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UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

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DDS (Ver_2012-11-20.01)

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Microsoft Windows 7 Home Premium 

Boot Device: \Device\HarddiskVolume2

Install Date: 5/19/2010 5:16:33 PM

System Uptime: 10/22/2013 8:11:02 AM (0 hours ago)

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Motherboard: Dell Inc. |  | 0G848F

Processor: Pentium® Dual-Core CPU       T4400  @ 2.20GHz | Microprocessor | 2194/200mhz

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==== Disk Partitions =========================

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C: is FIXED (NTFS) - 218 GiB total, 139.527 GiB free.

D: is CDROM ()

E: is Removable

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==== Disabled Device Manager Items =============

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Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}

Description: Security Processor Loader Driver

Device ID: ROOT\LEGACY_SPLDR\0000

Manufacturer: 

Name: Security Processor Loader Driver

PNP Device ID: ROOT\LEGACY_SPLDR\0000

Service: spldr

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==== System Restore Points ===================

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No restore point in system.

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==== Installed Programs ======================

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Adobe Flash Player 11 ActiveX

Adobe Reader XI (11.0.05)

Advanced Audio FX Engine

Apple Application Support

Apple Mobile Device Support

Apple Software Update

Ask Toolbar

Ask Toolbar Updater

Bing Bar

Bonjour

Cisco EAP-FAST Module

Cisco LEAP Module

Cisco PEAP Module

Compatibility Pack for the 2007 Office system

D3DX10

Dell DataSafe Local Backup

Dell DataSafe Local Backup - Support Software

Dell Dock

Dell Edoc Viewer

Dell Getting Started Guide

Dell Touchpad

Dell Webcam Central

Dell Wireless WLAN Card Utility

DING!

Google Chrome

Google Toolbar for Internet Explorer

Google Update Helper

GoToAssist 8.0.0.514

HP Officejet 6500 E710n-z Basic Device Software

HP Officejet 6500 E710n-z Help

iCloud

Intel® Control Center

Intel® Graphics Media Accelerator Driver

Intel® Rapid Storage Technology

iTunes

Java 7 Update 11

Java 6 Update 17 (64-bit)

Java SE Development Kit 6 Update 20

JavaFX 2.1.1

Junk Mail filter update

Kaspersky Anti-Virus 2012

Kaspersky Internet Security 2012

LG United Mobile Driver

LG USB WML Modem Driver

LimeWire 5.5.10

Live! Cam Avatar Creator

Malwarebytes Anti-Malware version 1.75.0.1300

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Office PowerPoint Viewer 2007 (English)

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2005 Redistributable - KB2467175

Microsoft Visual C++ 2005 Redistributable (x64)

Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175

Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319

Microsoft Works

MobileMe Control Panel

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

PlayMemories Home

PowerDVD DX

Quickset64

QuickTime

Roxio Burn

Safari

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)

Skype Toolbars

Skype™ 5.10

Spelling Dictionaries Support For Adobe Reader 9

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Client Profile (KB2836939)

Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live Sync

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

.

==== Event Viewer Messages From Past Week ========

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10/22/2013 8:19:24 AM, Error: Service Control Manager [7001]  - The Computer Browser service depends on the Server service which failed to start because of the following error:  The dependency service or group failed to start.

10/22/2013 8:15:48 AM, Error: Service Control Manager [7022]  - The Windows Defender service hung on starting.

10/22/2013 8:13:44 AM, Error: Service Control Manager [7001]  - The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error:  The dependency service or group failed to start.

10/22/2013 8:12:46 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

10/22/2013 8:12:45 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

10/22/2013 8:12:32 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

10/22/2013 8:12:23 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

10/22/2013 8:12:00 AM, Error: Microsoft-Windows-WLAN-AutoConfig [10000]  - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\System32\bcmihvsrv64.dll Error Code: 21

10/22/2013 8:11:44 AM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  discache KLIF spldr Wanarpv6

10/22/2013 8:08:58 AM, Error: iaStor [9]  - The device, \Device\Ide\iaStor0, did not respond within the timeout period.

10/21/2013 9:43:12 AM, Error: Service Control Manager [7023]  - The Windows Defender service terminated with the following error:  Error performing inpage operation.

10/21/2013 9:00:56 AM, Error: Disk [11]  - The driver detected a controller error on \Device\Harddisk1\DR1.

10/21/2013 8:48:28 AM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the SoftThinks Agent Service service to connect.

10/21/2013 8:48:28 AM, Error: Service Control Manager [7000]  - The SoftThinks Agent Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.

10/21/2013 8:47:52 AM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the SeaPort service to connect.

10/21/2013 8:47:52 AM, Error: Service Control Manager [7000]  - The SeaPort service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.

10/21/2013 8:47:14 AM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the PMBDeviceInfoProvider service to connect.

10/21/2013 8:47:14 AM, Error: Service Control Manager [7000]  - The PMBDeviceInfoProvider service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.

10/21/2013 8:46:38 AM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Kaspersky Anti-Virus Service service to connect.

10/21/2013 8:46:38 AM, Error: Service Control Manager [7000]  - The Kaspersky Anti-Virus Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.

10/21/2013 8:35:03 AM, Error: Service Control Manager [7023]  - The Windows Live ID Sign-in Assistant service terminated with the following error:  %%-2147467243

10/21/2013 3:56:40 PM, Error: Service Control Manager [7031]  - The Windows Defender service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

10/21/2013 3:38:35 PM, Error: Service Control Manager [7001]  - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.

10/21/2013 3:38:27 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}

10/21/2013 3:38:27 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}

10/21/2013 3:37:38 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD DfsC discache kl2 KLIF NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf

10/21/2013 3:37:36 PM, Error: Service Control Manager [7001]  - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.

10/21/2013 3:37:36 PM, Error: Service Control Manager [7001]  - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.

10/21/2013 3:37:36 PM, Error: Service Control Manager [7001]  - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error:  A device attached to the system is not functioning.

10/21/2013 3:37:36 PM, Error: Service Control Manager [7001]  - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.

10/21/2013 3:37:36 PM, Error: Service Control Manager [7001]  - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.

10/21/2013 3:37:36 PM, Error: Service Control Manager [7001]  - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error:  A device attached to the system is not functioning.

10/21/2013 3:37:36 PM, Error: Service Control Manager [7001]  - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.

10/21/2013 3:37:36 PM, Error: Service Control Manager [7001]  - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.

10/21/2013 3:37:36 PM, Error: Service Control Manager [7001]  - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error:  A device attached to the system is not functioning.

10/21/2013 3:37:36 PM, Error: Service Control Manager [7001]  - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.

10/21/2013 3:17:30 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

10/21/2013 3:17:23 PM, Error: Microsoft-Windows-DistributedCOM [10016]  - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID  {C97FCC79-E628-407D-AE68-A06AD6D8B4D1}  and APPID  {344ED43D-D086-4961-86A6-1106F4ACAD9B}  to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

10/21/2013 2:28:51 PM, Error: Ntfs [55]  - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume OS.

10/21/2013 2:28:13 PM, Error: Ntfs [55]  - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume C:.

10/21/2013 12:43:25 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X86 service to connect.

10/21/2013 11:44:19 AM, Error: Service Control Manager [7023]  - The Windows Defender service terminated with the following error:  The semaphore timeout period has expired.

10/21/2013 11:15:07 AM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Software Protection service to connect.

10/21/2013 11:15:07 AM, Error: Service Control Manager [7000]  - The Software Protection service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.

10/21/2013 11:02:30 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the eventlog service.

10/21/2013 1:45:50 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

10/21/2013 1:43:57 PM, Error: Service Control Manager [7022]  - The Windows Update service hung on starting.

