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  1. I created a Coupons folder on my Windows 7 desktop, and when I ran adwcleaner_7.2.4.0.exe it identified the folder as PUP.Optional.Spigot.Generic and quarantined it. Making a new Coupons folder there leads to the same behavior. Creating a Coupons folder on the desktop of a different Windows 7 computer and on a different Windows 10 computer desktop gave the same behavior. I would attach the empty Coupons folder, but that does not seem to be an accepted type. I suggest you test it by creating a Coupons folder and running adwcleaner. Creating a Coupons folder elsewhere did not give a false p
  2. My mother recently informed me of invasive pop-ups on her computer, and having had previous experience with Conduit malware, my heart sank :( Sure enough, she somehow downloaded malware, showing up as "Microsoft Office 365 - en-us" from "Microsoft Corporation", "version 16.0.10730.20102". I've run Malwarebytes, HItmanpro, and have Revo uninstaller at the ready, but have not found a site that can tell me how to remove it all, and it's been years since I had Conduit, so my memory's a little fuzzy. The Malwarebytes report is attached below- Please HELP!! malware1.txt
  3. Trovi and Spigot returns every time I open Chrome. If I remove and restart and scan without opening Chrome, nothing is detected. If I then run Chrome and do a scan it will detect it. Please help. Log are attached. I appreciate it very much thank you! Addition.txt FRST.txt MBLog.txt
  4. Hi, I'm having the same issue as the user on this thread: I've tried rkill, hitmanpro, adwcleaner, etc. The only program that sees it is malwarebytes, but after I quarantine and remove, it pops up again just as described in this post. I already downloaded the Farbar recovery scan tool. Thanks for your help, Eric
  5. Hi, I have the problem with the PUP.Optional.Spigot, I saw a previous topic, this is the Zoek log. Thank you zoek-results.log
  6. I woke up this morning after leaving my PC running overnight and Malwarebytes suddenly told me I have some PUP on my comp[uter. I keep deleting it and run the scan but it keeps returning. I tried everything I found online and I even deleted Chrome and reinstall it. The whole thing is gone after deleting Chrome, but came back after installation. I attached the latest screenshot for reference.
  7. Good Afternoon, I have seen there are quite a few other people who are having this same issue, and so I want to make a post to try to resolve this same issue I am having. This PUP.Optional.Spigot keeps coming back, even after I let the scan go and I quarantine it. I followed the guidelines listed in this post: However, this did not help, as the PUP still came back after following the directions. I'm not the best at figuring out this kind of stuff, so some help would be greatly appreciated. I'll post the logs of the Malwarebytes Scan that I ran, as well as that FRST and Addition.t
  8. So I recently ran MalwareBytes and it came up with this PUP. Optional.ASK Users\Name\AppData\Local\Google\Chrome\USER DATA\Default\Web Data PUP.Optional.Spigot Users\Name\AppData\Local\Google\Chrome\USER DATA\Default\Web Data When I quarantine the files and run another scan it detects the same ones again (immediately after it just quarantined them)and will quarantine even more files. This just goes on and on, yet I have no toolbar installed in chrome and see nothing about Spigot or any unwanted ads? I haven't installed any new programs so I'm not sure what it
  9. My Windows 7 computer appears to be infected with a PUP called SweetPacks. I've tried removing it using Malwarebytes Pro, Windows Defender, and Hitman Pro. SweetPacks is not showing up as a program I can uninstall on the Control panel. What do I need to do to get rid of this infection permanently?
