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Below is scan log from roguekiller. Any suggestions?

RogueKiller V8.3.0 [Nov 19 2012] by Tigzy

mail: tigzyRK<at>gmail<dot>com

Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website: http://tigzy.geekstogo.com/roguekiller.php

Blog: http://tigzyrk.blogspot.com

Operating System: Windows 7 (6.1.7601 Service Pack 1) 32 bits version

Started in : Normal mode

User : CRAIG [Admin rights]

Mode : Scan -- Date : 11/20/2012 11:14:03

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 8 ¤¤¤

[RUN][sUSP PATH] HKCU\[...]\Run : Exubpuce (C:\Users\CRAIG\AppData\Roaming\Cyelm\suyth.exe) -> FOUND

[RUN][sUSP PATH] HKLM\[...]\Run : PPort11reminder ("C:\Program Files\ScanSoft\PaperPort\Ereg\Ereg.exe" -r "C:\ProgramData\ScanSoft\PaperPort\11\Config\Ereg\Ereg.ini") -> FOUND

[RUN][sUSP PATH] HKUS\S-1-5-21-2270400815-616284404-3630716744-1000[...]\Run : Exubpuce (C:\Users\CRAIG\AppData\Roaming\Cyelm\suyth.exe) -> FOUND

[HJ] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> FOUND

[HJ] HKLM\[...]\System : EnableLUA (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts localhost

::1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD2500BEVT-75ZCT2 +++++

--- User ---

[MBR] d85e28f24e6b15457e4402eecee0e541

[bSP] 03f896d43fd327991aba875e0b041025 : Windows 7/8 MBR Code

Partition table:

0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 86 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 178176 | Size: 750 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 1714176 | Size: 237637 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[1]_S_11202012_02d1114.txt >>


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Hi and Welcome!! :) My name is Jeff. I would be more than happy to take a look at your malware results logs and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

IMPORTANT NOTE : Please do not delete anything unless instructed to.

DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your system inoperable and could require a full reinstall of your OS losing all your programs and data.

Vista and Windows 7 users:

These tools MUST be run from the executable (.exe) every time you run them

with Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.


Please download DDS from either of these links



and save it to your desktop.

  • Disable any script blocking protection
  • Right-click and Run as Administrator dds to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.


Please include the contents of the following in your next reply:




Please download aswMBR to your desktop.

  • Double click the aswMBR icon to run it.
  • Click the Scan button to start scan.
  • If you are asked to update the Avast Virus database please allow it to do so.
  • When it finishes, press the save log button, save the logfile to your desktop and attach its contents in your next reply.


Click the image to enlarge it


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Download Combofix from the link below, and save it to your desktop.


**Note: It is important that it is saved directly to your desktop**

If you get a message saying "Illegal operation attempted on a registry key that has been marked for deletion", please restart your computer.


IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here


Right-Click and Run as Administrator on ComboFix.exe & follow the prompts.

  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt for further review.


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Good job....I noticed that there seem to be some aspects of the ZeroAccess rootkit on your system. Please read the following...

**WARNING**Unfortunately one or more of the infections I have identified are Backdoor Trojans, IRCBots or other Malware capable of stealing very important information. You need to stop using all Internet Banking sites, change passwords to all sites with sensitive information from a clean computer and phone your bank to inform them that you may be a victim of identify theft. More often than not, we advise users that a full reinstallation of their Operating System is the only way to ensure that their computer will ever be 100% clean again.

Unfortunately I have found what is known as the ZeroAccess rootkit on your system. It is an especially nasty infection that can take quite some time to clean as well as may have damaged your system files itself. As a warning, during the cleaning (if you choose to do so) you may lose internet access with this computer and in the end we may need to reinstall the operating system anyway depending on the extent of the infection.

If you would like to continue with the cleaning, please continue with the following instructions and I will be more than happy to help. :)


Please run a fresh scan with ComboFix and post the new log that is created.

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  • Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the box below:

  • Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix may request an update; please allow it.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you. Post the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.


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  • Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the box below:

    mURLSearchHooks: Free TV Bar c3 Toolbar: {3ee8d0be-f450-4ef2-97b9-ac2222d14db3} - c:\program files\free_tv_bar_c3\tbFree.dll
    BHO: Free TV Bar c3 Toolbar: {3ee8d0be-f450-4ef2-97b9-ac2222d14db3} - c:\program files\free_tv_bar_c3\tbFree.dll
    BHO: Upromise TurboSaver: {EDC0F17F-F4B7-47e4-B73E-887FAEB376FA} - c:\program files\upromise\upromisetoolbar.dll
    TB: Free TV Bar c3 Toolbar: {3EE8D0BE-F450-4EF2-97B9-AC2222D14DB3} - c:\program files\free_tv_bar_c3\tbFree.dll
    TB: Free TV Bar c3 Toolbar: {3ee8d0be-f450-4ef2-97b9-ac2222d14db3} - c:\program files\free_tv_bar_c3\tbFree.dll
    FF - ProfilePath - c:\users\craig\appdata\roaming\mozilla\firefox\profiles\l75bkxec.default\
    FF - prefs.js: keyword.URL - hxxp://dts.search-results.com/sr?src=ffb&appid=102&systemid=406&sr=0&q=
  • Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix may request an update; please allow it.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you. Post the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.


Post the new ComboFix log and let me know how your system is running now. :)

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Hey Jeff,

Everything seems to be running faster. I still have a redirect on firefox. Also, when the machine rebooted it said there was an error in removing the upromise toolbar.