10/21/2013 1:41:37 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Windows Media Player Network Sharing Service service to connect.

10/21/2013 1:41:37 PM, Error: Service Control Manager [7000]  - The Windows Media Player Network Sharing Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.

10/21/2013 1:37:40 PM, Error: Service Control Manager [7032]  - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error:  An instance of the service is already running.

10/21/2013 1:37:10 PM, Error: Service Control Manager [7031]  - The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

10/21/2013 1:36:25 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Google Update Service (gupdate) service to connect.

10/21/2013 1:36:25 PM, Error: Service Control Manager [7000]  - The Google Update Service (gupdate) service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.

10/21/2013 1:35:44 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X64 service to connect.

10/19/2013 6:50:59 PM, Error: Microsoft-Windows-WindowsUpdateClient [20]  - Installation Failure: Windows failed to install the following update with error 0x80248007: Definition Update for Windows Defender - KB915597 (Definition 1.161.141.0).

10/19/2013 6:27:27 PM, Error: volsnap [14]  - The shadow copies of volume C: were aborted because of an IO failure on volume C:.

10/17/2013 8:29:05 PM, Error: Server [2505]  - The server could not bind to the transport \Device\NetBT_Tcpip_{3972A7F0-05B8-4406-A171-883C1828E377} because another computer on the network has the same name.  The server could not start.

10/17/2013 1:05:54 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1053" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097}

10/17/2013 1:05:53 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the BITS service.

10/17/2013 1:05:53 PM, Error: Service Control Manager [7000]  - The Background Intelligent Transfer Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.

10/17/2013 1:02:23 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the IPBusEnum service.

10/16/2013 8:45:46 PM, Error: Service Control Manager [7001]  - The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:  After starting, the service hung in a start-pending state.

10/16/2013 8:45:00 PM, Error: Service Control Manager [7022]  - The Peer Name Resolution Protocol service hung on starting.

10/16/2013 8:43:20 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1053" attempting to start the service gupdate with arguments "/comsvc" in order to run the server: {4EB61BAC-A3B6-4760-9581-655041EF4D69}

10/16/2013 8:41:43 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Peer Networking Identity Manager service to connect.

10/16/2013 8:41:43 PM, Error: Service Control Manager [7001]  - The Peer Networking Grouping service depends on the Peer Networking Identity Manager service which failed to start because of the following error:  The service did not respond to the start or control request in a timely fashion.

10/16/2013 8:41:43 PM, Error: Service Control Manager [7001]  - The Peer Name Resolution Protocol service depends on the Peer Networking Identity Manager service which failed to start because of the following error:  The service did not respond to the start or control request in a timely fashion.

10/16/2013 8:41:43 PM, Error: Service Control Manager [7000]  - The Peer Networking Identity Manager service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.

10/16/2013 12:36:08 PM, Error: Service Control Manager [7034]  - The Google Update Service (gupdate) service terminated unexpectedly.  It has done this 1 time(s).

10/16/2013 12:34:31 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AudioSrv service.

10/16/2013 12:34:29 AM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.

10/16/2013 12:31:36 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the IKEEXT service.

10/16/2013 12:30:32 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HomeGroupListener service.

10/16/2013 12:30:32 AM, Error: Service Control Manager [7000]  - The HomeGroup Listener service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.

10/16/2013 11:45:11 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the netprofm service.

10/16/2013 11:44:41 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AVP service.

10/16/2013 11:41:54 AM, Error: Service Control Manager [7022]  - The Security Center service hung on starting.

10/16/2013 11:41:37 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the TrustedInstaller service.

10/16/2013 11:40:46 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the FDResPub service.

10/16/2013 11:40:16 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WinHttpAutoProxySvc service.

10/16/2013 11:39:49 AM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Windows Defender service to connect.

10/16/2013 11:39:49 AM, Error: Service Control Manager [7000]  - The Windows Defender service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.

10/16/2013 11:39:46 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the upnphost service.

10/16/2013 11:28:38 AM, Error: Service Control Manager [7001]  - The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error:  After starting, the service hung in a start-pending state.

10/16/2013 11:28:24 AM, Error: Service Control Manager [7022]  - The UPnP Device Host service hung on starting.

10/16/2013 11:19:34 AM, Error: Service Control Manager [7022]  - The Function Discovery Provider Host service hung on starting.

10/16/2013 11:17:22 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SysMain service.

10/16/2013 11:15:02 AM, Error: Microsoft-Windows-WMPNSS-Service [14332]  - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.

10/16/2013 10:19:59 PM, Error: Service Control Manager [7043]  - The Windows Update service did not shut down properly after receiving a preshutdown control.

10/15/2013 11:39:26 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Apple Mobile Device service to connect.

10/15/2013 11:39:26 PM, Error: Service Control Manager [7000]  - The Apple Mobile Device service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.

10/15/2013 10:14:16 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Windows Live ID Sign-in Assistant service to connect.

10/15/2013 10:14:16 PM, Error: Service Control Manager [7000]  - The Windows Live ID Sign-in Assistant service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.

10/15/2013 10:08:47 PM, Error: Service Control Manager [7032]  - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Peer Networking Identity Manager service, but this action failed with the following error:  An instance of the service is already running.

10/15/2013 10:08:47 PM, Error: Service Control Manager [7032]  - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Peer Name Resolution Protocol service, but this action failed with the following error:  An instance of the service is already running.

10/15/2013 10:03:47 PM, Error: Service Control Manager [7031]  - The Peer Networking Identity Manager service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 300000 milliseconds: Restart the service.

10/15/2013 10:03:47 PM, Error: Service Control Manager [7031]  - The Peer Networking Grouping service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 300000 milliseconds: Restart the service.

10/15/2013 10:03:47 PM, Error: Service Control Manager [7031]  - The Peer Name Resolution Protocol service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 300000 milliseconds: Restart the service.

.

==== End Of File ===========================

 

 

 


DDS (Ver_2012-11-20.01) - NTFS_AMD64 NETWORK

Internet Explorer: 10.0.9200.16720

Run by User at 8:17:34 on 2013-10-22

Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3032.2547 [GMT -5:00]

.

AV: Kaspersky Anti-Virus *Enabled/Outdated* {2EAA32A5-1EE1-1B22-95DA-337730C6E984}

SP: Kaspersky Anti-Virus *Enabled/Updated* {95CBD341-38DB-14AC-AF6A-08054B41A339}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\Explorer.EXE

C:\Windows\system32\ctfmon.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\svchost.exe -k secsvcs

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.


uURLSearchHooks: UrlSearchHook Class: {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

mWinlogon: Userinit = userinit.exe

BHO: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - <orphaned>

BHO: IEVkbdBHO Class: {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\ievkbd.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - 

BHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

BHO: FilterBHO Class: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\klwtbbho.dll

TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - 

TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe

mRun: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"

mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2

mRun: [Desktop Disc Tool] "c:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"

mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe

mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [b2C_AGENT] C:\ProgramData\LGMOBILEAX\B2C_Client\B2CNotiAgent.exe

mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"

mRun: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [PMBVolumeWatcher] C:\Program Files (x86)\Sony\PlayMemories Home\PMBVolumeWatcher.exe

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

StartupFolder: C:\Users\User\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files\Dell\DellDock\DellDock.exe

StartupFolder: C:\Users\User\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DING!.lnk - C:\Program Files (x86)\Southwest Airlines\Ding\Ding.exe

StartupFolder: C:\Users\User\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\LIMEWI~1.LNK - C:\Program Files (x86)\LimeWire\LimeWire.exe

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoDriveTypeAutoRun = dword:60

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {4248FE82-7FCB-46AC-B270-339F08212110} - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\ievkbd.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\klwtbbho.dll




