Ried

This is in our MbamUi.log and not critical. Are you having any trouble with Malwarebytes? If not, you can disregard that Warning

Thank you! 🙂

@Geo791 I know, I was provided the test file and gave it to the Agent to give to you. 😉 I did relay your comments and your detailed testing to the Engineering team. Absolutely wonderful job and thank you!!

We just released a Beta Refresh that addresses this issue Version 5.1.9.124 Component Update 1.0.5014 Open Malwarebytes > Settings Enable Beta Updates Check for Updates Turn Malware & PUP protection back on and try Acronis Backup again. Let us know if it fixed the issue.

We just released a Beta Refresh that addresses this issue Version 5.1.9.124 Component Update 1.0.5014 Open Malwarebytes > Settings Enable Beta Updates Check for Updates Turn Malware & PUP protection back on and try Acronis Backup again. Let us know if it fixed the issue.

brad03 - I found that if I keep mouse clicked on the tab, the tab will stay open. I can then drag down to the reports and see them and even open them and the tab stays open - is it the same for you? Just curious so I can tell Engineering if it's the same for you or different. Thanks!

Thanks brad03. Engineering will be looking into this.

@geo791 thank you for supplying to logs to Jason Y. Once this has been fixed, Jason Y will notify you in your ticket, and we'll also post a comment in this Topic.

The Engineering Team is actively working to resolve this conflict. In the meantime, if you turn off Malware & PUP protection while performing Acronis Backup, it will complete properly. I'll post in here once it has been fixed.

The issue has been resolved, please try again.

Thanks for all your help fellas. Our Business HelpDesk will be continuing with this user as he is referring specifically to our EndPoint Agent product.

This issue has been fixed. Open Malwarebytes and 'Check for Updates' Please let me know if you still see an issue launching powershell

This issue with database updates has been fixed. To obtain that now: Quit MB via the tray icon Re-launch MB via desktop icon Click Check for updates Let me know if subsequent checks for updates will continue for you error free. Also, did this also happen to fix the issue with WMP?

We know this is an issue for some folks and it is actively being worked on.

Hello Nova77 - thank you for the logs. If you restart Malwarebytes (right click lower tray icon and select 'Quit Malwarebytes', then re-launch Malwarebytes via the Desktop icon, can you then get updates when you click 'Check for updates'? Also, if you turn off Malware & Pup protection will WMP work properly? Along those same lines, after restarting Malwarebytes and a successful 'check for updates' , will subsequent updates continue to work while Malware & Pup protection is off?