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The system detected an infection or the detection was just a way to have me click on a button that installed to infection. The infection will not allow Malwarebytes to run. It is actually disabled and I have no access. REPORTS:

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UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

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DDS (Ver_2011-08-26.01)

.

Microsoft Windows XP Professional

Boot Device: \Device\HarddiskVolume1

Install Date: 6/16/2009 3:31:24 PM

System Uptime: 10/19/2011 11:15:45 AM (1 hours ago)

.

Motherboard: Gigabyte Technology Co., Ltd. | | GA-MA78GM-US2H

Processor: AMD Phenom II X3 720 Processor | Socket M2 | 2805/200mhz

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==== Disk Partitions =========================

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A: is Removable

C: is FIXED (NTFS) - 466 GiB total, 242.158 GiB free.

D: is FIXED (NTFS) - 466 GiB total, 27.358 GiB free.

E: is CDROM ()

F: is Removable

H: is Removable

J: is Removable

K: is Removable

L: is Removable

.

==== Disabled Device Manager Items =============

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==== System Restore Points ===================

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RP862: 7/31/2011 10:08:48 PM - System Checkpoint

RP863: 8/1/2011 11:09:24 PM - System Checkpoint

RP864: 8/2/2011 11:17:58 PM - System Checkpoint

RP865: 8/4/2011 12:35:04 AM - System Checkpoint

RP866: 8/4/2011 1:35:03 PM - Printer Driver LogMeIn Printer Driver Installed

RP867: 8/5/2011 2:31:08 PM - System Checkpoint

RP868: 8/6/2011 3:31:07 PM - System Checkpoint

RP869: 8/7/2011 4:40:10 PM - System Checkpoint

RP870: 8/8/2011 4:50:35 PM - System Checkpoint

RP871: 8/9/2011 6:25:57 PM - System Checkpoint

RP872: 8/10/2011 6:33:54 PM - System Checkpoint

RP873: 8/11/2011 3:00:16 AM - Software Distribution Service 3.0

RP874: 8/12/2011 3:15:06 AM - System Checkpoint

RP875: 8/13/2011 4:05:46 AM - System Checkpoint

RP876: 8/14/2011 7:49:05 PM - System Checkpoint

RP877: 8/15/2011 10:46:20 PM - System Checkpoint

RP878: 8/17/2011 12:35:06 AM - System Checkpoint

RP879: 8/18/2011 12:41:54 AM - System Checkpoint

RP880: 8/19/2011 12:48:39 AM - System Checkpoint

RP881: 8/20/2011 12:55:57 AM - System Checkpoint

RP882: 8/21/2011 12:57:07 AM - System Checkpoint

RP883: 8/22/2011 12:59:29 AM - System Checkpoint

RP884: 8/23/2011 1:03:46 AM - System Checkpoint

RP885: 8/24/2011 1:09:50 AM - System Checkpoint

RP886: 8/24/2011 3:00:15 AM - Software Distribution Service 3.0

RP887: 8/25/2011 3:15:41 AM - System Checkpoint

RP888: 8/26/2011 3:21:47 AM - System Checkpoint

RP889: 8/27/2011 3:25:30 AM - System Checkpoint

RP890: 8/28/2011 3:33:31 AM - System Checkpoint

RP891: 8/29/2011 3:39:16 AM - System Checkpoint

RP892: 8/30/2011 4:36:36 AM - System Checkpoint

RP893: 8/31/2011 4:38:42 AM - System Checkpoint

RP894: 9/1/2011 4:40:57 AM - System Checkpoint

RP895: 9/2/2011 4:57:55 AM - System Checkpoint

RP896: 9/3/2011 4:59:56 AM - System Checkpoint

RP897: 9/4/2011 5:59:56 AM - System Checkpoint

RP898: 9/5/2011 6:01:01 AM - System Checkpoint