TCP: NameServer = 10.204.1.11 10.201.1.80

TCP: Interfaces\{3972A7F0-05B8-4406-A171-883C1828E377} : DHCPNameServer = 10.204.1.11 10.201.1.80

TCP: Interfaces\{3972A7F0-05B8-4406-A171-883C1828E377}\6716C656E64796E6F6 : DHCPNameServer = 192.168.1.1

TCP: Interfaces\{3972A7F0-05B8-4406-A171-883C1828E377}\84F6D656130343 : DHCPNameServer = 192.168.1.254

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\30.0.1599.69\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

x64-BHO: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - <orphaned>

x64-BHO: IEVkbdBHO Class: {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\x64\ievkbd.dll

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

x64-BHO: FilterBHO Class: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\x64\klwtbbho.dll

x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe

x64-Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe

x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe

x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe

x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe

x64-Run: [broadcom Wireless Manager UI] C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.exe

x64-Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe

x64-IE: {4248FE82-7FCB-46AC-B270-339F08212110} - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\x64\ievkbd.dll

x64-IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\x64\klwtbbho.dll




x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>

x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll

x64-Notify: igfxcui - igfxdev.dll

x64-Notify: klogon - C:\Windows\System32\klogon.dll

x64-SSODL: WebCheck - <orphaned>

.

============= SERVICES / DRIVERS ===============

.

R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-3-29 55280]

R1 kl2;kl2;C:\Windows\System32\drivers\kl2.sys [2011-3-4 11864]

R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-2-26 215552]

R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-9-28 395264]

S2 AVP;Kaspersky Anti-Virus Service;C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe -r --> C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe -r [?]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]

S2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;C:\Program Files (x86)\Sony\PlayMemories Home\PMBDeviceInfoProvider.exe [2013-4-24 483864]

S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-2-28 183560]

S3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2010-3-29 172704]

S3 klmouflt;Kaspersky Lab KLMOUFLT;C:\Windows\System32\drivers\klmouflt.sys [2009-11-2 22544]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-6-26 59392]

S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]

.

=============== Created Last 30 ================

.

2013-10-21 21:00:22 9694160 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{4367A86D-FF06-40B5-A6C1-77046BF6FDCC}\mpengine.dll

2013-10-21 16:28:42 -------- d-----w- C:\Users\User\AppData\Roaming\Malwarebytes

2013-10-21 16:25:31 38224 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys

2013-10-21 16:24:34 -------- d-----w- C:\ProgramData\Malwarebytes

2013-10-21 16:24:23 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys

2013-10-21 16:24:00 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-10-19 23:38:29 -------- d-----w- C:\Users\User\AppData\Local\Programs

2013-10-15 02:13:58 3959296 ----a-w- C:\Windows\System32\jscript9.dll

2013-10-10 03:55:05 633856 ----a-w- C:\Windows\System32\comctl32.dll

2013-10-10 03:54:59 81920 ----a-w- C:\Windows\SysWow64\davclnt.dll

2013-09-26 18:00:39 208760 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\nppdf32.dll

.

==================== Find3M  ====================

.

2013-10-09 03:52:40 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-10-09 03:52:40 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-09-22 23:28:06 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll

2013-09-22 23:27:49 2876928 ----a-w- C:\Windows\SysWow64\jscript9.dll

2013-09-22 23:27:48 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll

2013-09-22 23:27:48 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll

2013-09-22 22:55:10 2241024 ----a-w- C:\Windows\System32\wininet.dll

2013-09-22 22:54:50 67072 ----a-w- C:\Windows\System32\iesetup.dll

2013-09-22 22:54:50 136704 ----a-w- C:\Windows\System32\iesysprep.dll

2013-09-21 03:38:39 2706432 ----a-w- C:\Windows\System32\mshtml.tlb

2013-09-21 03:30:24 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2013-09-21 02:48:36 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe

2013-09-21 02:39:47 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe

2013-09-14 01:10:19 497152 ----a-w- C:\Windows\System32\drivers\afd.sys

2013-09-08 02:30:37 1903552 ----a-w- C:\Windows\System32\drivers\tcpip.sys

2013-09-08 02:27:14 327168 ----a-w- C:\Windows\System32\mswsock.dll

2013-09-08 02:03:58 231424 ----a-w- C:\Windows\SysWow64\mswsock.dll

2013-08-29 02:17:48 5549504 ----a-w- C:\Windows\System32\ntoskrnl.exe

2013-08-29 02:16:35 1732032 ----a-w- C:\Windows\System32\ntdll.dll

2013-08-29 02:16:28 243712 ----a-w- C:\Windows\System32\wow64.dll

2013-08-29 02:16:14 859648 ----a-w- C:\Windows\System32\tdh.dll

2013-08-29 02:13:28 878080 ----a-w- C:\Windows\System32\advapi32.dll

2013-08-29 01:51:45 3969472 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2013-08-29 01:51:45 3914176 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2013-08-29 01:50:31 5120 ----a-w- C:\Windows\SysWow64\wow32.dll

2013-08-29 01:50:30 1292192 ----a-w- C:\Windows\SysWow64\ntdll.dll

2013-08-29 01:50:16 619520 ----a-w- C:\Windows\SysWow64\tdh.dll

2013-08-29 01:48:17 640512 ----a-w- C:\Windows\SysWow64\advapi32.dll

2013-08-29 01:48:15 44032 ----a-w- C:\Windows\apppatch\acwow64.dll

2013-08-29 00:49:53 25600 ----a-w- C:\Windows\SysWow64\setup16.exe

2013-08-29 00:49:52 7680 ----a-w- C:\Windows\SysWow64\instnm.exe

2013-08-29 00:49:52 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll

2013-08-29 00:49:49 2048 ----a-w- C:\Windows\SysWow64\user.exe

2013-08-28 01:21:06 3155968 ----a-w- C:\Windows\System32\win32k.sys

2013-08-28 01:12:33 461312 ----a-w- C:\Windows\System32\scavengeui.dll

2013-08-07 09:22:02 278800 ------w- C:\Windows\System32\MpSigStub.exe

2013-08-05 02:25:45 155584 ----a-w- C:\Windows\System32\drivers\ataport.sys

2013-08-02 02:14:57 215040 ----a-w- C:\Windows\System32\winsrv.dll

2013-08-02 02:13:34 424448 ----a-w- C:\Windows\System32\KernelBase.dll

2013-08-02 01:50:42 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll

2013-08-02 01:09:17 338432 ----a-w- C:\Windows\System32\conhost.exe

2013-08-02 00:59:09 112640 ----a-w- C:\Windows\System32\smss.exe

2013-08-02 00:43:05 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll

2013-08-02 00:43:05 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll

2013-08-02 00:43:05 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll

2013-08-02 00:43:05 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll

2013-08-01 12:09:36 983488 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys

2013-07-25 09:25:54 1888768 ----a-w- C:\Windows\System32\WMVDECOD.DLL

2013-07-25 08:57:27 1620992 ----a-w- C:\Windows\SysWow64\WMVDECOD.DLL

.

============= FINISH:  8:20:13.83 ===============

 

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Hello dudestop! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.
P2P/Piracy Warning:

If you're using Peer 2 Peer software such as LimeWire or similar you must either fully uninstall them or completely disable them from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

When you are ready, generate a new fresh DDS log files.

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Share on other sites

Sorry it took so long the laptop is really in bad shape

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium 

Boot Device: \Device\HarddiskVolume2

Install Date: 5/19/2010 5:16:33 PM

System Uptime: 10/22/2013 10:34:48 AM (0 hours ago)

.

