Jump to content

windows stopped working properly

Recommended Posts

I ran a quick scan on my moms little netbook and cleared out alot of junk cleared it out and after restart I decided to do a full scan to be safe and only found 4 more items she had it clean stuff before asking me and now any program we try to run it says it's not on the list and gives me a window of programs to use to open said program and i can't even open malwarebyte's to check anything as a result and can't try to reinstall programs anyone have the slightest idea what the hell is going on.

Link to post
Share on other sites

Greetings :)

Please try running exeHelper as described in this tutorial. It should fix the issue. If you continue to have any issues or symptoms of infection then please do the following to receive expert one on one assistance with getting the system cleaned up and back in proper working order:

Please read and follow the directions here, skipping any steps you are unable to complete. Then create a NEW topic here.

One of the expert helpers there will give you one on one assistance when one becomes available.

Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help.

If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you.

If you prefer to be assisted via email you may contact support@malwarebytes.org and one of our support staff members will assist you directly.

If you are a reseller, affiliate, technician, corporate, business, educational, government or non-profit customer then please contact corporate-support@malwarebytes.org and include full contact details along with your Reference # when you do to ensure that you receive prompt assistance.

Thank you :)

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.