Here is the log:

ComboFix 12-11-21.01 - CRAIG 11/21/2012 12:11:08.4.2 - x86

Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3539.1525 [GMT -7:00]

Running from: c:\users\CRAIG\Desktop\ComboFix.exe

Command switches used :: c:\users\CRAIG\Desktop\CFScript.txt

AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}

AV: Microsoft Security Essentials *Disabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}

SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}

SP: Microsoft Security Essentials *Disabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}



((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))



c:\program files\free_tv_bar_c3\tbFree.dll

c:\program files\upromise\upromisetoolbar.dll






c:\windows\system32\logs . . . . Failed to delete



((((((((((((((((((((((((( Files Created from 2012-10-21 to 2012-11-21 )))))))))))))))))))))))))))))))



2012-11-21 19:22 . 2012-11-21 19:22 -------- d-----w- c:\users\Default\AppData\Local\temp

2012-11-21 16:45 . 2012-11-21 19:25 -------- d-----w- c:\users\CRAIG\AppData\Local\temp

2012-11-21 05:53 . 2012-11-21 19:24 -------- d-----w- c:\windows\system32\Logs

2012-11-21 02:28 . 2012-11-08 18:00 6812136 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{547CEB22-0816-4932-8843-11D408533927}\mpengine.dll

2012-11-20 19:08 . 2012-11-20 19:08 -------- d-----w- c:\program files\Common Files\Java

2012-11-20 19:08 . 2012-11-20 19:07 821736 ----a-w- c:\windows\system32\npDeployJava1.dll

2012-11-20 19:07 . 2012-11-20 19:07 93672 ----a-w- c:\windows\system32\WindowsAccessBridge.dll

2012-11-20 18:55 . 2012-11-08 18:00 6812136 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2012-11-19 17:30 . 2012-10-30 23:51 361032 ----a-w- c:\windows\system32\drivers\aswSP.sys

2012-11-19 17:30 . 2012-10-30 23:51 21256 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys

2012-11-19 17:30 . 2012-10-15 16:59 44784 ----a-w- c:\windows\system32\drivers\aswRdr2.sys

2012-11-19 17:30 . 2012-10-30 23:51 54232 ----a-w- c:\windows\system32\drivers\aswTdi.sys

2012-11-19 17:30 . 2012-10-30 23:51 738504 ----a-w- c:\windows\system32\drivers\aswSnx.sys

2012-11-19 17:30 . 2012-10-30 23:51 58680 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys

2012-11-19 17:29 . 2012-10-30 23:51 41224 ----a-w- c:\windows\avastSS.scr

2012-11-19 17:29 . 2012-10-30 23:50 227648 ----a-w- c:\windows\system32\aswBoot.exe

2012-11-19 17:28 . 2012-11-19 17:28 -------- d-----w- c:\programdata\AVAST Software

2012-11-19 17:28 . 2012-11-19 17:28 -------- d-----w- c:\program files\AVAST Software

2012-11-16 10:02 . 2012-07-26 03:39 526952 ----a-w- c:\windows\system32\drivers\Wdf01000.sys

2012-11-16 10:02 . 2012-07-26 03:39 47720 ----a-w- c:\windows\system32\drivers\WdfLdr.sys

2012-11-16 10:02 . 2012-07-26 02:46 9728 ----a-w- c:\windows\system32\Wdfres.dll

2012-11-16 10:02 . 2012-07-26 02:33 66560 ----a-w- c:\windows\system32\drivers\WUDFPf.sys

2012-11-16 10:02 . 2012-07-26 02:32 155136 ----a-w- c:\windows\system32\drivers\WUDFRd.sys

2012-11-16 10:02 . 2012-07-26 03:20 73216 ----a-w- c:\windows\system32\WUDFSvc.dll

2012-11-16 10:02 . 2012-07-26 03:20 172032 ----a-w- c:\windows\system32\WUDFPlatform.dll

2012-11-16 10:02 . 2012-07-26 03:21 196608 ----a-w- c:\windows\system32\WUDFHost.exe

2012-11-16 10:02 . 2012-07-26 03:20 38912 ----a-w- c:\windows\system32\WUDFCoinstaller.dll

2012-11-14 16:07 . 2012-10-03 16:58 1293680 ----a-w- c:\windows\system32\drivers\tcpip.sys

2012-11-14 16:07 . 2012-10-03 16:42 156672 ----a-w- c:\windows\system32\ncsi.dll

2012-11-14 16:07 . 2012-10-03 16:40 499712 ----a-w- c:\windows\system32\iphlpsvc.dll

2012-11-14 16:07 . 2012-10-03 16:42 52224 ----a-w- c:\windows\system32\nlaapi.dll

2012-11-14 16:07 . 2012-10-03 16:42 242176 ----a-w- c:\windows\system32\nlasvc.dll

2012-11-14 16:07 . 2012-10-03 16:42 18944 ----a-w- c:\windows\system32\netevent.dll

2012-11-14 16:07 . 2012-10-03 16:42 175104 ----a-w- c:\windows\system32\netcorehc.dll

2012-11-14 16:07 . 2012-10-03 15:21 35328 ----a-w- c:\windows\system32\drivers\tcpipreg.sys

2012-11-14 16:07 . 2012-09-25 22:47 78336 ----a-w- c:\windows\system32\synceng.dll

2012-11-14 16:07 . 2012-10-18 17:59 2345984 ----a-w- c:\windows\system32\win32k.sys

