Svchost error/proxy.dll Message

[amomschoice]

Hi All,

I'm hoping someone can help me. I keep getting a svchost.exe Proxy.dll system error message. I've tried running some registry scans and all they want is money. My daughter starts college next week so I need to get this fixed quickly. One thing said clean the boot, but the directions are not clear enough to me. Thank You all for your help. It keeps coming up all the time both in and out of safemode

Here is my DDS and Attach File

DDS.txt

Attach.txt

[screen317]

Hi and welcome to Malwarebytes.

In the future, please post all logs directly into your reply instead of attaching them unless otherwise indicated. With that said, please update MBAM, run a Quick Scan, and post its log.

Next, run DDS again and post DDS.txt directly in your reply.

[amomschoice]

Here's the logs.

Malwarebytes Anti-Malware (Trial) 1.62.0.1300

www.malwarebytes.org

Database version: v2012.08.16.01

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

Crystaldawn :: CRYSTALDAWN-PC [administrator]

Protection: Enabled

8/15/2012 8:53:24 PM

mbam-log-2012-08-15 (20-53-24).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 192027

Time elapsed: 4 minute(s), 41 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

.

DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_31

Run by Crystaldawn at 22:37:40 on 2012-08-15

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.2010.729 [GMT -5:00]

.

AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}

FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\taskhost.exe

C:\Windows\SysWOW64\svchost.exe -k Akamai

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\mfevtps.exe

C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE

C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\SysWOW64\svchost.exe -k svcboot_hgnjf

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe

C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE

C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe

C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE

C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe

C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe

C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe

C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files (x86)\McAfee Online Backup\MOBKbackup.exe

C:\Program Files (x86)\McAfee Online Backup\MOBKbackup.exe

C:\Windows\System32\svchost.exe -k secsvcs

c:\PROGRA~1\mcafee.com\agent\mcagent.exe

C:\Windows\SysWOW64\svchost.exe

C:\Windows\system32\svchost.exe -k SDRSVC

C:\PROGRA~1\McAfee\MSM\McSmtFwk.exe

C:\PROGRA~1\COMMON~1\McAfee\MSC\McUICnt.exe

C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\SysWOW64\cmd.exe

C:\Windows\system32\conhost.exe

C:\Windows\SysWOW64\cscript.exe

C:\PROGRA~1\McAfee\MSC\mcsvrcnt.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com/

uSearch Bar = Preserve

uDefault_Page_URL = hxxp://isearch.glarysoft.com/?src=iehome

mDefault_Page_URL = hxxp://isearch.glarysoft.com/?src=iehome

mStart Page = hxxp://isearch.glarysoft.com/?src=iehome

uURLSearchHooks: H - No File

mURLSearchHooks: Freecorder Toolbar: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files (x86)\Freecorder\prxtbFre1.dll

mWinlogon: Userinit=userinit.exe,

BHO: Freecorder Toolbar: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files (x86)\Freecorder\prxtbFre1.dll

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll

BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

BHO: Java Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20120625230155.dll

BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll

TB: Freecorder Toolbar: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files (x86)\Freecorder\prxtbFre1.dll

TB: {30F9B915-B755-4826-820B-08FBA6BD249D} - No File

TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File

mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

mRunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: Add to Google Photos Screensa&ver - C:\Windows\system32\GPhotos.scr/200

IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

DPF: {682C59F5-478C-4421-9070-AD170D143B77} - hxxp://www.dell.com/support/troubleshooting/Content/Ode/pcd86.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {C1F8FC10-E5DB-4112-9DBF-6C3FF728D4E3} - hxxp://support.dell.com/systemprofiler/DellSystemLite.CAB

DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

TCP: DhcpNameServer = 75.75.75.75 75.75.76.76

TCP: Interfaces\{5C6AF61B-2CAC-43D9-9C29-767FA8F10B34} : DhcpNameServer = 75.75.75.75 75.75.76.76

Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\PROGRA~2\McAfee\MSC\McSnIePl.dll

Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll

Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll

Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

BHO-X64: Freecorder Toolbar: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files (x86)\Freecorder\prxtbFre1.dll

BHO-X64: Freecorder - No File

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\progra~1\mcafee\msk\mskapbho.dll

BHO-X64: McAfee Phishing Filter - No File

BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

BHO-X64: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

BHO-X64: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20120625230155.dll

BHO-X64: scriptproxy - No File

BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO-X64: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

BHO-X64: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll

BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB-X64: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll

TB-X64: Freecorder Toolbar: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files (x86)\Freecorder\prxtbFre1.dll

TB-X64: {30F9B915-B755-4826-820B-08FBA6BD249D} - No File

TB-X64: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File

mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

mRunOnce-x64: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"

Hosts: 127.0.0.1 www.spywareinfo.com

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Crystaldawn\AppData\Roaming\Mozilla\Firefox\Profiles\8fulqeav.default\

FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=DLCBDF&PC=MDDC&q=

FF - prefs.js: browser.search.selectedEngine - Google

FF - prefs.js: browser.startup.homepage - hxxp://isearch.glarysoft.com/?src=ffhome

FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2260173&q=

FF - plugin: c:\progra~2\mcafee\msc\npMcSnFFPl.dll

FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL

FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll

FF - plugin: C:\Program Files (x86)\McAfee\SiteAdvisor\NPMcFFPlg32.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\Users\Crystaldawn\AppData\Roaming\Mozilla\Firefox\Profiles\8fulqeav.default\extensions\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}\plugins\np-mswmp.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll

.

