Cannot re-install Malwarebytes

ohembee · January 14, 2013

Apologies for the long post. The "browse" button was not functioning when I tried to attach these files.

The incident occured in the following order:

1) Blue screen twice, over a period of 20mins.

2) Mozilla Firefox crashed 5-10 times over a period of 8 hours.

3) Unable to update or re-install Malwarebytes.

Error message during installation: "CoCreateInstance failed; code 0x80040154. Class not registered."

Error message at the end of installation: "Run-time error '0'" "Run-time error '404': Automation error". This pop-up occured multiple times.

4) AVG Free suddenly asked for a license code upon computer restart.

Below are my "attachments":

DDS.txt

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 9.0.8112.16457 BrowserJavaVersion: 10.9.2

Run by User at 22:33:59 on 2013-01-13

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.6003.4059 [GMT -5:00]

.

AV: AVG Anti-Virus Free Edition 2013 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}

AV: Norton Internet Security *Disabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: AVG Anti-Virus Free Edition 2013 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}

SP: Norton Internet Security *Disabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}

FW: Norton Internet Security *Disabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Program Files\Fingerprint Sensor\ATService.exe

C:\Windows\system32\nvvsvc.exe

C:\Program Files\Softex\OmniPass\OmniServ.exe

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\nvvsvc.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe

C:\Program Files (x86)\Bonjour\mDNSResponder.exe

C:\Windows\system32\svchost.exe -k bthsvcs

C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

C:\Windows\System32\svchost.exe -k HPZ12

C:\Program Files (x86)\Norton Internet Security\Engine\17.5.0.127\ccSvcHst.exe

C:\Windows\System32\svchost.exe -k HPZ12

c:\Program Files\Fujitsu\PSUtility\PSUService.exe

c:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe

C:\Program Files\SAS\PCFilesServer\9.2\pcfservice.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Fujitsu\updnavi\updnvsrv.exe

C:\Program Files\CSR\Bluetooth Feature Pack 5.0\VFPRadioSupportService.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k NetworkService

C:\Program Files\Fingerprint Sensor\ATSwpNav.exe

C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\CSR\Bluetooth Feature Pack 5.0\ConMgr.exe

C:\Program Files\CSR\Bluetooth Feature Pack 5.0\CSRSkype.exe

C:\Program Files\Fujitsu\FDM7\FdmDaemon.exe

c:\Program Files\Softex\OmniPass\opvapp.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files\Fujitsu\PSUtility\TrayManager.exe

C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe

C:\Program Files\Fujitsu\Application Panel\BtnHnd.exe

C:\Program Files\Fujitsu\BatteryAid2\BatteryDaemon.exe

C:\Program Files\Fujitsu\updnavi\updatenv.exe

C:\Program Files\Softex\OmniPass\scureapp.exe

C:\Program Files\Fujitsu\Application Panel\BtnHndHkb.exe

c:\Program Files\Softex\OmniPass\hook\OpHook32BitProcess.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\vsnp2uvc.exe

C:\Windows\snuvcdsm.exe

C:\Windows\WindowsMobile\wmdc.exe

C:\Users\User\AppData\Roaming\Google\Google Talk\googletalk.exe

C:\Users\User\AppData\Local\Google\Update\GoogleUpdate.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Windows\System32\StikyNot.exe

C:\Users\User\AppData\Local\Facebook\Update\FacebookUpdate.exe

C:\Program Files (x86)\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe

C:\Program Files (x86)\Fujitsu\FUJ02E3\FUJ02E3.exe

C:\Program Files (x86)\CyberLink\PowerDVD8\PDVD8Serv.exe

C:\Windows\system32\svchost.exe -k WindowsMobile

C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe

C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Windows\system32\svchost.exe -k HPService

C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Internet Explorer\IELowutil.exe

C:\Users\User\Downloads\mbam-setup-1.70.0.1100.exe

C:\Users\User\AppData\Local\Temp\is-50RGV.tmp\mbam-setup-1.70.0.1100.tmp

C:\Users\User\Downloads\mbam-setup-1.70.0.1100.exe

C:\Users\User\AppData\Local\Temp\is-4G597.tmp\mbam-setup-1.70.0.1100.tmp

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

C:\Windows\System32\svchost.exe -k WerSvcGroup

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = about:blank

uDefault_Page_URL = hxxp://hk.fujitsu.com/pc

uURLSearchHooks: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - <orphaned>

uURLSearchHooks: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - <orphaned>

