ejhdez Posted January 15, 2012 ID:517233 Share Posted January 15, 2012 Hello, First of all, thank you for reading this post. My computer screen is all black and I cannot see my icons. Several windows pop up saying things like: Windows delayed write failed( 14-24 boxes), windows detected a hard disk problem, hard drive clusters are partly damaged, critical error, and RAM memory reliability is extremely low. It seems to be a fake windows alert because then it tells you to pay in order to fix things. I have malwarebytes installed on my computer and when I did a scan it detected 25 infections. They are all quarantined now. However, i am still seeing a blank screen with nothing in the C drive. Where it says vendor most of them are PUM.hijack.startmenu, PUM.hijack.taskmanager, Trojan.fake alert, Rogue.Chameleon2012, PUM.Hidden.Desktop, and many other vendors came up. I don't know how this happpend. My Malwarebytes is up to date. This has never happened to me before. Please, any help would be greatly appreciated, since I use this computer for work related purposes. In addition, I checked out some of the topics in your forum and the one thing I did try was unhide.exe to obtain a DDS.txt and Attach.txt report but no luck. When I run unhide.exe the black command screen pops up and it starts to scan and then it stops and stays there and everything freezes. Thank you for your time and hope to hear from someone soon. Thank you!! Link to post Share on other sites More sharing options...
Staff screen317 Posted March 11, 2012 Staff ID:533946 Share Posted March 11, 2012 Hi and welcome to Malwarebytes. Please update MBAM, run a Quick Scan, and post its log. Next, download DDS by sUBs and save it to your Desktop. Double-click on the DDS icon and let the scan run. When it has run two logs will be produced, please post only DDS.txt directly into your reply. Link to post Share on other sites More sharing options...
Staff screen317 Posted April 24, 2012 Staff ID:545616 Share Posted April 24, 2012 Are you still with us? This topic will be closed in a few days if we do not hear back from you. Link to post Share on other sites More sharing options...
Maurice Naggar Posted May 13, 2012 ID:551173 Share Posted May 13, 2012 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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