19:29 - 00000000 ____D C:\Users\Emily\AppData\Roaming\uTorrent

2013-10-22 18:56 - 2009-07-13 20:20 - 00000000 ____D C:\Windows\rescache

2013-10-20 17:46 - 2009-07-13 22:13 - 00726444 _____ C:\Windows\system32\PerfStringBackup.INI

2013-10-18 10:57 - 2013-10-18 10:57 - 00000000 __SHD C:\found.008

2013-10-17 19:44 - 2013-04-25 21:16 - 475910130 _____ C:\Windows\MEMORY.DMP

2013-10-17 19:44 - 2012-07-31 22:39 - 00000000 ____D C:\Windows\Minidump

2013-10-16 20:23 - 2012-05-01 00:10 - 00001945 _____ C:\Windows\epplauncher.mif

2013-10-16 20:23 - 2012-05-01 00:10 - 00000000 ____D C:\Program Files\Microsoft Security Client

2013-10-16 20:23 - 2012-05-01 00:10 - 00000000 ____D C:\Program Files (x86)\Microsoft Security Client

2013-10-14 15:16 - 2012-05-20 12:00 - 00003892 _____ C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA

2013-10-14 15:16 - 2012-05-20 12:00 - 00003640 _____ C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore

2013-10-09 13:53 - 2009-07-13 21:45 - 06630496 _____ C:\Windows\system32\FNTCACHE.DAT

2013-10-09 13:21 - 2013-03-15 18:28 - 00000000 ____D C:\Program Files\Microsoft Silverlight

2013-10-09 13:21 - 2013-03-15 18:28 - 00000000 ____D C:\Program Files (x86)\Microsoft Silverlight

2013-10-09 13:14 - 2013-08-02 18:17 - 00000000 ____D C:\Windows\system32\MRT

2013-10-09 13:11 - 2012-04-30 22:44 - 80541720 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe

2013-10-09 09:47 - 2012-05-03 20:15 - 00000000 ____D C:\Users\Emily\AppData\Local\Spotify

2013-10-08 14:37 - 2012-05-02 18:05 - 00692616 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe

2013-10-08 14:37 - 2012-05-02 18:05 - 00071048 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

2013-10-08 14:37 - 2012-05-02 18:05 - 00003768 _____ C:\Windows\System32\Tasks\Adobe Flash Player Updater

2013-10-04 14:42 - 2013-10-04 14:42 - 00000000 ____D C:\Users\Emily\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Google Chrome

2013-10-04 11:58 - 2012-05-01 00:02 - 00000000 ____D C:\Program Files (x86)\Mozilla Maintenance Service

2013-10-04 07:04 - 2012-05-01 00:02 - 00000000 ____D C:\Users\Emily\AppData\Local\Mozilla

2013-10-03 08:13 - 2013-10-03 08:13 - 00000000 ____D C:\Program Files (x86)\Mozilla Firefox

2013-09-29 22:21 - 2012-10-08 17:40 - 00000000 ____D C:\Users\Emily\Documents\Knitting

2013-09-29 22:03 - 2013-09-29 22:03 - 00188402 _____ C:\Users\Emily\Desktop\amica chat.xps

2013-09-26 13:46 - 2013-09-26 13:46 - 00280232 _____ C:\Windows\Minidump\092613-27003-01.dmp

2013-09-26 13:43 - 2013-09-26 13:43 - 00000000 __SHD C:\found.007

2013-09-25 10:04 - 2013-09-25 10:04 - 00000000 ____D C:\Users\Emily\AppData\Local\LogMeIn

2013-09-25 10:04 - 2013-09-25 10:04 - 00000000 ____D C:\ProgramData\LogMeIn

Some content of TEMP:

====================

C:\Users\Emily\AppData\Local\Temp\AAMHelper.exe

C:\Users\Emily\AppData\Local\Temp\AdobeApplicationManager.exe

C:\Users\Emily\AppData\Local\Temp\jre-7u25-windows-i586-iftw.exe

C:\Users\Emily\AppData\Local\Temp\ntdll_dump.dll

C:\Users\Emily\AppData\Local\Temp\Quarantine.exe

C:\Users\Emily\AppData\Local\Temp\SearchProtectionSetup.exe

C:\Users\Emily\AppData\Local\Temp\xmlUpdater.exe

==================== Bamital & volsnap Check =================

C:\Windows\System32\winlogon.exe => MD5 is legit

C:\Windows\System32\wininit.exe => MD5 is legit

C:\Windows\SysWOW64\wininit.exe => MD5 is legit

C:\Windows\explorer.exe => MD5 is legit

C:\Windows\SysWOW64\explorer.exe => MD5 is legit

C:\Windows\System32\svchost.exe => MD5 is legit

C:\Windows\SysWOW64\svchost.exe => MD5 is legit

C:\Windows\System32\services.exe => MD5 is legit

C:\Windows\System32\User32.dll => MD5 is legit

C:\Windows\SysWOW64\User32.dll => MD5 is legit

C:\Windows\System32\userinit.exe => MD5 is legit

C:\Windows\SysWOW64\userinit.exe => MD5 is legit

C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

LastRegBack: 2013-10-22 18:45

==================== End Of Log ============================

Addition:

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 25-10-2013

Ran by Emily at 2013-10-25 11:34:13

Running from C:\Users\Emily\Desktop

Boot Mode: Normal

==========================================================

==================== Security Center ========================

AV: Microsoft Security Essentials (Disabled - Up to date) {641105E6-77ED-3F35-A304-765193BCB75F}

AS: Microsoft Security Essentials (Disabled - Up to date) {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}

==================== Installed Programs ======================

Acer Backup Manager (x32 Version: 3.0.0.99)

Acer Crystal Eye Webcam (x32 Version: 1.0.1626)

Acer ePower Management (x32 Version: 6.00.3007)

Acer eRecovery Management (x32 Version: 5.00.3500)

Acer Registration (x32 Version: 1.04.3502)

Acer Updater (x32 Version: 1.02.3500)

Acer VCM (x32 Version: 4.05.3501)

Acrobat.com (x32 Version: 1.6.65)

AddLive Browser Plugin (HKCU Version: 2.0.0.11)

Adobe AIR (x32 Version: 3.4.0.2710)

Adobe Creative Cloud (x32 Version: 2.1.1.220)

Adobe Download Assistant (x32 Version: 1.2.3)

Adobe Flash Player 11 ActiveX (x32 Version: 11.9.900.117)

Adobe Flash Player 11 Plugin (x32 Version: 11.9.900.117)

Adobe Help Manager (x32 Version: 4.0.244)

Adobe Illustrator CS6 (x32 Version: 16.0)

Adobe InDesign CS6 (x32 Version: 8.0)

Adobe Photoshop CS6 (x32 Version: 13.0)

Adobe Photoshop Elements 11 (x32 Version: 11.0)

Adobe Photoshop Lightroom 5 64-bit (Version: 5.0.1)

Adobe Reader XI (11.0.05) (x32 Version: 11.0.05)

Adobe Widget Browser (x32 Version: 2.0 Build 348)

Adobe Widget Browser (x32 Version: 2.0.348)

Apple Application Support (x32 Version: 2.1.5)

Apple Software Update (x32 Version: 2.1.3.127)

Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (x32 Version: 1.0.0.36)

Backup Manager V3 (x32 Version: 3.0.0.99)

Bluetooth Win7 Suite (64) (Version: 7.2.0.61)

CCleaner (Version: 4.00)

Conexant HD Audio (Version: 8.54.8.50)

D3DX10 (x32 Version: 15.4.2368.0902)

Dropbox (HKCU Version: 2.2.13)

Elements 11 Organizer (x32 Version: 11.0)

ERUNT 1.1j (x32)

ESET Online Scanner v3 (x32)

ETDWare PS/2-X64 8.0.6.0_WHQL (Version: 8.0.6.0)

Evernote v. 4.6.3 (x32 Version: 4.6.3.8096)

Galerie de photos Windows Live (x32 Version: 15.4.3502.0922)

Google Chrome (x32 Version: 30.0.1599.101)

Google Drive (x32 Version: 1.12.5329.1887)

Google Earth Plug-in (x32 Version: 7.1.1.1888)

Google Update Helper (x32 Version: 1.3.21.165)

Identity Card (x32 Version: 1.00.3501)

Image Data Converter (x32 Version: 4.2.02.10112)

Intel® Control Center (x32 Version: 1.2.1.1007)

Intel® Management Engine Components (x32 Version: 7.0.0.1144)

Intel® Processor Graphics (x32 Version: 9.17.10.2867)

Intel® Rapid Storage Technology (x32 Version: 10.1.5.1001)

Intel® Turbo Boost Technology Monitor 2.0 (Version: 2.1.23.0)

Java 7 Update 25 (x32 Version: 7.0.250)

Java Auto Updater (x32 Version: 2.1.9.5)