mWinlogon: Userinit = userinit.exe,

BHO: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - <orphaned>

BHO: {30F9B915-B755-4826-820B-08FBA6BD249D} - <orphaned>

BHO: {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - <orphaned>

BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - <orphaned>

BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - <orphaned>

BHO: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - <orphaned>

BHO: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - <orphaned>

BHO: {9030D464-4C02-4ABF-8ECC-5164760863C6} - <orphaned>

BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - <orphaned>

BHO: {DBC80044-A445-435b-BC74-9C25C1C588A9} - <orphaned>

EB: {555D4D79-4BD2-4094-A395-CFC534424A05} - <orphaned>

uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background

uRun: [googletalk] C:\Users\User\AppData\Roaming\Google\Google Talk\googletalk.exe /autostart

uRun: [Google Update] "C:\Users\User\AppData\Local\Google\Update\GoogleUpdate.exe" /c

uRun: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

uRun: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe

uRun: [Facebook Update] "C:\Users\User\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver

mRun: [indicatorUtility] C:\Program Files (x86)\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe

mRun: [LoadFUJ02E3] C:\Program Files (x86)\Fujitsu\FUJ02E3\FUJ02E3.exe

mRun: [RemoteControl8] "c:\Program Files (x86)\CyberLink\PowerDVD8\PDVD8Serv.exe"

mRun: [PDVD8LanguageShortcut] "c:\Program Files (x86)\CyberLink\PowerDVD8\Language\Language.exe"

mRun: [updatePDRShortCut] "c:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "Software\CyberLink\PowerDirector\7.0"

mRun: [snp2uvc] C:\Windows\vsnp2uvc.exe

mRun: [uCam_Menu] "c:\Program Files (x86)\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\3.0"

mRun: [YouCam Mirror Tray icon] "c:\Program Files (x86)\CyberLink\YouCam\YouCamTray.exe" /s

mRun: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe

mRun: [MSN Toolbar] "C:\Program Files (x86)\MSN Toolbar\Platform\4.0.0357.1\mswinext.exe"

mRun: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume

mRun: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe

mRun: [Freecorder FLV Service] "C:\Program Files (x86)\Freecorder\FLVSrvc.exe" /run

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

StartupFolder: C:\Users\User\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE

StartupFolder: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\desktop(1583).ini

uPolicies-Explorer: NoDriveTypeAutoRun = dword:145

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr/200

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - <orphaned>

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - <orphaned>

IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - <orphaned>

IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - <orphaned>

IE: {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - <orphaned>

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

TCP: NameServer = 192.168.2.1

TCP: Interfaces\{0161F69B-E0B6-47E3-9B22-88D9CF373FF0} : DHCPNameServer = 192.168.2.1

TCP: Interfaces\{0161F69B-E0B6-47E3-9B22-88D9CF373FF0}\35471627265736B6370275966496 : DHCPNameServer = 8.8.8.8 8.8.4.4

TCP: Interfaces\{0161F69B-E0B6-47E3-9B22-88D9CF373FF0}\35C4 : DHCPNameServer = 192.168.2.1

TCP: Interfaces\{0161F69B-E0B6-47E3-9B22-88D9CF373FF0}\363636F6C6C6567656 : DHCPNameServer = 192.168.0.1

TCP: Interfaces\{0161F69B-E0B6-47E3-9B22-88D9CF373FF0}\46C696E6B6 : DHCPNameServer = 192.168.0.1

TCP: Interfaces\{0161F69B-E0B6-47E3-9B22-88D9CF373FF0}\65944454F44525F4E483336393 : DHCPNameServer = 192.168.0.1

TCP: Interfaces\{0161F69B-E0B6-47E3-9B22-88D9CF373FF0}\8445 : DHCPNameServer = 192.168.0.1

TCP: Interfaces\{0986B670-9564-4652-9241-A286EA7A40C5} : DHCPNameServer = 192.168.2.1