RP899: 9/6/2011 6:03:03 AM - System Checkpoint

RP900: 9/7/2011 6:06:29 AM - System Checkpoint

RP901: 9/8/2011 7:28:52 AM - System Checkpoint

RP902: 9/9/2011 8:14:01 AM - System Checkpoint

RP903: 9/10/2011 8:16:08 AM - System Checkpoint

RP904: 9/11/2011 8:17:09 AM - System Checkpoint

RP905: 9/12/2011 12:05:33 PM - System Checkpoint

RP906: 9/13/2011 12:12:32 PM - System Checkpoint

RP907: 9/14/2011 1:12:33 PM - System Checkpoint

RP908: 9/15/2011 1:16:05 PM - System Checkpoint

RP909: 9/16/2011 1:48:19 PM - System Checkpoint

RP910: 9/17/2011 2:09:22 PM - System Checkpoint

RP911: 9/18/2011 3:27:08 PM - System Checkpoint

RP912: 9/19/2011 5:23:24 PM - System Checkpoint

RP913: 9/20/2011 6:09:21 PM - System Checkpoint

RP914: 9/21/2011 6:34:02 PM - System Checkpoint

RP915: 9/22/2011 9:04:36 AM - Installed AVG 2012

RP916: 9/22/2011 9:04:45 AM - Removed AVG 2011

RP917: 9/22/2011 9:05:01 AM - Installed AVG 2012

RP918: 9/22/2011 9:11:34 AM - Removed AVG 2011

RP919: 9/23/2011 9:19:23 AM - System Checkpoint

RP920: 9/24/2011 9:31:22 AM - System Checkpoint

RP921: 9/25/2011 10:28:05 AM - System Checkpoint

RP922: 9/26/2011 11:27:01 AM - System Checkpoint

RP923: 9/27/2011 12:25:54 PM - System Checkpoint

RP924: 9/28/2011 1:24:49 PM - System Checkpoint

RP925: 9/29/2011 2:24:27 PM - System Checkpoint

RP926: 9/30/2011 6:01:58 PM - System Checkpoint

RP927: 10/1/2011 6:05:25 PM - System Checkpoint

RP928: 10/2/2011 8:47:04 PM - System Checkpoint

RP929: 10/3/2011 10:50:39 PM - System Checkpoint

RP930: 10/4/2011 11:04:15 PM - System Checkpoint

RP931: 10/5/2011 11:36:51 PM - System Checkpoint

RP932: 10/7/2011 12:20:54 AM - System Checkpoint

RP933: 10/7/2011 10:04:47 AM - Printer Driver LogMeIn Printer Driver Installed

RP934: 10/8/2011 10:45:02 AM - System Checkpoint

RP935: 10/9/2011 11:38:01 AM - System Checkpoint

RP936: 10/10/2011 12:16:32 PM - System Checkpoint

RP937: 10/11/2011 1:24:49 PM - System Checkpoint

RP938: 10/12/2011 2:32:13 PM - System Checkpoint

RP939: 10/13/2011 2:50:19 PM - System Checkpoint

RP940: 10/14/2011 6:26:50 PM - System Checkpoint

RP941: 10/15/2011 9:26:54 PM - System Checkpoint

RP942: 10/16/2011 9:42:53 PM - System Checkpoint

RP943: 10/17/2011 11:02:15 PM - System Checkpoint

RP944: 10/18/2011 9:36:05 PM - avast! Free Antivirus Setup

RP945: 10/18/2011 9:36:35 PM - avast! Free Antivirus Setup

.

==== Installed Programs ======================

.

32 Bit HP CIO Components Installer

7500_7600_7700_Help

Acrobat.com

Adobe Acrobat - Reader 6.0.2 Update

Adobe Acrobat 6.0.1 Standard

Adobe Acrobat and Reader 6.0.3 Update

Adobe Acrobat and Reader 6.0.4 Update

Adobe Acrobat and Reader 6.0.5 Update

Adobe Acrobat and Reader 6.0.6 Update

Adobe AIR

Adobe Atmosphere Player for Acrobat and Adobe Reader

Adobe Flash Player 10 ActiveX

Adobe Flash Player 10 Plugin

AMD Processor Driver

Apple Application Support

Apple Mobile Device Support

Apple Software Update

AVG 2012

AVG PC Tuneup 2011

Avira Free Antivirus

BlackBerry Desktop Software 6.1

BlackBerry Device Software Updater

Bonjour

BPD_HPSU

BPD_Scan

BPDfax

BPDSoftware

BPDSoftware_Ini

Browser Configuration Utility

BufferChm

CCleaner (remove only)