2012-11-14 16:07 . 2012-10-09 17:40 44032 ----a-w- c:\windows\system32\dhcpcsvc6.dll

2012-11-14 16:07 . 2012-10-09 17:40 193536 ----a-w- c:\windows\system32\dhcpcore6.dll

2012-10-30 18:16 . 2012-11-21 17:13 -------- d-----w- c:\program files\Mozilla Thunderbird




(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))


2012-11-21 19:24 . 2010-03-19 20:31 0 ----a-w- c:\users\CRAIG\AppData\Local\WavXMapDrive.bat

2012-11-20 19:07 . 2010-04-18 16:33 746984 ----a-w- c:\windows\system32\deployJava1.dll

2012-09-28 15:00 . 2012-10-20 17:52 740784 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{6A01E92D-E9F0-4A19-80BB-290C7B1301A7}\gapaengine.dll

2012-09-28 15:00 . 2012-06-13 15:31 740784 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll

2012-09-21 04:38 . 2011-09-01 19:12 2876528 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup-2\markup.dll

2012-09-21 04:38 . 2010-11-17 20:24 42776 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\dSM\StartResources.dll

2012-09-14 18:28 . 2012-10-10 05:00 2048 ----a-w- c:\windows\system32\tzres.dll

2012-09-10 14:26 . 2010-11-17 20:25 737072 ----a-w- c:\programdata\Microsoft\eHome\Packages\SportsV2\SportsTemplateCore\Microsoft.MediaCenter.Sports.UI.dll

2012-09-10 14:26 . 2010-11-17 20:25 4278384 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup\markup.dll

2012-09-10 14:25 . 2011-09-01 19:10 42776 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\dSM-2\StartResources.dll

2012-09-10 14:25 . 2010-11-17 20:24 539984 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll

2012-09-02 17:08 . 2011-10-02 23:39 737072 ----a-w- c:\programdata\Microsoft\eHome\Packages\SportsV2\SportsTemplateCore-2\Microsoft.MediaCenter.Sports.UI.dll

2012-09-02 16:37 . 2010-12-10 15:23 539984 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight-2\SpotlightResources.dll

2012-08-31 17:18 . 2012-10-10 05:00 1211760 ----a-w- c:\windows\system32\drivers\ntfs.sys

2012-08-31 04:03 . 2012-08-31 04:03 193552 ----a-w- c:\windows\system32\drivers\MpFilter.sys

2012-08-31 04:03 . 2010-10-25 04:25 99272 ----a-w- c:\windows\system32\drivers\NisDrvWFP.sys

2012-08-30 17:12 . 2012-10-10 05:00 3914096 ----a-w- c:\windows\system32\ntoskrnl.exe

2012-08-30 17:12 . 2012-10-10 05:00 3968880 ----a-w- c:\windows\system32\ntkrnlpa.exe

2012-08-24 16:57 . 2012-10-10 05:00 172544 ----a-w- c:\windows\system32\wintrust.dll

2012-10-27 21:41 . 2012-10-27 21:40 261600 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll



((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))



*Note* empty entries & legit default entries are not shown






2012-10-30 23:50 121528 ----a-w- c:\program files\AVAST Software\Avast\ashShell.dll





2009-06-12 00:41 49152 ----a-w- c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmIconOverlay.dll





2009-06-12 00:41 49152 ----a-w- c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmIconOverlay.dll



"Upromise Update"="c:\program files\Upromise\dca-ua.exe" [2011-08-04 267584]

"Upromise Tray"="c:\program files\Upromise\UpromiseTray.exe" [2011-09-02 279896]

"MobileDocuments"="c:\program files\Common Files\Apple\Internet Services\ubd.exe" [2012-02-23 59240]

"BIBLauncher"="c:\program files\Business-in-a-Box\BIBLauncher.exe" [2012-05-16 915248]



"Apoint"="c:\program files\DellTPad\Apoint.exe" [2009-06-19 249856]

"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2009-08-01 458844]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-08-03 141848]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-08-03 174104]

"Persistence"="c:\windows\system32\igfxpers.exe" [2009-08-03 151064]

"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-08-07 186904]

"DellControlPoint"="c:\program files\Dell\Dell ControlPoint\Dell.ControlPoint.exe" [2009-06-12 656384]

"DellConnectionManager"="c:\program files\Dell\Dell ControlPoint\Connection Manager\Dell.UCM.exe" [2009-10-06 1826816]

"ChangeTPMAuth"="c:\program files\Wave Systems Corp\Common\ChangeTPMAuth.exe" [2009-06-03 184320]

"WavXMgr"="c:\program files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe" [2009-07-27 134656]

"USCService"="c:\program files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe" [2009-08-14 15872]

"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-06-25 140520]

"BrMfcWnd"="c:\program files\Brother\Brmfcmon\BrMfcWnd.exe" [2009-05-26 1159168]

"ControlCenter3"="c:\program files\Brother\ControlCenter3\brctrcen.exe" [2008-12-24 114688]

"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2008-03-06 236016]

"BrStsWnd"="c:\program files\Brownie\BrstsWnd.exe" [2009-08-19 3618104]

"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-05-31 59280]

"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472]

"PaperPort PTD"="c:\program files\ScanSoft\PaperPort\pptd40nt.exe" [2008-07-10 29984]

"IndexSearch"="c:\program files\ScanSoft\PaperPort\IndexSearch.exe" [2008-07-10 46368]

