jp00368

Hi TwinHeadedEagle, I followed your instructions as closely as possible. MBAR will not run. I have downloaded and installed it twice with no luck. I would try it in safe mode if you think it will help. The other tools you instructed ran correctly. I have attached the logs as you suggested. -Matt AdwCleanerS2.txt Addition.txt FRST.txt

Hello, My computer was infected with Trovi spyware. I have attempted to manually clean the virus multiple times without luck. When trying to run MBAM the scan fails after 3 seconds with the error, "SDKDatabaseLoadDefaults failed with code: 2". I am running windows 7 NT. My research on the topic leads me to believe the spyware is blocking MBAM from running correctly. I have attempted the following with no luck. 1. Remove all AV software 2. Run MBAM in safemode 3. MBAM clean removal tool and reinstall 4. Chameleon mode (test 1 did find a malicious program but the scan still would not run) 5. Download and save MBAM under another filename on another device and run from flashdrive on infected PC. I followed the instructions for posting to this thread. I have attached FRST.txt and addition.txt to this post. Any assistance would be much appreciated. -Matt FRST.txt Addition.txt

Hello, My computer was infected with Trovi spyware. I have attempted to manually clean the virus multiple times without luck. When trying to run MBAM the scan fails after 3 seconds with the error, "SDKDatabaseLoadDefaults failed with code: 2". I am running windows 7 NT. My research on the topic leads me to believe the spyware is blocking MBAM from running correctly. I have attempted the following with no luck. 1. Remove all AV software 2. Run MBAM in safemode 3. MBAM clean removal tool and reinstall 4. Chameleon mode (test 1 did find a malicious program but the scan still would not run) 5. Download and save MBAM under another filename on another device and run from flashdrive on infected PC. Any assistance would be much appreciated. -Matt