Please help remove malware

[rysktkr2]

My daughter just returned from college and computer appears to be infected with malware. Her fan now is constanly on and loud. I scan entire system with malwarebytes but nothing was found. Here are the logs:

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16514  BrowserJavaVersion: 10.45.2
Run by Aubree at 17:15:17 on 2013-10-24
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.3061.1284 [GMT -6:00]
.
AV: Microsoft Forefront Endpoint Protection *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Forefront Endpoint Protection *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Acronis\Agent\agent.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Acronis\ARSM\arsm.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
C:\PROGRA~1\PharosSystems\Core\CTskMstr.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Acronis\BackupAndRecovery\mms.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Hard Disk Sentinel\HDSentinel.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\WINDOWS\WindowsMobile\wmdSync.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Common Files\Acronis\TibMounter\TibMounterMonitor.exe
C:\Program Files\Acronis\TrayMonitor\TrayMonitor.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Users\Aubree\AppData\Local\CloudStation\bin\cloud.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\Macromed\Flash\FlashUtil32_11_9_900_117_ActiveX.exe
C:\Users\Aubree\AppData\Local\CloudStation\bin\client-win.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Microsoft\BingBar\7.2.241.0\SeaPort.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Program Files\Hewlett-Packard\HP Health Check\HPHC.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\msiexec.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Windows\system32\svchost.exe -k HPService
.
============== Pseudo HJT Report ===============
.



BHO: Yahoo! Toolbar Helper: {02478D38-C3F9-4EFB-9B51-7695ECA05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Bing Bar Helper: {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} - c:\program files\microsoft\bingbar\7.2.241.0\BingExt.dll
BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
BHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Bing Bar: {eec0f710-38b5-4aba-99bf-ec87564a4e13} - c:\program files\microsoft\bingbar\7.2.241.0\BingExt.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [Facebook Update] "c:\users\aubree\appdata\local\facebook\update\FacebookUpdate.exe" /c /nocrashserver
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [skype] "c:\program files\skype\phone\Skype.exe" /minimized /regrun
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
mRun: [QlbCtrl] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [WAWifiMessage] c:\program files\hewlett-packard\hp wireless assistant\WiFiMsg.exe
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [igfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [Windows Mobile-based device management] c:\windows\windowsmobile\wmdSync.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [Acronis Scheduler2 Service] "c:\program files\common files\acronis\schedule2\schedhlp.exe"
mRun: [AcronisTibMounterMonitor] c:\program files\common files\acronis\tibmounter\TibMounterMonitor.exe
mRun: [backupAndRecoveryMonitor.exe] c:\program files\acronis\backupandrecovery\BackupAndRecoveryMonitor.exe
mRun: [TrayMonitor.exe] c:\program files\acronis\traymonitor\TrayMonitor.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [sunJavaUpdateSched] "c:\program files\java\jre1.6.0\bin\jusched.exe"
mRunOnce: [Launcher] c:\windows\sminst\launcher.exe
mRunOnce: [Malwarebytes Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
StartupFolder: c:\users\aubree\appdata\roaming\micros~1\windows\startm~1\programs\startup\cloudstation.lnk - c:\users\aubree\appdata\local\cloudstation\bin\cloud.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Append to existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert link target to existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office10\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} -
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll






TCP: NameServer = 192.168.1.1
TCP: Interfaces\{4DA19112-B6D6-4C74-A381-7B07A12B2446} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{644881A9-8FEB-4695-9D60-579044529176} : DHCPNameServer = 192.168.0.1
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs= acaptuser32.dll
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\30.0.1599.101\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
============= SERVICES / DRIVERS ===============
.
R0 fltsrv;Acronis Storage Filter Management;c:\windows\system32\drivers\fltsrv.sys [2013-8-16 94568]
R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2013-6-18 211560]
R0 tib_mounter;Acronis TIB Mounter;c:\windows\system32\drivers\tib_mounter.sys [2013-8-16 864712]
R1 MpKsl947da432;MpKsl947da432;c:\programdata\microsoft\microsoft antimalware\definition updates\{ef9c9923-78e1-4742-911b-d15b21ec6d73}\MpKsl947da432.sys [2013-10-24 40392]
R2 AcronisAgent;Acronis Remote Agent Service;c:\program files\common files\acronis\agent\agent.exe [2012-2-10 2021248]
R2 ARSM;Acronis Removable Storage Management Service;c:\program files\acronis\arsm\arsm.exe [2012-9-25 5292048]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2011-10-30 21504]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files\intel\intel® rapid storage technology\IAStorDataMgrSvc.exe [2011-11-2 13336]
R2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\logmein\x86\LMIGuardianSvc.exe [2013-6-8 375120]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2013-4-30 13624]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2013-7-27 47640]
R2 MMS;Acronis Managed Machine Service;c:\program files\acronis\backupandrecovery\mms.exe [2012-9-25 10172768]
R2 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2010-10-24 107392]
R2 Skype C2C Service;Skype C2C Service;c:\programdata\skype\toolbars\skype c2c service\c2c_service.exe [2013-10-9 3275136]
R3 BBUpdate;BBUpdate;c:\program files\microsoft\bingbar\7.2.241.0\SeaPort.EXE [2013-7-23 240288]
R3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETw5v32.sys [2008-11-17 3668480]
R3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\NisSrv.exe [2013-6-20 295376]
S2 BBSvc;BingBar Service;c:\program files\microsoft\bingbar\7.2.241.0\BBSvc.EXE [2013-7-23 193696]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 ShadowProtectSvc;ShadowProtect Service;"c:\program files\storagecraft\shadowprotect\shadowprotectsvc.exe" --> c:\program files\storagecraft\shadowprotect\ShadowProtectSvc.exe [?]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-9-5 171680]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-7-20 754856]
.
=============== Created Last 30 ================
.
2013-10-24 23:11:08 -------- d-----w- c:\programdata\Oracle
2013-10-24 22:43:15 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-10-24 18:32:32 40392 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{ef9c9923-78e1-4742-911b-d15b21ec6d73}\MpKsl947da432.sys
2013-10-24 06:50:00 7796464 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{ef9c9923-78e1-4742-911b-d15b21ec6d73}\mpengine.dll
2013-10-22 21:01:39 7796464 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2013-10-18 19:24:31 719224 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\{9cbed3ca-e7d6-4bd3-b1c9-09182b27a4b3}\gapaengine.dll
2013-10-10 17:53:59 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2013-10-09 20:42:25 293376 ----a-w- c:\windows\system32\atmfd.dll
2013-10-09 20:42:24 34304 ----a-w- c:\windows\system32\atmlib.dll
2013-10-09 20:42:22 532480 ----a-w- c:\windows\system32\comctl32.dll
2013-09-26 18:00:39 208760 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
.
==================== Find3M  ====================
.
2013-10-09 00:19:01 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-10-09 00:19:01 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-09-22 10:22:59 1800704 ----a-w- c:\windows\system32\jscript9.dll
2013-09-22 10:13:22 1129472 ----a-w- c:\windows\system32\wininet.dll
2013-09-22 10:08:41 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2013-09-22 10:06:58 420864 ----a-w- c:\windows\system32\vbscript.dll
2013-09-22 10:03:18 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-08-29 07:36:04 2050048 ----a-w- c:\windows\system32\win32k.sys
2013-08-27 02:47:50 219648 ----a-w- c:\windows\system32\d3d10_1core.dll
2013-08-27 02:47:50 189952 ----a-w- c:\windows\system32\d3d10core.dll
2013-08-27 02:47:50 160768 ----a-w- c:\windows\system32\d3d10_1.dll
2013-08-27 02:47:50 1029120 ----a-w- c:\windows\system32\d3d10.dll
2013-08-27 01:52:08 1172480 ----a-w- c:\windows\system32\d3d10warp.dll
2013-08-27 01:50:40 486400 ----a-w- c:\windows\system32\d3d10level9.dll
2013-08-27 01:32:20 683008 ----a-w- c:\windows\system32\d2d1.dll
2013-08-27 01:28:36 1069056 ----a-w- c:\windows\system32\DWrite.dll
2013-08-27 01:28:35 798208 ----a-w- c:\windows\system32\FntCache.dll
2013-08-16 18:44:13 864712 ----a-w- c:\windows\system32\drivers\tib_mounter.sys
2013-08-16 18:44:11 192968 ----a-w- c:\windows\system32\drivers\snapman.sys
2013-08-16 18:44:09 94568 ----a-w- c:\windows\system32\drivers\fltsrv.sys
2013-08-02 04:09:35 1548288 ----a-w- c:\windows\system32\WMVDECOD.DLL
2013-08-01 03:16:32 638400 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2013-08-01 02:49:15 37376 ----a-w- c:\windows\system32\cdd.dll
.
============= FINISH: 17:16:12.93 ===============
 