============= SERVICES / DRIVERS ===============

.

.

=============== Created Last 30 ================

.

2012-08-15 23:04:15 69000 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{28E939C2-D365-40CF-A806-EEAA4A47D827}\offreg.dll

2012-08-15 21:33:00 751104 ----a-w- C:\Windows\System32\win32spl.dll

2012-08-15 21:32:54 559104 ----a-w- C:\Windows\System32\spoolsv.exe

2012-08-15 21:32:52 492032 ----a-w- C:\Windows\SysWow64\win32spl.dll

2012-08-15 21:32:51 67072 ----a-w- C:\Windows\splwow64.exe

2012-08-15 21:24:49 503808 ----a-w- C:\Windows\System32\srcore.dll

2012-08-15 21:24:47 43008 ----a-w- C:\Windows\SysWow64\srclient.dll

2012-08-15 21:24:36 59392 ----a-w- C:\Windows\System32\browcli.dll

2012-08-15 21:24:36 136704 ----a-w- C:\Windows\System32\browser.dll

2012-08-15 21:24:33 41984 ----a-w- C:\Windows\SysWow64\browcli.dll

2012-08-15 21:19:18 3148800 ----a-w- C:\Windows\System32\win32k.sys

2012-08-15 21:17:45 9133488 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{28E939C2-D365-40CF-A806-EEAA4A47D827}\mpengine.dll

2012-08-15 21:17:06 956928 ----a-w- C:\Windows\System32\localspl.dll

2012-07-19 05:26:03 33096 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys

.

==================== Find3M ====================

.

2012-07-03 18:46:44 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys

2012-06-29 03:56:34 2312704 ----a-w- C:\Windows\System32\jscript9.dll

2012-06-29 03:49:11 1392128 ----a-w- C:\Windows\System32\wininet.dll

2012-06-29 03:48:07 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl

2012-06-29 03:43:49 173056 ----a-w- C:\Windows\System32\ieUnatt.exe

2012-06-29 03:39:48 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2012-06-29 00:16:58 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll

2012-06-29 00:09:01 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll

2012-06-29 00:08:59 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2012-06-29 00:04:43 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

2012-06-29 00:00:45 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2012-06-18 06:38:48 0 ----a-w- C:\Windows\SysWow64\sho7365.tmp

2012-06-06 06:06:16 2004480 ----a-w- C:\Windows\System32\msxml6.dll

2012-06-06 06:06:16 1881600 ----a-w- C:\Windows\System32\msxml3.dll

2012-06-06 06:02:54 1133568 ----a-w- C:\Windows\System32\cdosys.dll

2012-06-06 05:05:52 1390080 ----a-w- C:\Windows\SysWow64\msxml6.dll

2012-06-06 05:05:52 1236992 ----a-w- C:\Windows\SysWow64\msxml3.dll

2012-06-06 05:03:06 805376 ----a-w- C:\Windows\SysWow64\cdosys.dll

2012-06-04 06:15:05 0 ----a-w- C:\Windows\SysWow64\shoC4CC.tmp

2012-06-02 22:15:31 2622464 ----a-w- C:\Windows\System32\wucltux.dll

2012-06-02 22:15:08 99840 ----a-w- C:\Windows\System32\wudriver.dll

2012-06-02 20:19:42 186752 ----a-w- C:\Windows\System32\wuwebv.dll

2012-06-02 20:15:12 36864 ----a-w- C:\Windows\System32\wuapp.exe

2012-06-02 05:50:10 458704 ----a-w- C:\Windows\System32\drivers\cng.sys

2012-06-02 05:48:16 95600 ----a-w- C:\Windows\System32\drivers\ksecdd.sys

2012-06-02 05:48:16 151920 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys

2012-06-02 05:45:31 340992 ----a-w- C:\Windows\System32\schannel.dll

2012-06-02 05:44:21 307200 ----a-w- C:\Windows\System32\ncrypt.dll

2012-06-02 04:40:42 22016 ----a-w- C:\Windows\SysWow64\secur32.dll

2012-06-02 04:40:39 225280 ----a-w- C:\Windows\SysWow64\schannel.dll

2012-06-02 04:39:10 219136 ----a-w- C:\Windows\SysWow64\ncrypt.dll

2012-06-02 04:34:09 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll

2012-05-31 17:25:12 279656 ------w- C:\Windows\System32\MpSigStub.exe

.