Compatibility Pack for the 2007 Office system

Coupon Printer for Windows

CustomerResearchQFolder

Destinations

DeviceManagementQFolder

DocProc

DocProcQFolder

Dropbox

EasySaver B8.1208.1

eSupportQFolder

ffdshow [rev 2946] [2009-05-15]

Google Chrome

Google Earth Plug-in

Google Update Helper

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

Hotfix for Windows XP (KB2443685)

Hotfix for Windows XP (KB2570791)

HP Customer Participation Program 7.0

HP Imaging Device Functions 7.0

HP Officejet Pro All-In-One Series

HP Photo Printing Software

HP Photosmart Essential

HP Product Assistant

HP Share-to-Web

HP Solution Center 7.0

HP Update

HPPhotoSmartExpress

HPProductAssistant

InstantShareDevicesMFC

iTunes

Java Auto Updater

Java 6 Update 22

L7500

LiveUpdate 3.2 (Symantec Corporation)

Logitech Desktop Messenger

Logitech MouseWare 9.70

Logitech Resource Center

LogMeIn

Malwarebytes' Anti-Malware version 1.51.2.1300

MarketResearch

Microsoft .NET Framework 2.0 Service Pack 2

Microsoft .NET Framework 3.0 Service Pack 2

Microsoft .NET Framework 3.5 SP1

Microsoft Antimalware

Microsoft Application Error Reporting

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft Interactive Training

Microsoft Internationalized Domain Names Mitigation APIs

Microsoft Kernel-Mode Driver Framework Feature Pack 1.9

Microsoft National Language Support Downlevel APIs

Microsoft Office 2007 Service Pack 2 (SP2)

Microsoft Office Excel MUI (English) 2007

Microsoft Office File Validation Add-In

Microsoft Office Live Meeting 2007

Microsoft Office Outlook MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Standard 2007

Microsoft Office Word MUI (English) 2007

Microsoft Office XP Media Content

Microsoft Office XP Professional

Microsoft Publisher 2002

Microsoft Security Client

Microsoft Security Essentials

Microsoft Software Update for Web Folders (English) 12

Microsoft SQL Server 2005

Microsoft SQL Server 2005 Express Edition (XACTWARE)

Microsoft SQL Server 2005 Tools Express Edition

Microsoft SQL Server Native Client

Microsoft SQL Server Setup Support Files (English)

Microsoft SQL Server VSS Writer

Microsoft User-Mode Driver Framework Feature Pack 1.0

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Mozilla Firefox 7.0.1 (x86 en-US)

Mozilla Thunderbird (3.1.5)

MPM

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 4.0 SP2 Parser and SDK

MSXML 6.0 Parser

MUSICMATCH Jukebox

Norton Ghost

NVIDIA Drivers

NVIDIA PhysX v8.07.18

OCR Software by I.R.I.S 7.0

OGA Notifier 2.0.0048.0

Opera 10.63

PandoraRecovery (Remove Only)

PanoStandAlone

PowerDVD

PowerDVD Ultra

ProductContext

QuickBooks

QuickBooks Pro 2009

QuickTime

REALTEK GbE & FE Ethernet PCI-E NIC Driver

Realtek High Definition Audio Driver

Scan

ScreenPrint32 v3.5

Security Update for 2007 Microsoft Office System (KB2288621)

Security Update for 2007 Microsoft Office System (KB2288931)

Security Update for 2007 Microsoft Office System (KB2345043)

Security Update for 2007 Microsoft Office System (KB2509488)

Security Update for 2007 Microsoft Office System (KB969559)

Security Update for 2007 Microsoft Office System (KB976321)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)

Security Update for Microsoft Office 2007 System (KB2541012)

Security Update for Microsoft Office Excel 2007 (KB2541007)

Security Update for Microsoft Office InfoPath 2007 (KB979441)

Security Update for Microsoft Office PowerPoint 2007 (KB2535818)

Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)

Security Update for Microsoft Office system 2007 (972581)

Security Update for Microsoft Office system 2007 (KB974234)

Security Update for Microsoft Office Visio Viewer 2007 (KB973709)

Security Update for Microsoft Office Word 2007 (KB2344993)

Security Update for Windows Internet Explorer 7 (KB938127-v2)

Security Update for Windows Internet Explorer 7 (KB969897)

Security Update for Windows Internet Explorer 8 (KB2183461)

Security Update for Windows Internet Explorer 8 (KB2360131)

Security Update for Windows Internet Explorer 8 (KB2416400)

Security Update for Windows Internet Explorer 8 (KB2482017)

Security Update for Windows Internet Explorer 8 (KB2497640)

Security Update for Windows Internet Explorer 8 (KB2510531)

Security Update for Windows Internet Explorer 8 (KB2530548)

Security Update for Windows Internet Explorer 8 (KB2544521)

Security Update for Windows Internet Explorer 8 (KB2559049)

Security Update for Windows Internet Explorer 8 (KB969897)

Security Update for Windows Internet Explorer 8 (KB971961)

Security Update for Windows Internet Explorer 8 (KB972260)

Security Update for Windows Internet Explorer 8 (KB974455)

Security Update for Windows Internet Explorer 8 (KB976325)

Security Update for Windows Internet Explorer 8 (KB978207)

Security Update for Windows Internet Explorer 8 (KB981332)

Security Update for Windows Internet Explorer 8 (KB982381)

Security Update for Windows XP (KB2296199)

Security Update for Windows XP (KB2393802)

Security Update for Windows XP (KB2412687)

Security Update for Windows XP (KB2419632)

Security Update for Windows XP (KB2423089)

Security Update for Windows XP (KB2436673)

Security Update for Windows XP (KB2440591)

Security Update for Windows XP (KB2443105)

Security Update for Windows XP (KB2476490)

Security Update for Windows XP (KB2476687)

Security Update for Windows XP (KB2478960)

Security Update for Windows XP (KB2478971)

Security Update for Windows XP (KB2479628)

Security Update for Windows XP (KB2479943)

Security Update for Windows XP (KB2481109)

Security Update for Windows XP (KB2483185)

Security Update for Windows XP (KB2485376)

Security Update for Windows XP (KB2485663)

Security Update for Windows XP (KB2503658)

Security Update for Windows XP (KB2503665)

Security Update for Windows XP (KB2506212)

Security Update for Windows XP (KB2506223)

Security Update for Windows XP (KB2507618)

Security Update for Windows XP (KB2507938)

Security Update for Windows XP (KB2508272)

Security Update for Windows XP (KB2508429)

Security Update for Windows XP (KB2509553)

Security Update for Windows XP (KB2511455)

Security Update for Windows XP (KB2524375)

Security Update for Windows XP (KB2535512)

Security Update for Windows XP (KB2536276-v2)

Security Update for Windows XP (KB2536276)

Security Update for Windows XP (KB2544893)

Security Update for Windows XP (KB2555917)

Security Update for Windows XP (KB2562937)

Security Update for Windows XP (KB2566454)

Security Update for Windows XP (KB2567680)

Security Update for Windows XP (KB2570222)

SolutionCenter

SpywareBlaster 4.1

Status

SupportSoft Assisted Service

SyncBack

Toolbox

Toon Boom Storyboard Pro Trial

TrayApp

Unload

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Microsoft Office 2007 System (KB2539530)

Update for Microsoft Office Outlook 2007 (KB2509470)

Update for Outlook 2007 Junk Email Filter (KB2586924)

Update for Windows Internet Explorer 8 (KB971180)

Update for Windows Internet Explorer 8 (KB976662)

Update for Windows Internet Explorer 8 (KB976749)

Update for Windows Internet Explorer 8 (KB980182)

Update for Windows XP (KB2467659)

Update for Windows XP (KB2541763)

Update for Windows XP (KB971029)

WebEx

WebFldrs XP

WebReg

Windows Internet Explorer 7

Windows Internet Explorer 8

Windows Media Format 11 runtime

Windows Media Player 11

Windows Media Player Firefox Plugin

Windows XP Service Pack 3

Xactimate 27

.