"PPort11reminder"="c:\program files\ScanSoft\PaperPort\Ereg\Ereg.exe" [2007-08-31 328992]

"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2012-09-12 947176]

"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-04-04 843712]

"Intuit SyncManager"="c:\program files\Common Files\Intuit\Sync\IntuitSyncManager.exe" [2012-03-14 2215768]

"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2012-04-19 421888]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-06-08 421776]

"avast"="c:\program files\AVAST Software\Avast\avastUI.exe" [2012-10-30 4297136]

"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]


c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

Billeo.lnk - c:\program files\Billeo\billeo.exe [N/A]

Dell ControlPoint System Manager.lnk - c:\program files\Dell\Dell ControlPoint\System Manager\DCPSysMgr.exe [2009-7-16 1245472]

Intuit Data Protect.lnk - c:\program files\Common Files\Intuit\DataProtect\IntuitDataProtect.exe [2012-6-5 5982040]

QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2012-6-5 1176464]

QuickBooks_Standard_21.lnk - c:\program files\Intuit\QuickBooks 2009\QBW32.EXE [2012-6-5 1181584]



"ConsentPromptBehaviorAdmin"= 0 (0x0)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableLUA"= 0 (0x0)

"EnableUIADesktopToggle"= 0 (0x0)

"PromptOnSecureDesktop"= 0 (0x0)


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]




Authentication Packages REG_MULTI_SZ msv1_0 wvauth








R2 sbapifs;sbapifs;c:\windows\system32\DRIVERS\sbapifs.sys [x]

R3 acpials;ALS Sensor Filter;c:\windows\system32\DRIVERS\acpials.sys [x]

R3 BrSerIb;Brother MFC Serial Interface Driver(WDM);c:\windows\system32\DRIVERS\BrSerIb.sys [x]

R3 BrUsbSIb;Brother MFC Serial USB Driver(WDM);c:\windows\system32\DRIVERS\BrUsbSIb.sys [x]

R3 HTCAND32;HTC Device Driver;c:\windows\system32\Drivers\ANDROIDUSB.sys [x]

R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [x]

R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [x]

R3 NvtSp50;NvtSp50 NDIS Protocol Driver;c:\windows\system32\Drivers\NvtSp50.sys [x]

R3 rimspci;rimspci;c:\windows\system32\DRIVERS\rimspe86.sys [x]

R3 risdpcie;risdpcie;c:\windows\system32\DRIVERS\risdpe86.sys [x]

R3 rixdpcie;rixdpcie;c:\windows\system32\DRIVERS\rixdpe86.sys [x]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]

S1 aswSnx;aswSnx; [x]

S1 aswSP;aswSP; [x]

S2 aswFsBlk;aswFsBlk; [x]

S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [x]

S2 ATService;AuthenTec Fingerprint Service;c:\program files\Fingerprint Sensor\AtService.exe [x]

S2 buttonsvc32;Dell ControlPoint Button Service;c:\program files\Dell\Dell ControlPoint\DCPButtonSvc.exe [x]

S2 dcpsysmgrsvc;Dell ControlPoint System Manager;c:\program files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe [x]

S2 FlipShareServer;FlipShare Server;c:\program files\Flip Video\FlipShareServer\FlipShareServer.exe [x]

S2 QBVSS;QBIDPService;c:\program files\Common Files\Intuit\DataProtect\QBIDPService.exe [x]

S2 SMManager;Smith Micro Connection Manager Service;c:\program files\Dell\Dell ControlPoint\Connection Manager\SMManager.exe [x]

S3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [x]

S3 NETw5s32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 32 Bit;c:\windows\system32\DRIVERS\NETw5s32.sys [x]



Contents of the 'Scheduled Tasks' folder


2012-11-21 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2012-02-21 21:52]


2012-11-21 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2012-02-21 21:52]



------- Supplementary Scan -------


uStart Page = hxxp://www.yahoo.com/

uInternet Settings,ProxyOverride = *.local

Trusted Zone: schwabintsitutional.com

Trusted Zone: wallst.com\*.sim

TCP: DhcpNameServer =

FF - ProfilePath - c:\users\CRAIG\AppData\Roaming\Mozilla\Firefox\Profiles\l75bkxec.default\

FF - prefs.js: browser.search.selectedEngine - Google

FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com

FF - prefs.js: network.proxy.type - 0

FF - ExtSQL: 2012-11-19 10:39; wrc@avast.com; c:\program files\AVAST Software\Avast\WebRep\FF

FF - user.js: network.cookie.cookieBehavior - 0

FF - user.js: privacy.clearOnShutdown.cookies - false

FF - user.js: security.warn_viewing_mixed - false

FF - user.js: security.warn_viewing_mixed.show_once - false

FF - user.js: security.warn_submit_insecure - false

FF - user.js: security.warn_submit_insecure.show_once - false



--------------------- LOCKED REGISTRY KEYS ---------------------



@Denied: (2) (S-1-5-21-2270400815-616284404-3630716744-1000)

@Denied: (2) (LocalSystem)




@Denied: (2) (S-1-5-21-2270400815-616284404-3630716744-1000)

@Denied: (2) (LocalSystem)




@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)




@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)




@Denied: (Full) (Everyone)


--------------------- DLLs Loaded Under Running Processes ---------------------


- - - - - - - > 'lsass.exe'(604)