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - <orphaned>

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

SSODL: WebCheck - <orphaned>

CLSID: {603D3801-BD81-11d0-A3A5-00C04FD706EC} - <is not referencing any dll>

x64-BHO: AVG Do Not Track: {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} -

x64-BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} -

x64-BHO: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - <orphaned>

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} -

x64-Run: [ATSwpNav] "C:\Program Files\Fingerprint Sensor\ATSwpNav" -run

x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s

x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe

x64-Run: [ConMgr] "C:\Program Files\CSR\Bluetooth Feature Pack 5.0\ConMgr.exe"

x64-Run: [CSRSkype] C:\Program Files\CSR\Bluetooth Feature Pack 5.0\CSRSkype.exe

x64-Run: [bthSyncServ] "C:\Program Files\CSR\Bluetooth Feature Pack 5.0\bthsyncserv.exe"

x64-Run: [FDM7] c:\Program Files\Fujitsu\FDM7\FdmDaemon.exe

x64-Run: [PSUTility] c:\Program Files\Fujitsu\PSUtility\TrayManager.exe

x64-Run: [LoadFujitsuQuickTouch] C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe

x64-Run: [LoadBtnHnd] C:\Program Files\Fujitsu\Application Panel\BtnHnd.exe

x64-Run: [FJBATAID2] c:\Program Files\Fujitsu\BatteryAid2\BatteryDaemon.exe

x64-Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\System32\NvCpl.dll,NvStartup

x64-Run: [FJUPDNV_Chitose] C:\Program Files\Fujitsu\updnavi\updatenv.exe

x64-Run: [OmniPass] c:\Program Files\Softex\OmniPass\scureapp.exe

x64-Run: [snp2uvc] C:\Windows\vsnp2uvc.exe

x64-Run: [sNUVCDSM] C:\Windows\snuvcdsm.exe

x64-Run: [Windows Mobile Device Center] C:\Windows\WindowsMobile\wmdc.exe

x64-IE: {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} -

x64-Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -

x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-Notify: igfxcui - igfxdev.dll

x64-SSODL: WebCheck - <orphaned>

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\zyqva02y.default\

FF - prefs.js: browser.startup.homepage - about:blank

FF - prefs.js: network.proxy.type - 0

FF - component: C:\Program Files (x86)\AVG\AVG2012\Firefox4\components\avgssff4.dll

FF - component: C:\Program Files (x86)\AVG\AVG2012\Firefox4\components\avgssff5.dll

FF - component: C:\Program Files (x86)\AVG\AVG2012\Firefox4\components\avgssff6.dll

FF - component: C:\Program Files (x86)\AVG\AVG2012\Firefox4\components\avgssff7.dll

FF - component: C:\Program Files (x86)\AVG\AVG2012\Firefox4\components\avgssff8.dll

FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll

FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll

FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll

FF - plugin: C:\Program Files (x86)\MSN Toolbar\Platform\4.0.0357.1\npwinext.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\Users\User\AppData\Local\Facebook\Messenger\2.1.4651.0\npFbDesktopPlugin.dll

FF - plugin: C:\Users\User\AppData\Local\Google\Update\1.3.21.123\npGoogleUpdate3.dll

FF - plugin: C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\zyqva02y.default\extensions\{195A3098-0BD5-4e90-AE22-BA1C540AFD1E}\plugins\npGarmin.dll

FF - plugin: C:\Users\User\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll

FF - plugin: C:\Users\User\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll

FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll

FF - plugin: C:\Windows\SysWOW64\npmproxy.dll

FF - ExtSQL: 2019-09-25 23:40; {c0c9a2c7-2e5c-4447-bc53-97718bc91e1b}; C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\zyqva02y.default\extensions\{c0c9a2c7-2e5c-4447-bc53-97718bc91e1b}.xpi

.

============= SERVICES / DRIVERS ===============

.

R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2012-10-15 63328]

R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2012-9-21 225120]

R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2012-11-15 111968]

R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2012-9-14 40800]

R0 FBIOSDRV;Fujitsu BIOS Driver;C:\Windows\System32\drivers\FBIOSDRV.sys [2010-4-22 21104]

R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2011-1-2 55280]

R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2012-10-22 154464]

R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2012-10-2 185696]

R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2012-9-21 200032]

R2 ATService;AuthenTec Fingerprint Service;C:\Program Files\Fingerprint Sensor\ATService.exe [2009-12-27 2704704]

R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [2012-10-22 196664]

R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-1-13 398184]

R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-1-13 682344]

R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\17.5.0.127\ccSvcHst.exe [2010-4-22 126392]

R2 PowerSavingUtilityService;PowerSavingUtilityService;C:\Program Files\Fujitsu\PSUtility\PSUService.exe [2009-7-29 63336]

R2 SAS PC Files Server;SAS PC Files Server;C:\Program Files\SAS\PCFilesServer\9.2\pcfservice.exe [2011-9-8 345368]

R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-5-7 2314240]

R2 UpdateNaviInstallService;UpdateNaviInstallService;C:\Program Files\Fujitsu\updnavi\updnvsrv.exe [2009-9-30 14336]

