dudestop

thanks for your help but i went ahead and reformatted the laptop.

well for starters regular mode opens 80+ processes that require the majority of the physical memory. When i open Malwarebytes the administrator pops up i hit run then the main window never opens.

hello?

Only took it 3hours to load up... here are the logs ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Junkware Removal Tool (JRT) by Thisisu Version: 6.0.7 (10.15.2013:3) OS: Windows 7 Home Premium x64 Ran by User on Tue 10/22/2013 at 11:57:33.23 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~ Services ~~~ Registry Values Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\apnupdater Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks\\{00000000-6E41-4FD3-8538-502F5495E5FC} Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{D4027C7F-154A-4066-A1AD-4243D8127440} ~~~ Registry Keys Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\protector_dll.protectorbho Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\protector_dll.protectorbho.1 Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\genericasktoolbar.dll Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{6C434537-053E-486D-B62A-160059D9D456} Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92} Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E} Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\yahoopartnertoolbar Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\genericasktoolbar.toolbarwnd Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\genericasktoolbar.toolbarwnd.1 Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\installer\features\a28b4d68debaa244eb686953b7074fef Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\installer\products\a28b4d68debaa244eb686953b7074fef Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\installer\upgradecodes\f928123a039649549966d4c29d35b1c9 Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasapi32 Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasmancs Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{86d4b82a-abed-442a-be86-96357b70f4fe} Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\TaskScheduler_RASAPI32 Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\TaskScheduler_RASMANCS Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\TaskScheduler_RASAPI32 Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\TaskScheduler_RASMANCS Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{81E27C69-79D7-4BA1-8873-5D958B61EFA8} Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC} Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440} Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440} Successfully deleted: [Registry Key] "hkey_current_user\software\apn" Successfully deleted: [Registry Key] "hkey_current_user\software\appdatalow\software\asktoolbar" Successfully deleted: [Registry Key] "hkey_current_user\software\ask.com" Successfully deleted: [Registry Key] "hkey_current_user\software\microsoft\internet explorer\low rights\elevationpolicy\{a5aa24ea-11b8-4113-95ae-9ed71deaf12a}" Successfully deleted: [Registry Key] "hkey_local_machine\software\apn" Successfully deleted: [Registry Key] "hkey_local_machine\software\asktoolbar" Successfully deleted: [Registry Key] "hkey_local_machine\software\classes\appid\{9b0cb95c-933a-4b8c-b6d4-edcd19a43874}" Successfully deleted: [Registry Key] "hkey_local_machine\software\classes\typelib\{2996f0e7-292b-4cae-893f-47b8b1c05b56}" ~~~ Files ~~~ Folders Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{0008A3D9-13F0-4A65-B1D9-73C6586A19F5} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{00DD5D1C-32F0-47D8-8F56-6F8CA39B2727} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{0223D1D0-D94D-48AF-BCF2-C1D5704F7DF2} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{038E2612-62E1-4EFC-9E92-1908A24357BA} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{040A1847-B08E-4BD2-9C0C-299D98761170} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{0BED79C1-7A1E-4F4F-89AF-0DB4C99053F0} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{11143FBB-0CBD-4BBC-B375-6101774A8F58} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{11AC686A-FC78-4283-8867-E91C04CCFE9C} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{177C87CB-4118-4146-AC46-1982282791C1} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{17EA6D12-8D92-4E5F-841A-EFF2DC979A1C} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{183847DA-C03F-4131-A9E9-764C04C298A5} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{1A099AE0-AED4-4661-94D9-E8BFE0D23445} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{1A2BE0CD-BD2A-4FED-8D8F-71913B6568AC} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{1A6C4B6F-7305-457D-AD1E-6F3F7749641B} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{1B5BC7D7-5D4E-4338-B18D-72CF062AAAF8} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{1BBEDCFB-B69A-49E0-8B12-E52FC2F78E55} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{1CBC0D81-363A-4046-8D2B-CCD514554CAB} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{1E80A933-55B2-4291-849D-F77C5CACC61A} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{2193B0D5-E67A-454E-B66F-8635CC62226A} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{2236E279-69AC-46C9-B525-D4CF722C2C4E} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{235E9B4E-B4D8-42EA-A444-00745F041131} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{2643EAC1-E289-447C-B17D-55DB4DE94C2B} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{28F9674B-7D27-4F11-8FF5-A5870C57F6CF} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{29221DEC-94DA-45DF-AABF-47A1EC397CBB} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{297F1104-2B0F-40AD-94D8-A3CD9C6F789C} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{2A456A5C-D725-432C-8F24-2115348A5752} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{2B0133CF-C921-417F-B6BD-F8D174746D74} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{2E6CAB87-A9B9-4330-B075-BCD5411C95E2} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{33281C0D-C61D-405C-875E-ED8D1EDA65A7} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{333B4E97-BB65-4651-8429-AC09A6AC1E9D} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{34DDD8D2-D96F-44A4-8079-99D3D28655E1} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{3686CBBA-1A73-492A-B973-4A3ABDFA26C7} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{373580F2-E74C-414D-9076-D76D383BE545} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{382DB2EB-9265-4411-9664-216155D2390E} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{3AC0CA7D-0F33-4D3A-B7E0-5F73ACBD7872} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{3F6974BD-E5BA-4AE5-ADC3-3E36539F588E} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{3FED0D7F-77AB-4AD0-8101-B47A1646F014} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{4025866D-3B8D-4C90-B882-B7C60937BC7D} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{43B45194-0A14-4DA7-B471-92C4F90D6864} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{468D19FC-A612-419B-B5CF-A54700B2B6D4} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{4AF83231-BC77-486D-8003-7AA9DE774566} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{4CA929D2-FC30-4A19-813A-32A27254B4AC} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{4F2BE028-357D-4707-871D-E3596C9DA3D4} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{4FCA0DA7-909E-4F0F-A8D7-CE604EC1447B} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{56D5632A-7B7F-40AC-B453-EC75E5098790} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{57E53090-2C50-4A43-B7F8-D3113A94C224} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{598B8B68-513F-4D2D-9215-E356C5BA59F5} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{5B529A14-5E78-4F70-A19C-44863937FE5B} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{5F9234DF-B644-45D4-A25B-F7BFFC3E4BB6} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{658BE32C-9282-4DCC-BC02-94A8D72EBDD4} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{66E610D6-B00D-467C-9CE4-19AD93EDE7E1} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{67078C3C-8978-4B03-92E7-0ECDD2C6C913} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{67E77F5B-AE4C-49BC-AD39-5912CB893453} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{68600122-33E8-4D7F-BB25-0265530DCA77} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{6B26BB01-E833-481E-93D0-447D5E5C4AB2} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{6DE99034-41CA-4380-A233-F783DA83F5CC} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{6E0941D8-D947-4CBD-BC5B-1C945AB24CAC} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{6EA8D606-A553-4527-87C0-BA73043B0CD9} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{6FB99E5E-39E8-477C-8D02-2BC89735E93F} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{7191E833-1FF1-4A59-A689-F6DA11BF0264} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{7319448E-AAFE-41CA-ADB2-78C5C7FCDDE0} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{73362662-5B0F-442B-9B90-0DC8F47659E4} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{737ACFC3-CDF2-4220-B324-70E6C4770F50} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{73A839BA-7C80-4F28-83D4-B9D5F0C549D6} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{7525F7F9-9757-4A23-896E-798B1A238AA8} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{