==== Event Viewer Messages From Past Week ========

.

10/19/2011 5:56:14 AM, error: DCOM [10005] - DCOM got error "%5" attempting to start the service LogMeIn with arguments "" in order to run the server: {C3ADA61A-4E0E-48D4-A2B1-AE5F76D01044}

10/19/2011 12:13:47 AM, error: Service Control Manager [7000] - The Machine Debug Manager service failed to start due to the following error: Access is denied.

10/19/2011 12:13:47 AM, error: DCOM [10005] - DCOM got error "%5" attempting to start the service MDM with arguments "" in order to run the server: {0C0A3666-30C9-11D0-8F20-00805F2CD064}

10/19/2011 12:12:23 AM, error: Service Control Manager [7023] - The Network Location Awareness (NLA) service terminated with the following error: The specified procedure could not be found.

10/19/2011 11:40:47 AM, error: Service Control Manager [7000] - The SymSnapService service failed to start due to the following error: The system cannot find the file specified.

10/19/2011 11:40:46 AM, error: DCOM [10005] - DCOM got error "%2" attempting to start the service SymSnapService with arguments "" in order to run the server: {A62FB47E-2A72-44A7-B83D-16FB51636AAC}

10/18/2011 9:26:09 PM, error: System Error [1003] - Error code 1000000a, parameter1 0000001c, parameter2 00000002, parameter3 00000001, parameter4 806e7a16.

10/18/2011 9:22:33 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

10/18/2011 9:15:56 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AmdPPM Avgldx86 Avgmfx86 Fips

10/18/2011 8:59:25 PM, error: Service Control Manager [7022] - The WebClient service hung on starting.

10/18/2011 3:22:22 PM, error: Service Control Manager [7031] - The Norton Ghost service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.

10/18/2011 2:50:46 PM, error: Service Control Manager [7034] - The AVGIDSAgent service terminated unexpectedly. It has done this 1 time(s).

10/18/2011 11:28:44 PM, error: Service Control Manager [7034] - The Symantec SymSnap VSS Provider service terminated unexpectedly. It has done this 1 time(s).

10/18/2011 11:23:22 PM, error: Service Control Manager [7000] - The SymSnapService service failed to start due to the following error: Access is denied.

10/18/2011 11:23:22 PM, error: DCOM [10005] - DCOM got error "%5" attempting to start the service SymSnapService with arguments "" in order to run the server: {A62FB47E-2A72-44A7-B83D-16FB51636AAC}

10/18/2011 11:08:03 PM, error: VolSnap [12] - The shadow copy of volume C: became low on diff area space before it was properly installed.

10/18/2011 10:30:26 PM, error: VolSnap [25] - The shadow copy of volume C: was aborted because the diff area file could not grow in time. Consider reducing the IO load on this system to avoid this problem in the future.

10/18/2011 10:28:24 PM, error: Service Control Manager [7000] - The iPod Service service failed to start due to the following error: Access is denied.

10/18/2011 10:28:24 PM, error: DCOM [10005] - DCOM got error "%5" attempting to start the service iPod Service with arguments "" in order to run the server: {063D34A4-BF84-4B8D-B699-E8CA06504DDE}

10/18/2011 10:28:16 PM, error: Service Control Manager [7000] - The LMIGuardianSvc service failed to start due to the following error: Access is denied.

10/18/2011 10:28:16 PM, error: DCOM [10005] - DCOM got error "%5" attempting to start the service LMIGuardianSvc with arguments "" in order to run the server: {D4258A22-CF85-489D-83AE-49FCD0DFAD29}

10/18/2011 10:28:07 PM, error: Service Control Manager [7000] - The Norton Ghost service failed to start due to the following error: Access is denied.

10/18/2011 10:28:07 PM, error: DCOM [10005] - DCOM got error "%5" attempting to start the service Norton Ghost with arguments "" in order to run the server: {F3DC957F-00CA-4D2A-A9AD-03FA855AAE38}

10/18/2011 10:26:57 PM, error: Service Control Manager [7000] - The vToolbarUpdater service failed to start due to the following error: Access is denied.