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 11/7/2007 3:31:06 AM
System Uptime: 10/24/2013 12:31:45 PM (5 hours ago)
.
Motherboard: Quanta |  | 30CC
Processor: Intel® Core2 Duo CPU     T5250  @ 1.50GHz | U2E1 | 1000/667mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 141 GiB total, 10.959 GiB free.
D: is FIXED (NTFS) - 8 GiB total, 0.019 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Description: Officejet Pro L7500
Device ID: ROOT\IMAGE\0000
Manufacturer: Hewlett-Packard
Name: Officejet Pro L7500
PNP Device ID: ROOT\IMAGE\0000
Service: StillCam
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Officejet Pro L7500
Device ID: ROOT\MULTIFUNCTION\0000
Manufacturer: HP
Name: Officejet Pro L7500
PNP Device ID: ROOT\MULTIFUNCTION\0000
Service:
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Officejet 6700
Device ID: ROOT\MULTIFUNCTION\0001
Manufacturer: HP
Name: Officejet 6700
PNP Device ID: ROOT\MULTIFUNCTION\0001
Service:
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Officejet 6700
Device ID: ROOT\MULTIFUNCTION\0002
Manufacturer: HP
Name: Officejet 6700
PNP Device ID: ROOT\MULTIFUNCTION\0002
Service:
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Officejet 6700
Device ID: ROOT\MULTIFUNCTION\0003
Manufacturer: HP
Name: Officejet 6700
PNP Device ID: ROOT\MULTIFUNCTION\0003
Service:
.
==== System Restore Points ===================
.
RP602: 10/6/2013 9:53:50 PM - Windows Update
RP603: 10/8/2013 5:42:42 PM - Scheduled Checkpoint
RP604: 10/9/2013 10:24:31 PM - Windows Update
RP605: 10/10/2013 11:29:37 AM - Windows Update
RP606: 10/13/2013 1:05:02 PM - Windows Update
RP607: 10/17/2013 1:31:37 PM - Windows Update
RP608: 10/19/2013 9:05:07 PM - Scheduled Checkpoint
RP609: 10/20/2013 2:15:26 PM - Windows Update
RP610: 10/24/2013 12:48:52 AM - Windows Update
RP611: 10/24/2013 4:21:40 PM - Scheduled Checkpoint
RP612: 10/24/2013 4:41:12 PM - Removed Java 6 Update 35
RP613: 10/24/2013 4:42:22 PM - Installed Java 7 Update 45
.
==== Installed Programs ======================
.
32 Bit HP CIO Components Installer
7500_7600_7700_Help1
ACDSee 10 Photo Manager
Acronis Backup & Recovery 11.5 Agent Core
Acronis Backup & Recovery 11.5 Command-Line Tool
Acronis Backup & Recovery 11.5 Tray Monitor
Acronis Backup & Recovery 11.5 Agent for Windows
Acronis Backup & Recovery 11.5 Bootable Media Builder
Acronis Backup & Recovery 11.5 Management Console
ActiveCheck component for HP Active Support Library
Adobe Acrobat 9 Pro Extended - English, Français, Deutsch
Adobe AIR
Adobe Download Assistant
Adobe Flash Player 11 ActiveX
Adobe Photoshop 7.0
Adobe Reader XI (11.0.05)
Adobe Shockwave Player 11.6
Aleks 3.18
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Bing Bar
Bonjour
bpd_scan_Carrier
BPDSoftware
BPDSoftware_Ini
BufferChm
Compatibility Pack for the 2007 Office system
Concentration
ESU for Microsoft Vista
Facebook Video Calling 1.2.0.287
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
Hard Disk Sentinel PRO
HDD Regenerator
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Active Support Library 32 bit components
HP Doc Viewer
HP Easy Setup - Frontend
HP Help and Support
HP OfficeJet L7300/L7500/7600/7700
HP Photosmart Essential 2.0
HP Photosmart Essential2.5
HP Product Detection
HP Quick Launch Buttons 6.20 B1
HP QuickPlay 3.2
HP Total Care Advisor
HP Update
HP User Guides 0057
HP Wireless Assistant
HPAsset component for HP Active Support Library
HPNetworkAssistant
Intel® Graphics Media Accelerator Driver
Intel® Rapid Storage Technology
iTunes
Java SE Runtime Environment 6
L7000_Basic
LightScribe  1.4.136.1
LogMeIn
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Endpoint Protection Management Components
Microsoft Forefront Endpoint Protection
Microsoft Forefront Endpoint Protection 2010 Server Management
Microsoft Office XP Professional with FrontPage
Microsoft Security Client