R2 VFPRadioSupportService;Bluetooth Feature Support;C:\Program Files\CSR\Bluetooth Feature Pack 5.0\VFPRadioSupportService.exe [2009-8-20 145792]

R3 ATSwpWDF;AuthenTec TruePrint USB WDF Driver;C:\Windows\System32\drivers\ATSwpWDF.sys [2009-12-28 736840]

R3 BthAvrcp;Bluetooth AVRCP Profile;C:\Windows\System32\drivers\BthAvrcp.sys [2009-8-20 34656]

R3 FUJ02E3;Fujitsu FUJ02E3 Device Driver;C:\Windows\System32\drivers\fuj02e3.sys [2010-4-22 7296]

R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2009-9-17 56344]

R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2009-10-25 151936]

R3 k57nd60a;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2009-10-15 321064]

R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2012-4-6 24176]

S2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [2012-11-15 5814904]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-11-9 160944]

S3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2009-10-29 244736]

S3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\System32\drivers\NETw5s64.sys [2009-9-14 6952960]

S3 O2MDGRDR;O2MDGRDR;C:\Windows\System32\drivers\o2mdgx64.sys [2009-7-20 72352]

S3 O2SDGRDR;O2SDGRDR;C:\Windows\System32\drivers\o2sdgx64.sys [2009-7-15 49696]

S3 PCDSRVC{D2FB0CDC-EC83EFAE-06020000}_0;PCDSRVC{D2FB0CDC-EC83EFAE-06020000}_0 - PCDR Kernel Mode Service Helper Driver;C:\Program Files\Fujitsu Hardware Diagnostics Tool\pcdsrvc_x64.pkms [2010-3-24 24560]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-5-7 225280]

S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2009-6-10 187392]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2012-2-2 59392]

S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2010-9-28 51712]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-2-1 1255736]

.

=============== Created Last 30 ================

.

2013-01-14 03:17:39 710504 ----a-w- C:\Windows\isRS-000.tmp

2013-01-14 03:17:05 -------- d-----w- C:\Users\User\AppData\Local\Programs

2013-01-14 02:18:17 -------- d-----w- C:\Users\User\AppData\Local\{0D5B817A-2432-4A2B-8677-3488715E23A6}

2013-01-13 12:46:24 -------- d-----w- C:\Users\User\AppData\Local\{12FA19D4-C2C3-44ED-8870-BB3669F3273A}

2013-01-12 16:30:39 -------- d-----r- C:\Program Files (x86)\Skype

2013-01-12 16:07:45 -------- d-----w- C:\Users\User\AppData\Local\{07A04745-D1FA-4651-BE17-719188063C7D}

2013-01-11 02:05:34 -------- d-----w- C:\Users\User\AppData\Local\{2D6F19C2-9A03-45F9-9EFD-88230EAC0719}

2013-01-10 14:05:09 -------- d-----w- C:\Users\User\AppData\Local\{1EF444D1-966B-459F-B0BC-AECF5B738BEF}

2013-01-10 00:09:30 -------- d-----w- C:\Users\User\AppData\Local\{0FA099CB-F938-4349-92E7-144AEDF6F1F0}

2013-01-09 13:04:36 424448 ----a-w- C:\Windows\System32\KernelBase.dll

2013-01-08 14:08:56 -------- d-----w- C:\Users\User\AppData\Local\{A0833307-6690-444D-BC42-B7970F64E0C7}

2013-01-07 16:23:37 -------- d-----w- C:\Users\User\AppData\Local\{F44B7A29-160A-4A71-A917-E2E4D5A86CE9}

2013-01-06 15:57:51 -------- d-----w- C:\Users\User\AppData\Local\{7FB594EB-34B1-4EA5-9AB1-D731E3E29BB7}

2013-01-06 02:33:06 -------- d-----w- C:\Users\User\AppData\Local\{9BDBA586-A756-4CBB-8996-1D0D8B16769B}

2013-01-05 05:27:11 -------- d-----w- C:\Users\User\AppData\Local\{65A010D9-AC60-4C3B-B742-90DC9951246A}

2013-01-04 14:12:15 -------- d-----w- C:\Users\User\AppData\Local\{05BCF4B9-FE3E-42C4-9CC6-0FFA7875A9C8}

2013-01-04 02:12:15 -------- d-----w- C:\Users\User\AppData\Local\{E6AC666E-CA97-4CBC-8237-C5FA8A8D6DB1}

2012-12-22 03:23:13 -------- d-----w- C:\Users\User\AppData\Local\{BDC1353D-E303-47B4-9776-6EBC17FBF3FB}