76CBEF92-F8C5-4355-8F1A-18C0C01D3D1A} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{787208A5-9F9E-414E-9113-464F8BBE2702} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{7961EFDF-6576-4B23-881F-631A34F96660} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{7BCE9A59-D247-4752-B5D3-68AD1EFA3EED} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{7C241BA4-5147-4A6F-8E18-2DCBC1EE83EC} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{7DF4C1C1-419D-4A34-9E7C-93FA824E8FF9} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{7F882AE7-09DD-4ABA-BA8E-C4EA95C8544D} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{80E0818E-89AF-4912-801E-44F72BD60728} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{81F7712E-EF60-407F-93A4-A6E3E4273032} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{88BEAAF8-749E-455F-A95A-453753F8AC55} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{8B7995CA-87E8-4F3D-A8A4-1A363DAD64C0} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{8ED7852E-9EF1-4F2C-AF52-6D3CB3DD24B0} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{8F2F8D91-47A4-42B7-9A73-95C4CF232FA7} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{8F5FE659-F018-4206-8C91-EF992BFE7FC3} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{90D6817F-B478-4A5B-9717-71990D50F49B} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{92053B2E-7720-420D-9C86-B36F618D79A5} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{92BC4918-72FD-4F00-8F66-A1797E1EDBC9} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{95E2435F-E740-4967-8624-1380DF716815} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{974E7770-065F-4D4B-997C-320C99314D49} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{9FB5805E-A40C-4848-867B-461D6310B8AE} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{9FF72435-274F-4958-AAF5-AC10FF0AAEA2} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{A2B1E7FE-385A-448A-90B6-70AF4D9FE2C9} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{A38D8737-764B-4D12-8BEE-D483748B7531} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{A6833083-EECE-4994-8B38-B6A4C4340621} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{A7A40A8D-B19C-4BD2-A6B8-7E29370F957F} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{A8A90FAC-34FE-4975-A67A-74BC8699615F} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{A8E4A048-4230-4414-8EDB-FF9571B17DF4} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{AA216BA1-D805-459C-A5C0-0BB62DAABBF3} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{ABC4BBDC-3A30-4A0F-ACA9-54410D9D03CC} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{AC285CC6-DCA6-45A4-B7E4-1A383AE1715E} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{B0574FB3-0508-49B2-9B82-74ADB792F465} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{B3438075-42E7-47C1-981D-CBA7AA46B19D} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{B5672E5B-B97D-4E8C-956C-6689267C8652} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{BB86CB32-1D85-4D05-88D1-259732092CDA} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{BEB49F49-5E8F-4553-B111-B46956881353} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{C05D28B8-8010-4649-A5ED-788A135BFCBC} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{C11507FA-676E-4E3D-9323-6D0E18D74B4A} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{C6433D06-2CE1-47F3-9D5E-52689210CB35} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{C6C75E79-9EF9-4FC0-9954-19454A2DB421} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{C6F13BE7-7FC8-4DA7-BB44-273602FB8AA8} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{C9494BC6-3CDF-40CD-8325-94682203D6A0} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{CA9203F8-C32A-4487-857C-CCDA5D857F20} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{CAA84476-5935-419D-863F-4A55E7AF692B} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{CAC02ACE-8492-48D1-BD92-2126FAA161BE} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{CEA25A66-2D9F-445E-A21F-DC8764C6F35C} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{D4C2A86C-2DF1-479D-9B03-AAABEB37AB22} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{D7543918-137F-4912-BE73-5D3271ADA96D} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{DB362132-2D3C-48EA-A4EE-8ACA27DB0418} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{DBF62BCA-3D55-46E5-834F-0C2BABB575E1} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{DC589FE8-79E8-4196-A07E-0D60CF314101} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{DE626BEA-531E-498F-A511-ACAF8C4835AB} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{DE8E14E1-633A-4036-838F-E0543D2516A0} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{E08ADBAC-1330-445A-B991-64A89854A265} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{E0E78876-FF3E-4A29-A04D-924CFE15745A} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{E11C7B9A-96BC-4771-B5AF-36AFC9C918BA} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{E36488F0-24E0-4BBF-A9BE-F626908CA8BB} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{E5DF9A5F-C1B8-44B8-99DC-1DE79234A8AE} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{EB51AB3A-0CB1-459B-AF25-9EB8886DF9CD} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{EBBA9D55-1701-46D8-B887-69364D314BDE} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{EC679129-CA2C-4E49-99CF-D5AC380CCD8B} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{EC7489B7-9C29-438A-9E09-1ABB30DB16B2} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{ED7C0980-C52F-4FFB-8164-4013A80EE869} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{EE136245-3B06-497B-82C6-3621DF85D884} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{F1C3C990-874F-4293-B2F1-EBFAA87586FF} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{F37A49AA-122E-43A7-8A4E-7F447B2D6E66} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{F6266A66-8C3A-4963-9009-3D3CE233493A} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{F62BBA68-0820-4506-89C9-CB57B0322DC1} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{F8C0EFBA-8C7E-4260-8130-C32B63ABB866} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{F8E19FA7-5EA9-433A-9365-887F2F211380} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{FA73FCF2-A254-4206-AF15-6E8460BA7B63} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{FD61ED01-8449-43B6-AD1C-87459547383F} Successfully deleted: [Folder] "C:\ProgramData\ask" Successfully deleted: [Folder] "C:\Users\User\appdata\locallow\asktoolbar" Successfully deleted: [Folder] "C:\Program Files (x86)\ask.com" Successfully deleted: [Folder] "C:\Windows\installer\{86d4b82a-abed-442a-be86-96357b70f4fe}" ~~~ Chrome Successfully deleted: [Folder] C:\Users\User\appdata\local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda ~~~ Event Viewer Logs were cleared ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Scan was completed on Tue 10/22/2013 at 12:24:19.53 End of JRT log ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ # AdwCleaner v3.010 - Report created 22/10/2013 at 13:08:25 # Updated 20/10/2013 by Xplode # Operating System : Windows 7 Home Premium Service Pack 1 (64 bits) # Username : User - USER-PC # Running from : C:\Users\User\Desktop\AdwCleaner.exe # Option : Clean ***** [ Services ] ***** ***** [ Files / Folders ] ***** File Deleted : C:\Windows\System32\Tasks\Scheduled Update for Ask Toolbar ***** [ Shortcuts ] ***** ***** [ Registry ] ***** Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5} Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497} Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{898EA8C8-E7FF-479B-8935-AEC46303B9E5} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440} Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5} Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A} Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456} Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92} Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79A765E1-C399-405B-85AF-466F52E918B0} ***** [ Browsers ] ***** -\\ Internet Explorer v10.0.9200.16720 -\\ Google Chrome v30.0.1599.69 [ File : C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\preferences ] ************************* AdwCleaner[R0].txt - [2340 octets] - [22/10/2013 13:07:47] AdwCleaner[s0].txt - [2281 octets] - [22/10/2013 13:08:25] ########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [2341 octets] ########## Malwarebytes Anti-Malware 1.75.0.1300 www.malwarebytes.org Database version: v2013.10.21.09 Windows 7 Service Pack 1 x64 NTFS (Safe Mode/Networking) Internet Explorer 10.0.9200.16721 User :: USER-PC [administrator] 10/22/2013 2:30:29 PM mbam-log-2013-10-22 (14-30-29).txt Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 201046 Time elapsed: 5 minute(s), 45 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 1 HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowSearch (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and repaired successfully. Folders Detected: 0 (No malicious items detected) Files Detected: 1 C:\Users\User\Downloads\ZipExtractorSetup.exe (PUP.Optional.InstallCore) -> Quarantined and deleted successfully. (end)

I finally got junkware remover and adwcleaner able to run but now when i try to run malwarebytes it shows up in the processes but it never pops up. (in safe mode)

Is it better if i continue to run in safe mode? or should i just boot up regularly?