10/18/2011 10:26:57 PM, error: Service Control Manager [7000] - The SQL Server VSS Writer service failed to start due to the following error: Access is denied.

10/18/2011 10:26:57 PM, error: Service Control Manager [7000] - The SQL Server (XACTWARE) service failed to start due to the following error: Access is denied.

10/18/2011 10:26:57 PM, error: Service Control Manager [7000] - The NVIDIA Display Driver Service service failed to start due to the following error: Access is denied.

10/18/2011 10:26:57 PM, error: Service Control Manager [7000] - The LogMeIn Maintenance Service service failed to start due to the following error: Access is denied.

10/18/2011 10:26:57 PM, error: Service Control Manager [7000] - The Java Quick Starter service failed to start due to the following error: Access is denied.

10/18/2011 10:26:57 PM, error: Service Control Manager [7000] - The Google Update Service (gupdate) service failed to start due to the following error: Access is denied.

10/18/2011 10:26:57 PM, error: Service Control Manager [7000] - The ES lite Service for program management. service failed to start due to the following error: Access is denied.

10/18/2011 10:26:57 PM, error: Service Control Manager [7000] - The AVGIDSAgent service failed to start due to the following error: Access is denied.

10/18/2011 10:26:57 PM, error: Service Control Manager [7000] - The AVG WatchDog service failed to start due to the following error: Access is denied.

10/18/2011 10:26:57 PM, error: Service Control Manager [7000] - The Apple Mobile Device service failed to start due to the following error: Access is denied.

10/18/2011 10:23:29 PM, error: Service Control Manager [7034] - The Windows Search service terminated unexpectedly. It has done this 1 time(s).

10/18/2011 10:14:26 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the COM+ System Application service to connect.

10/18/2011 10:14:26 PM, error: Service Control Manager [7000] - The COM+ System Application service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

10/18/2011 10:14:26 PM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service COMSysApp with arguments "" in order to run the server: {ECABAFBC-7F19-11D2-978E-0000F8757E2A}

10/17/2011 6:35:30 PM, error: Service Control Manager [7034] - The Symantec SymSnap VSS Provider service terminated unexpectedly. It has done this 7 time(s).

10/16/2011 9:14:44 PM, error: Service Control Manager [7034] - The Symantec SymSnap VSS Provider service terminated unexpectedly. It has done this 6 time(s).

10/16/2011 6:35:29 PM, error: Service Control Manager [7034] - The Symantec SymSnap VSS Provider service terminated unexpectedly. It has done this 5 time(s).

10/15/2011 6:35:31 PM, error: Service Control Manager [7034] - The Symantec SymSnap VSS Provider service terminated unexpectedly. It has done this 4 time(s).

10/14/2011 6:35:37 PM, error: Service Control Manager [7034] - The Symantec SymSnap VSS Provider service terminated unexpectedly. It has done this 3 time(s).

10/13/2011 9:09:22 PM, error: Service Control Manager [7034] - The Symantec SymSnap VSS Provider service terminated unexpectedly. It has done this 2 time(s).

.

==== End Of File ===========================

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  • Root Admin

Hello and welcome to Malwarebytes

If you think you are infected, here are the steps needed to get your computer cleaned....

Please read the following so that you can begin the cleaning process:

Don't use any temporary file cleaners unless requested - this can cause data loss and make recovery difficult

You have 3 Options that you can choose from as listed below:

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OPTION 1

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, you need to start a topic in the

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  • Please read and follow the
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  • After posting your new post, make sure under
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NOTE:

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Replying to your own posts changes the post count and helpers are looking for topics with zero replies.

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      Or

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OPTION 2

Alternatively, as a paying customer, you can contact the help desk at
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or
here
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OPTION 3

If you would like to use our
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, Comprehensive solutions to all your computer support needs—from installation and set-up to troubleshooting and tune-ups go to our
Malwarebytes Premium Services
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Please be patient, someone will assist you as soon as possible.

PS: Please use the "Add Reply" Add-Reply.png button not the Reply button when you start replying.

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