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Motorola SM56 Data Fax Modem
MSCU for Microsoft Vista
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee autoProducer 6.0
My HP Games
Network
Pharos
Photo Station Uploader (remove only)
PSSWCORE
Realtek 8169, 8168, 8101E and 8102E Ethernet Network Card Driver for Windows Vista
Realtek High Definition Audio Driver
Rhapsody
Rhapsody Player Engine
Roxio Activation Module
Roxio Creator Audio
Roxio Creator Basic v9
Roxio Creator Copy
Roxio Creator Data
Roxio Creator EasyArchive
Roxio Creator Tools
Roxio Express Labeler 3
Roxio MyDVD Basic v9
Scan
SecondLifeViewer (remove only)
SecondLifeViewer2 (remove only)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2832407)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2861188)
Skype Click to Call
Skype™ 6.9
swMSM
Synaptics Pointing Device Driver
Synology Cloud Station (remove only)
TI Connect™
Toolbox
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
WebReg
WebSlingPlayer ActiveX
Windows Installer Clean Up
Windows Live ID Sign-in Assistant
WinRAR archiver
Yahoo! Toolbar
Yahoo! Toolbar for Internet Explorer
.
==== Event Viewer Messages From Past Week ========
.
10/24/2013 12:43:05 AM, Error: Service Control Manager [7001]  - The CyberLink Task Scheduler (CTS) service depends on the CyberLink Background Capture Service (CBCS) service which failed to start because of the following error:  After starting, the service hung in a start-pending state.
10/24/2013 12:42:49 AM, Error: Service Control Manager [7022]  - The CyberLink Background Capture Service (CBCS) service hung on starting.
10/24/2013 12:41:08 AM, Error: Microsoft-Windows-Dhcp-Client [1002]  - The IP address lease 10.200.239.212 for the Network Card with network address 001CBF2A672C has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
10/24/2013 12:33:16 PM, Error: Service Control Manager [7001]  - The Windows Image Acquisition (WIA) service depends on the Shell Hardware Detection service which failed to start because of the following error:  The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
10/24/2013 12:33:16 PM, Error: Service Control Manager [7000]  - The ShadowProtect Service service failed to start due to the following error:  The system cannot find the file specified.
10/24/2013 12:33:16 PM, Error: Service Control Manager [7000]  - The Parallel port driver service failed to start due to the following error:  The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
10/23/2013 9:23:05 AM, Error: Microsoft-Windows-Dhcp-Client [1002]  - The IP address lease 10.203.45.65 for the Network Card with network address 001CBF2A672C has been denied by the DHCP server 2.2.2.2 (The DHCP Server sent a DHCPNACK message).
10/23/2013 10:05:48 AM, Error: Microsoft-Windows-Dhcp-Client [1002]  - The IP address lease 10.200.179.95 for the Network Card with network address 001CBF2A672C has been denied by the DHCP server 2.2.2.2 (The DHCP Server sent a DHCPNACK message).
10/20/2013 6:27:59 PM, Error: Microsoft-Windows-Dhcp-Client [1002]  - The IP address lease 10.200.175.203 for the Network Card with network address 001CBF2A672C has been denied by the DHCP server 2.2.2.2 (The DHCP Server sent a DHCPNACK message).
10/20/2013 12:55:54 PM, Error: EventLog [6008]  - The previous system shutdown at 12:54:24 PM on 10/20/2013 was unexpected.
10/19/2013 7:36:21 PM, Error: EventLog [6008]  - The previous system shutdown at 7:34:11 PM on 10/19/2013 was unexpected.
10/19/2013 10:24:29 PM, Error: EventLog [6008]  - The previous system shutdown at 10:23:22 PM on 10/19/2013 was unexpected.
10/18/2013 10:35:08 PM, Error: Microsoft-Windows-Dhcp-Client [1001]  - Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 001CBF2A672C.  The following error occurred:  The semaphore timeout period has expired.. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
.
==== End Of File ===========================
 