Motherboard: Dell Inc. |  | 0G848F

Processor: Pentium® Dual-Core CPU       T4400  @ 2.20GHz | Microprocessor | 2194/200mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 218 GiB total, 144.624 GiB free.

D: is CDROM ()

E: is Removable

.

==== Disabled Device Manager Items =============

.

Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}

Description: Security Processor Loader Driver

Device ID: ROOT\LEGACY_SPLDR\0000

Manufacturer: 

Name: Security Processor Loader Driver

PNP Device ID: ROOT\LEGACY_SPLDR\0000

Service: spldr

.

==== System Restore Points ===================

.

No restore point in system.

.

==== Installed Programs ======================

.

Adobe Flash Player 11 ActiveX

Adobe Reader XI (11.0.05)

Advanced Audio FX Engine

Apple Application Support

Apple Mobile Device Support

Apple Software Update

Ask Toolbar

Ask Toolbar Updater

Bing Bar

Bonjour

Cisco EAP-FAST Module

Cisco LEAP Module

Cisco PEAP Module

Compatibility Pack for the 2007 Office system

D3DX10

Dell DataSafe Local Backup

Dell DataSafe Local Backup - Support Software

Dell Dock

Dell Edoc Viewer

Dell Getting Started Guide

Dell Touchpad

Dell Webcam Central

Dell Wireless WLAN Card Utility

DING!

Google Chrome

Google Toolbar for Internet Explorer

Google Update Helper

GoToAssist 8.0.0.514

HP Officejet 6500 E710n-z Basic Device Software

HP Officejet 6500 E710n-z Help

iCloud

Intel® Control Center

Intel® Graphics Media Accelerator Driver

Intel® Rapid Storage Technology

iTunes

Java 7 Update 11

Java 6 Update 17 (64-bit)

Java SE Development Kit 6 Update 20

JavaFX 2.1.1

Junk Mail filter update

Kaspersky Anti-Virus 2012

Kaspersky Internet Security 2012

LG United Mobile Driver

LG USB WML Modem Driver

Live! Cam Avatar Creator

Malwarebytes Anti-Malware version 1.75.0.1300

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Office PowerPoint Viewer 2007 (English)

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2005 Redistributable - KB2467175

Microsoft Visual C++ 2005 Redistributable (x64)

Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175

Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319

Microsoft Works

MobileMe Control Panel

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

PlayMemories Home

PowerDVD DX

Quickset64

QuickTime

Roxio Burn

Safari

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)

Skype Toolbars

Skype™ 5.10

Spelling Dictionaries Support For Adobe Reader 9

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Client Profile (KB2836939)

Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live Sync

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

.

==== Event Viewer Messages From Past Week ========

.

10/22/2013 10:56:02 AM, Error: Service Control Manager [7001]  - The Computer Browser service depends on the Server service which failed to start because of the following error:  The dependency service or group failed to start.

10/22/2013 10:47:45 AM, Error: iaStor [9]  - The device, \Device\Ide\iaStor0, did not respond within the timeout period.

10/22/2013 10:39:34 AM, Error: Service Control Manager [7022]  - The Windows Defender service hung on starting.

10/22/2013 10:37:30 AM, Error: Service Control Manager [7001]  - The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error:  The dependency service or group failed to start.

10/22/2013 10:36:28 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

10/22/2013 10:36:27 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

10/22/2013 10:36:14 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

10/22/2013 10:36:04 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

10/22/2013 10:35:45 AM, Error: Microsoft-Windows-WLAN-AutoConfig [10000]  - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\System32\bcmihvsrv64.dll Error Code: 21

10/22/2013 10:35:30 AM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  discache KLIF spldr Wanarpv6

10/22/2013 10:32:51 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

10/22/2013 10:32:35 AM, Error: Microsoft-Windows-DistributedCOM [10016]  - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID  {C97FCC79-E628-407D-AE68-A06AD6D8B4D1}  and APPID  {344ED43D-D086-4961-86A6-1106F4ACAD9B}  to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

10/22/2013 10:03:49 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}

10/21/2013 9:43:12 AM, Error: Service Control Manager [7023]  - The Windows Defender service terminated with the following error:  Error performing inpage operation.

10/21/2013 9:00:56 AM, Error: Disk [11]  - The driver detected a controller error on \Device\Harddisk1\DR1.

10/21/2013 8:48:28 AM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the SoftThinks Agent Service service to connect.

10/21/2013 8:48:28 AM, Error: Service Control Manager [7000]  - The SoftThinks Agent Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.

10/21/2013 8:47:52 AM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the SeaPort service to connect.

10/21/2013 8:47:52 AM, Error: Service Control Manager [7000]  - The SeaPort service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.

10/21/2013 8:47:14 AM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the PMBDeviceInfoProvider service to connect.

10/21/2013 8:47:14 AM, Error: Service Control Manager [7000]  - The PMBDeviceInfoProvider service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.

10/21/2013 8:46:38 AM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Kaspersky Anti-Virus Service service to connect.

10/21/2013 8:46:38 AM, Error: Service Control Manager [7000]  - The Kaspersky Anti-Virus Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.

10/21/2013 8:35:03 AM, Error: Service Control Manager [7023]  - The Windows Live ID Sign-in Assistant service terminated with the following error:  %%-2147467243

10/21/2013 3:56:40 PM, Error: Service Control Manager [7031]  - The Windows Defender service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

10/21/2013 3:38:35 PM, Error: Service Control Manager [7001]  - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.

10/21/2013 3:38:27 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}

10/21/2013 3:38:27 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}

10/21/2013 3:37:38 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD DfsC discache kl2 KLIF NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf

10/21/2013 3:37:36 PM, Error: Service Control Manager [7001]  - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.

10/21/2013 3:37:36 PM, Error: Service Control Manager [7001]  - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.

10/21/2013 3:37:36 PM, Error: Service Control Manager [7001]  - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error:  A device attached to the system is not functioning.

10/21/2013 3:37:36 PM, Error: Service Control Manager [7001]  - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.

10/21/2013 3:37:36 PM, Error: Service Control Manager [7001]  - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.

10/21/2013 3:37:36 PM, Error: Service Control Manager [7001]  - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error:  A device attached to the system is not functioning.

10/21/2013 3:37:36 PM, Error: Service Control Manager [7001]  - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.

10/21/2013 3:37:36 PM, Error: Service Control Manager [7001]  - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.

10/21/2013 3:37:36 PM, Error: Service Control Manager [7001]  - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error:  A device attached to the system is not functioning.

10/21/2013 3:37:36 PM, Error: Service Control Manager [7001]  - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.

10/21/2013 2:28:51 PM, Error: Ntfs [55]  - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume OS.

10/21/2013 2:28:13 PM, Error: Ntfs [55]  - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume C:.

10/21/2013 12:43:25 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X86 service to connect.

10/21/2013 11:44:19 AM, Error: Service Control Manager [7023]  - The Windows Defender service terminated with the following error:  The semaphore timeout period has expired.

10/21/2013 11:15:07 AM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Software Protection service to connect.

10/21/2013 11:15:07 AM, Error: Service Control Manager [7000]  - The Software Protection service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.

10/21/2013 11:02:30 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the eventlog service.

10/21/2013 1:45:50 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

10/21/2013 1:43:57 PM, Error: Service Control Manager [7022]  - The Windows Update service hung on starting.

10/21/2013 1:41:37 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Windows Media Player Network Sharing Service service to connect.

10/21/2013 1:41:37 PM, Error: Service Control Manager [7000]  - The Windows Media Player Network Sharing Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.

10/21/2013 1:37:40 PM, Error: Service Control Manager [7032]  - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error:  An instance of the service is already running.

10/21/2013 1:37:10 PM, Error: Service Control Manager [7031]  - The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

10/21/2013 1:36:25 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Google Update Service (gupdate) service to connect.

