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Found 9 results

  1. I created a Coupons folder on my Windows 7 desktop, and when I ran adwcleaner_7.2.4.0.exe it identified the folder as PUP.Optional.Spigot.Generic and quarantined it. Making a new Coupons folder there leads to the same behavior. Creating a Coupons folder on the desktop of a different Windows 7 computer and on a different Windows 10 computer desktop gave the same behavior. I would attach the empty Coupons folder, but that does not seem to be an accepted type. I suggest you test it by creating a Coupons folder and running adwcleaner. Creating a Coupons folder elsewhere did not give a false positive. This would seem to be a false-alarm problem with significant consequences if a user's desktop Coupons folder contains valuable coupons, discount codes, etc. only to have them deleted by quarantine.
  2. My mother recently informed me of invasive pop-ups on her computer, and having had previous experience with Conduit malware, my heart sank :( Sure enough, she somehow downloaded malware, showing up as "Microsoft Office 365 - en-us" from "Microsoft Corporation", "version 16.0.10730.20102". I've run Malwarebytes, HItmanpro, and have Revo uninstaller at the ready, but have not found a site that can tell me how to remove it all, and it's been years since I had Conduit, so my memory's a little fuzzy. The Malwarebytes report is attached below- Please HELP!! malware1.txt
  3. Trovi and Spigot returns every time I open Chrome. If I remove and restart and scan without opening Chrome, nothing is detected. If I then run Chrome and do a scan it will detect it. Please help. Log are attached. I appreciate it very much thank you! Addition.txt FRST.txt MBLog.txt
  4. Hi, I'm having the same issue as the user on this thread: I've tried rkill, hitmanpro, adwcleaner, etc. The only program that sees it is malwarebytes, but after I quarantine and remove, it pops up again just as described in this post. I already downloaded the Farbar recovery scan tool. Thanks for your help, Eric
  5. Hi, I have the problem with the PUP.Optional.Spigot, I saw a previous topic, this is the Zoek log. Thank you zoek-results.log
  6. I woke up this morning after leaving my PC running overnight and Malwarebytes suddenly told me I have some PUP on my comp[uter. I keep deleting it and run the scan but it keeps returning. I tried everything I found online and I even deleted Chrome and reinstall it. The whole thing is gone after deleting Chrome, but came back after installation. I attached the latest screenshot for reference.
  7. Good Afternoon, I have seen there are quite a few other people who are having this same issue, and so I want to make a post to try to resolve this same issue I am having. This PUP.Optional.Spigot keeps coming back, even after I let the scan go and I quarantine it. I followed the guidelines listed in this post: However, this did not help, as the PUP still came back after following the directions. I'm not the best at figuring out this kind of stuff, so some help would be greatly appreciated. I'll post the logs of the Malwarebytes Scan that I ran, as well as that FRST and Addition.txt I saw mentioned in the "I'm infected - What do I do?" thread. If there is anything else I need to upload, please inform me. On a side note, I ran the AdwCleaner, and the PUP.Optional.Spigot doesn't pop up, which I am somewhat confused by. Anyway, if anyone could help me out here, I would be greatly appreciate. Thank you. Addition.txt FRST.txt pupspigot.txt AdwCleaner[S0].txt
  8. So I recently ran MalwareBytes and it came up with this PUP. Optional.ASK Users\Name\AppData\Local\Google\Chrome\USER DATA\Default\Web Data PUP.Optional.Spigot Users\Name\AppData\Local\Google\Chrome\USER DATA\Default\Web Data When I quarantine the files and run another scan it detects the same ones again (immediately after it just quarantined them)and will quarantine even more files. This just goes on and on, yet I have no toolbar installed in chrome and see nothing about Spigot or any unwanted ads? I haven't installed any new programs so I'm not sure what it could be from if not a false positive? Any idea what it could be?
  9. My Windows 7 computer appears to be infected with a PUP called SweetPacks. I've tried removing it using Malwarebytes Pro, Windows Defender, and Hitman Pro. SweetPacks is not showing up as a program I can uninstall on the Control panel. What do I need to do to get rid of this infection permanently?
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