- - - - - - - > 'Explorer.exe'(3252)

c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmIconOverlay.dll


------------------------ Other Running Processes ------------------------


c:\program files\Microsoft Security Client\MsMpEng.exe


c:\program files\AVAST Software\Avast\AvastSvc.exe


c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe

c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

c:\program files\Bonjour\mDNSResponder.exe

c:\program files\Flip Video\FlipShare\FlipShareService.exe


c:\program files\Intel\Intel Matrix Storage Manager\IAANTMon.exe

c:\program files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe


c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe

c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe


c:\program files\Brother\ControlCenter3\brccMCtl.exe

c:\program files\Brother\Brmfcmon\BrMfimon.exe

c:\program files\Brother\Brmfcmon\BrMfcmon.exe


c:\program files\Common Files\Apple\Apple Application Support\distnoted.exe


c:\program files\iPod\bin\iPodService.exe



c:\program files\Windows Media Player\wmpnetwk.exe




Completion time: 2012-11-21 12:30:43 - machine was rebooted

ComboFix-quarantined-files.txt 2012-11-21 19:30

ComboFix2.txt 2012-11-21 16:53

ComboFix3.txt 2012-11-21 15:50

ComboFix4.txt 2012-11-21 06:01


Pre-Run: 84,321,107,968 bytes free

Post-Run: 84,269,613,056 bytes free


- - End Of File - - 5322CB59EDFD83B6A52E8836DF1C8099

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Please download AdwCleaner by Xplode onto your desktop.

  • Double click on AdwCleaner.exe to run the tool.
  • Click on Search.
  • A logfile will automatically open after the scan has finished.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[R1].txt as well.


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Thanks Jeff,

Here is the log.

# AdwCleaner v2.008 - Logfile created 11/21/2012 at 18:53:51

# Updated 17/11/2012 by Xplode

# Operating system : Windows 7 Professional Service Pack 1 (32 bits)


# Boot Mode : Normal

# Running from : C:\Users\CRAIG\Downloads\AdwCleaner.exe

# Option [search]

***** [services] *****

***** [Files / Folders] *****

File Found : C:\Program Files\Mozilla FireFox\searchplugins\Search_Results.xml

File Found : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Billeo.lnk

File Found : C:\Users\CRAIG\AppData\Roaming\Mozilla\Firefox\Profiles\l75bkxec.default\searchplugins\Search_Results.xml

Folder Found : C:\Program Files\Conduit

Folder Found : C:\Program Files\Free_TV_Bar_c3

Folder Found : C:\ProgramData\boost_interprocess

Folder Found : C:\Users\CRAIG\AppData\Local\Ilivid Player

Folder Found : C:\Users\CRAIG\AppData\LocalLow\Billeo

Folder Found : C:\Users\CRAIG\AppData\LocalLow\Conduit

Folder Found : C:\Users\CRAIG\AppData\LocalLow\Free_TV_Bar_c3

Folder Found : C:\Users\CRAIG\AppData\LocalLow\PriceGong

Folder Found : C:\Users\CRAIG\AppData\Roaming\Mozilla\Firefox\Profiles\l75bkxec.default\extensions\{4be68a18-deba-49e0-9e09-ee7796f3b62a}

Folder Found : C:\Users\CRAIG\Documents\Billeo

***** [Registry] *****

Key Found : HKCU\Software\AppDataLow\Software\Compete

Key Found : HKCU\Software\AppDataLow\Software\CompeteInc

Key Found : HKCU\Software\AppDataLow\Software\Conduit

Key Found : HKCU\Software\AppDataLow\Software\Free_TV_Bar_c3

Key Found : HKCU\Software\AppDataLow\Software\PriceGong

Key Found : HKCU\Software\AppDataLow\Toolbar

Key Found : HKCU\Software\Compete

Key Found : HKCU\Software\ilivid

Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{465E08E7-F005-4389-980F-1D8764B3486C}

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111}

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{B49699FC-1665-4414-A1CB-C4A2A4A13EEC}

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{465E08E7-F005-4389-980F-1D8764B3486C}

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6576EBAA-B570-4345-98E4-96153C77CF24}

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111}

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{B49699FC-1665-4414-A1CB-C4A2A4A13EEC}

Key Found : HKLM\Software\Billeo

Key Found : HKLM\SOFTWARE\Classes\Ahika.IEExtn.ExplrBar

Key Found : HKLM\SOFTWARE\Classes\Ahika.IEExtn.ExplrBar.1

Key Found : HKLM\SOFTWARE\Classes\Ahika.IEExtn.ToolBar

Key Found : HKLM\SOFTWARE\Classes\Ahika.IEExtn.ToolBar.1

Key Found : HKLM\SOFTWARE\Classes\AppID\{A57F7191-1E7F-4852-BAAF-F80A43E2687A}

Key Found : HKLM\SOFTWARE\Classes\AppID\{DBBBC528-9C8C-4051-9187-ED6F01A457C9}

Key Found : HKLM\SOFTWARE\Classes\AppID\{DD7C44CC-0F60-4FD9-A38F-5CF30D698AC2}

Key Found : HKLM\SOFTWARE\Classes\AppID\CptUrlPassthru.DLL

Key Found : HKLM\SOFTWARE\Classes\AppID\dca-api.DLL

Key Found : HKLM\SOFTWARE\Classes\AppID\dca-bho.DLL

Key Found : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{465E08E7-F005-4389-980F-1D8764B3486C}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{60260024-AA48-4A2F-84DA-2C2DCB24AAD0}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{6576EBAA-B570-4345-98E4-96153C77CF24}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{85D0C15E-16CF-434C-94DA-8EB24BD5D399}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{94510F77-E53C-4273-BD91-77AA8909902F}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{B49699FC-1665-4414-A1CB-C4A2A4A13EEC}