[MrCharlie]

Welcome to the forum.

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Which system am I using?

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes and use the default font)

General P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

2. If you have illegal/cracked software, cracks, keygens, custom (Adobe) host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.

MrC

Note:

Please read all of my instructions completely including these.

Make sure system restore is turned on and running

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

[rysktkr2]

Here is my log:

 

RogueKiller V8.7.5 [Oct 22 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.adlice.com/forum/

Website : http://www.adlice.com/softwares/roguekiller/

Blog : http://tigzyrk.blogspot.com/

 

Operating System : Windows Vista (6.0.6002 Service Pack 2) 32 bits version

Started in : Normal mode

User : Aubree [Admin rights]

Mode : Scan -- Date : 10/24/2013 18:52:44

| ARK || FAK || MBR |

 

¤¤¤ Bad processes : 3 ¤¤¤

[sUSP PATH][DLL] explorer.exe -- C:\Users\Aubree\AppData\Local\CloudStation\iconoverlay_v4\IconOverlayDLLs\iconOverlay.dll [x] -> UNLOADED

[sUSP PATH] cloud.exe -- C:\Users\Aubree\AppData\Local\CloudStation\bin\cloud.exe [7] -> KILLED [TermProc]

[sUSP PATH] client-win.exe -- C:\Users\Aubree\AppData\Local\CloudStation\bin\client-win.exe [7] -> KILLED [TermProc]

 

¤¤¤ Registry Entries : 2 ¤¤¤

[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

 

¤¤¤ Scheduled tasks : 0 ¤¤¤

 

¤¤¤ Startup Entries : 1 ¤¤¤

[Aubree][sUSP PATH] CloudStation.lnk : C:\Users\Aubree\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\CloudStation.lnk @C:\Users\Aubree\AppData\Local\CloudStation\bin\cloud.exe [-][7] -> FOUND

 

¤¤¤ Web browsers : 0 ¤¤¤

 

¤¤¤ Particular Files / Folders: ¤¤¤

 

¤¤¤ Driver : [LOADED] ¤¤¤

[inline] EAT @explorer.exe (FwDoNothingOnObject) : FirewallAPI.dll -> HOOKED (Unknown @ 0x364D0466)

[inline] EAT @explorer.exe (FwEnableMemTracing) : FirewallAPI.dll -> HOOKED (Unknown @ 0x364D0466)

[inline] EAT @explorer.exe (FwSetMemLeakPolicy) : FirewallAPI.dll -> HOOKED (Unknown @ 0x364D0466)

[inline] EAT @explorer.exe (RegCreateKeyExW) : pkmws.dll -> HOOKED (C:\Windows\system32\ADVAPI32.dll @ 0x763A41F1)

[inline] EAT @explorer.exe (RegEnumKeyW) : pkmws.dll -> HOOKED (C:\Windows\system32\ADVAPI32.dll @ 0x763B80C3)

[inline] EAT @explorer.exe (RegOpenKeyExW) : pkmws.dll -> HOOKED (C:\Windows\system32\ADVAPI32.dll @ 0x763B7BA1)

[inline] EAT @explorer.exe (RegQueryValueExW) : pkmws.dll -> HOOKED (C:\Windows\system32\ADVAPI32.dll @ 0x763B765E)

[inline] EAT @explorer.exe (RegisterClipboardFormatW) : pkmws.dll -> HOOKED (C:\Windows\system32\USER32.dll @ 0x7765D6AC)