10/21/2013 1:36:25 PM, Error: Service Control Manager [7000]  - The Google Update Service (gupdate) service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.

10/21/2013 1:35:44 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X64 service to connect.

10/19/2013 6:50:59 PM, Error: Microsoft-Windows-WindowsUpdateClient [20]  - Installation Failure: Windows failed to install the following update with error 0x80248007: Definition Update for Windows Defender - KB915597 (Definition 1.161.141.0).

10/19/2013 6:27:27 PM, Error: volsnap [14]  - The shadow copies of volume C: were aborted because of an IO failure on volume C:.

10/17/2013 8:29:05 PM, Error: Server [2505]  - The server could not bind to the transport \Device\NetBT_Tcpip_{3972A7F0-05B8-4406-A171-883C1828E377} because another computer on the network has the same name.  The server could not start.

10/17/2013 1:05:54 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1053" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097}

10/17/2013 1:05:53 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the BITS service.

10/17/2013 1:05:53 PM, Error: Service Control Manager [7000]  - The Background Intelligent Transfer Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.

10/17/2013 1:02:23 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the IPBusEnum service.

10/16/2013 8:45:46 PM, Error: Service Control Manager [7001]  - The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:  After starting, the service hung in a start-pending state.

10/16/2013 8:45:00 PM, Error: Service Control Manager [7022]  - The Peer Name Resolution Protocol service hung on starting.

10/16/2013 8:43:20 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1053" attempting to start the service gupdate with arguments "/comsvc" in order to run the server: {4EB61BAC-A3B6-4760-9581-655041EF4D69}

10/16/2013 8:41:43 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Peer Networking Identity Manager service to connect.

10/16/2013 8:41:43 PM, Error: Service Control Manager [7001]  - The Peer Networking Grouping service depends on the Peer Networking Identity Manager service which failed to start because of the following error:  The service did not respond to the start or control request in a timely fashion.

10/16/2013 8:41:43 PM, Error: Service Control Manager [7001]  - The Peer Name Resolution Protocol service depends on the Peer Networking Identity Manager service which failed to start because of the following error:  The service did not respond to the start or control request in a timely fashion.

10/16/2013 8:41:43 PM, Error: Service Control Manager [7000]  - The Peer Networking Identity Manager service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.

10/16/2013 12:36:08 PM, Error: Service Control Manager [7034]  - The Google Update Service (gupdate) service terminated unexpectedly.  It has done this 1 time(s).

10/16/2013 12:34:31 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AudioSrv service.

10/16/2013 12:34:29 AM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.

10/16/2013 12:31:36 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the IKEEXT service.

10/16/2013 12:30:32 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HomeGroupListener service.

10/16/2013 12:30:32 AM, Error: Service Control Manager [7000]  - The HomeGroup Listener service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.

10/16/2013 11:45:11 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the netprofm service.

10/16/2013 11:44:41 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AVP service.

10/16/2013 11:41:54 AM, Error: Service Control Manager [7022]  - The Security Center service hung on starting.

10/16/2013 11:41:37 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the TrustedInstaller service.

10/16/2013 11:40:46 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the FDResPub service.

10/16/2013 11:40:16 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WinHttpAutoProxySvc service.

10/16/2013 11:39:49 AM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Windows Defender service to connect.

10/16/2013 11:39:49 AM, Error: Service Control Manager [7000]  - The Windows Defender service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.

10/16/2013 11:39:46 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the upnphost service.

10/16/2013 11:28:38 AM, Error: Service Control Manager [7001]  - The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error:  After starting, the service hung in a start-pending state.

10/16/2013 11:28:24 AM, Error: Service Control Manager [7022]  - The UPnP Device Host service hung on starting.

10/16/2013 11:19:34 AM, Error: Service Control Manager [7022]  - The Function Discovery Provider Host service hung on starting.

10/16/2013 11:17:22 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SysMain service.

10/16/2013 11:15:02 AM, Error: Microsoft-Windows-WMPNSS-Service [14332]  - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.

10/16/2013 10:19:59 PM, Error: Service Control Manager [7043]  - The Windows Update service did not shut down properly after receiving a preshutdown control.

10/15/2013 11:39:26 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Apple Mobile Device service to connect.

10/15/2013 11:39:26 PM, Error: Service Control Manager [7000]  - The Apple Mobile Device service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.

10/15/2013 10:14:16 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Windows Live ID Sign-in Assistant service to connect.

10/15/2013 10:14:16 PM, Error: Service Control Manager [7000]  - The Windows Live ID Sign-in Assistant service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.

10/15/2013 10:08:47 PM, Error: Service Control Manager [7032]  - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Peer Networking Identity Manager service, but this action failed with the following error:  An instance of the service is already running.

10/15/2013 10:08:47 PM, Error: Service Control Manager [7032]  - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Peer Name Resolution Protocol service, but this action failed with the following error:  An instance of the service is already running.

10/15/2013 10:03:47 PM, Error: Service Control Manager [7031]  - The Peer Networking Identity Manager service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 300000 milliseconds: Restart the service.

10/15/2013 10:03:47 PM, Error: Service Control Manager [7031]  - The Peer Networking Grouping service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 300000 milliseconds: Restart the service.

10/15/2013 10:03:47 PM, Error: Service Control Manager [7031]  - The Peer Name Resolution Protocol service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 300000 milliseconds: Restart the service.

.

==== End Of File ===========================

 

 


DDS (Ver_2012-11-20.01) - NTFS_AMD64 NETWORK

Internet Explorer: 10.0.9200.16720

Run by User at 10:54:06 on 2013-10-22

Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3032.2523 [GMT -5:00]

.

AV: Kaspersky Anti-Virus *Enabled/Outdated* {2EAA32A5-1EE1-1B22-95DA-337730C6E984}

SP: Kaspersky Anti-Virus *Enabled/Updated* {95CBD341-38DB-14AC-AF6A-08054B41A339}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\ctfmon.exe

C:\Windows\System32\svchost.exe -k secsvcs

C:\Windows\Explorer.EXE

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.


uURLSearchHooks: UrlSearchHook Class: {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

mWinlogon: Userinit = userinit.exe

BHO: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - <orphaned>

BHO: IEVkbdBHO Class: {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\ievkbd.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - 

BHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

BHO: FilterBHO Class: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\klwtbbho.dll

TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - 

TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe

mRun: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"

mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2

mRun: [Desktop Disc Tool] "c:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"

mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe

mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [b2C_AGENT] C:\ProgramData\LGMOBILEAX\B2C_Client\B2CNotiAgent.exe

mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"

mRun: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [PMBVolumeWatcher] C:\Program Files (x86)\Sony\PlayMemories Home\PMBVolumeWatcher.exe

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

StartupFolder: C:\Users\User\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files\Dell\DellDock\DellDock.exe

StartupFolder: C:\Users\User\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DING!.lnk - C:\Program Files (x86)\Southwest Airlines\Ding\Ding.exe

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoDriveTypeAutoRun = dword:60

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {4248FE82-7FCB-46AC-B270-339F08212110} - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\ievkbd.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\klwtbbho.dll




TCP: NameServer = 10.204.1.11 10.201.1.80

TCP: Interfaces\{3972A7F0-05B8-4406-A171-883C1828E377} : DHCPNameServer = 10.204.1.11 10.201.1.80

TCP: Interfaces\{3972A7F0-05B8-4406-A171-883C1828E377}\6716C656E64796E6F6 : DHCPNameServer = 192.168.1.1

TCP: Interfaces\{3972A7F0-05B8-4406-A171-883C1828E377}\84F6D656130343 : DHCPNameServer = 192.168.1.254

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\30.0.1599.69\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

x64-BHO: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - <orphaned>

x64-BHO: IEVkbdBHO Class: {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\x64\ievkbd.dll

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

x64-BHO: FilterBHO Class: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\x64\klwtbbho.dll

x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe

x64-Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe

x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe

x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe

x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe

x64-Run: [broadcom Wireless Manager UI] C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.exe

x64-Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe

x64-IE: {4248FE82-7FCB-46AC-B270-339F08212110} - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\x64\ievkbd.dll

x64-IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\x64\klwtbbho.dll




x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>

x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll

x64-Notify: igfxcui - igfxdev.dll

x64-Notify: klogon - C:\Windows\System32\klogon.dll

x64-SSODL: WebCheck - <orphaned>

.