2012-12-21 16:09:59 46080 ----a-w- C:\Windows\System32\atmlib.dll

2012-12-21 16:09:59 367616 ----a-w- C:\Windows\System32\atmfd.dll

2012-12-21 16:09:59 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll

2012-12-21 16:09:58 295424 ----a-w- C:\Windows\SysWow64\atmfd.dll

2012-12-20 15:56:02 -------- d-----w- C:\Users\User\AppData\Local\{BD2798A5-DE35-4400-A5A0-40137D8BFA7B}

2012-12-19 03:30:10 -------- d-----w- C:\Users\User\AppData\Local\{8D1F789B-8108-46AA-84EA-CB447558CCFE}

2012-12-18 21:45:57 -------- d-----w- C:\Users\User\AppData\Local\{6EE01091-8318-4EFF-926F-D01A24A15B10}

2012-12-18 21:29:19 -------- d-----w- C:\Users\User\AppData\Local\{34B93D06-2FF9-4ACF-AB61-5FA01C4A6303}

2012-12-17 17:01:03 -------- d-----w- C:\Users\User\AppData\Local\{241B2DA9-4989-4B7C-BD45-CBF81ACB95FE}

2012-12-17 02:39:38 -------- d-----w- C:\Users\User\AppData\Local\{E6606CD1-52C6-4B22-8E14-5E66DB9F948D}

2012-12-16 14:39:14 -------- d-----w- C:\Users\User\AppData\Local\{3B09E2B3-DFFD-425D-89F7-D7E407CAB09B}

2012-12-16 00:33:32 -------- d-----w- C:\Users\User\AppData\Local\{84BEC2CD-3EF2-4342-B7A5-B4BD6ACBBAC7}

.

==================== Find3M ====================

.