[inline] EAT @explorer.exe (??_7CWbemInstance@@6BCClassPartContainer@@@) : fastprox.dll -> HOOKED (Unknown @ 0xEC6785E7)

[Address] IAT @iexplore.exe (SHGetValueW) : SHLWAPI.dll -> HOOKED (C:\Program Files\Internet Explorer\IEShims.dll @ 0x656A4927)

[Address] IAT @iexplore.exe (SHRegGetValueW) : SHLWAPI.dll -> HOOKED (C:\Program Files\Internet Explorer\IEShims.dll @ 0x656A4984)

[Address] IAT @iexplore.exe (SHSetValueW) : SHLWAPI.dll -> HOOKED (C:\Program Files\Internet Explorer\IEShims.dll @ 0x656C2BC2)

[Address] IAT @iexplore.exe (PathIsURLW) : SHLWAPI.dll -> HOOKED (C:\Program Files\Internet Explorer\IEShims.dll @ 0x656AFA79)

[Address] IAT @iexplore.exe (SHGetValueW) : SHLWAPI.dll -> HOOKED (C:\Program Files\Internet Explorer\IEShims.dll @ 0x656A4927)

[Address] IAT @iexplore.exe (SHRegGetValueW) : SHLWAPI.dll -> HOOKED (C:\Program Files\Internet Explorer\IEShims.dll @ 0x656A4984)

[Address] IAT @iexplore.exe (SHSetValueW) : SHLWAPI.dll -> HOOKED (C:\Program Files\Internet Explorer\IEShims.dll @ 0x656C2BC2)

[Address] IAT @iexplore.exe (PathIsURLW) : SHLWAPI.dll -> HOOKED (C:\Program Files\Internet Explorer\IEShims.dll @ 0x656AFA79)

 

¤¤¤ External Hives: ¤¤¤

 

¤¤¤ Infection : Root.MBR ¤¤¤

 

¤¤¤ HOSTS File: ¤¤¤

--> %SystemRoot%\System32\drivers\etc\hosts

 

 

127.0.0.1       localhost

::1             localhost

 

 

¤¤¤ MBR Check: ¤¤¤

 

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) ST9160821AS +++++

--- User ---

[MBR] b003ca704bbb6aea195a11b4027a621b

[bSP] c39d26b2944779cb28c982f13ef7cac7 : MBR Code unknown

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 144145 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 295210440 | Size: 8479 Mo

User = LL1 ... OK!

User != LL2 ... KO!

--- LL2 ---

[MBR] e1c8c0f8f6fe815f17ff5e3a71486e72

[bSP] 964764d30d96fe8acd58e826b56d805b : MBR Code unknown

Partition table:

0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 24591 Mo

1 - [ACTIVE] FAT16-LBA (0x0e) [VISIBLE] Offset (sectors): 50379840 | Size: 400 Mo

 

Finished : << RKreport[0]_S_10242013_185244.txt >>

[MrCharlie]

Download Malwarebytes Anti-Rootkit from HERE

• Unzip the contents to a folder in a convenient location.
• Open the folder where the contents were unzipped and run mbar.exe
• Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
• Click on the Cleanup button to remove any threats and reboot if prompted to do so.
• Wait while the system shuts down and the cleanup process is performed.
• Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
• When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt

To attach a log if needed:

Bottom right corner of this page.

New window that comes up.

MrC

[rysktkr2]

Ran it once and it didn't find anything.

mbar-log-2013-10-24 (19-26-02).txt

system-log.txt

[MrCharlie]

OK..Next:

Please read the directions carefully so you don't end up deleting something that is good!!

If in doubt about an entry....please ask or choose Skip!!!!

Don't Delete anything unless instructed to!

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

If a suspicious object is detected, the default action will be Skip, click on Continue

Please note that TDSSKiller can be run in safe mode if needed.

Please download the latest version of TDSSKiller from HERE and save it to your Desktop.

• Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.

  

• Put a checkmark beside loaded modules.

  

• A reboot will be needed to apply the changes. Do it.
• TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
• Then click on Change parameters in TDSSKiller.
• Check all boxes then click OK.

  

• Click the Start Scan button.