============= SERVICES / DRIVERS ===============

.

R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-3-29 55280]

R1 kl2;kl2;C:\Windows\System32\drivers\kl2.sys [2011-3-4 11864]

R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-2-26 215552]

R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-9-28 395264]

S2 AVP;Kaspersky Anti-Virus Service;C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe -r --> C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe -r [?]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]

S2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;C:\Program Files (x86)\Sony\PlayMemories Home\PMBDeviceInfoProvider.exe [2013-4-24 483864]

S2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-3-29 1692480]

S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]

S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-2-28 183560]

S3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2010-3-29 172704]

S3 klmouflt;Kaspersky Lab KLMOUFLT;C:\Windows\System32\drivers\klmouflt.sys [2009-11-2 22544]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-6-26 59392]

S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-5-19 1255736]

.

=============== Created Last 30 ================

.

2013-10-21 21:00:22 9694160 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{4367A86D-FF06-40B5-A6C1-77046BF6FDCC}\mpengine.dll

2013-10-21 16:28:42 -------- d-----w- C:\Users\User\AppData\Roaming\Malwarebytes

2013-10-21 16:25:31 38224 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys

2013-10-21 16:24:34 -------- d-----w- C:\ProgramData\Malwarebytes

2013-10-21 16:24:23 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys

2013-10-21 16:24:00 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-10-19 23:38:29 -------- d-----w- C:\Users\User\AppData\Local\Programs

2013-10-15 02:13:58 3959296 ----a-w- C:\Windows\System32\jscript9.dll

2013-10-10 03:55:05 633856 ----a-w- C:\Windows\System32\comctl32.dll

2013-10-10 03:54:59 81920 ----a-w- C:\Windows\SysWow64\davclnt.dll

2013-09-26 18:00:39 208760 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\nppdf32.dll

.

==================== Find3M  ====================

.

2013-10-09 03:52:40 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-10-09 03:52:40 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-09-22 23:28:06 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll

2013-09-22 23:27:49 2876928 ----a-w- C:\Windows\SysWow64\jscript9.dll

2013-09-22 23:27:48 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll

2013-09-22 23:27:48 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll

2013-09-22 22:55:10 2241024 ----a-w- C:\Windows\System32\wininet.dll

2013-09-22 22:54:50 67072 ----a-w- C:\Windows\System32\iesetup.dll

2013-09-22 22:54:50 136704 ----a-w- C:\Windows\System32\iesysprep.dll

2013-09-21 03:38:39 2706432 ----a-w- C:\Windows\System32\mshtml.tlb

2013-09-21 03:30:24 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2013-09-21 02:48:36 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe

2013-09-21 02:39:47 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe

2013-09-14 01:10:19 497152 ----a-w- C:\Windows\System32\drivers\afd.sys

2013-09-08 02:30:37 1903552 ----a-w- C:\Windows\System32\drivers\tcpip.sys

2013-09-08 02:27:14 327168 ----a-w- C:\Windows\System32\mswsock.dll

2013-09-08 02:03:58 231424 ----a-w- C:\Windows\SysWow64\mswsock.dll

2013-08-29 02:17:48 5549504 ----a-w- C:\Windows\System32\ntoskrnl.exe

2013-08-29 02:16:35 1732032 ----a-w- C:\Windows\System32\ntdll.dll

2013-08-29 02:16:28 243712 ----a-w- C:\Windows\System32\wow64.dll

2013-08-29 02:16:14 859648 ----a-w- C:\Windows\System32\tdh.dll

2013-08-29 02:13:28 878080 ----a-w- C:\Windows\System32\advapi32.dll

2013-08-29 01:51:45 3969472 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2013-08-29 01:51:45 3914176 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2013-08-29 01:50:31 5120 ----a-w- C:\Windows\SysWow64\wow32.dll

2013-08-29 01:50:30 1292192 ----a-w- C:\Windows\SysWow64\ntdll.dll

2013-08-29 01:50:16 619520 ----a-w- C:\Windows\SysWow64\tdh.dll

2013-08-29 01:48:17 640512 ----a-w- C:\Windows\SysWow64\advapi32.dll

2013-08-29 01:48:15 44032 ----a-w- C:\Windows\apppatch\acwow64.dll

2013-08-29 00:49:53 25600 ----a-w- C:\Windows\SysWow64\setup16.exe

2013-08-29 00:49:52 7680 ----a-w- C:\Windows\SysWow64\instnm.exe

2013-08-29 00:49:52 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll

2013-08-29 00:49:49 2048 ----a-w- C:\Windows\SysWow64\user.exe

2013-08-28 01:21:06 3155968 ----a-w- C:\Windows\System32\win32k.sys

2013-08-28 01:12:33 461312 ----a-w- C:\Windows\System32\scavengeui.dll

2013-08-07 09:22:02 278800 ------w- C:\Windows\System32\MpSigStub.exe

2013-08-05 02:25:45 155584 ----a-w- C:\Windows\System32\drivers\ataport.sys

2013-08-02 02:14:57 215040 ----a-w- C:\Windows\System32\winsrv.dll

2013-08-02 02:13:34 424448 ----a-w- C:\Windows\System32\KernelBase.dll

2013-08-02 01:50:42 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll

2013-08-02 01:09:17 338432 ----a-w- C:\Windows\System32\conhost.exe

2013-08-02 00:59:09 112640 ----a-w- C:\Windows\System32\smss.exe

2013-08-02 00:43:05 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll

2013-08-02 00:43:05 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll

2013-08-02 00:43:05 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll

2013-08-02 00:43:05 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll

2013-08-01 12:09:36 983488 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys

2013-07-25 09:25:54 1888768 ----a-w- C:\Windows\System32\WMVDECOD.DLL

2013-07-25 08:57:27 1620992 ----a-w- C:\Windows\SysWow64\WMVDECOD.DLL

.

============= FINISH: 10:56:42.27 ===============

 

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Don't worry, take your time.

Step 1

Please uninstall the following applications:

Ask Toolbar

Ask Toolbar Updater

Step 2

Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
Step 3

Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Clean.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.
Step 4
  • Launch Malwarebytes' Anti-Malware
  • Go to Update tab and select Check for Updates. If an update is found, it will download and install the latest version.
  • Go to Scanner tab and select Perform Quick Scan, then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer,please do so immediately.