Sorry it took so long the laptop is really in bad shape . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume2 Install Date: 5/19/2010 5:16:33 PM System Uptime: 10/22/2013 10:34:48 AM (0 hours ago) . Motherboard: Dell Inc. | | 0G848F Processor: Pentium® Dual-Core CPU T4400 @ 2.20GHz | Microprocessor | 2194/200mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 218 GiB total, 144.624 GiB free. D: is CDROM () E: is Removable . ==== Disabled Device Manager Items ============= . Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1} Description: Security Processor Loader Driver Device ID: ROOT\LEGACY_SPLDR\0000 Manufacturer: Name: Security Processor Loader Driver PNP Device ID: ROOT\LEGACY_SPLDR\0000 Service: spldr . ==== System Restore Points =================== . No restore point in system. . ==== Installed Programs ====================== . Adobe Flash Player 11 ActiveX Adobe Reader XI (11.0.05) Advanced Audio FX Engine Apple Application Support Apple Mobile Device Support Apple Software Update Ask Toolbar Ask Toolbar Updater Bing Bar Bonjour Cisco EAP-FAST Module Cisco LEAP Module Cisco PEAP Module Compatibility Pack for the 2007 Office system D3DX10 Dell DataSafe Local Backup Dell DataSafe Local Backup - Support Software Dell Dock Dell Edoc Viewer Dell Getting Started Guide Dell Touchpad Dell Webcam Central Dell Wireless WLAN Card Utility DING! Google Chrome Google Toolbar for Internet Explorer Google Update Helper GoToAssist 8.0.0.514 HP Officejet 6500 E710n-z Basic Device Software HP Officejet 6500 E710n-z Help iCloud Intel® Control Center Intel® Graphics Media Accelerator Driver Intel® Rapid Storage Technology iTunes Java 7 Update 11 Java 6 Update 17 (64-bit) Java SE Development Kit 6 Update 20 JavaFX 2.1.1 Junk Mail filter update Kaspersky Anti-Virus 2012 Kaspersky Internet Security 2012 LG United Mobile Driver LG USB WML Modem Driver Live! Cam Avatar Creator Malwarebytes Anti-Malware version 1.75.0.1300 Microsoft .NET Framework 4 Client Profile Microsoft Application Error Reporting Microsoft Office PowerPoint Viewer 2007 (English) Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2005 Redistributable - KB2467175 Microsoft Visual C++ 2005 Redistributable (x64) Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 Microsoft Works MobileMe Control Panel MSVCRT MSVCRT_amd64 MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) PlayMemories Home PowerDVD DX Quickset64 QuickTime Roxio Burn Safari Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841) Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708) Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827) Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449) Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019) Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595) Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642) Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576) Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393) Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628) Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2) Skype Toolbars Skype™ 5.10 Spelling Dictionaries Support For Adobe Reader 9 Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Update for Microsoft .NET Framework 4 Client Profile (KB2836939) Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) Windows Live Communications Platform Windows Live Essentials Windows Live ID Sign-in Assistant Windows Live Installer Windows Live Language Selector Windows Live Mail Windows Live Messenger Windows Live MIME IFilter Windows Live Movie Maker Windows Live Photo Common Windows Live Photo Gallery Windows Live PIMT Platform Windows Live SOXE Windows Live SOXE Definitions Windows Live Sync Windows Live UX Platform Windows Live UX Platform Language Pack Windows Live Writer Windows Live Writer Resources . ==== Event Viewer Messages From Past Week ======== . 10/22/2013 10:56:02 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start. 10/22/2013 10:47:45 AM, Error: iaStor [9] - The device, \Device\Ide\iaStor0, did not respond within the timeout period. 10/22/2013 10:39:34 AM, Error: Service Control Manager [7022] - The Windows Defender service hung on starting. 10/22/2013 10:37:30 AM, Error: Service Control Manager [7001] - The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start. 10/22/2013 10:36:28 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030} 10/22/2013 10:36:27 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39} 10/22/2013 10:36:14 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF} 10/22/2013 10:36:04 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC} 10/22/2013 10:35:45 AM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\System32\bcmihvsrv64.dll Error Code: 21 10/22/2013 10:35:30 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: discache KLIF spldr Wanarpv6 10/22/2013 10:32:51 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service. 10/22/2013 10:32:35 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool. 10/22/2013 10:03:49 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046} 10/21/2013 9:43:12 AM, Error: Service Control Manager [7023] - The Windows Defender service terminated with the following error: Error performing inpage operation. 10/21/2013 9:00:56 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1. 10/21/2013 8:48:28 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the SoftThinks Agent Service service to connect. 10/21/2013 8:48:28 AM, Error: Service Control Manager [7000] - The SoftThinks Agent Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 10/21/2013 8:47:52 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the SeaPort service to connect. 10/21/2013 8:47:52 AM, Error: Service Control Manager [7000] - The SeaPort service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 10/21/2013 8:47:14 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the PMBDeviceInfoProvider service to connect. 10/21/2013 8:47:14 AM, Error: Service Control Manager [7000] - The PMBDeviceInfoProvider service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 10/21/2013 8:46:38 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Kaspersky Anti-Virus Service service to connect. 10/21/2013 8:46:38 AM, Error: Service Control Manager [7000] - The Kaspersky Anti-Virus Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 10/21/2013 8:35:03 AM, Error: Service Control Manager [7023] - The Windows Live ID Sign-in Assistant service terminated with the following error: %%-2147467243 10/21/2013 3:56:40 PM, Error: Service Control Manager [7031] - The Windows Defender service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 10/21/2013 3:38:35 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start. 10/21/2013 3:38:27 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89} 10/21/2013 3:38:27 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E} 10/21/2013 3:37:38 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD DfsC discache kl2 KLIF NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf 10/21/2013 3:37:36 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 10/21/2013 3:37:36 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning. 10/21/2013 3:37:36 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning. 10/21/2013 3:37:36 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start. 10/21/2013 3:37:36 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start. 10/21/2013 3:37:36 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning. 10/21/2013 3:37:36 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 10/21/2013 3:37:36 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 10/21/2013 3:37:36 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning. 10/21/2013 3:37:36 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning. 10/21/2013 2:28:51 PM, Error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume OS. 10/21/2013 2:28:13 PM, Error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume C:. 10/21/2013 12:43:25 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X86 service to connect. 10/21/2013 11:44:19 AM, Error: Service Control Manager [7023] - The Windows Defender service terminated with the following error: The semaphore timeout period has expired. 10/21/2013 11:15:07 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Software Protection service to connect. 10/21/2013 11:15:07 AM, Error: Service Control Manager [7000] - The Software Protection service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 10/21/2013 11:02:30 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the eventlog service. 10/21/2013 1:45:50 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service. 