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Need serious help...


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I posted in another forum the issues I was having, Malwarebytes wont open, web pages not opening and my AVG (it runs believe it or not) says everything is fine, which it's not. I went to some malicious website and my comp has been whacked ever since. I managed to get on HJT and downloaded it, got the log, but NOW I can't post anything here in the forums, it just keeps "loading" and refuses to go through. I'm on my daughters computer, I even tried to e mail the log file to her so I could copy it and post it in here, but I can't send e mails either! I'm stumped on what to do and I'm wondering what this virus is, it's disabled all my means to get rid of it! Does anyone have ANY suggestions at all?

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  • Root Admin

If you can, burn this to a CD and print out and follow their instructions. Make sure you disable your Anti-Virus so that it does not stop Combofix from working.

Please visit this webpage for instructions for downloading ComboFix to your

Please ensure you read this guide carefully and install the Recovery Console first.


You must save and run
on your DESKTOP and not from any other folder.

click the mouse or launch any other applications while this is running or it may stall the program

Additional links to download the tool:


Windows Recovery Console
will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Click
    to allow ComboFix to continue scanning for malware.

  • When the tool is finished, it will produce a report for you.

  • Please post the
    along with a
    new HijackThis log
    so we may continue cleaning the system.

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