In your next reply, post the following log files:

  • Junkware Removal Tool log
  • AdwCleaner log
  • Malwarebytes' Anti-Malware log
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Only took it 3hours to load up... here are the logs

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 6.0.7 (10.15.2013:3)

OS: Windows 7 Home Premium x64

Ran by User on Tue 10/22/2013 at 11:57:33.23

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

~~~ Services

 

 

 

~~~ Registry Values

 

Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\apnupdater

Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks\\{00000000-6E41-4FD3-8538-502F5495E5FC}

Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{D4027C7F-154A-4066-A1AD-4243D8127440}

 

 

 

~~~ Registry Keys

 

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\protector_dll.protectorbho

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\protector_dll.protectorbho.1

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\genericasktoolbar.dll

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{6C434537-053E-486D-B62A-160059D9D456}

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\yahoopartnertoolbar

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\genericasktoolbar.toolbarwnd

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\genericasktoolbar.toolbarwnd.1

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\installer\features\a28b4d68debaa244eb686953b7074fef

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\installer\products\a28b4d68debaa244eb686953b7074fef

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\installer\upgradecodes\f928123a039649549966d4c29d35b1c9

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasapi32

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasmancs

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{86d4b82a-abed-442a-be86-96357b70f4fe}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\TaskScheduler_RASAPI32

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\TaskScheduler_RASMANCS

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\TaskScheduler_RASAPI32

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\TaskScheduler_RASMANCS

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{81E27C69-79D7-4BA1-8873-5D958B61EFA8}

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}

Successfully deleted: [Registry Key] "hkey_current_user\software\apn"

Successfully deleted: [Registry Key] "hkey_current_user\software\appdatalow\software\asktoolbar"

Successfully deleted: [Registry Key] "hkey_current_user\software\ask.com"

Successfully deleted: [Registry Key] "hkey_current_user\software\microsoft\internet explorer\low rights\elevationpolicy\{a5aa24ea-11b8-4113-95ae-9ed71deaf12a}"

Successfully deleted: [Registry Key] "hkey_local_machine\software\apn"

Successfully deleted: [Registry Key] "hkey_local_machine\software\asktoolbar"

Successfully deleted: [Registry Key] "hkey_local_machine\software\classes\appid\{9b0cb95c-933a-4b8c-b6d4-edcd19a43874}"

Successfully deleted: [Registry Key] "hkey_local_machine\software\classes\typelib\{2996f0e7-292b-4cae-893f-47b8b1c05b56}"

 

 

 

~~~ Files

 

 

 

~~~ Folders

 

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{0008A3D9-13F0-4A65-B1D9-73C6586A19F5}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{00DD5D1C-32F0-47D8-8F56-6F8CA39B2727}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{0223D1D0-D94D-48AF-BCF2-C1D5704F7DF2}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{038E2612-62E1-4EFC-9E92-1908A24357BA}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{040A1847-B08E-4BD2-9C0C-299D98761170}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{0BED79C1-7A1E-4F4F-89AF-0DB4C99053F0}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{11143FBB-0CBD-4BBC-B375-6101774A8F58}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{11AC686A-FC78-4283-8867-E91C04CCFE9C}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{177C87CB-4118-4146-AC46-1982282791C1}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{17EA6D12-8D92-4E5F-841A-EFF2DC979A1C}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{183847DA-C03F-4131-A9E9-764C04C298A5}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{1A099AE0-AED4-4661-94D9-E8BFE0D23445}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{1A2BE0CD-BD2A-4FED-8D8F-71913B6568AC}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{1A6C4B6F-7305-457D-AD1E-6F3F7749641B}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{1B5BC7D7-5D4E-4338-B18D-72CF062AAAF8}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{1BBEDCFB-B69A-49E0-8B12-E52FC2F78E55}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{1CBC0D81-363A-4046-8D2B-CCD514554CAB}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{1E80A933-55B2-4291-849D-F77C5CACC61A}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{2193B0D5-E67A-454E-B66F-8635CC62226A}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{2236E279-69AC-46C9-B525-D4CF722C2C4E}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{235E9B4E-B4D8-42EA-A444-00745F041131}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{2643EAC1-E289-447C-B17D-55DB4DE94C2B}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{28F9674B-7D27-4F11-8FF5-A5870C57F6CF}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{29221DEC-94DA-45DF-AABF-47A1EC397CBB}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{297F1104-2B0F-40AD-94D8-A3CD9C6F789C}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{2A456A5C-D725-432C-8F24-2115348A5752}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{2B0133CF-C921-417F-B6BD-F8D174746D74}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{2E6CAB87-A9B9-4330-B075-BCD5411C95E2}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{33281C0D-C61D-405C-875E-ED8D1EDA65A7}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{333B4E97-BB65-4651-8429-AC09A6AC1E9D}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{34DDD8D2-D96F-44A4-8079-99D3D28655E1}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{3686CBBA-1A73-492A-B973-4A3ABDFA26C7}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{373580F2-E74C-414D-9076-D76D383BE545}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{382DB2EB-9265-4411-9664-216155D2390E}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{3AC0CA7D-0F33-4D3A-B7E0-5F73ACBD7872}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{3F6974BD-E5BA-4AE5-ADC3-3E36539F588E}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{3FED0D7F-77AB-4AD0-8101-B47A1646F014}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{4025866D-3B8D-4C90-B882-B7C60937BC7D}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{43B45194-0A14-4DA7-B471-92C4F90D6864}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{468D19FC-A612-419B-B5CF-A54700B2B6D4}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{4AF83231-BC77-486D-8003-7AA9DE774566}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{4CA929D2-FC30-4A19-813A-32A27254B4AC}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{4F2BE028-357D-4707-871D-E3596C9DA3D4}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{4FCA0DA7-909E-4F0F-A8D7-CE604EC1447B}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{56D5632A-7B7F-40AC-B453-EC75E5098790}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{57E53090-2C50-4A43-B7F8-D3113A94C224}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{598B8B68-513F-4D2D-9215-E356C5BA59F5}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{5B529A14-5E78-4F70-A19C-44863937FE5B}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{5F9234DF-B644-45D4-A25B-F7BFFC3E4BB6}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{658BE32C-9282-4DCC-BC02-94A8D72EBDD4}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{66E610D6-B00D-467C-9CE4-19AD93EDE7E1}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{67078C3C-8978-4B03-92E7-0ECDD2C6C913}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{67E77F5B-AE4C-49BC-AD39-5912CB893453}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{68600122-33E8-4D7F-BB25-0265530DCA77}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{6B26BB01-E833-481E-93D0-447D5E5C4AB2}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{6DE99034-41CA-4380-A233-F783DA83F5CC}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{6E0941D8-D947-4CBD-BC5B-1C945AB24CAC}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{6EA8D606-A553-4527-87C0-BA73043B0CD9}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{6FB99E5E-39E8-477C-8D02-2BC89735E93F}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{7191E833-1FF1-4A59-A689-F6DA11BF0264}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{7319448E-AAFE-41CA-ADB2-78C5C7FCDDE0}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{73362662-5B0F-442B-9B90-0DC8F47659E4}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{737ACFC3-CDF2-4220-B324-70E6C4770F50}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{73A839BA-7C80-4F28-83D4-B9D5F0C549D6}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{7525F7F9-9757-4A23-896E-798B1A238AA8}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{76CBEF92-F8C5-4355-8F1A-18C0C01D3D1A}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{787208A5-9F9E-414E-9113-464F8BBE2702}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{7961EFDF-6576-4B23-881F-631A34F96660}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{7BCE9A59-D247-4752-B5D3-68AD1EFA3EED}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{7C241BA4-5147-4A6F-8E18-2DCBC1EE83EC}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{7DF4C1C1-419D-4A34-9E7C-93FA824E8FF9}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{7F882AE7-09DD-4ABA-BA8E-C4EA95C8544D}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{80E0818E-89AF-4912-801E-44F72BD60728}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{81F7712E-EF60-407F-93A4-A6E3E4273032}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{88BEAAF8-749E-455F-A95A-453753F8AC55}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{8B7995CA-87E8-4F3D-A8A4-1A363DAD64C0}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{8ED7852E-9EF1-4F2C-AF52-6D3CB3DD24B0}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{8F2F8D91-47A4-42B7-9A73-95C4CF232FA7}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{8F5FE659-F018-4206-8C91-EF992BFE7FC3}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{90D6817F-B478-4A5B-9717-71990D50F49B}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{92053B2E-7720-420D-9C86-B36F618D79A5}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{92BC4918-72FD-4F00-8F66-A1797E1EDBC9}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{95E2435F-E740-4967-8624-1380DF716815}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{974E7770-065F-4D4B-997C-320C99314D49}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{9FB5805E-A40C-4848-867B-461D6310B8AE}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{9FF72435-274F-4958-AAF5-AC10FF0AAEA2}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{A2B1E7FE-385A-448A-90B6-70AF4D9FE2C9}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{A38D8737-764B-4D12-8BEE-D483748B7531}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{A6833083-EECE-4994-8B38-B6A4C4340621}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{A7A40A8D-B19C-4BD2-A6B8-7E29370F957F}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{A8A90FAC-34FE-4975-A67A-74BC8699615F}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{A8E4A048-4230-4414-8EDB-FF9571B17DF4}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{AA216BA1-D805-459C-A5C0-0BB62DAABBF3}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{ABC4BBDC-3A30-4A0F-ACA9-54410D9D03CC}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{AC285CC6-DCA6-45A4-B7E4-1A383AE1715E}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{B0574FB3-0508-49B2-9B82-74ADB792F465}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{B3438075-42E7-47C1-981D-CBA7AA46B19D}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{B5672E5B-B97D-4E8C-956C-6689267C8652}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{BB86CB32-1D85-4D05-88D1-259732092CDA}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{BEB49F49-5E8F-4553-B111-B46956881353}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{C05D28B8-8010-4649-A5ED-788A135BFCBC}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{C11507FA-676E-4E3D-9323-6D0E18D74B4A}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{C6433D06-2CE1-47F3-9D5E-52689210CB35}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{C6C75E79-9EF9-4FC0-9954-19454A2DB421}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{C6F13BE7-7FC8-4DA7-BB44-273602FB8AA8}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{C9494BC6-3CDF-40CD-8325-94682203D6A0}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{CA9203F8-C32A-4487-857C-CCDA5D857F20}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{CAA84476-5935-419D-863F-4A55E7AF692B}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{CAC02ACE-8492-48D1-BD92-2126FAA161BE}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{CEA25A66-2D9F-445E-A21F-DC8764C6F35C}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{D4C2A86C-2DF1-479D-9B03-AAABEB37AB22}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{D7543918-137F-4912-BE73-5D3271ADA96D}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{DB362132-2D3C-48EA-A4EE-8ACA27DB0418}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{DBF62BCA-3D55-46E5-834F-0C2BABB575E1}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{DC589FE8-79E8-4196-A07E-0D60CF314101}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{DE626BEA-531E-498F-A511-ACAF8C4835AB}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{DE8E14E1-633A-4036-838F-E0543D2516A0}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{E08ADBAC-1330-445A-B991-64A89854A265}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{E0E78876-FF3E-4A29-A04D-924CFE15745A}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{E11C7B9A-96BC-4771-B5AF-36AFC9C918BA}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{E36488F0-24E0-4BBF-A9BE-F626908CA8BB}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{E5DF9A5F-C1B8-44B8-99DC-1DE79234A8AE}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{EB51AB3A-0CB1-459B-AF25-9EB8886DF9CD}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{EBBA9D55-1701-46D8-B887-69364D314BDE}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{EC679129-CA2C-4E49-99CF-D5AC380CCD8B}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{EC7489B7-9C29-438A-9E09-1ABB30DB16B2}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{ED7C0980-C52F-4FFB-8164-4013A80EE869}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{EE136245-3B06-497B-82C6-3621DF85D884}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{F1C3C990-874F-4293-B2F1-EBFAA87586FF}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{F37A49AA-122E-43A7-8A4E-7F447B2D6E66}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{F6266A66-8C3A-4963-9009-3D3CE233493A}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{F62BBA68-0820-4506-89C9-CB57B0322DC1}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{F8C0EFBA-8C7E-4260-8130-C32B63ABB866}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{F8E19FA7-5EA9-433A-9365-887F2F211380}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{FA73FCF2-A254-4206-AF15-6E8460BA7B63}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{FD61ED01-8449-43B6-AD1C-87459547383F}

Successfully deleted: [Folder] "C:\ProgramData\ask"

Successfully deleted: [Folder] "C:\Users\User\appdata\locallow\asktoolbar"

Successfully deleted: [Folder] "C:\Program Files (x86)\ask.com"

Successfully deleted: [Folder] "C:\Windows\installer\{86d4b82a-abed-442a-be86-96357b70f4fe}"

 

 

 