10/21/2013 1:43:57 PM, Error: Service Control Manager [7022] - The Windows Update service hung on starting. 10/21/2013 1:41:37 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Media Player Network Sharing Service service to connect. 10/21/2013 1:41:37 PM, Error: Service Control Manager [7000] - The Windows Media Player Network Sharing Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 10/21/2013 1:37:40 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error: An instance of the service is already running. 10/21/2013 1:37:10 PM, Error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service. 10/21/2013 1:36:25 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Google Update Service (gupdate) service to connect. 10/21/2013 1:36:25 PM, Error: Service Control Manager [7000] - The Google Update Service (gupdate) service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 10/21/2013 1:35:44 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X64 service to connect. 10/19/2013 6:50:59 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80248007: Definition Update for Windows Defender - KB915597 (Definition 1.161.141.0). 10/19/2013 6:27:27 PM, Error: volsnap [14] - The shadow copies of volume C: were aborted because of an IO failure on volume C:. 10/17/2013 8:29:05 PM, Error: Server [2505] - The server could not bind to the transport \Device\NetBT_Tcpip_{3972A7F0-05B8-4406-A171-883C1828E377} because another computer on the network has the same name. The server could not start. 10/17/2013 1:05:54 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097} 10/17/2013 1:05:53 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the BITS service. 10/17/2013 1:05:53 PM, Error: Service Control Manager [7000] - The Background Intelligent Transfer Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 10/17/2013 1:02:23 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the IPBusEnum service. 10/16/2013 8:45:46 PM, Error: Service Control Manager [7001] - The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: After starting, the service hung in a start-pending state. 10/16/2013 8:45:00 PM, Error: Service Control Manager [7022] - The Peer Name Resolution Protocol service hung on starting. 10/16/2013 8:43:20 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service gupdate with arguments "/comsvc" in order to run the server: {4EB61BAC-A3B6-4760-9581-655041EF4D69} 10/16/2013 8:41:43 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Peer Networking Identity Manager service to connect. 10/16/2013 8:41:43 PM, Error: Service Control Manager [7001] - The Peer Networking Grouping service depends on the Peer Networking Identity Manager service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion. 10/16/2013 8:41:43 PM, Error: Service Control Manager [7001] - The Peer Name Resolution Protocol service depends on the Peer Networking Identity Manager service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion. 10/16/2013 8:41:43 PM, Error: Service Control Manager [7000] - The Peer Networking Identity Manager service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 10/16/2013 12:36:08 PM, Error: Service Control Manager [7034] - The Google Update Service (gupdate) service terminated unexpectedly. It has done this 1 time(s). 10/16/2013 12:34:31 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AudioSrv service. 10/16/2013 12:34:29 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect. 10/16/2013 12:31:36 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the IKEEXT service. 10/16/2013 12:30:32 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HomeGroupListener service. 10/16/2013 12:30:32 AM, Error: Service Control Manager [7000] - The HomeGroup Listener service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 10/16/2013 11:45:11 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the netprofm service. 10/16/2013 11:44:41 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AVP service. 10/16/2013 11:41:54 AM, Error: Service Control Manager [7022] - The Security Center service hung on starting. 10/16/2013 11:41:37 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the TrustedInstaller service. 10/16/2013 11:40:46 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the FDResPub service. 10/16/2013 11:40:16 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WinHttpAutoProxySvc service. 10/16/2013 11:39:49 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Defender service to connect. 10/16/2013 11:39:49 AM, Error: Service Control Manager [7000] - The Windows Defender service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 10/16/2013 11:39:46 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the upnphost service. 10/16/2013 11:28:38 AM, Error: Service Control Manager [7001] - The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error: After starting, the service hung in a start-pending state. 10/16/2013 11:28:24 AM, Error: Service Control Manager [7022] - The UPnP Device Host service hung on starting. 10/16/2013 11:19:34 AM, Error: Service Control Manager [7022] - The Function Discovery Provider Host service hung on starting. 10/16/2013 11:17:22 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SysMain service. 10/16/2013 11:15:02 AM, Error: Microsoft-Windows-WMPNSS-Service [14332] - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly. 10/16/2013 10:19:59 PM, Error: Service Control Manager [7043] - The Windows Update service did not shut down properly after receiving a preshutdown control. 10/15/2013 11:39:26 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Apple Mobile Device service to connect. 10/15/2013 11:39:26 PM, Error: Service Control Manager [7000] - The Apple Mobile Device service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 10/15/2013 10:14:16 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Live ID Sign-in Assistant service to connect. 10/15/2013 10:14:16 PM, Error: Service Control Manager [7000] - The Windows Live ID Sign-in Assistant service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 10/15/2013 10:08:47 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Peer Networking Identity Manager service, but this action failed with the following error: An instance of the service is already running. 10/15/2013 10:08:47 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Peer Name Resolution Protocol service, but this action failed with the following error: An instance of the service is already running. 10/15/2013 10:03:47 PM, Error: Service Control Manager [7031] - The Peer Networking Identity Manager service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service. 10/15/2013 10:03:47 PM, Error: Service Control Manager [7031] - The Peer Networking Grouping service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service. 10/15/2013 10:03:47 PM, Error: Service Control Manager [7031] - The Peer Name Resolution Protocol service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service. . ==== End Of File =========================== DDS (Ver_2012-11-20.01) - NTFS_AMD64 NETWORK Internet Explorer: 10.0.9200.16720 Run by User at 10:54:06 on 2013-10-22 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3032.2523 [GMT -5:00] . AV: Kaspersky Anti-Virus *Enabled/Outdated* {2EAA32A5-1EE1-1B22-95DA-337730C6E984} SP: Kaspersky Anti-Virus *Enabled/Updated* {95CBD341-38DB-14AC-AF6A-08054B41A339} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . ============== Running Processes =============== . C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k RPCSS C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\system32\ctfmon.exe C:\Windows\System32\svchost.exe -k secsvcs C:\Windows\Explorer.EXE C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\System32\cscript.exe C:\Windows\System32\cscript.exe . ============== Pseudo HJT Report =============== . uURLSearchHooks: UrlSearchHook Class: {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll mWinlogon: Userinit = userinit.exe BHO: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - <orphaned> BHO: IEVkbdBHO Class: {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\ievkbd.dll BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - BHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll BHO: FilterBHO Class: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\klwtbbho.dll TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe mRun: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe" mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2 mRun: [Desktop Disc Tool] "c:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" mRun: [b2C_AGENT] C:\ProgramData\LGMOBILEAX\B2C_Client\B2CNotiAgent.exe mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe" mRun: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe" mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime mRun: [PMBVolumeWatcher] C:\Program Files (x86)\Sony\PlayMemories Home\PMBVolumeWatcher.exe mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" StartupFolder: C:\Users\User\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files\Dell\DellDock\DellDock.exe StartupFolder: C:\Users\User\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DING!.lnk - C:\Program Files (x86)\Southwest Airlines\Ding\Ding.exe mPolicies-Explorer: NoActiveDesktop = dword:1 mPolicies-Explorer: NoDriveTypeAutoRun = dword:60 mPolicies-System: ConsentPromptBehaviorAdmin = dword:5 mPolicies-System: ConsentPromptBehaviorUser = dword:3 mPolicies-System: EnableUIADesktopToggle = dword:0 IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll IE: {4248FE82-7FCB-46AC-B270-339F08212110} - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\ievkbd.dll IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\klwtbbho.dll TCP: NameServer = 10.204.1.11 10.201.1.80 TCP: Interfaces\{3972A7F0-05B8-4406-A171-883C1828E377} : DHCPNameServer = 10.204.1.11 10.201.1.80 TCP: Interfaces\{3972A7F0-05B8-4406-A171-883C1828E377}\6716C656E64796E6F6 : DHCPNameServer = 192.168.1.1 TCP: Interfaces\{3972A7F0-05B8-4406-A171-883C1828E377}\84F6D656130343 : DHCPNameServer = 192.168.1.254 Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll SSODL: WebCheck - <orphaned> mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\30.0.1599.69\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome x64-BHO: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - <orphaned> x64-BHO: IEVkbdBHO Class: {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\x64\ievkbd.dll x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll x64-BHO: FilterBHO Class: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\x64\klwtbbho.dll x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll x64-Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe x64-Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe x64-Run: [broadcom Wireless Manager UI] C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.exe x64-Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe x64-IE: {4248FE82-7FCB-46AC-B270-339F08212110} - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\x64\ievkbd.dll x64-IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\x64\klwtbbho.dll x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned> x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned> x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned> x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll x64-Notify: igfxcui - igfxdev.dll x64-Notify: klogon - C:\Windows\System32\klogon.dll x64-SSODL: WebCheck - <orphaned> . ============= SERVICES / DRIVERS =============== . R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-3-29 55280] R1 kl2;kl2;C:\Windows\System32\drivers\kl2.sys [2011-3-4 11864] R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-2-26 215552] R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-9-28 395264] S2 AVP;Kaspersky Anti-Virus Service;C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe -r --> C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe -r [?] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] S2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648] S2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;C:\Program Files (x86)\Sony\PlayMemories Home\PMBDeviceInfoProvider.exe [2013-4-24 483864] S2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-3-29 1692480] S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944] S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-2-28 183560] S3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2010-3-29 172704] S3 klmouflt;Kaspersky Lab KLMOUFLT;C:\Windows\System32\drivers\klmouflt.sys [2009-11-2 22544] S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-6-26 59392] S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784] S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-5-19 1255736] . =============== Created Last 30 ================ . 2013-10-21 21:00:22 9694160 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{4367A86D-FF06-40B5-A6C1-77046BF6FDCC}\mpengine.dll 2013-10-21 16:28:42 -------- d-----w- C:\Users\User\AppData\Roaming\Malwarebytes 2013-10-21 16:25:31 38224 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys 2013-10-21 16:24:34 -------- d-----w- C:\ProgramData\Malwarebytes 2013-10-21 16:24:23 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys 2013-10-21 16:24:00 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware 2013-10-19 23:38:29 -------- d-----w- C:\Users\User\AppData\Local\Programs 2013-10-15 02:13:58 3959296 ----a-w- C:\Windows\System32\jscript9.dll 2013-10-10 03:55:05 633856 ----a-w- C:\Windows\System32\comctl32.dll 2013-10-10 03:54:59 81920 ----a-w- C:\Windows\SysWow64\davclnt.dll 2013-09-26 18:00:39 208760 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\nppdf32.dll . ==================== Find3M ==================== . 2013-10-09 03:52:40 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl 2013-10-09 03:52:40 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe 2013-09-22 23:28:06 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll 2013-09-22 23:27:49 2876928 ----a-w- C:\Windows\SysWow64\jscript9.dll 2013-09-22 23:27:48 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll 2013-09-22 23:27:48 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll 2013-09-22 22:55:10 2241024 ----a-w- C:\Windows\System32\wininet.dll 2013-09-22 22:54:50 67072 ----a-w- C:\Windows\System32\iesetup.dll 2013-09-22 22:54:50 136704 ----a-w- C:\Windows\System32\iesysprep.dll 2013-09-21 03:38:39 2706432 ----a-w- C:\Windows\System32\mshtml.tlb 2013-09-21 03:30:24 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb 2013-09-21 02:48:36 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe 2013-09-21 02:39:47 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe 2013-09-14 01:10:19 497152 ----a-w- C:\Windows\System32\drivers\afd.sys 2013-09-08 02:30:37 1903552 ----a-w- C:\Windows\System32\drivers\tcpip.sys 2013-09-08 02:27:14 327168 ----a-w- C:\Windows\System32\mswsock.dll 2013-09-08 02:03:58 231424 ----a-w- C:\Windows\SysWow64\mswsock.dll 2013-08-29 02:17:48 5549504 ----a-w- C:\Windows\System32\ntoskrnl.exe 2013-08-29 02:16:35 1732032 ----a-w- C:\Windows\System32\ntdll.dll 2013-08-29 02:16:28 243712 ----a-w- C:\Windows\System32\wow64.dll 2013-08-29 02:16:14 859648 ----a-w- C:\Windows\System32\tdh.dll 2013-08-29 02:13:28 878080 ----a-w- C:\Windows\System32\advapi32.dll 2013-08-29 01:51:45 3969472 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe 2013-08-29 01:51:45 3914176 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe 2013-08-29 01:50:31 5120 ----a-w- C:\Windows\SysWow64\wow32.dll 2013-08-29 01:50:30 1292192 ----a-w- C:\Windows\SysWow64\ntdll.dll 2013-08-29 01:50:16 619520 ----a-w- C:\Windows\SysWow64\tdh.dll 2013-08-29 01:48:17 640512 ----a-w- C:\Windows\SysWow64\advapi32.dll 2013-08-29 01:48:15 44032 ----a-w- C:\Windows\apppatch\acwow64.dll 2013-08-29 00:49:53 25600 ----a-w- C:\Windows\SysWow64\setup16.exe 2013-08-29 00:49:52 7680 ----a-w- C:\Windows\SysWow64\instnm.exe 2013-08-29 00:49:52 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll 2013-08-29 00:49:49 2048 ----a-w- C:\Windows\SysWow64\user.exe 2013-08-28 01:21:06 3155968 ----a-w- C:\Windows\System32\win32k.sys 2013-08-28 01:12:33 461312 ----a-w- C:\Windows\System32\scavengeui.dll 2013-08-07 09:22:02 278800 ------w- C:\Windows\System32\MpSigStub.exe 2013-08-05 02:25:45 155584 ----a-w- C:\Windows\System32\drivers\ataport.sys 2013-08-02 02:14:57 215040 ----a-w- C:\Windows\System32\winsrv.dll 2013-08-02 02:13:34 424448 ----a-w- C:\Windows\System32\KernelBase.dll 2013-08-02 01:50:42 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll 2013-08-02 01:09:17 338432 ----a-w- C:\Windows\System32\conhost.exe 2013-08-02 00:59:09 112640 ----a-w- C:\Windows\System32\smss.exe 2013-08-02 00:43:05 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll 2013-08-02 00:43:05 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll 2013-08-02 00:43:05 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll 2013-08-02 00:43:05 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll 2013-08-01 12:09:36 983488 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys 2013-07-25 09:25:54 1888768 ----a-w- C:\Windows\System32\WMVDECOD.DLL 2013-07-25 08:57:27 1620992 ----a-w- C:\Windows\SysWow64\WMVDECOD.DLL . ============= FINISH: 10:56:42.27 ===============