Key Found : HKLM\SOFTWARE\Classes\CptUrlPassthru.hxxpMonitor

Key Found : HKLM\SOFTWARE\Classes\CptUrlPassthru.hxxpMonitor.1

Key Found : HKLM\SOFTWARE\Classes\dcabho.Dca

Key Found : HKLM\SOFTWARE\Classes\dcabho.Dca.1

Key Found : HKLM\SOFTWARE\Classes\IEExtn.BilleoToolbarCommand

Key Found : HKLM\SOFTWARE\Classes\IEExtn.BilleoToolbarCommand.1

Key Found : HKLM\SOFTWARE\Classes\Interface\{15527BF5-9729-49DC-889C-9F956983154C}

Key Found : HKLM\SOFTWARE\Classes\Interface\{DD05B915-F77B-474A-9D42-9FEEAF5475C4}

Key Found : HKLM\SOFTWARE\Classes\Toolbar.CT2399412

Key Found : HKLM\SOFTWARE\Classes\TypeLib\{7BAB653D-88FB-4F60-AFC2-8E6FD59FAFF3}

Key Found : HKLM\SOFTWARE\Classes\TypeLib\{A57F7191-1E7F-4852-BAAF-F80A43E2687A}

Key Found : HKLM\SOFTWARE\Classes\TypeLib\{C8758BC4-4581-48C7-BA38-C1A650477AE9}

Key Found : HKLM\SOFTWARE\Classes\TypeLib\{D0D64E3C-4B40-3020-B26E-0AB9B12B38A9}

Key Found : HKLM\Software\CompeteInc

Key Found : HKLM\Software\Conduit

Key Found : HKLM\Software\Free_TV_Bar_c3

Key Found : HKLM\SOFTWARE\Microsoft\Tracing\SearchquMediaBar_RASAPI32

Key Found : HKLM\SOFTWARE\Microsoft\Tracing\SearchquMediaBar_RASMANCS

Key Found : HKLM\SOFTWARE\Microsoft\Tracing\SetupDataMngr_Searchqu_RASAPI32

Key Found : HKLM\SOFTWARE\Microsoft\Tracing\SetupDataMngr_Searchqu_RASMANCS

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{465E08E7-F005-4389-980F-1D8764B3486C}

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B49699FC-1665-4414-A1CB-C4A2A4A13EEC}

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{85D0C15E-16CF-434C-94DA-8EB24BD5D399}

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Free_TV_Bar_c3 Toolbar

Key Found : HKU\S-1-5-21-2270400815-616284404-3630716744-1000\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}

Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111}]

Value Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved [{6576EBAA-B570-4345-98E4-96153C77CF24}]

Value Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved [{6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111}]

Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111}]

Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{3EE8D0BE-F450-4EF2-97B9-AC2222D14DB3}]

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16421

[OK] Registry is clean.

-\\ Mozilla Firefox v16.0.2 (en-US)

Profile name : default

File : C:\Users\CRAIG\AppData\Roaming\Mozilla\Firefox\Profiles\l75bkxec.default\prefs.js

Found : user_pref("browser.search.defaultenginename", "Search Results");

Found : user_pref("browser.search.order.1", "Search Results");

-\\ Google Chrome v [unable to get version]

File : C:\Users\CRAIG\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.


AdwCleaner[R1].txt - [6984 octets] - [21/11/2012 18:53:51]

########## EOF - C:\AdwCleaner[R1].txt - [7044 octets] ##########

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  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • You will be prompted to restart your computer. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.


Post the new log and let me know how your system is behaving. :)

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Jeff, I think we got it! Running good and no redirect.

Here is the log:

# AdwCleaner v2.008 - Logfile created 11/21/2012 at 19:12:43

# Updated 17/11/2012 by Xplode

# Operating system : Windows 7 Professional Service Pack 1 (32 bits)


# Boot Mode : Normal

# Running from : C:\Users\CRAIG\Downloads\AdwCleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

File Deleted : C:\Program Files\Mozilla FireFox\searchplugins\Search_Results.xml

File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Billeo.lnk

File Deleted : C:\Users\CRAIG\AppData\Roaming\Mozilla\Firefox\Profiles\l75bkxec.default\searchplugins\Search_Results.xml

Folder Deleted : C:\Program Files\Conduit

Folder Deleted : C:\Program Files\Free_TV_Bar_c3

Folder Deleted : C:\ProgramData\boost_interprocess

Folder Deleted : C:\Users\CRAIG\AppData\Local\Ilivid Player

Folder Deleted : C:\Users\CRAIG\AppData\LocalLow\Billeo

Folder Deleted : C:\Users\CRAIG\AppData\LocalLow\Conduit

Folder Deleted : C:\Users\CRAIG\AppData\LocalLow\Free_TV_Bar_c3

Folder Deleted : C:\Users\CRAIG\AppData\LocalLow\PriceGong

Folder Deleted : C:\Users\CRAIG\AppData\Roaming\Mozilla\Firefox\Profiles\l75bkxec.default\extensions\{4be68a18-deba-49e0-9e09-ee7796f3b62a}