  

• The scan should take no longer than 2 minutes.
• If a suspicious object is detected, the default action will be Skip, click on Continue.

  

  Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

  If in doubt about an entry....please ask or choose Skip

• If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.

  Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.

  

  Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

• A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here. There may be 3 logs > so post or attach all of them.
• Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.

Here's a summary of what to do if you would like to print it out:

If in doubt about an entry....please ask or choose Skip

Don't Delete anything unless instructed to!

If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

~~~~~~~~~~~~~~~~~~~~

You can attach the logs if they're too long:

Bottom right corner of this page.

New window that comes up.

MrC

[rysktkr2]

Here are the logs.

TDSSKiller.3.0.0.14_25.10.2013_09.00.51_log.txt

TDSSKiller.3.0.0.14_25.10.2013_09.07.03_log.txt

TDSSKiller.3.0.0.14_25.10.2013_09.11.30_log.txt

[MrCharlie]

OK...Next:

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

[rysktkr2]

log enclosed

ComboFix.txt

[MrCharlie]

Sorry for the delay, I missed your reply.

Lets clean out any adware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

Make sure you click on download buttons that look like this, not "sponsored ad links":

• Double click on AdwCleaner.exe to run the tool.

  Vista/Windows 7/8 users right-click and select Run As Administrator

• Click on the Scan button.
• AdwCleaner will begin...be patient as the scan may take some time to complete.
• When it's done you'll see: Pending: Please uncheck elements you don't want removed.
• Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
• Look over the log especially under Files/Folders for any program you want to save.
• If there's a program you may want to save, just uncheck it from AdwCleaner.
• If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
• If you're ready to clean it all up.....click the Clean button.
• After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
• Copy and paste the contents of that logfile in your next reply.
• A copy of that logfile will also be saved in the C:\AdwCleaner folder.
• Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
• To restore an item that has been deleted:
• Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.

Then..................

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

Please let me know how computer is running now, MrC

[AdvancedSetup]

Are you still with us?

[rysktkr2]

Sorry, my daughter went back to school and am doing this remotely. It's still running very loud. Here is the log:

 

Malwarebytes Anti-Malware 1.75.0.1300

www.malwarebytes.org

 

Database version: v2013.11.01.07

 

Windows Vista Service Pack 2 x86 NTFS

Internet Explorer 9.0.8112.16421

Aubree :: AUBREE-PC [administrator]

 

11/1/2013 3:19:15 PM

mbam-log-2013-11-01 (15-19-15).txt

 

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 249362

Time elapsed: 12 minute(s), 20 second(s)

 

Memory Processes Detected: 0

(No malicious items detected)

 

Memory Modules Detected: 0

(No malicious items detected)

 

Registry Keys Detected: 0

(No malicious items detected)

 

Registry Values Detected: 0

(No malicious items detected)

 

Registry Data Items Detected: 0

(No malicious items detected)

 

Folders Detected: 0

(No malicious items detected)

 

Files Detected: 1

C:\Users\Aubree\Downloads\Setup.exe (PUP.Optional.ExpressInstall.A) -> Quarantined and deleted successfully.

 

(end)

 

[MrCharlie]

You did run  AdwCleanercorrect?

I'm not seeing any malware so far.

Run this free online virus scan:

Please run a free online scan with the ESET Online Scanner (it may take a while to run)

Note: You will need to use Internet Explorer for this scan.

First please Disable any Antivirus you have active, as shown in This Topic

Note: Don't forget to re-enable it after the scan.

http://www.eset.eu/online-scanner

Tick the box next to YES, I accept the Terms of Use.

Click Start

When asked, allow the ActiveX control to install

Click Start

Make sure that the options Remove found threats is unchecked and the option Scan unwanted applications is checked

Click Advanced settings and select the following:

• Scan potentially unwanted applications
• Scan for potentially unsafe applications
• Enable Anti-Stealth technology

Click Start

Wait for the scan to finish

If threats were found:

Click on "list of threats found"

Click on "export to text file" and save it as ESET SCAN and save to the desktop

Click on back

Put a checkmark in "Uninstall application on close"

Click on finish

Post back the log.....MrC

[MrCharlie]

How are we doing??

Do you still need help or can I close this post??

MrC

[AdvancedSetup]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!