Attach UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume2 Install Date: 5/19/2010 5:16:33 PM System Uptime: 10/22/2013 8:11:02 AM (0 hours ago) . Motherboard: Dell Inc. | | 0G848F Processor: Pentium® Dual-Core CPU T4400 @ 2.20GHz | Microprocessor | 2194/200mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 218 GiB total, 139.527 GiB free. D: is CDROM () E: is Removable . ==== Disabled Device Manager Items ============= . Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1} Description: Security Processor Loader Driver Device ID: ROOT\LEGACY_SPLDR\0000 Manufacturer: Name: Security Processor Loader Driver PNP Device ID: ROOT\LEGACY_SPLDR\0000 Service: spldr . ==== System Restore Points =================== . No restore point in system. . ==== Installed Programs ====================== . Adobe Flash Player 11 ActiveX Adobe Reader XI (11.0.05) Advanced Audio FX Engine Apple Application Support Apple Mobile Device Support Apple Software Update Ask Toolbar Ask Toolbar Updater Bing Bar Bonjour Cisco EAP-FAST Module Cisco LEAP Module Cisco PEAP Module Compatibility Pack for the 2007 Office system D3DX10 Dell DataSafe Local Backup Dell DataSafe Local Backup - Support Software Dell Dock Dell Edoc Viewer Dell Getting Started Guide Dell Touchpad Dell Webcam Central Dell Wireless WLAN Card Utility DING! Google Chrome Google Toolbar for Internet Explorer Google Update Helper GoToAssist 8.0.0.514 HP Officejet 6500 E710n-z Basic Device Software HP Officejet 6500 E710n-z Help iCloud Intel® Control Center Intel® Graphics Media Accelerator Driver Intel® Rapid Storage Technology iTunes Java 7 Update 11 Java 6 Update 17 (64-bit) Java SE Development Kit 6 Update 20 JavaFX 2.1.1 Junk Mail filter update Kaspersky Anti-Virus 2012 Kaspersky Internet Security 2012 LG United Mobile Driver LG USB WML Modem Driver LimeWire 5.5.10 Live! Cam Avatar Creator Malwarebytes Anti-Malware version 1.75.0.1300 Microsoft .NET Framework 4 Client Profile Microsoft Application Error Reporting Microsoft Office PowerPoint Viewer 2007 (English) Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2005 Redistributable - KB2467175 Microsoft Visual C++ 2005 Redistributable (x64) Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 Microsoft Works MobileMe Control Panel MSVCRT MSVCRT_amd64 MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) PlayMemories Home PowerDVD DX Quickset64 QuickTime Roxio Burn Safari Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841) Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708) Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827) Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449) Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019) Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595) Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642) Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576) Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393) Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628) Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2) Skype Toolbars Skype™ 5.10 Spelling Dictionaries Support For Adobe Reader 9 Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Update for Microsoft .NET Framework 4 Client Profile (KB2836939) Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) Windows Live Communications Platform Windows Live Essentials Windows Live ID Sign-in Assistant Windows Live Installer Windows Live Language Selector Windows Live Mail Windows Live Messenger Windows Live MIME IFilter Windows Live Movie Maker Windows Live Photo Common Windows Live Photo Gallery Windows Live PIMT Platform Windows Live SOXE Windows Live SOXE Definitions Windows Live Sync Windows Live UX Platform Windows Live UX Platform Language Pack Windows Live Writer Windows Live Writer Resources . ==== Event Viewer Messages From Past Week ======== . 10/22/2013 8:19:24 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start. 10/22/2013 8:15:48 AM, Error: Service Control Manager [7022] - The Windows Defender service hung on starting. 10/22/2013 8:13:44 AM, Error: Service Control Manager [7001] - The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start. 10/22/2013 8:12:46 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030} 10/22/2013 8:12:45 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39} 10/22/2013 8:12:32 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF} 10/22/2013 8:12:23 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC} 10/22/2013 8:12:00 AM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\System32\bcmihvsrv64.dll Error Code: 21 10/22/2013 8:11:44 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: discache KLIF spldr Wanarpv6 10/22/2013 8:08:58 AM, Error: iaStor [9] - The device, \Device\Ide\iaStor0, did not respond within the timeout period. 10/21/2013 9:43:12 AM, Error: Service Control Manager [7023] - The Windows Defender service terminated with the following error: Error performing inpage operation. 10/21/2013 9:00:56 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1. 10/21/2013 8:48:28 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the SoftThinks Agent Service service to connect. 10/21/2013 8:48:28 AM, Error: Service Control Manager [7000] - The SoftThinks Agent Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 10/21/2013 8:47:52 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the SeaPort service to connect. 10/21/2013 8:47:52 AM, Error: Service Control Manager [7000] - The SeaPort service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 10/21/2013 8:47:14 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the PMBDeviceInfoProvider service to connect. 10/21/2013 8:47:14 AM, Error: Service Control Manager [7000] - The PMBDeviceInfoProvider service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 10/21/2013 8:46:38 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Kaspersky Anti-Virus Service service to connect. 10/21/2013 8:46:38 AM, Error: Service Control Manager [7000] - The Kaspersky Anti-Virus Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 10/21/2013 8:35:03 AM, Error: Service Control Manager [7023] - The Windows Live ID Sign-in Assistant service terminated with the following error: %%-2147467243 10/21/2013 3:56:40 PM, Error: Service Control Manager [7031] - The Windows Defender service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 10/21/2013 3:38:35 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start. 10/21/2013 3:38:27 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89} 10/21/2013 3:38:27 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E} 10/21/2013 3:37:38 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD DfsC discache kl2 KLIF NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf 10/21/2013 3:37:36 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 10/21/2013 3:37:36 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning. 10/21/2013 3:37:36 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning. 10/21/2013 3:37:36 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start. 10/21/2013 3:37:36 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start. 10/21/2013 3:37:36 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning. 10/21/2013 3:37:36 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 10/21/2013 3:37:36 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 10/21/2013 3:37:36 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning. 10/21/2013 3:37:36 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning. 10/21/2013 3:17:30 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service. 10/21/2013 3:17:23 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool. 10/21/2013 2:28:51 PM, Error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume OS. 10/21/2013 2:28:13 PM, Error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume C:. 10/21/2013 12:43:25 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X86 service to connect. 10/21/2013 11:44:19 AM, Error: Service Control Manager [7023] - The Windows Defender service terminated with the following error: The semaphore timeout period has expired. 10/21/2013 11:15:07 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Software Protection service to connect. 10/21/2013 11:15:07 AM, Error: Service Control Manager [7000] - The Software Protection service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 10/21/2013 11:02:30 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the eventlog service. 10/21/2013 1:45:50 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service. 10/21/2013 1:43:57 PM, Error: Service Control Manager [7022] - The Windows Update service hung on starting. 10/21/2013 1:41:37 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Media Player Network Sharing Service service to connect. 