============= FINISH: 22:41:42.97 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2011-08-26.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume2

Install Date: 12/24/2010 9:10:57 PM

System Uptime: 8/15/2012 7:12:53 PM (3 hours ago)

.

Motherboard: Dell Inc. | | 0N7J7M

Processor: Intel® Celeron® CPU 900 @ 2.20GHz | Microprocessor | 2194/200mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 283 GiB total, 241.047 GiB free.

D: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP98: 7/31/2012 10:09:40 PM - Windows Update

RP99: 8/15/2012 3:57:33 PM - Installed Driver Detective.

RP100: 8/15/2012 4:16:32 PM - Windows Update

RP101: 8/15/2012 4:33:19 PM - Windows Update

.

==== Installed Programs ======================

.

Adobe AIR

Adobe Community Help

Adobe Flash Player 11 ActiveX

Adobe Media Player

Adobe Reader X (10.1.3)

Adobe Shockwave Player 11.5

Advanced Audio FX Engine

Akamai NetSession Interface

Apple Application Support

Apple Software Update

AVIConverter 5.1.0

Big City Adventure: Sydney Australia

Bing Rewards Client Installer

Cozi

CrowdStar Gamebar Updater

D3DX10

Dell DataSafe Local Backup

Dell DataSafe Local Backup - Support Software

Dell Dock

Dell Driver Download Manager

Dell Getting Started Guide

Dell Home Systems Service Agreement

Dell Webcam Central

Dell Wireless Driver Installation

Digital Line Detect

FastStone Image Viewer 4.6

Freecorder

Freecorder Toolbar

GIMP 2.6.11

GoToAssist 8.0.0.514

IDrive for Windows Version - 5.0

Intel® Control Center

Intel® Rapid Storage Technology

Java Auto Updater

Java 6 Update 22

Java 6 Update 31

Junk Mail filter update

Live! Cam Avatar Creator

Malwarebytes Anti-Malware version 1.61.0.1400

McAfee Online Backup

McAfee Security Scan Plus

McAfee Total Protection

Mesh Runtime

Messenger Companion

Microsoft Office 2010

Microsoft Office Click-to-Run 2010

Microsoft Office Starter 2010 - English

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2005 Redistributable - KB2467175

Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319

Microsoft_VC80_CRT_x86

Microsoft_VC80_MFC_x86

Microsoft_VC80_MFCLOC_x86

Microsoft_VC90_ATL_x86

Microsoft_VC90_CRT_x86

Microsoft_VC90_MFC_x86

Modem Diagnostic Tool

MostFun.com Games - Big City Adventure: Sydney Australia (remove only)

Mozilla Firefox 13.0.1 (x86 en-US)

Mozilla Maintenance Service

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Netwaiting

OpenOffice.org 3.3

Picasa 3

QuickTime

Realtek High Definition Audio Driver

Realtek USB 2.0 Card Reader

Roxio Burn

Security Update for CAPICOM (KB931906)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

SpeedyPC Pro

Spybot - Search & Destroy

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2473228)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

WCIA Personal Connection

WildTangent Games

Windows Live Communications Platform

Windows Live Essentials

Windows Live Installer

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live Messenger Companion Core

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

.

==== Event Viewer Messages From Past Week ========

.

8/15/2012 8:04:43 PM, Error: Service Control Manager [7023] - The Peer Name Resolution Protocol service terminated with the following error: %%-2140993535

8/15/2012 8:04:43 PM, Error: Service Control Manager [7001] - The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: %%-2140993535

8/15/2012 8:04:43 PM, Error: Microsoft-Windows-PNRPSvc [102] - The Peer Name Resolution Protocol cloud did not start because the creation of the default identity failed with error code: 0x80630801.

8/15/2012 8:04:00 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

8/15/2012 6:49:48 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.

8/15/2012 6:49:46 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the wscsvc service.

8/15/2012 5:50:30 PM, Error: Microsoft-Windows-Kernel-Processor-Power [35] - Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.

.

==== End Of File ===========================

[amomschoice]

Did I post it all correctly?

[amomschoice]

I still haven't heard anything about what to do. Does anyone have any ideas what I can do to fix the problem?

[screen317]

Hi,

My apologies for the delay. Please stop bumping your topic since it puts you at the bottom of my queue..

Please visit this webpage for instructions for running ComboFix:

http://www.bleepingc...to-use-combofix

• When the tool is finished, it will produce a report for you.
  
• Please post the C:\ComboFix.txt along with a new DDS log so we may continue cleaning the system.
  

If after ComboFix reboots you get a message about an "Invalid Option Registry Key Marked for Deletion," please reboot again and the error will go away.

-screen317

[screen317]

Are you still with us? This topic will be closed in a few days if we do not hear back from you.

[Maurice Naggar]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!