  10. What is TubeTab? The Malwarebytes research team has determined that TubeTab is a browser hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice. TubeTab is a member of the Spigot family as described in the blogpost Spigot browser hijackers. How do I know if my computer is affected by TubeTab? You may see this Chrome extension: this icon in your Chrome toolbar: and these warnings when you open Chrome dur
  11. What is GetSports? The Malwarebytes research team has determined that GetSports is a browser hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice. GetSports is a member of the Spigot family as described in the blogpost Spigot browser hijackers. How do I know if my computer is affected by GetSports? You may see these browser extensions/add-ons: and search settings like these: You may see this entry i
  12. LittleSnitch (3rd party firewall) prompted me on an outbound connection from an application I didn't recognize in ~/Library/Application Support/AppPolicy/AppBox. It was attempting to connect to www. unionsoftwareonline. com. Doing some digging this site appeared to be associated with the PUP/Adware "AppMonitor". I ran a Malwarebytes scan and it detected three components related to Adware.Spigot: 2016-11-29 16:43:56 : Adware.Spigot : /Users/xxx/Library/Application Support/Firefox/Profiles/6kxmn62h.default/searchplugins/YahooEngine.xml 2016-11-29 16:43:56 : Adware.Spigot : /Users/xxx
  13. What is Easy Maps Access? The Malwarebytes research team has determined that Easy Maps Access is a browser hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice. Easy Maps Access is a member of the Spigot family as described in the blogpost Spigot browser hijackers. How do I know if my computer is affected by Easy Maps Access? You may see these browser extensions/add-ons: You may see this entry in your list of in
  14. What is Easy Interests Access? The Malwarebytes research team has determined that Easy Interests Access is a browser hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice. Easy Interests Access is a member of the Spigot family as described in the blogpost Spigot browser hijackers. How do I know if my computer is affected by Easy Interests Access? You may see this entry in your list of installed software: these warn
  15. What is Easy Online Game Access? The Malwarebytes research team has determined that Easy Online Game Access is a browser hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice. This one also displays advertisements. How do I know if my computer is affected by Easy Online Game Access? You may see these warnings during install: this browser extension: this new default Search Provider: and this new st
  16. hey all , after removing distromatic pup from my system my internet became very very slow i had 2 pups , distro and spigot , malwarebytes had a rough time with spigot , so i used some advice from an answer i found in here and used Zoek to wipe it it took a few tries but finally no more pups my problem now is that my internet a very slow , like 2-4kbps any advice would be great ! thankyou .
  17. What is My Email XP? The Malwarebytes research team has determined that My Email XP is a browser hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice. My Email XP is a member of the Spigot family. How do I know if my computer is affected by My Email XP? You may see these browser extensions/add-ons: You may see this entry in your list of installed software: these warnings during install:
  18. My mac has been running very slow. Half the pages I visit finish loading and do not display the page at all. I have to refresh the page several times and still nothing. Then there is this turbomac ad - almost 3 or 4 on every page I visit There is an offerz4u ad which appears like a horizontal comic strip at the bottom of the page with a option to close by crossing it. it sometimes appears on the middle of the page like a vertical comic strip too. Even outlook and gmail weren't opening. The offline outlook account that says "Mail" on mac --- all the accounts were deleted and
  19. First of all I wanna say how grateful I am for those of you who spend time helping people like me. I think I'm relatively computer savvy, I run adblock, noscript, and malwarebytes but sometimes things just slip past my defenses and in this case I can't get rid of it without some help! so thanks I've noticed that google search will sometimes try to suggest something in an unfamiliar dropdown hotbar below the url bar in my browser. In addition, youtube will occasionally not display the video, instead showing a blank grey screen except for the sidebar. When I turn off adblock I get an ad on th
  20. Hi, I recently refreshed my Windows 8 installation and the Spigot PUP came back again Can someone help me through this again?
  21. Hello, I turned on my computer today and malwarebytes detected "pup.optional.spigot.a," but every time I go to get rid of it, it comes back. It doesn't seem to be doing much to my computer (it hasn't changed my search engine or anything like that), but I'm terrified that it's getting my personal information somehow. Any ideas on how to get rid of it?
  22. MBAM identified "PUP.Optional.Spigot.A" on my laptop today. I quarantined the item, but suspect it will appear again, given the experience of others. From searching the forums, it looks like removing it requires a series of steps unique to each computer - similar removal programs used, but unique scripts, sequences, and so forth. What should I do next (aside from never, ever clicking on X to close a fake request to update Flash)?
  23. The last few days my internet was acting up so I ran Malwarebytes this morning and it detected 3 items: PUP.Optional.Spigot - in my AppData (roaming) PUP.Optional.Spigot - HKEY PUP.Optional.Spigot.A - Chrome Preferences I put them in quarantine and restarted my computer. Ran Malwarebytes again and thought the first two are gone, the PUP.Optional.Spigot.A in Chrome is still there. Files: 1 PUP.Optional.Spigot.A, C:\Users\Callie\AppData\Local\Google\Chrome\User Data\Default\Preferences, Good: (), Bad: ( "startup_urls": [ "http://search.yahoo.com?type=293224&fr=spigot-yhp-ch" ],),
  24. Hello, I thought I had removed this earlier with the help from pondus, but it seems to keep coming back. I've noticed that it reappears on the Malwarebytes scan after I reload my Chrome browser settings (i.e. after I have reset my Chrome browser and then scanning after I have reloaded my personal settings). I'm concerned that this malware might be leeching personal information. Can someone please help me definitively remove PUP.Optional.Spigot.A? Thanks.
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