~~~ Chrome

 

Successfully deleted: [Folder] C:\Users\User\appdata\local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda

 

 

 

~~~ Event Viewer Logs were cleared

 

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on Tue 10/22/2013 at 12:24:19.53

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 


# AdwCleaner v3.010 - Report created 22/10/2013 at 13:08:25

# Updated 20/10/2013 by Xplode

# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)

# Username : User - USER-PC

# Running from : C:\Users\User\Desktop\AdwCleaner.exe

# Option : Clean

 

***** [ Services ] *****

 

 

***** [ Files / Folders ] *****

 

File Deleted : C:\Windows\System32\Tasks\Scheduled Update for Ask Toolbar

 

***** [ Shortcuts ] *****

 

 

***** [ Registry ] *****

 

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79A765E1-C399-405B-85AF-466F52E918B0}

 

***** [ Browsers ] *****

 

-\\ Internet Explorer v10.0.9200.16720

 

 

-\\ Google Chrome v30.0.1599.69

 

[ File : C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\preferences ]

 

 

*************************

 

AdwCleaner[R0].txt - [2340 octets] - [22/10/2013 13:07:47]

AdwCleaner[s0].txt - [2281 octets] - [22/10/2013 13:08:25]

 

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [2341 octets] ##########

 

 

 


Malwarebytes Anti-Malware 1.75.0.1300

www.malwarebytes.org

 

Database version: v2013.10.21.09

 

Windows 7 Service Pack 1 x64 NTFS (Safe Mode/Networking)

Internet Explorer 10.0.9200.16721

User :: USER-PC [administrator]

 

10/22/2013 2:30:29 PM

mbam-log-2013-10-22 (14-30-29).txt

 

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 201046

Time elapsed: 5 minute(s), 45 second(s)

 

Memory Processes Detected: 0

(No malicious items detected)

 

Memory Modules Detected: 0

(No malicious items detected)

 

Registry Keys Detected: 0

(No malicious items detected)

 

Registry Values Detected: 0

(No malicious items detected)

 

Registry Data Items Detected: 1

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowSearch (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and repaired successfully.

 

Folders Detected: 0

(No malicious items detected)

 

Files Detected: 1

C:\Users\User\Downloads\ZipExtractorSetup.exe (PUP.Optional.InstallCore) -> Quarantined and deleted successfully.

 

(end)

 


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Note: Please do not run this tool without special supervision and instructions of someone authorized to do so. Otherwise, you could end up with serious problems. For more details, read this article: ComboFix usage, Questions, Help? - Look here

Please visit this webpage and read the ComboFix User's Guide:

  • Once you've read the article and are ready to use the program you can download it directly from the link below.
  • Important! - Please make sure you save combofix to your desktop and do not run it from your browser
  • Direct download link for: ComboFix.exe
  • Please make sure you disable your security applications before running ComboFix.
  • Once Combofix has completed it will produce and open a log file. Please be patient as it can take some time to load.
  • Please copy/paste the contents or attach that log file to your next reply.
  • If needed the file can be located here: C:\combofix.txt
  • NOTE: If you receive the message "illegal operation has been attempted on a registry key that has been marked for deletion", just reboot the computer.
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