Folder Deleted : C:\Users\CRAIG\Documents\Billeo

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\Compete

Key Deleted : HKCU\Software\AppDataLow\Software\CompeteInc

Key Deleted : HKCU\Software\AppDataLow\Software\Conduit

Key Deleted : HKCU\Software\AppDataLow\Software\Free_TV_Bar_c3

Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong

Key Deleted : HKCU\Software\AppDataLow\Toolbar

Key Deleted : HKCU\Software\Compete

Key Deleted : HKCU\Software\ilivid

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{465E08E7-F005-4389-980F-1D8764B3486C}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{B49699FC-1665-4414-A1CB-C4A2A4A13EEC}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{465E08E7-F005-4389-980F-1D8764B3486C}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6576EBAA-B570-4345-98E4-96153C77CF24}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{B49699FC-1665-4414-A1CB-C4A2A4A13EEC}

Key Deleted : HKLM\Software\Billeo

Key Deleted : HKLM\SOFTWARE\Classes\Ahika.IEExtn.ExplrBar

Key Deleted : HKLM\SOFTWARE\Classes\Ahika.IEExtn.ExplrBar.1

Key Deleted : HKLM\SOFTWARE\Classes\Ahika.IEExtn.ToolBar

Key Deleted : HKLM\SOFTWARE\Classes\Ahika.IEExtn.ToolBar.1

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{A57F7191-1E7F-4852-BAAF-F80A43E2687A}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{DBBBC528-9C8C-4051-9187-ED6F01A457C9}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{DD7C44CC-0F60-4FD9-A38F-5CF30D698AC2}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\CptUrlPassthru.DLL

Key Deleted : HKLM\SOFTWARE\Classes\AppID\dca-api.DLL

Key Deleted : HKLM\SOFTWARE\Classes\AppID\dca-bho.DLL

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{465E08E7-F005-4389-980F-1D8764B3486C}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{60260024-AA48-4A2F-84DA-2C2DCB24AAD0}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6576EBAA-B570-4345-98E4-96153C77CF24}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{85D0C15E-16CF-434C-94DA-8EB24BD5D399}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{94510F77-E53C-4273-BD91-77AA8909902F}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B49699FC-1665-4414-A1CB-C4A2A4A13EEC}

Key Deleted : HKLM\SOFTWARE\Classes\CptUrlPassthru.hxxpMonitor

Key Deleted : HKLM\SOFTWARE\Classes\CptUrlPassthru.hxxpMonitor.1

Key Deleted : HKLM\SOFTWARE\Classes\dcabho.Dca

Key Deleted : HKLM\SOFTWARE\Classes\dcabho.Dca.1

Key Deleted : HKLM\SOFTWARE\Classes\IEExtn.BilleoToolbarCommand

Key Deleted : HKLM\SOFTWARE\Classes\IEExtn.BilleoToolbarCommand.1

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{15527BF5-9729-49DC-889C-9F956983154C}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DD05B915-F77B-474A-9D42-9FEEAF5475C4}

Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2399412

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{7BAB653D-88FB-4F60-AFC2-8E6FD59FAFF3}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{A57F7191-1E7F-4852-BAAF-F80A43E2687A}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C8758BC4-4581-48C7-BA38-C1A650477AE9}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D0D64E3C-4B40-3020-B26E-0AB9B12B38A9}

Key Deleted : HKLM\Software\CompeteInc

Key Deleted : HKLM\Software\Conduit

Key Deleted : HKLM\Software\Free_TV_Bar_c3

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SearchquMediaBar_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SearchquMediaBar_RASMANCS

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SetupDataMngr_Searchqu_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SetupDataMngr_Searchqu_RASMANCS

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{465E08E7-F005-4389-980F-1D8764B3486C}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B49699FC-1665-4414-A1CB-C4A2A4A13EEC}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{85D0C15E-16CF-434C-94DA-8EB24BD5D399}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Free_TV_Bar_c3 Toolbar

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111}]

Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved [{6576EBAA-B570-4345-98E4-96153C77CF24}]

Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved [{6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111}]

Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111}]

Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{3EE8D0BE-F450-4EF2-97B9-AC2222D14DB3}]

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16421

[OK] Registry is clean.

-\\ Mozilla Firefox v16.0.2 (en-US)

Profile name : default

File : C:\Users\CRAIG\AppData\Roaming\Mozilla\Firefox\Profiles\l75bkxec.default\prefs.js

C:\Users\CRAIG\AppData\Roaming\Mozilla\Firefox\Profiles\l75bkxec.default\user.js ... Deleted !

Deleted : user_pref("browser.search.defaultenginename", "Search Results");

Deleted : user_pref("browser.search.order.1", "Search Results");

-\\ Google Chrome v [unable to get version]

File : C:\Users\CRAIG\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.


AdwCleaner[R1].txt - [7113 octets] - [21/11/2012 18:53:51]

AdwCleaner[R2].txt - [7173 octets] - [21/11/2012 19:12:02]

AdwCleaner[s1].txt - [7208 octets] - [21/11/2012 19:12:43]

########## EOF - C:\AdwCleaner[s1].txt - [7268 octets] ##########

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Great!! Glad to hear!


I see that your Java software is out of date. Please go to Start >> Control Panel >> Programs and Features >> uninstall all versions of Java.

Now download and install the newest version from here >> http://java.com/en/download/index.jsp


Clear Java Cache

See this page for instructions on how to clear java's cache.