2012-12-14 21:49:28 24176 ----a-w- C:\Windows\System32\drivers\mbam.sys

2012-12-07 13:20:16 441856 ----a-w- C:\Windows\System32\Wpc.dll

2012-12-07 13:15:31 2746368 ----a-w- C:\Windows\System32\gameux.dll

2012-12-07 12:26:17 308736 ----a-w- C:\Windows\SysWow64\Wpc.dll

2012-12-07 12:20:43 2576384 ----a-w- C:\Windows\SysWow64\gameux.dll

2012-12-07 11:20:04 30720 ----a-w- C:\Windows\System32\usk.rs

2012-12-07 11:20:03 43520 ----a-w- C:\Windows\System32\csrr.rs

2012-12-07 11:20:03 23552 ----a-w- C:\Windows\System32\oflc.rs

2012-12-07 11:20:01 45568 ----a-w- C:\Windows\System32\oflc-nz.rs

2012-12-07 11:20:01 44544 ----a-w- C:\Windows\System32\pegibbfc.rs

2012-12-07 11:20:01 20480 ----a-w- C:\Windows\System32\pegi-fi.rs

2012-12-07 11:20:00 20480 ----a-w- C:\Windows\System32\pegi-pt.rs

2012-12-07 11:19:59 20480 ----a-w- C:\Windows\System32\pegi.rs

2012-12-07 11:19:58 46592 ----a-w- C:\Windows\System32\fpb.rs

2012-12-07 11:19:57 40960 ----a-w- C:\Windows\System32\cob-au.rs

2012-12-07 11:19:57 21504 ----a-w- C:\Windows\System32\grb.rs

2012-12-07 11:19:57 15360 ----a-w- C:\Windows\System32\djctq.rs

2012-12-07 11:19:56 55296 ----a-w- C:\Windows\System32\cero.rs

2012-12-07 11:19:55 51712 ----a-w- C:\Windows\System32\esrb.rs

2012-11-30 05:45:35 362496 ----a-w- C:\Windows\System32\wow64win.dll

2012-11-30 05:45:35 243200 ----a-w- C:\Windows\System32\wow64.dll

2012-11-30 05:45:35 13312 ----a-w- C:\Windows\System32\wow64cpu.dll

2012-11-30 05:45:14 215040 ----a-w- C:\Windows\System32\winsrv.dll

2012-11-30 05:43:12 16384 ----a-w- C:\Windows\System32\ntvdm64.dll

2012-11-30 04:54:00 5120 ----a-w- C:\Windows\SysWow64\wow32.dll

2012-11-30 04:53:59 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll

2012-11-30 03:23:48 338432 ----a-w- C:\Windows\System32\conhost.exe

2012-11-30 02:44:06 25600 ----a-w- C:\Windows\SysWow64\setup16.exe

2012-11-30 02:44:04 7680 ----a-w- C:\Windows\SysWow64\instnm.exe

2012-11-30 02:44:04 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll

2012-11-30 02:44:03 2048 ----a-w- C:\Windows\SysWow64\user.exe

2012-11-30 02:38:59 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll

2012-11-30 02:38:59 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll

2012-11-30 02:38:59 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll

2012-11-30 02:38:59 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll

2012-11-23 18:34:54 205 ----a-w- C:\Windows\SysWow64\lsprst7.dll

2012-11-23 18:34:53 1025 ----a-w- C:\Windows\SysWow64\sysprs7.dll

2012-11-23 18:01:42 95208 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll

2012-11-23 18:01:40 821736 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll

2012-11-23 18:01:40 746984 ----a-w- C:\Windows\SysWow64\deployJava1.dll

2012-11-23 03:26:31 3149824 ----a-w- C:\Windows\System32\win32k.sys

2012-11-23 03:13:57 68608 ----a-w- C:\Windows\System32\taskhost.exe

2012-11-22 05:44:23 800768 ----a-w- C:\Windows\System32\usp10.dll

2012-11-22 04:45:03 626688 ----a-w- C:\Windows\SysWow64\usp10.dll

2012-11-20 05:48:49 307200 ----a-w- C:\Windows\System32\ncrypt.dll

2012-11-20 04:51:09 220160 ----a-w- C:\Windows\SysWow64\ncrypt.dll

2012-11-16 04:33:24 111968 ----a-w- C:\Windows\System32\drivers\avgmfx64.sys

2012-11-14 06:11:44 2312704 ----a-w- C:\Windows\System32\jscript9.dll

2012-11-14 06:04:11 1392128 ----a-w- C:\Windows\System32\wininet.dll

2012-11-14 06:02:49 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl

2012-11-14 05:57:46 599040 ----a-w- C:\Windows\System32\vbscript.dll

2012-11-14 05:57:35 173056 ----a-w- C:\Windows\System32\ieUnatt.exe

2012-11-14 05:52:40 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2012-11-14 02:09:22 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll

2012-11-14 01:58:15 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2012-11-14 01:57:37 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll

2012-11-14 01:49:25 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

2012-11-14 01:48:27 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll

2012-11-14 01:44:42 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2012-11-09 05:45:32 750592 ----a-w- C:\Windows\System32\win32spl.dll

2012-11-09 05:45:09 2048 ----a-w- C:\Windows\System32\tzres.dll

2012-11-09 04:43:04 492032 ----a-w- C:\Windows\SysWow64\win32spl.dll

2012-11-09 04:42:49 2048 ----a-w- C:\Windows\SysWow64\tzres.dll

2012-11-02 05:59:11 478208 ----a-w- C:\Windows\System32\dpnet.dll

2012-11-02 05:11:31 376832 ----a-w- C:\Windows\SysWow64\dpnet.dll

2012-11-01 05:43:42 2002432 ----a-w- C:\Windows\System32\msxml6.dll

2012-11-01 05:43:42 1882624 ----a-w- C:\Windows\System32\msxml3.dll

2012-11-01 04:47:54 1389568 ----a-w- C:\Windows\SysWow64\msxml6.dll

2012-11-01 04:47:54 1236992 ----a-w- C:\Windows\SysWow64\msxml3.dll

2012-10-23 13:18:19 249856 ------w- C:\Windows\Setup1.exe

2012-10-23 13:18:16 73216 ----a-w- C:\Windows\ST6UNST.EXE

2012-10-22 18:02:44 154464 ----a-w- C:\Windows\System32\drivers\avgidsdrivera.sys

2012-10-16 08:38:37 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll

2012-10-16 08:38:34 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll

2012-10-16 07:39:52 561664 ----a-w- C:\Windows\apppatch\AcLayers.dll

.

============= FINISH: 22:34:29.04 ===============

Attach.txt

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume2

Install Date: 02/01/2011 6:25:27 PM

System Uptime: 13/01/2013 10:18:44 PM (0 hours ago)

.

Motherboard: FUJITSU | | FJNB20B

Processor: Intel® Core i5 CPU M 450 @ 2.40GHz | Onboard | 2400/133mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 225 GiB total, 5.772 GiB free.

D: is FIXED (NTFS) - 225 GiB total, 11.189 GiB free.