Junk Mail filter update (x32 Version: 15.4.3502.0922)

Launch Manager (x32 Version: 5.1.4)

LibreOffice 3.5 (x32 Version: 3.5.7.2)

Malwarebytes Anti-Malware version 1.75.0.1300 (x32 Version: 1.75.0.1300)

Mesh Runtime (x32 Version: 15.4.5722.2)

Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)

Microsoft Application Error Reporting (Version: 12.0.6015.5000)

Microsoft Security Client (Version: 4.3.0219.0)

Microsoft Security Essentials (Version: 4.3.219.0)

Microsoft Silverlight (Version: 5.1.20913.0)

Microsoft SQL Server 2005 Compact Edition [ENU] (x32 Version: 3.1.0000)

Microsoft Visual C++ 2005 Redistributable (x32 Version: 8.0.61001)

Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (x32 Version: 9.0.30729)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (x32 Version: 9.0.30729.4148)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (x32 Version: 9.0.30729.6161)

Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (Version: 10.0.40219)

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (x32 Version: 10.0.40219)

Microsoft_VC80_CRT_x86 (x32 Version: 8.0.50727.4053)

Microsoft_VC90_CRT_x86 (x32 Version: 1.00.0000)

Mozilla Firefox 24.0 (x86 en-US) (x32 Version: 24.0)

Mozilla Maintenance Service (x32 Version: 24.0)

MSVCRT (x32 Version: 15.4.2862.0708)

MSVCRT_amd64 (x32 Version: 15.4.2862.0708)

MyWinLocker (Version: 4.0.14.11)

MyWinLocker 4 (x32 Version: 4.0.14.11)

Notepad++ (x32 Version: 6.4.5)

PDF Settings CS6 (x32 Version: 11.0)

PSE11 STI Installer (x32 Version: 11.0)

QuickTime (x32 Version: 7.71.80.42)

Realtek PCIE Card Reader (x32 Version: 6.1.7600.74)

Renesas Electronics USB 3.0 Host Controller Driver (x32 Version: 2.0.26.0)

Revo Uninstaller 1.94 (x32 Version: 1.94)

Search Protection (HKCU Version: 7.5.0.1)

Skype™ 5.10 (x32 Version: 5.10.116)

Spotify (HKCU Version: 0.9.4.185.g7545a404)

Steam (x32 Version: 1.0.0.0)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (x32 Version: 1)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (x32 Version: 1)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (x32 Version: 1)

Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (x32 Version: 1)

Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (x32 Version: 3)

Windows Live (x32 Version: 15.4.3502.0922)

Windows Live Communications Platform (x32 Version: 15.4.3502.0922)

Windows Live Essentials (x32 Version: 15.4.3502.0922)

Windows Live Essentials (x32 Version: 15.4.3508.1109)

Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)

Windows Live Installer (x32 Version: 15.4.3502.0922)

Windows Live Language Selector (Version: 15.4.3508.1109)

Windows Live Mail (x32 Version: 15.4.3502.0922)

Windows Live Mesh (x32 Version: 15.4.3502.0922)

Windows Live Messenger (x32 Version: 15.4.3502.0922)

Windows Live MIME IFilter (Version: 15.4.3502.0922)

Windows Live Movie Maker (x32 Version: 15.4.3502.0922)

Windows Live Photo Common (x32 Version: 15.4.3502.0922)

Windows Live Photo Gallery (x32 Version: 15.4.3502.0922)

Windows Live PIMT Platform (x32 Version: 15.4.3508.1109)

Windows Live Remote Client (Version: 15.4.5722.2)

Windows Live Remote Client Resources (Version: 15.4.5722.2)

Windows Live Remote Service (Version: 15.4.5722.2)

Windows Live Remote Service Resources (Version: 15.4.5722.2)

Windows Live SOXE (x32 Version: 15.4.3502.0922)

Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922)

Windows Live UX Platform (x32 Version: 15.4.3502.0922)

Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109)

Windows Live Writer (x32 Version: 15.4.3502.0922)

Windows Live Writer Resources (x32 Version: 15.4.3502.0922)

Windows Media Player Firefox Plugin (x32 Version: 1.0.0.8)

==================== Restore Points =========================

26-09-2013 20:57:28 Windows Update

30-09-2013 04:20:27 Windows Update

03-10-2013 13:41:49 Windows Update

06-10-2013 17:27:18 Windows Update

09-10-2013 20:07:27 Windows Update

13-10-2013 15:08:51 Windows Update

17-10-2013 03:20:23 Windows Update

21-10-2013 00:55:53 Windows Update

24-10-2013 01:54:39 Windows Update

==================== Scheduled Tasks (whitelisted) =============

Task: {3404B682-D830-43F5-8705-A0B9A10F9126} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-05-20] (Google Inc.)