Go into the Control Panel and double-click the Java Icon. (looks like a coffee cup)

  • Under Temporary Internet Files, click the Delete Files button.
  • There are three options in the window to clear the cache - Leave ALL 3 Checked

    • Downloaded Applets
      Downloaded Applications
      Other Files

    [*]Click OK on Delete Temporary Files Window

    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.

    [*]Click OK to leave the Java Control Panel.


Please download Malwarebytes Anti-Malware to your desktop.

  • Right-click and Run as Administrator mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan as shown below.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.

The log can also be found here:

Windows 2000 & Windows XP:

C:\Documents and Settings\<USERNAME>\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs

Windows Vista & Win7:

C:\Users\<USERNAME>\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Logs


ESET Online Scanner

Go here to run an online scannner from ESET. Windows Vista/Windows 7 users will need to right click on their Internet Explorer shortcut, and select Run as Administrator

  • Note: For browsers other than Internet Explorer, you will be prompted to download and install esetsmartinstaller_enu.exe. Click on the link and save the file to a convenient location. Double click on it to install and a new window will open. Follow the prompts.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan is done, if it shows a screen that says "Threats found!", then click "List of found threats", and then click "Export to text file..."
  • Save that text file on your desktop. Copy and paste the contents of that log as a reply to this topic.
  • Close the ESET online scan, and let me know how things are now.


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<p> </p>

<p>here is the log from the first.  found nothing.</p>

<p> </p>

<p> </p>

<div>Malwarebytes Anti-Malware</div>


<div> </div>

<div>Database version: v2012.11.22.01</div>

<div> </div>

<div>Windows 7 Service Pack 1 x86 NTFS</div>

<div>Internet Explorer 9.0.8112.16421</div>

<div>CRAIG :: CRAIG-PC [administrator]</div>

<div> </div>

<div>11/21/2012 10:05:08 PM</div>

<div>mbam-log-2012-11-21 (22-05-08).txt</div>

<div> </div>

<div>Scan type: Quick scan</div>

<div>Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM</div>

<div>Scan options disabled: P2P</div>

<div>Objects scanned: 225772</div>

<div>Time elapsed: 8 minute(s), 48 second(s)</div>

<div> </div>

<div>Memory Processes Detected: 0</div>

<div>(No malicious items detected)</div>

<div> </div>

<div>Memory Modules Detected: 0</div>

<div>(No malicious items detected)</div>

<div> </div>

<div>Registry Keys Detected: 0</div>

<div>(No malicious items detected)</div>

<div> </div>

<div>Registry Values Detected: 0</div>

<div>(No malicious items detected)</div>

<div> </div>

<div>Registry Data Items Detected: 0</div>

<div>(No malicious items detected)</div>

<div> </div>

<div>Folders Detected: 0</div>

<div>(No malicious items detected)</div>

<div> </div>

<div>Files Detected: 0</div>

<div>(No malicious items detected)</div>

<div> </div>


<div> </div>

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It's running well. I'm on a much slower connection at my house vs. office, and I don't run near as many apps. However, everything appears fine!

I was only (erroneously) using Micorsoft Security Essentials. Now running avast as well. What would you recommend I use with those?

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Having more than one antivirus program running at the same time can seriously degrade the performance of your system. I would remove Microsoft Security Essentials and just use Avast along with Malwarebytes (that is exactly my setup).


Providing there are no other malware related problems...


This infection appears to have been cleaned, but I can not give you any absolute guarantees. As a precaution, I would go ahead and change all of your passwords as this is especially important after an infection.


The following will implement some cleanup procedures as well as reset System Restore points:

Press the Windows key + R and this will open the Run box. Copy/paste the following text into the Run box as shown and click OK.

Combofix /Uninstall

(Note: There is a space between the ..X and the /U that needs to be there.)



Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop.

If you didn't already have it I would keep Malwarebytes AntiMalware though.

Here are some tips to reduce the potential for spyware infection in the future:

1. Internet Explorer. Even if you don't use it as your main browser it should be kept up-to-date because that is the browser Windows uses for updates.

Make your Internet Explorer more secure - This can be done by following these simple instructions:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.

2. FireFox. If you use Firefox, I recommend installing the following add-ons to help make your Firefox browser more secure:


AdBlock Plus

3. Enable Protected Mode in Internet Explorer. This helps Windows Vista users stay more protected from attack by running Internet Explorer with restricted privileges as well as reducing the ability to write, alter or destroy data on your system or install malicious code. To make sure this is running follow these steps:

  • Open Internet Explorer
  • Click on Tools > Internet Options
  • Press Security tab
  • Select Internet zone then place check next to Enable Protected Mode if not already done
  • Do the same for Local Intranet, Trusted Sites and Restricted Sites and then press Apply
  • Restart Internet Explorer and in the bottom right corner of your screen you will see Protected Mode: On showing you it is enabled.

4. Use and update an anti-virus software - I can not overemphasize the need for you to use and update your anti-virus application on a regular basis. With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.

5. Firewall

Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a firewall in its default configuration can lower your risk greatly. I would personally only recommend using one of the following two below:

Online Armor Free

Agnitum Outpost Firewall Free

6. Make sure you keep your Windows OS current. Windows XP users can visit Windows update regularly to download and install any critical updates and service packs. Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems. Without these you are leaving the back door open.

7. WOT (Web of Trust) As "Googling" is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites. WOT has an add-on available for Firefox, Internet Explorer as well as Google Chrome.

8.Finally, I strongly recommend that you read How to Prevent Malware found here and also PC Safety and Security - What Do I Need?.

Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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