E: is CDROM ()

.

==== Disabled Device Manager Items =============

.

Class GUID:

Description: Bluetooth Peripheral Device

Device ID: BTHENUM\{426C6163-6B42-6572-7279-44736B746F70}_LOCALMFG&000A\8&18ED5183&0&A06CECCB91DB_C00000004

Manufacturer:

Name: Bluetooth Peripheral Device

PNP Device ID: BTHENUM\{426C6163-6B42-6572-7279-44736B746F70}_LOCALMFG&000A\8&18ED5183&0&A06CECCB91DB_C00000004

Service:

.

Class GUID:

Description: Bluetooth Peripheral Device

Device ID: BTHENUM\{00001132-0000-1000-8000-00805F9B34FB}_LOCALMFG&000A\8&18ED5183&0&A06CECCB91DB_C00000004

Manufacturer:

Name: Bluetooth Peripheral Device

PNP Device ID: BTHENUM\{00001132-0000-1000-8000-00805F9B34FB}_LOCALMFG&000A\8&18ED5183&0&A06CECCB91DB_C00000004

Service:

.

Class GUID:

Description: Bluetooth Peripheral Device

Device ID: BTHENUM\{426C6163-6B42-6572-7279-427970617373}_LOCALMFG&000A\8&18ED5183&0&A06CECCB91DB_C00000004

Manufacturer:

Name: Bluetooth Peripheral Device

PNP Device ID: BTHENUM\{426C6163-6B42-6572-7279-427970617373}_LOCALMFG&000A\8&18ED5183&0&A06CECCB91DB_C00000004

Service:

.

==== System Restore Points ===================

.

RP171: 21/12/2012 11:09:42 AM - Windows Update

RP172: 29/12/2012 12:00:03 AM - Scheduled Checkpoint

RP173: 10/01/2013 8:11:55 AM - Windows Update

RP174: 13/01/2013 10:11:24 PM - Installed QuickTime

.

==== Installed Programs ======================

.

Update for Microsoft Office 2007 (KB2508958)

64 Bit HP CIO Components Installer

Adobe Flash Player 11 ActiveX

Adobe Photoshop Lightroom 3 64-bit

Adobe Reader XI

Anytime USB Charge Utility

Apple Application Support

Apple Mobile Device Support

Apple Software Update

Atheros Client Installation Program

Audacity 1.3.12 (Unicode)

AuthenTec Fingerprint Software

AVG 2011

AVG 2012

AVG 2013

Battery Utility

BlackBerry Desktop Software 6.1

BlackBerry Device Software Updater

Bluetooth Feature Pack 5.0

Bonjour

Conduit Engine

Coupon Printer for Windows

CyberLink PowerDirector

CyberLink PowerDVD 8

CyberLink YouCam

D3DX10

Dropbox

EndNote X5

Facebook Messenger 2.1.4651.0

FJ Camera

Fujitsu Display Manager

Fujitsu Hardware Diagnostics Tool

Fujitsu Hotkey Utility

Fujitsu MobilityCenter Extension Utility

Fujitsu System Extension Utility

Google Talk (remove only)

Google Talk Plugin

GoToMeeting 5.1.0.880

GraphPad Prism 5

HP Photosmart D110 All-In-One Driver 14.0 Rel. 7

HP Update

IBM SPSS Statistics 21

Inst5657

Intel® Management Engine Components

Intel® Turbo Boost Technology Driver

iTunes

Java 7 Update 9

Java 6 Update 31

Junk Mail filter update

LAME v3.98.3 for Audacity

LifeBook Application Panel

LSI HDA Modem

Malwarebytes Anti-Malware version 1.70.0.1100

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Default Manager

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office Excel MUI (English) 2007

Microsoft Office File Validation Add-In

Microsoft Office Home and Student 2007

Microsoft Office Office 64-bit Components 2007

Microsoft Office OneNote MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Shared 64-bit MUI (English) 2007

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Word MUI (English) 2007

Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 Redistributable (x64)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Microsoft WSE 3.0 Runtime

Mozilla Firefox 18.0 (x86 en-US)