10/21/2013 1:41:37 PM, Error: Service Control Manager [7000] - The Windows Media Player Network Sharing Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 10/21/2013 1:37:40 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error: An instance of the service is already running. 10/21/2013 1:37:10 PM, Error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service. 10/21/2013 1:36:25 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Google Update Service (gupdate) service to connect. 10/21/2013 1:36:25 PM, Error: Service Control Manager [7000] - The Google Update Service (gupdate) service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 10/21/2013 1:35:44 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X64 service to connect. 10/19/2013 6:50:59 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80248007: Definition Update for Windows Defender - KB915597 (Definition 1.161.141.0). 10/19/2013 6:27:27 PM, Error: volsnap [14] - The shadow copies of volume C: were aborted because of an IO failure on volume C:. 10/17/2013 8:29:05 PM, Error: Server [2505] - The server could not bind to the transport \Device\NetBT_Tcpip_{3972A7F0-05B8-4406-A171-883C1828E377} because another computer on the network has the same name. The server could not start. 10/17/2013 1:05:54 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097} 10/17/2013 1:05:53 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the BITS service. 10/17/2013 1:05:53 PM, Error: Service Control Manager [7000] - The Background Intelligent Transfer Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 10/17/2013 1:02:23 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the IPBusEnum service. 10/16/2013 8:45:46 PM, Error: Service Control Manager [7001] - The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: After starting, the service hung in a start-pending state. 10/16/2013 8:45:00 PM, Error: Service Control Manager [7022] - The Peer Name Resolution Protocol service hung on starting. 10/16/2013 8:43:20 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service gupdate with arguments "/comsvc" in order to run the server: {4EB61BAC-A3B6-4760-9581-655041EF4D69} 10/16/2013 8:41:43 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Peer Networking Identity Manager service to connect. 10/16/2013 8:41:43 PM, Error: Service Control Manager [7001] - The Peer Networking Grouping service depends on the Peer Networking Identity Manager service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion. 10/16/2013 8:41:43 PM, Error: Service Control Manager [7001] - The Peer Name Resolution Protocol service depends on the Peer Networking Identity Manager service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion. 10/16/2013 8:41:43 PM, Error: Service Control Manager [7000] - The Peer Networking Identity Manager service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 10/16/2013 12:36:08 PM, Error: Service Control Manager [7034] - The Google Update Service (gupdate) service terminated unexpectedly. It has done this 1 time(s). 10/16/2013 12:34:31 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AudioSrv service. 10/16/2013 12:34:29 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect. 10/16/2013 12:31:36 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the IKEEXT service. 10/16/2013 12:30:32 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HomeGroupListener service. 10/16/2013 12:30:32 AM, Error: Service Control Manager [7000] - The HomeGroup Listener service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 10/16/2013 11:45:11 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the netprofm service. 10/16/2013 11:44:41 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AVP service. 10/16/2013 11:41:54 AM, Error: Service Control Manager [7022] - The Security Center service hung on starting. 10/16/2013 11:41:37 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the TrustedInstaller service. 10/16/2013 11:40:46 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the FDResPub service. 10/16/2013 11:40:16 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WinHttpAutoProxySvc service. 10/16/2013 11:39:49 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Defender service to connect. 10/16/2013 11:39:49 AM, Error: Service Control Manager [7000] - The Windows Defender service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 10/16/2013 11:39:46 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the upnphost service. 10/16/2013 11:28:38 AM, Error: Service Control Manager [7001] - The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error: After starting, the service hung in a start-pending state. 10/16/2013 11:28:24 AM, Error: Service Control Manager [7022] - The UPnP Device Host service hung on starting. 10/16/2013 11:19:34 AM, Error: Service Control Manager [7022] - The Function Discovery Provider Host service hung on starting. 10/16/2013 11:17:22 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SysMain service. 10/16/2013 11:15:02 AM, Error: Microsoft-Windows-WMPNSS-Service [14332] - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly. 10/16/2013 10:19:59 PM, Error: Service Control Manager [7043] - The Windows Update service did not shut down properly after receiving a preshutdown control. 10/15/2013 11:39:26 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Apple Mobile Device service to connect. 10/15/2013 11:39:26 PM, Error: Service Control Manager [7000] - The Apple Mobile Device service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 10/15/2013 10:14:16 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Live ID Sign-in Assistant service to connect. 10/15/2013 10:14:16 PM, Error: Service Control Manager [7000] - The Windows Live ID Sign-in Assistant service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 10/15/2013 10:08:47 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Peer Networking Identity Manager service, but this action failed with the following error: An instance of the service is already running. 10/15/2013 10:08:47 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Peer Name Resolution Protocol service, but this action failed with the following error: An instance of the service is already running. 10/15/2013 10:03:47 PM, Error: Service Control Manager [7031] - The Peer Networking Identity Manager service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service. 10/15/2013 10:03:47 PM, Error: Service Control Manager [7031] - The Peer Networking Grouping service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service. 10/15/2013 10:03:47 PM, Error: Service Control Manager [7031] - The Peer Name Resolution Protocol service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service. . ==== End Of File =========================== DDS (Ver_2012-11-20.01) - NTFS_AMD64 NETWORK Internet Explorer: 10.0.9200.16720 Run by User at 8:17:34 on 2013-10-22 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3032.2547 [GMT -5:00] . AV: Kaspersky Anti-Virus *Enabled/Outdated* {2EAA32A5-1EE1-1B22-95DA-337730C6E984} SP: Kaspersky Anti-Virus *Enabled/Updated* {95CBD341-38DB-14AC-AF6A-08054B41A339} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . ============== Running Processes =============== . C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k RPCSS C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\Explorer.EXE C:\Windows\system32\ctfmon.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\System32\svchost.exe -k secsvcs C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\System32\cscript.exe . ============== Pseudo HJT Report =============== . uURLSearchHooks: UrlSearchHook Class: {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll mWinlogon: Userinit = userinit.exe BHO: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - <orphaned> BHO: IEVkbdBHO Class: {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\ievkbd.dll BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - BHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll BHO: FilterBHO Class: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\klwtbbho.dll TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe mRun: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe" mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2 mRun: [Desktop Disc Tool] "c:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" mRun: [b2C_AGENT] C:\ProgramData\LGMOBILEAX\B2C_Client\B2CNotiAgent.exe mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe" mRun: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe" mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime mRun: [PMBVolumeWatcher] C:\Program Files (x86)\Sony\PlayMemories Home\PMBVolumeWatcher.exe mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" mRunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent StartupFolder: C:\Users\User\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files\Dell\DellDock\DellDock.exe StartupFolder: C:\Users\User\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DING!.lnk - C:\Program Files (x86)\Southwest Airlines\Ding\Ding.exe StartupFolder: C:\Users\User\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\LIMEWI~1.LNK - C:\Program Files (x86)\LimeWire\LimeWire.exe mPolicies-Explorer: NoActiveDesktop = dword:1 mPolicies-Explorer: NoDriveTypeAutoRun = dword:60 mPolicies-System: ConsentPromptBehaviorAdmin = dword:5 mPolicies-System: ConsentPromptBehaviorUser = dword:3 mPolicies-System: EnableUIADesktopToggle = dword:0 IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll IE: {4248FE82-7FCB-46AC-B270-339F08212110} - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\ievkbd.dll IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\klwtbbho.dll TCP: NameServer = 10.204.1.11 10.201.1.80 TCP: Interfaces\{3972A7F0-05B8-4406-A171-883C1828E377} : DHCPNameServer = 10.204.1.11 10.201.1.80 TCP: Interfaces\{3972A7F0-05B8-4406-A171-883C1828E377}\6716C656E64796E6F6 : DHCPNameServer = 192.168.1.1 TCP: Interfaces\{3972A7F0-05B8-4406-A171-883C1828E377}\84F6D656130343 : DHCPNameServer = 192.168.1.254 Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll SSODL: WebCheck - <orphaned> mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\30.0.1599.69\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome x64-BHO: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - <orphaned> x64-BHO: IEVkbdBHO Class: {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\x64\ievkbd.dll x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll x64-BHO: FilterBHO Class: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\x64\klwtbbho.dll x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll x64-Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe x64-Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe x64-Run: [broadcom Wireless Manager UI] C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.exe x64-Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe x64-IE: {4248FE82-7FCB-46AC-B270-339F08212110} - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\x64\ievkbd.dll x64-IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\x64\klwtbbho.dll x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned> x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned> x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned> x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll x64-Notify: igfxcui - igfxdev.dll x64-Notify: klogon - C:\Windows\System32\klogon.dll x64-SSODL: WebCheck - <orphaned> . ============= SERVICES / DRIVERS =============== . R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-3-29 55280] R1 kl2;kl2;C:\Windows\System32\drivers\kl2.sys [2011-3-4 11864] R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-2-26 215552] R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-9-28 395264] S2 AVP;Kaspersky Anti-Virus Service;C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe -r --> C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe -r [?] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] S2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648] S2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;C:\Program Files (x86)\Sony\PlayMemories Home\PMBDeviceInfoProvider.exe [2013-4-24 483864] S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-2-28 183560] S3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2010-3-29 172704] S3 klmouflt;Kaspersky Lab KLMOUFLT;C:\Windows\System32\drivers\klmouflt.sys [2009-11-2 22544] S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-6-26 59392] S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784] . =============== Created Last 30 ================ . 2013-10-21 21:00:22 9694160 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{4367A86D-FF06-40B5-A6C1-77046BF6FDCC}\mpengine.dll 2013-10-21 16:28:42 -------- d-----w- C:\Users\User\AppData\Roaming\Malwarebytes 2013-10-21 16:25:31 38224 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys 2013-10-21 16:24:34 -------- d-----w- C:\ProgramData\Malwarebytes 2013-10-21 16:24:23 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys 2013-10-21 16:24:00 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware 2013-10-19 23:38:29 -------- d-----w- C:\Users\User\AppData\Local\Programs 2013-10-15 02:13:58 3959296 ----a-w- C:\Windows\System32\jscript9.dll 2013-10-10 03:55:05 633856 ----a-w- C:\Windows\System32\comctl32.dll 2013-10-10 03:54:59 81920 ----a-w- C:\Windows\SysWow64\davclnt.dll 2013-09-26 18:00:39 208760 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\nppdf32.dll . ==================== Find3M ==================== . 2013-10-09 03:52:40 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl 2013-10-09 03:52:40 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe 2013-09-22 23:28:06 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll 2013-09-22 23:27:49 2876928 ----a-w- C:\Windows\SysWow64\jscript9.dll 2013-09-22 23:27:48 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll 2013-09-22 23:27:48 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll 2013-09-22 22:55:10 2241024 ----a-w- C:\Windows\System32\wininet.dll 2013-09-22 22:54:50 67072 ----a-w- C:\Windows\System32\iesetup.dll 2013-09-22 22:54:50 136704 ----a-w- C:\Windows\System32\iesysprep.dll 2013-09-21 03:38:39 2706432 ----a-w- C:\Windows\System32\mshtml.tlb 2013-09-21 03:30:24 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb 2013-09-21 02:48:36 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe 2013-09-21 02:39:47 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe 2013-09-14 01:10:19 497152 ----a-w- C:\Windows\System32\drivers\afd.sys 2013-09-08 02:30:37 1903552 ----a-w- C:\Windows\System32\drivers\tcpip.sys 2013-09-08 02:27:14 327168 ----a-w- C:\Windows\System32\mswsock.dll 2013-09-08 02:03:58 231424 ----a-w- C:\Windows\SysWow64\mswsock.dll 2013-08-29 02:17:48 5549504 ----a-w- C:\Windows\System32\ntoskrnl.exe 2013-08-29 02:16:35 1732032 ----a-w- C:\Windows\System32\ntdll.dll 2013-08-29 02:16:28 243712 ----a-w- C:\Windows\System32\wow64.dll 2013-08-29 02:16:14 859648 ----a-w- C:\Windows\System32\tdh.dll 2013-08-29 02:13:28 878080 ----a-w- C:\Windows\System32\advapi32.dll 2013-08-29 01:51:45 3969472 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe 2013-08-29 01:51:45 3914176 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe 2013-08-29 01:50:31 5120 ----a-w- C:\Windows\SysWow64\wow32.dll 2013-08-29 01:50:30 1292192 ----a-w- C:\Windows\SysWow64\ntdll.dll 2013-08-29 01:50:16 619520 ----a-w- C:\Windows\SysWow64\tdh.dll 2013-08-29 01:48:17 640512 ----a-w- C:\Windows\SysWow64\advapi32.dll 2013-08-29 01:48:15 44032 ----a-w- C:\Windows\apppatch\acwow64.dll 2013-08-29 00:49:53 25600 ----a-w- C:\Windows\SysWow64\setup16.exe 2013-08-29 00:49:52 7680 ----a-w- C:\Windows\SysWow64\instnm.exe 2013-08-29 00:49:52 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll 2013-08-29 00:49:49 2048 ----a-w- C:\Windows\SysWow64\user.exe 2013-08-28 01:21:06 3155968 ----a-w- C:\Windows\System32\win32k.sys 2013-08-28 01:12:33 461312 ----a-w- C:\Windows\System32\scavengeui.dll 2013-08-07 09:22:02 278800 ------w- C:\Windows\System32\MpSigStub.exe 2013-08-05 02:25:45 155584 ----a-w- C:\Windows\System32\drivers\ataport.sys 2013-08-02 02:14:57 215040 ----a-w- C:\Windows\System32\winsrv.dll 2013-08-02 02:13:34 424448 ----a-w- C:\Windows\System32\KernelBase.dll 2013-08-02 01:50:42 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll 2013-08-02 01:09:17 338432 ----a-w- C:\Windows\System32\conhost.exe 2013-08-02 00:59:09 112640 ----a-w- C:\Windows\System32\smss.exe 2013-08-02 00:43:05 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll 2013-08-02 00:43:05 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll 2013-08-02 00:43:05 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll 2013-08-02 00:43:05 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll 2013-08-01 12:09:36 983488 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys 2013-07-25 09:25:54 1888768 ----a-w- C:\Windows\System32\WMVDECOD.DLL 2013-07-25 08:57:27 1620992 ----a-w- C:\Windows\SysWow64\WMVDECOD.DLL . ============= FINISH: 8:20:13.83 ===============

Trying to clean out a coworkers dell laptop after much of an ordeal to even install malwarebytes. The scan will run for a bit then stop responding. attach.txt dds.txt

So a coworker asked me to clean up their dell laptop because its running slow. So i installed malwarebytes (which was an ordeal in itself). Now when i run the scan the program stops responding. was hoping to get some help.