Task: {4B1E525E-4AC9-4BD5-8D8F-DD2989E0B4AF} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)

Task: {4D18D842-7887-414F-94D6-0A84A9E841AA} - System32\Tasks\AdobeAAMUpdater-1.0-Emily-PC-Emily => C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [2013-06-13] (Adobe Systems Incorporated)

Task: {6ED41763-96BB-411E-9E96-BAA5DF202513} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-05-20] (Google Inc.)

Task: {7F1EC2A2-2C69-413E-BECD-D7AE0E1F8D89} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-10-08] (Adobe Systems Incorporated)

Task: {A1D60D55-A6B8-401B-BC05-2938E02DF2F2} - System32\Tasks\Microsoft\Windows Defender\MP Scheduled Scan => d:\program files\windows defender\MpCmdRun.exe

Task: {A6F3793F-EAEF-45AD-A1A5-1C5F7E45F426} - System32\Tasks\CCleanerSkipUAC => C:\Program Files\CCleaner\CCleaner.exe [2013-03-25] (Piriform Ltd)

Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

==================== Loaded Modules (whitelisted) =============

2013-08-17 00:32 - 2013-08-17 00:32 - 03357040 _____ () C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\CoreSync_v_1_1_0_x64.dll

2012-03-19 22:09 - 2012-03-19 22:09 - 00094208 _____ () C:\Windows\System32\IccLibDll_x64.dll

2011-04-23 18:29 - 2011-04-23 18:29 - 00465640 _____ () C:\Program Files (x86)\NTI\Acer Backup Manager\sqlite3.dll

2011-04-23 18:29 - 2011-04-23 18:29 - 01081664 _____ () C:\Program Files (x86)\NTI\Acer Backup Manager\ACE.dll

2011-04-23 18:29 - 2011-04-23 18:29 - 00125760 _____ () C:\Program Files (x86)\NTI\Acer Backup Manager\MailConverter32.dll

2013-03-13 13:48 - 2013-03-13 13:48 - 24978944 _____ () C:\Users\Emily\AppData\Roaming\Dropbox\bin\libcef.dll

2013-10-18 16:23 - 2013-10-08 17:01 - 00698832 _____ () C:\Program Files (x86)\Google\Chrome\Application\30.0.1599.101\libglesv2.dll

2013-10-18 16:23 - 2013-10-08 17:01 - 00099792 _____ () C:\Program Files (x86)\Google\Chrome\Application\30.0.1599.101\libegl.dll

2013-10-18 16:23 - 2013-10-08 17:02 - 04055504 _____ () C:\Program Files (x86)\Google\Chrome\Application\30.0.1599.101\pdf.dll

2013-10-18 16:23 - 2013-10-08 17:02 - 00415184 _____ () C:\Program Files (x86)\Google\Chrome\Application\30.0.1599.101\ppGoogleNaClPluginChrome.dll

2013-10-18 16:23 - 2013-10-08 17:01 - 01604560 _____ () C:\Program Files (x86)\Google\Chrome\Application\30.0.1599.101\ffmpegsumo.dll

2013-08-16 22:03 - 2013-08-16 22:03 - 00169472 _____ () C:\Windows\assembly\NativeImages_v2.0.50727_32\IsdiInterop\7d7cb9572deb4b67694dfab4d6ad05af\IsdiInterop.ni.dll

2012-04-30 21:10 - 2011-02-18 08:16 - 00058880 _____ () C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IsdiInterop.dll

==================== Alternate Data Streams (whitelisted) =========

==================== Safe Mode (whitelisted) ===================

==================== Faulty Device Manager Devices =============

==================== Event log errors: =========================

Application errors:

==================

Error: (10/25/2013 11:31:05 AM) (Source: SideBySide) (User: )

Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.

A component version required by the application conflicts with another component version already active.

Conflicting components are:.

Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.

Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (10/25/2013 10:04:01 AM) (Source: SideBySide) (User: )

Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.

A component version required by the application conflicts with another component version already active.

Conflicting components are:.

Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.

Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (10/25/2013 10:03:58 AM) (Source: SideBySide) (User: )

Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.

A component version required by the application conflicts with another component version already active.

Conflicting components are:.

Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.

Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

System errors:

=============

Error: (10/25/2013 11:26:29 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)