Mozilla Maintenance Service

MSN Toolbar

MSN Toolbar Platform

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Network64

Norton Internet Security

NVIDIA Drivers

O2Micro Flash Memory Card Windows Driver

O2Micro PCIe SCR Driver

OmniPass

Picasa 3

Power Saving Utility

PS - Power and Sample Size Calculation

PS_AIO_07_D110_SW_Min

QuickTime

Realtek High Definition Audio Driver

Realtek USB 2.0 Card Reader

ResearchSoft Direct Export Helper

Roxio Central Audio

Roxio Central Copy

Roxio Central Core

Roxio Central Data

Roxio Central Tools

Roxio Creator LJ

SAS 9.2

SAS BI Web Services for .Net

SAS Client Connection Profile Configuration 9.2

SAS Deployment Tester - Client 1.3

SAS Deployment Tester - Server 1.3

SAS Deployment Tester 1.3 for SAS Management Console

SAS Drivers for JDBC 9.2

SAS Drivers for ODBC

SAS Enterprise Guide 4.3

SAS Foundation Services 9.2

SAS Help Viewer for the Web

SAS Intelligence Platform Object Framework 9.2

SAS Locale Setup Manager 2.1

SAS Management Console 9.2

SAS OnlineDoc 9.2 for the Web

SAS OnlineDoc 9.2 for Windows

SAS Package Reader 9.2

SAS PC Files Server 9.2

SAS Personal Login Manager 9.2

SAS Power and Sample Size 3.1

SAS Remote Browser Server

SAS SQL Library for C 9.2

SAS Universal Viewer 1.1

SAS Versioned Jar Repository 9.2

SAS Web Application Themes 9.2

SAS Web Infrastructure Client 4.2

SAS Web Infrastructure Platform 9.2

SAS XML Mapper 9.2

SAS/ETS Model Editor 9.2

SAS/Graph Java Applets for 9.2

SAS/GRAPH NV Workshop 2.1

SAS/GRAPH ODS Graphics Editor 9.2

SAS/IML Studio 3.2

SAS/SECURE Java 9.2

Scalable Performance Data Server Plug-in 4.5 for SAS Management Console

Scan

Secure Download Manager

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition

Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition

Skype™ 6.0

Synaptics Pointing Device Driver

Toolbox

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office OneNote 2007 Help (KB963670)

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

Update Navi

VD64Inst

Visual Studio 2008 x64 Redistributables

Visual Studio 2010 x64 Redistributables

VLC media player 1.1.7

VoiceOver Kit

WHO Anthro

WHO AnthroPlus

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live Sync

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

Windows Mobile Device Center

WinRAR 4.01 (64-bit)

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==== Event Viewer Messages From Past Week ========

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13/01/2013 6:41:24 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001a (0x0000000000041790, 0xfffffa80038d0090, 0x000000000000ffff, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 011313-47627-01.

13/01/2013 2:14:15 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 (0xfffffa8589db81b0, 0x0000000000000001, 0xfffff8000377b86b, 0x0000000000000005). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 011313-55551-01.

13/01/2013 2:04:10 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001a (0x0000000000041284, 0x0000000019e21001, 0x000000000000f873, 0xfffff70001080000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 011313-54459-01.

13/01/2013 10:21:26 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the DNS Client service, but this action failed with the following error: An instance of the service is already running.

13/01/2013 10:20:26 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Workstation service, but this action failed with the following error: An instance of the service is already running.

13/01/2013 10:19:26 PM, Error: Service Control Manager [7031] - The Workstation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

13/01/2013 10:19:26 PM, Error: Service Control Manager [7031] - The Network Location Awareness service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service.

13/01/2013 10:19:26 PM, Error: Service Control Manager [7031] - The DNS Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

13/01/2013 10:19:26 PM, Error: Service Control Manager [7031] - The Cryptographic Services service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

13/01/2013 10:19:22 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: SRTSP

13/01/2013 10:19:18 PM, Error: Service Control Manager [7006] - The ScRegSetValueExW call failed for FailureActions with the following error: Access is denied.

13/01/2013 10:19:16 PM, Error: Service Control Manager [7024] - The AVGIDSAgent service terminated with service-specific error %%-536753636.

13/01/2013 10:19:08 PM, Error: Microsoft-Windows-Kernel-General [5] - {Registry Hive Recovered} Registry hive (file): '\SystemRoot\System32\Config\SOFTWARE' was corrupted and it has been recovered. Some data might have been lost.

13/01/2013 10:18:51 PM, Error: SRTSP [5] - Error loading Symantec real time Anti-Virus driver.

13/01/2013 10:18:51 PM, Error: SRTSP [4] - Error loading virus definitions.

12/01/2013 11:57:23 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WSearch service.

12/01/2013 11:57:13 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WerSvc service.

10/01/2013 8:19:34 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.

10/01/2013 8:19:34 AM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

08/01/2013 1:50:22 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1.

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Thanks for your help!